Qureos Mentor

Chai Vision

<div>E-Commerce Logistics Quality Assurance Manager 
ChaiVision &middot; Onsite &ndash; Pakistan Office &middot; Full-Time 
Job Title: E-Commerce Logistics Quality Assurance Manager 
Department: Operations &ndash; Logistics 
Reports To: Head of Dropship 
Location: Onsite &ndash; Pakistan Office 
Job Type: Full-Time 
Salary: $550&ndash;$600 USD/month 

About Chai Vision
Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) 
brands across high-impact categories&mdash;from fitness and wellness to home goods, pet care, children's 
products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like 
Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless 
focus on product-market fit. 
The organization is driven by a data-informed approach to growth, disciplined operational execution, 
and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision 
continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, 
offering team members the opportunity to contribute within a fast-paced, performance-oriented 
organization focused on sustainable growth and long-term value creation. 
Role Summary 
The E-Commerce Logistics Quality Assurance Manager is responsible for ensuring the accurate and 
timely delivery of all Direct-to-Consumer (DTC) orders across Chai Vision's growing portfolio of 
brands. This role owns data validation, tracking audits, reporting, and dashboard creation for logistics 
KPIs &mdash; enabling leadership and cross-functional teams to make data-driven decisions that improve 
delivery performance and reduce costs. 
As the logistics team's primary data and quality gatekeeper, the E-Commerce Logistics QA Manager 
monitors 3PL and carrier performance, resolves tracking escalations, and provides strategic insights 
that drive operational efficiency across domestic and international fulfillment channels. This is a 
hands-on, execution-heavy role that combines analytical depth with process discipline to keep Chai 
Vision's logistics engine running at peak accuracy.<div> 

What You'll Do 
Performance Reporting &amp; Data Integrity 
<ul><li>Build, maintain, and automate key logistics reports: Shipping Cost per Order, On-Time</li></ul>
Delivery Rate, Carrier Performance, Lost/Damaged Package Rate, and Tracking Sync 
Accuracy 
<ul><li>Conduct daily audits to identify and resolve missing tracking data, stalled shipments, and</li></ul>
delivery exceptions 
<ul><li>Own the 'source of truth' for all logistics KPIs presented to leadership</li><li>Own the daily, weekly, and monthly cadence of data validation, report generation, and</li></ul>
tracking audits</div><div> 

Strategic Insight &amp; Analytics 
<ul><li>Analyze logistics data trends to identify cost-saving opportunities, carrier performance issues,</li></ul>
and potential service improvements 
<ul><li>Provide data-backed recommendations to leadership on shipping optimization, carrier</li></ul>
selection, and fulfillment strategy 
<ul><li>Track and report on key metrics including On-Time Delivery Rate (target &gt;99%), Tracking</li></ul>
Sync Accuracy (target &gt;99.9%), and cost per shipment 
<ul><li>Contribute to quarterly logistics strategy reviews, presenting data on cost and service trends</li></ul>
Execution &amp; Issue Resolution 
<ul><li>Proactively identify and resolve tracking issues before they generate customer service tickets</li></ul>
&mdash; targeting a 30% reduction in WISMO (Where Is My Order?) inquiries 
<ul><li>Collaborate with the Customer Service team to provide rapid resolution for complex delivery</li></ul>
escalations with a target of less than 24-hour turnaround 
<ul><li>Monitor the performance of 3PL/fulfillment partners and carrier integrations, holding them</li></ul>
accountable to data accuracy and SLA standards 
<ul><li>Document and improve processes for data handling, reporting, and communication</li></ul>
Cross-Functional Collaboration 
<ul><li>Provide Customer Service with clear, real-time visibility into shipment statuses for customer</li></ul>
inquiries 
<ul><li>Supply Finance with accurate shipping cost data for reconciliation and budgeting</li><li>Serve as the primary point of contact for tracking escalations across warehouse partners,</li></ul>
carriers, and internal teams 
<ul><li>Collaborate with Brand/Marketing teams on post-purchase communication updates and</li></ul>
delivery experience improvements</div><div> 

Who You Are 
<ul><li>You are a data detective who finds satisfaction in solving tracking mysteries and ensuring</li></ul>
100% data accuracy across every shipment 
<ul><li>You have 3+ years of experience in DTC/eCommerce logistics, supply chain operations, or</li></ul>
logistics data analysis 
<ul><li>You thrive on building systematic processes and reports that turn operational chaos into clear,</li></ul>
actionable insights 
<ul><li>You are hyper-organized and detail-obsessed, believing that flawless execution in logistics is</li></ul>
a core component of the customer experience 
<ul><li>You are a proactive communicator who bridges the gap between warehouse partners,</li></ul>
customer service, and leadership 
<ul><li>You are adaptable and solution-oriented, capable of managing exceptions and outages with</li></ul>
calm precision 
<ul><li>You have a deep understanding of DTC and omnichannel operations including carrier</li></ul>
management platforms and 3PL workflows</div><div> 

Qualifications 
<ul><li>Bachelor's degree in Supply Chain Management, Logistics, Business Analytics, Data</li></ul>
Science, or a related field 
<ul><li>3+ years of experience in eCommerce logistics, supply chain operations, or logistics data</li></ul>
analysis 
<ul><li>Strong proficiency in Excel / Google Sheets including pivot tables, formulas, and data</li></ul>
visualization 
<ul><li>Experience with BI/dashboard tools such as Power BI, Looker Studio, or Tableau</li><li>Familiarity with shipping platforms (ShipStation, SellerCloud, GoFlow) and major carrier</li></ul>
portals (USPS, UPS, FedEx, DHL) 
<ul><li>Experience working with 3PL/fulfillment partners and holding them accountable to SLAs</li></ul></div> 

