Qureos Mentor

Case Western Reserve University

<div><div><div><h2 class="jobSectionHeader"><b>Salary Grade</b></h2><div><br>
<div><div>
</div><p>Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $19.41 per hour, depending on qualifications, experience, department budgets, and industry data.</p><p>
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2><div><br>
<div><div>
</div><p>POSITION OBJECTIVE</p><p>
Working independently and as part of a highly collaborative team, the Admissions Operations and Records Coordinator performs complex clerical and data-processing duties to support the operational needs of Undergraduate Admission and the University Financial Aid Office. This position is responsible for maintaining accurate, complete, and timely applicant and student records within Slate, the Undergraduate Admission system, and the PeopleSoft Student Information System (SIS), ensuring institutional data integrity and compliance with Case Western Reserve University policies and procedures. This position directly supports the university&iquest;s enrollment and financial aid awarding processes by ensuring that application materials, transcripts, test scores, and biographical data are correctly received, reviewed, processed, and resolved.</p><p></p><p><br>
ESSENTIAL FUNCTIONS</p><ul><li>
Process and validate admissions-related records between Slate and the Student Information System (SIS), including Slate&iquest;to&iquest;SIS admission files and the return loading of institutional identifiers from SIS back into Slate. Sole responsibility for processing this data for over 41,000 applicants as of the Fall 2026 term. Perform required data quality checks as part of the undergraduate SIS load process, identifying and correcting errors or improperly formatted data. Monitor data integrity issues that impact downstream processes for undergraduate admission and the university financial aid office, including eligibility, packaging, and communication workflows. Map academic majors and related data fields in Slate to ensure accurate transmission to SIS and consistency across admissions and financial aid systems. Consolidate applicant records in Slate to maintain a single, accurate institutional record in accordance with university standards. Research and resolve unmatched or unassigned documents by reviewing Slate records, verifying applicant information, and assigning materials to the appropriate record. Review and evaluate transcript types and apply appropriate document classifications. Exercise judgment when determining whether documents meet admissions and financial aid requirements while ensuring receipt statuses remain accurate. Identify and resolve transcript exceptions, including early submissions, misclassified documents, and missing required materials. (40%)</li><li>
Process all Memo of Assistance (MOA) forms for all graduate students seeking institutional or federal aid at the university (over 6,000) in the university financial aid system, PowerFAIDS. Adhere to strict deadlines for tuition due dates and work closely with over 120 graduate department contacts across the university to ensure the timely and accurate submission of these forms for the students. The review and data entry function requires the analysis of information that may be necessary to resolve discrepancies and correct erroneous submissions. Maintain a strong working relationship with all graduate departments to assist them with the process. (30%)</li><li>
Monitor applicant files for missing or incomplete materials, including Secondary School Reports, teacher evaluations, counselor recommendations, and standardized test scores. Determine when alternative documentation satisfies requirements and apply updates or waivers in accordance with established admissions guidelines. Communicate unresolved or complex cases to appropriate internal partners, including undergraduate admission and the university financial aid office, to ensure timely resolution. Identify missing College Entrance Examination Board (CEEB) school codes for new records in the admission system and create those codes when necessary. Process Case Western Reserve University financial aid form submissions -an institutional form requested for all undergraduate and graduate students seeking need-based aid. (15%)</li><li>
