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Callnovo

Job Title: Remote Bilingual (English &amp; German) Customer Support Specialist - Electronics Project (Part-Time)Location: Fully RemoteWork Hours: CET Monday to Friday, 9:00 AM - 2:00 PM(includes 30-minute break)Key Responsibilities:-- Answer customer calls, promptly address customer inquiries, and handle missed calls.-- Record customer issues and provide remote assistance.-- Collect and feedback customer suggestions/complaints to help optimize products and processes.-- Learn product knowledge and complete other tasks assigned by the supervisor.Requirements:--Associate degree or higher-- Full professional fluency in English and German (both written and spoken)-- 1-2 years of customer service experience--Have strong communication skills and reliability.Ideal Candidates Will Have:-- Prior e-commerce support experience (Amazon, Shopify, etc.)-- Knowledge of consumer electronicsJob Type: Part-timePay: E&pound;30,000.00 - E&pound;37,000.00 per monthApplication Question(s):<ul><li>How many years of call center experience do you have?</li><li>What are your proficiency levels in English and German respectively?</li><li>How many years of e-commerce platform experience do you have?</li><li>How many years of technical support experience in electronics do you have?</li><li>What is your current employment status? When is the earliest you can start working?</li></ul>

Customer Service Representatives

Join Callnovo and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Callnovo

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Customer Service Representatives