Urwah Admin

careem

<div>
We re looking to connect with senior professionals like you. If you have strong experience in commercial, P&amp;L, or strategy leadership and have driven meaningful business results in fast-paced environments, we want to hear from you. Your expertise is exactly what s needed to help shape the next decade of purpose-led growth in the region.
We re particularly interested in connecting with leaders who:
<ul>
<li>Are values-driven and excited about helping a region thrive.</li>
<li>Have experience in startups, e-commerce, or other tech-driven companies.</li>
<li>Are open to relocating to the UAE.</li>
</ul>
This is your chance to use your skills and experience to truly make a difference. We are creating an Everything App that will have a massive positive impact on our communities. We're creating income opportunities for our Captains and simplifying daily life for our customers.
This is more than a job. It's an opportunity to lead a mission that matters.
 Ready to shape the future of the Middle East? 
 What we ll provide you 
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li>
<li>Relocation allowance for self and family</li>
</ul>
</div>

Commercial & Strategy Leaders - Relocation to UAE

<div>
 What you'll do: 
 <ul>
 <li> Leadership &amp; Team Management: Lead, mentor, and inspire a team of 50+ product, visual and motion designers as well as design managers, fostering a culture of creativity, collaboration, and continuous growth.</li>
 <li> Design Strategy: Define and implement a holistic design vision and strategy that aligns with Careem s business goals, customer needs, and brand identity.</li>
 <li> Cross-Functional Collaboration: Partner with senior leaders across product, engineering, data, and marketing to align design initiatives with company priorities and create an exceptional user experience.</li>
 <li> Innovation: Champion innovation in design, ensuring that Careem remains at the forefront of design trends and technologies while delivering cutting-edge user experiences.</li>
 <li> Design Systems &amp; Consistency: Oversee the development and scaling of design systems to ensure consistency, efficiency, and scalability across products and platforms.</li>
 <li> User-Centered Design and experience: Advocate for a user-first approach, using research, data, and testing to inform design decisions that enhance usability, elevates user experience and accessibility, and improves overall customer satisfaction.</li>
 <li> Operational Excellence: Establish and refine design processes, tools, and workflows to ensure efficient delivery of projects, balancing creativity with execution.</li>
 <li> Talent Development: Identify and cultivate talent within the design team, supporting professional development and fostering a diverse, inclusive, and high-performing team.</li>
 <li> Stakeholder Management: Present design strategies, concepts, and progress to senior leadership and key stakeholders, ensuring alignment and buy-in across the organization.</li>
 <li> Global Design Impact: Play a key role in scaling Careem's design thinking across all regions and product verticals, creating a unified design language that resonates with diverse audiences.</li>
 </ul>
 What you'll need: 
 <ul>
 <li> Experience: 15+ years of experience in product design, with at least 5 years in a leadership role overseeing large design teams (30+ designers).</li>
 <li> Track Record: Proven track record of delivering exceptional digital products at scale, with expertise in consumer-facing, multi-platform design (mobile, web, etc.).</li>
 <li> Leadership: Demonstrated experience in building and leading high-performing design teams, with strong managerial skills and a passion for talent development.</li>
 <li> Design Expertise: Deep expertise in UX/UI design, design systems, and user research, with a portfolio showcasing innovative, user-centered solutions.</li>
 <li> Strategic Vision: Ability to align design strategy with broader business goals and drive impactful, data-informed design decisions.</li>
 <li> Collaboration &amp; Communication: Strong communication skills with the ability to articulate design vision and decisions to both design and non-design stakeholders.</li>
 <li> Innovation Focus: Passion for staying up-to-date with design trends, tools, and technologies, and driving innovation within the team.</li>
 <li> AI-First Mindset: Ability to integrate AI into design workflows and product experiences to drive efficiency, personalization, and innovation.</li>
 <li> Tools: Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools.</li>
 </ul>
</div>