Respond to internal admissions and financial aid communications regarding updates to biographical data, citizenship status, academic interests, and other applicant changes. Work collaboratively with admissions counselors, operations staff, and financial aid colleagues to ensure accurate and consistent applicant records. Maintain ongoing contact with colleagues to resolve issues efficiently and support shared team goals. Lead and support junior clerical staff in day&iquest;to&iquest;day operational activities as needed. (10%)</li></ul><p></p><p><br>
NONESSENTIAL FUNCTIONS</p><p>
1. Assist with special admissions or financial aid projects as assigned. (3%)</p><p>
2. Provide backup support for general office operations during peak processing periods. (2%)</p><p></p><p><br>
CONTACTS</p><p>
Department: Daily contact with Undergraduate Admission and Financial Aid staff to exchange information, resolve data discrepancies, and support processing activities.</p><p>
University: Regular contact with campus partners, including the Registrar and Enrollment Management, to ensure accurate record&iquest;keeping and compliance.</p><p>
External: Occasional contact with vendors and third&iquest;party service providers to exchange information and resolve document or data issues.</p><p>
Students: Regular contact with applicants and students to exchange information related to missing or corrected application materials.</p><p></p><p><br>
SUPERVISORY RESPONSIBILITIES</p><p>
This position does not have direct supervisory responsibility for staff employees. May lead junior clerical staff in day&iquest;to&iquest;day work activities and provide functional guidance as needed.</p><p></p><p><br>
QUALIFICATIONS</p><p>
Experience: 5 years of related experience in admissions operations, records management, financial aid processing, or a comparable administrative environment requiring independent judgment and attention to detail.</p><p>
Education: High school education required. Some college or business training preferred.</p><p></p><p><br>
REQUIRED SKILLS</p><ul><li>
A high level of attention to detail, a strong work ethic, and the ability to work effectively within a team environment&iquest;while remaining attentive and responsive to the needs of colleagues and campus partners.</li><li>
Demonstrated ability to perform detailed, accurate work involving complex data and multiple systems.</li><li>
Exceptional attention to detail and commitment to data integrity.</li><li>
Strong work ethic with the ability to manage competing priorities and meet deadlines.</li><li>
Proven ability to work effectively in a team&iquest;based environment and maintain positive, professional relationships with colleagues across departments.</li><li>
Ability to remain highly attentive and responsive to the needs of undergraduate admission, the university financial aid office, and other campus partners.</li><li>
Ability to follow established procedures while exercising sound judgment in resolving exceptions.</li><li>
Effective written and verbal communication skills.</li><li>
Ability to meet consistent attendance requirements.</li><li>
Ability to demonstrate successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.</li><li>
Ability to interact with colleagues, supervisors, and customers face to face.</li><li>
Willingness to learn and work with Artificial Intelligence (AI) tools and technologies.</li></ul><p></p><p><br>
WORKING CONDITIONS</p><p>
General office environment. Work is performed primarily indoors and requires extensive use of a computer, keyboard, and mouse. The position involves repetitive motion related to data entry and document review. Occasional overtime may be required during peak admissions and financial aid processing periods.</p><p>
This position is eligible for hybrid work arrangement up to six remote days per month at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period, and signing the remote work checklist certification form.</p><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Hybrid Eligibility</b></h2><div><br>
<div><div>
</div><p>This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
</p></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>EEO Statement</b></h2><div><br>
<div><div>
</div><p>Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Reasonable Accommodations</b></h2><div><br>
<div><div>
</div><p>Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.</p><p>
.</p></div></div></div></div></div>

