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Carebound Healthcare Agency

Care Coordinator / Operations Coordinator (Home Care) CareBound Home Health &ndash; Colorado Springs, CO Full-Time | Hybrid (Office &amp; Remote)About the RoleCareBound Home Health is seeking a highly organized and proactive Care Coordinator / Operations Coordinator to support and manage daily operations.This role is designed to take ownership of scheduling, coordination of care, administrative tasks, and communication&mdash;allowing leadership to focus on growth and partnerships.You will play a critical role in ensuring that clients receive consistent, high-quality care while keeping internal operations running smoothly.Key ResponsibilitiesScheduling &amp; Staffing<ul><li>Create and manage caregiver schedules for all active clients</li><li>Handle call-offs, no-shows, and last-minute coverage</li><li>Match caregivers to clients based on needs and availability</li><li>Ensure all shifts are filled and properly documented</li></ul>Care Coordination<ul><li>Communicate with clients and families regarding services and schedules</li><li>Support implementation of care plans</li><li>Monitor service consistency and report issues</li><li>Coordinate with caregivers to ensure proper care delivery</li></ul>Referrals &amp; Intake Support<ul><li>Respond to new client referrals in a timely and professional manner</li><li>Collect and organize intake information</li><li>Assist with onboarding new clients into the system</li><li>Maintain communication with referral sources as directed</li></ul>Documentation &amp; Administrative Support<ul><li>Track and follow up on caregiver documentation (care notes, visit notes, etc.)</li><li>Ensure records are complete, accurate, and up to date</li><li>Assist with organizing Plan of Care and service documentation</li><li>Maintain client and caregiver files</li></ul>Caregiver Support &amp; Hiring Coordination<ul><li>Assist with caregiver onboarding and orientation coordination</li><li>Maintain caregiver availability and contact records</li><li>Serve as a point of contact for caregiver questions and support</li></ul>What We&rsquo;re Looking For<ul><li>Strong organizational and multitasking skills</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Excellent communication and problem-solving skills</li><li>Reliable, responsive, and detail-oriented</li><li>Ability to take ownership and follow through on tasks</li><li>Experience in home care, healthcare, or scheduling is preferred</li></ul>Work Environment<ul><li>Hybrid role (combination of in-office and remote work)</li><li>Must be available and responsive during scheduled work hours</li><li>Fast-paced environment with real-time problem solving</li><li>High level of responsibility and impact</li></ul>What Success Looks Like in This Role<ul><li>All client shifts are consistently covered</li><li>Caregiver documentation is completed and up to date</li><li>New referrals are responded to quickly and professionally</li><li>Communication between clients, caregivers, and the office is smooth</li><li>Daily operations run without constant oversight</li></ul>CareBound Home Health is an equal opportunity employer.Pay: $24.74 - $29.79 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Colorado Springs, CO 80939

Care Coordinator / Scheduler

Join Carebound Healthcare Agency and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Carebound Healthcare Agency

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Care Coordinator / Scheduler