Senior Director of Design

<div>
About the team
Careem Grocery is on a mission to reinvent how people shop for their daily essentials. As an exciting new vertical within Careem (a startup within a startup), we re in the early stages of building our product. We have plenty of interesting and fundamental challenges to solve to achieve our ambitious
What you'll do
<ul>
<li>Lead day-to-day inventory management activities including but not limited to Stock count, inventory adjustments, checks and investigations.</li>
<li>Ensure seamless coordination across workstations to maintain flow and meet transfer order SLAs.</li>
<li>Improve operational throughput by identifying bottlenecks and optimizing workflows.</li>
<li>Manage and motivate a team of pickers, setting clear goals and expectations.</li>
<li>Conduct shift planning, task allocation, and productivity management.</li>
<li>Run onboarding and continuous training programs on SOPs, systems, and safety procedures.</li>
<li>Build and maintain dashboards and trackers to monitor Inventory accuracy.</li>
<li>Use data to drive continuous improvement, solve operational problems, and hit performance targets.</li>
<li>Leverage system-controlled transactions to minimize deviations.</li>
<li>Develop and uphold standard operating procedures (SOPs) to ensure consistency, efficiency, and compliance.</li>
<li>Monitor adherence to processes and identify areas for refinement and automation.</li>
<li>Support rollouts of new operational initiatives and system changes.</li>
<li>Enforce a safety-first culture through regular training, compliance checks, and risk mitigation practices.</li>
<li>Maintain inventory accuracy through proper stock count check routines and plans.</li>
<li>Investigate stock discrepancies, minimize shrinkage, and manage expired/damaged goods processes.</li>
</ul>
What you'll need
<ul>
<li>4+ years of experience in Inventory management</li>
<li>Familiarity with ERP, WMS systems and digital tools used in day-to-day operations.</li>
<li>Experience with dashboarding tools, spreadsheets, and performance analysis. SQL proficiency is a strong plus for extracting and working with operational data.</li>
<li>Prior experience or working knowledge of Microsoft Dynamics is highly preferred.</li>
<li>Solid understanding of warehouse best practices, including inventory control, slotting, and space optimization.</li>
<li>Hands-on, proactive, and solution-oriented you re comfortable on the warehouse floor, store environment and thrive under pressure.</li>
<li>Strong communication skills, with the ability to train, motivate, and drive accountability within your team.</li>
</ul>
</div>

Inventory Associate

<div>
About the team: 
The AI Acceleration Office builds the intelligence layer that powers Careem s ecosystem, and we are looking for a Senior Software Engineer to drive architecture and development of it. Our mission is to drive competitive value through an Agentic AI Platform, a system that can design, orchestrate, and manage autonomous AI agents across customer and operational journeys. 
 About the role: 
As a Senior Software Engineer, you ll lead the architecture and development of the AI Agent Creation and Management Platform, an intelligent layer that enables scalable agent creation, orchestration, lifecycle management, and performance monitoring. You ll work acrossbackend systems, AI infrastructure, and data orchestration, designing abstractions that connect LLMs, context, memory, and state into real-time adaptive agents. This is a hands-on leadership role, you ll design systems, ship code, mentor engineers, and influence Careem s long-term AI platform strategy./p&gt;

What you ll do: 
<ul style="">
<li>
Architect and implement the foundational services for Careem s Agentic AI Platform, covering agent creation APIs, orchestration pipelines, state machines, and monitoring layers./p&gt;

</li>
<li>
Design abstractions for multi-agent collaboration, memory persistence, and reasoning cycles integrated./p&gt;

</li>
<li>
Build scalable orchestration frameworks (LangGraph, or custom) that coordinate model calls, context injection, and multi-turn workflows across internal and external agents./p&gt;

</li>
<li>
Develop observability and governance systems for AI agents: tracing, metrics, auditing, and self-healing./p&gt;

</li>
<li>
Integrate LLM-based and retrieval-augmented components into backend services with strict latency, reliability, and compliance requirements./p&gt;

</li>
<li>
Work with data scientists and ML engineers to operationalize models (embedding stores, vector databases, evaluation pipelines, model versioning)./p&gt;