Admissions Operations & Records Coordinator

<div><div><div><h2 class="jobSectionHeader"><b>Salary Grade</b></h2><div><br>
<div><div>
</div><p>Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $57,200 and $72,358, depending on qualifications, experience, department budgets, and industry data.</p><p>
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2><div><br>
<div><div>
</div><p>POSITION OBJECTIVE</p><p>
The Research and Engagement Services Librarian plays a pivotal role in advancing research, teaching, and learning within a vibrant and innovative Social Sciences community, with a primary focus on Business Management, Finance, Entrepreneurship, and related disciplines. The Librarian will work independently and collaboratively with library colleagues and campus partners to contribute to academic success and advance strategic initiatives through a balanced portfolio of key activities: research support, client engagement, instruction, and collection management. The Kelvin Smith Library is deeply committed to promoting a culture of empathy, collaboration, and respect where all people are welcome, heard, empowered, and valued. This role is ideal for a librarian who is excited to leverage emerging technologies, is familiar with scholarly communication and data services, and can be a conduit for interdisciplinary collaboration.</p><p></p><p><br>
ESSENTIAL FUNCTIONS</p><ul><li>
Research, Teaching, and Learning Support: Serve as a trusted partner to faculty and students in academic research and teaching related to social sciences disciplines. Provide guidance in scholarly communication, open access publishing, and research impact and visibility. Provide guidance on researching with data, including finding and using data, across multiple disciplines. Offer responsive research support through consultations, chat, and on-call services. (30%)</li><li>
Campus Engagement: Build strong relationships with students, faculty, and departments to understand their evolving needs. Promote library services and resources through targeted outreach. Champion emerging forms of scholarship and foster interdisciplinary collaborations that expand the library's impact across campus. (20%)</li><li>
Instruction: Design and deliver high-impact instruction that fosters information fluency and research skills. Collaborate with faculty to integrate library resources into the curriculum using innovative technologies, including artificial intelligence and data literacies. (15%)</li><li>
Collections Management: Select, evaluate, and manage budget allocations for resources that meet the specialized needs of business management and social sciences programs and align with university priorities and library goals. Have some familiarity with discipline-specific resources such as company, industry, and market information; financial datasets; and statistics. (15%)</li><li>
Actively participate in library and campus committees to foster collaboration, advance strategic initiatives, and help shape policies and procedures that support student and faculty success. (7%)</li><li>
Contribute to the library, the institution, and the profession through sustained and progressive scholarship, creative expression, and service at the state, regional, or national level; contributions will support the advancement of librarianship and increase service to the University and community. Keeps abreast of trends for libraries in higher education. (6%)</li><li>
Contribute to a work environment that promotes and maintains a culture of empathy, collaboration, and respect. (6%)</li></ul><p></p><p><br>
NONESSENTIAL FUNCTIONS</p><p>
Perform other duties as assigned. (1%)</p><p></p><p><br>
CONTACTS</p><p>
Department: Regular contact with the Head of Research and Engagement Services to ensure excellent service. Moderate contact with staff at all levels of the organization to provide library services, including discipline-specific collaboration with Social Sciences and STEM Research and Engagement Librarians. Occasional contact with managers and staff of other units in the library as required by projects.</p><p>
University: Frequent consultation with faculty and staff, including assigned liaison faculty, campus committees, and other department administrators to support research and teaching. Consult occasionally with other campus libraries to coordinate and provide library services.</p><p>
External: Participate in local, regional, and national professional organizations. Occasional contact with vendors to support resource selections in assigned subject areas.</p><p>
Students: Frequent communication with students to provide assistance and information resources to support their education and research needs.</p><p></p><p><br>
SUPERVISORY RESPONSIBILITY</p><p>
This position has no direct supervisory responsibilities but may supervise nonexempt staff and/or student employees.</p><p></p><p><br>
QUALIFICATIONS</p><p>
Librarian level: Appointment to the level of Librarian 2 assumes that all requirements of the level will be met and sustained, that the individual will demonstrate continued and outstanding growth in the profession, and perform existing duties and responsibilities at the highest level. Librarian levels are outlined in the librarian handbook.</p><p>
Education: (Core for librarian positions) A Master's degree in Library/Information Science or an advanced degree in a related discipline plus 1 year of relevant library experience.</p><p>
Experience: 1 to 3 years of related work experience may be required or preferred</p><p></p><p><br>
REQUIRED SKILLS</p><ul><li>
Subject Expertise: Knowledge of social sciences disciplines, particularly business management, finance, entrepreneurship and related fields, and a familiarity with the research lifecycle, scholarly communication, and academic publishing practices.</li><li>
Research and Instructional Excellence: Provide research support to include knowledge of new forms of scholarship, scholarly communication practices, and data management. Demonstrated experience in designing and delivering instruction and applying best practices in information and AI literacies.</li><li>
Collection Development: Experience in or familiarity with best practices for evaluating, selecting, and managing collections that support social sciences and management disciplines, including specialized resources like company, industry, and market information; financial datasets; and statistics.</li><li>
Collaboration and Communication: Exceptional interpersonal skills and the ability to work collaboratively across departments and disciplines. Strong written and verbal communication skills, with a commitment to diplomacy and teamwork.</li><li>
Technological Fluency: Skilled in leveraging emerging technologies and tools to enhance research, teaching, and learning &iquest; especially in areas such as GenAI, open scholarship, data management, and research impact and visibility.</li><li>
Project and Time Management: Effective organizational and planning skills, with the ability to manage multiple priorities independently and meet deadlines in a fast-paced academic environment.</li><li>
Professional Engagement: Evidence of or an interest in professional contributions and/or professional service at the state, regional, national, or international level.</li><li>
Ability to demonstrate successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.</li><li>
Ability to meet consistent attendance.</li><li>
Ability to interact with colleagues, supervisors, and customers face-to-face.</li></ul><p></p><p><br>
WORKING CONDITIONS</p><p>
General office/library environment. This position is hybrid-eligible in accordance with CWRU&iquest;s hybrid program and the needs of the library.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Hybrid Eligibility</b></h2><div><br>
<div><div>
</div><p>This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
</p></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>EEO Statement</b></h2><div><br>
<div><div>
</div><p>Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Reasonable Accommodations</b></h2><div><br>
<div><div>
</div><p>Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.</p><p>
.</p></div></div></div></div></div>