</li>
<li>
Establish standards for agent safety, lifecycle management, and deployment reliability across Careem s product ecosystem./p&gt;

</li>
<li>
Mentor engineers and shape platform-wide engineering practices around AI integration and distributed systems design./p&gt;

</li>
</ul>
What you ll need: 
<ul style="">
<li style="">
6+ years of backend or distributed systems engineering experience, with 2 3 years in AI/ML infrastructure or LLM-based systems./p&gt;

</li>
<li style="">
Deep hands-on experience in Python and Go, with production experience in building scalable, event-driven architectures./p&gt;

</li>
<li style="">
Expertise in orchestration and distributed compute (Kubernetes)./p&gt;

</li>
<li style="">
Experience in building end-to-end event-drive architecture and data pipelines (Kafka, Airflow and Flink)/p&gt;

</li>
<li style="">
Familiarity with agentic frameworks (LangGraph, LangChain, AutoGen) and design of multi-agent or RAG systems./p&gt;

</li>
<li style="">
Experience in integrating LLMs and vector stores (FAISS, Pinecone, Weaviate, Milvus) into backend applications./p&gt;

</li>
<li style="">
Solid understanding of model and agent observability, monitoring, and continuous evaluation./p&gt;

</li>
<li style="">
Strong architectural skills, capable of designing systems that balance scalability, cost, and experimentation velocity./p&gt;

</li>
<li style="">
Experience working with data streaming, metrics, and real-time feedback loops./p&gt;

</li>
<li style="">
Growth mindset and bias for ownership, you thrive in high-autonomy, fast-paced, and purpose-driven environments./p&gt;

</li>
</ul>
</div>

Senior Software Engineer II - AI Platform

<div> 1. Shift &amp; Zone Management</div><ul><li>Manage daily Shift-Zone configurations defining, adjusting, and activating shifts based on demand patterns and operational strategy.</li><li>Monitor captain adherence to shift timings and zone boundaries; initiate corrective actions for late logins or zone violations.</li><li>Review and implement changes to shift and zone coverage plans using historical data, ensuring 24/7 marketplace readiness (including weekends and peak hours)</li><li>Execute and track zone change requests, maintaining captain mapping accuracy and updating operational trackers</li></ul><div>2. Performance Tracking &amp; Reporting</div><ul><li>Maintain and update performance dashboards and daily trackers covering adherence, OPH, and CNF metrics.</li><li>Conduct regular analyses on shift/zone performance, identifying inefficiencies and improvement opportunities.</li><li>Support leadership with weekly business reviews, presenting insights on fleet performance and shift utilization trends.</li></ul><div>3. Stakeholder Collaboration</div><ul><li>Partner with Product Ops and Engineering on configuration updates (e.g., shift adherence reminders, online blocking logic, and engagement nudges)</li><li>Align with Supplier and Acquisition teams for captain communication and compliance on shift commitments.</li><li>Coordinate with Experience and Comms teams to deliver targeted educational campaigns and feedback loops for captains.</li></ul>

Senior Captain Performance & Engagement Associate

This is a hands-on role where you ll ship models into production, experiment fast, and learn alongside a talented team that s driving meaningful change.
What you ll do
<ul>
<li>Build, train, and evaluate machine learning models for key services like food and grocery delivery, and payments </li>
<li>Work with real-world data and translate it into features, signals, and insights </li>
<li>Collaborate with operations, engineers, product managers, and analysts to tackle challenges like OCR based partner onboarding, dynamic pricing, route optimization, churn prediction, and fraud detection </li>
<li>Run experiments, track model performance, and help roll out models into live systems </li>
<li>Improve the way we serve and monitor machine learning models </li>
<li>Contribute to a strong team culture of learning, iteration, and accountability </li>
</ul>

Automation & AI Manager

Careem is a multinational transportation network company operating an app-based car booking service company based in Dubai. Riders can make requests for immediate or later scheduled pick-ups through the Careem phone app.

Senior Software Engineer II

Join careem and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.