Research and Engagement Services, Social Sciences Librarian 2

<div><div><div><h2 class="jobSectionHeader"><b>Salary Grade</b></h2><div><br>
<div><div>
</div><p>Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $16.00 per hour, depending on qualifications, experience, department budgets, and industry data.</p><p>
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2><div><br>
<div><div>
</div><p>POSITION OBJECTIVE<br>
Custodial Services strives to provide high quality, customer service-oriented cleaning services to the university community. Building service workers provide routine and special cleaning services in campus buildings and residence halls, including restrooms, bathrooms, offices, classrooms, laboratories, and public areas. The nature and frequency of cleaning is performed according to Custodial Services' Quality Control Program.</p><p><br>
ESSENTIAL FUNCTIONS<br>
1. According to the assigned schedule: Clean spaces daily, empty wastebaskets and recycling containers per procedures. Carry trash outside to pick up locations. Turn off lights in unoccupied rooms, lock doors, in all rooms except classrooms, and secure all windows. (18%)<br>
2. Spot clean walls, doors, partitions, switch plates, etc. Sweep, dust mop, wet mop, and spray buff floors. Vacuum and spot clean carpeting. Clean and replenish chalkboard/whiteboards, trays and erasers. (18%)<br>
3. In restrooms: clean and disinfect sinks, toilets, clean mirrors, mop bathroom floors and showers, complete cleaning daily. Disinfect shower curtain. Clean drinking fountains and emergency eyewashes, etc. Replenish all restroom supplies such as toilet paper, paper towels and soap; Request supplies in reasonable quantities, to avoid shortages and overstocking. Turn in vending funds. Clean interior glass and all types of furniture. (18%)<br>
4. Dust all flat and vertical surfaces and windowsills daily. Dust all surfaces including desks, tables, chairs, file cabinets, windowsills, bookshelves, bookcases, walls, blinds, vent, and radiator grills, remove cobwebs from ceilings and light fixtures. (18%)<br>
5. Clean Venetian blinds, HVAC grills, stairwells, handrails, push bars/plates, kick plates, elevator interiors and tracks, etc. (18%)</p><p><br>
NONESSENTIAL FUNCTIONS<br>
1. Communicate daily with supervisor to report achievements, progress, and problems. Actively seek out and suggest improvements to operations. During the course of the daily work shift, report any quality control issues or problems identified in the building to the Supervisor, and if possible, make appropriate recommendations to solve the matter. Recognize when assistance, training, and direction are needed so that work objectives are accomplished in a safe, complete, efficient, and timely manner. Alert the supervisor to these situations and assist as needed. Within assigned buildings, ensure that the university's recycling programs are carried out. Identify areas where building occupants are not properly recycled and report it to the supervisor. (2%)</p><p>
2. Keep assigned custodial closets clean and neat. (1%)<br>
3. Be responsible for keys; sign out and then turn in key ring after shift. (1%)<br>
4. Assist coworkers in other areas and buildings when necessary; assist security and maintenance staff during emergencies. (1%)<br>
5. Assist in the coordination of an appropriate level of supplies to assigned buildings avoiding shortages, overstocking, and emergency orders. (1%)<br>
6. Keep track of all equipment assigned to the building. Ensure that equipment is maintained in proper condition, and promptly turn equipment in for repair when needed. (1%)<br>
7. Ensure that all university safety procedures are followed within the cleaning group Follow university safety procedures; use appropriate safety gear; use caution when mixing chemicals and operating electrical equipment; immediately report any accidents and injuries to supervisor. (1%)<br>
8. Identify and promptly report problems requiring Security or Maintenance assistance to supervisor. Cooperate with Security at all times and assist as needed in emergencies. (1%)<br>
9. Perform other similar duties as assigned. (1%)</p><p><br>
CONTACTS<br>
Department: Daily contact with colleagues regarding work.<br>
University: Daily contact with employees to exchange information.<br>
External: May have contact with visitors on campus.<br>
Students: Daily contact with students at all levels to exchange information.</p><p><br>
SUPERVISORY RESPONSIBILITIES<br>
None</p><p><br>
QUALIFICATIONS<br>
Experience: 3 years of experience required.<br>
Education: High school education required.</p><p><br>
REQUIRED SKILLS<br>
1. Must be able to read and follow instructions.<br>
2. Must be familiar with the proper use of cleaning tools, supplies and safety equipment.<br>
3. Must be able to work both independently and as part of a team.<br>
4. Must be able to pass the required physical examination.<br>
5. Must be able to lift and carry up to fifty pounds; engage in frequent walking, standing, bending, stretching, and stair climbing; and operate power equipment such as high-speed buffers or auto-scrubbers.</p><p>
6. Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.<br>
7. Ability to meet consistent attendance.<br>
8. Ability to interact with colleagues, supervisors, and customers face to face.</p><p><br>
WORKING CONDITIONS<br>
The working environment may have occasional exposure to potential hazards such as chemicals, commercial products, fumes, and dust. Typical shifts are 7 a.m. to 3 p.m., 3 p.m. to 11 p.m., 10 p.m. to 6 a.m. or assigned shifts. Overtime and emergency hours may be required. The university is a non-smoking environment. The employee will have physical exertion and should be able to lift up to 50 lbs., appropriate gloves, and protective eyewear will be provided.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
EEO Statement</b></h2><div><br>
<div><div>
</div><p>Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Reasonable Accommodations</b></h2><div><br>
<div><div>
</div><p>Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.</p><p>
.</p></div></div></div></div></div>

Building Service Worker

Join Case Western Reserve University and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Case Western Reserve University

About Company

Admissions Operations & Records Coordinator

Research and Engagement Services, Social Sciences Librarian 2

Building Service Worker