Tools &amp; Systems 
ShipStation &middot; GoFlow &middot; SellerCloud &middot; Major Carrier Portals (USPS, UPS, FedEx, DHL) &middot; 3PL/WMS 
Portals &middot; Amazon &middot; Shopify &middot; Walmart &middot; TikTok Shop &middot; Trackingmore &middot; 17track &middot; Power BI &middot; Google 
Looker Studio &middot; Excel / Google Sheets &middot; Microsoft 365 (Teams, Excel, SharePoint) &middot; Monday.com<div> 

Why Work With Us 
<ul><li>10 Paid time off</li><li>15 days of National/Public holiday schedule so you can celebrate what matters to you</li><li>5 Sick Leave</li><li>Medical insurance</li><li>Continued education opportunities to keep your skills sharp</li><li>Holiday and birthday gifts &mdash; we celebrate our people</li><li>A collaborative, high-energy environment where ideas become action</li><li>Real room to grow as we scale</li></ul></div> 
&quot;If you thrive in a fast-paced, creative atmosphere and want to help grow ecommerce brands, you'll 
love working here!&quot;</div>

E-Commerce Logistics Quality Assurance Manager

<div>Data Analyst Manager

ChaiVision &middot; Onsite &ndash; Pakistan Office &middot; Full-Time

Job Title: Data Analyst Manager

Department: Operations &ndash; International Markets

Reports To: Joseph Gilbert &ndash; Director of International Markets, EMEA &amp; APAC

Location: Onsite &ndash; Pakistan Office

Job Type: Full-Time

Salary: $400&ndash;$650 USD/month

About Chai Vision

Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact categories&mdash;from fitness and wellness to home goods, pet care, children's products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless focus on product-market fit.

The organization is driven by a data-informed approach to growth, disciplined operational execution, and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, offering team members the opportunity to contribute within a fast-paced, performance-oriented organization focused on sustainable growth and long-term value creation.

Role Summary

The Data Analyst Manager supports Chai Vision's growing e-commerce and marketplace operations across Amazon and other international platforms. This role is responsible for collecting, cleaning, analyzing, and reporting data to help business stakeholders make informed decisions &mdash; from building clear dashboards and tracking performance metrics to identifying trends and improving operational and commercial efficiency through data-driven insights.

As part of the International Markets team, the Data Analyst Manager ensures that backend data flows are accurate, reporting cycles are met on time, and leadership has the visibility it needs to drive growth across EMEA, APAC, and beyond. This is a hands-on role that blends data entry precision with analytical depth, making it central to how Chai Vision scales its international operations.

What You'll Do

Data Entry &amp; Systems Management
<ul>
<li>Fetch data from various sources and ensure company systems and databases are kept up to date at all times</li>
<li>Maintain accurate product data across systems with an error rate target of less than 2%</li>
<li>Ensure data quality and consistency across all platforms; identify issues and implement fixes proactively</li>
</ul>
Reporting &amp; Dashboarding
<ul>
<li>Build and maintain recurring reports and dashboards for Sales, Operations, Finance, and Marketing departments</li>
<li>Deliver weekly and monthly reporting cycles with 100% SLA adherence</li>
<li>Drive improved visibility and adoption of dashboards and reports across teams</li>
</ul>
Marketplace Performance Analytics
<ul>
<li>Track key performance metrics including sales, traffic, conversion rates, inventory health, returns, and advertising performance</li>
<li>Identify trends, anomalies, risks, and opportunities in marketplace performance and operations</li>
<li>Provide actionable business insights leading to measurable outcomes such as improved conversion, reduced returns, and fewer stockouts</li>
</ul>
Ad Hoc Analysis &amp; Process Optimization
<ul>
<li>Provide analytical support for projects, planning, forecasting, and manager-directed initiatives</li>
<li>Improve reporting efficiency by automating workflows using formulas, scripts, SQL, or BI tools &mdash; targeting a 40% reduction in manual reporting workload</li>
<li>Collaborate cross-functionally with marketplace operations, warehouse, finance, and marketing teams to support data-driven decision-making</li>
</ul>
Who You Are
<ul>
<li>You are a highly analytical, structured thinker with strong attention to detail and a passion for turning raw data into actionable insights</li>
<li>You have 3+ years of experience in data analysis, reporting, or business intelligence &mdash; ideally in an eCommerce or marketplace environment</li>
<li>You are advanced in Google Sheets / Excel including formulas, pivot tables, and dashboard creation</li>
<li>You are comfortable working with large datasets and translating complex data into clear, digestible reports for stakeholders</li>
<li>You have experience with Amazon Vendor Central / Seller Central reporting, retail analytics, or marketplace data</li>
<li>You are a strong communicator with solid written and verbal English skills, and you thrive working across time zones (aligned with EMEA/APAC operations)</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in Data Science, Business Analytics, Computer Science, Economics, or a related field</li>
<li>3+ years of experience in data analysis, BI reporting, or eCommerce analytics</li>
<li>Advanced proficiency in Google Sheets / Excel (formulas, pivot tables, dashboards)</li>
<li>Experience with BI tools such as Looker Studio, Power BI, or Tableau</li>
<li>Familiarity with marketplace platforms (Amazon, eBay, or similar)</li>
<li>Bonus: Experience with SQL, Python, or data pipelines and automation</li>
</ul>
Tools &amp; Systems

Google Sheets / Excel &middot; Amazon Vendor Central / Seller Central Reporting &middot; BI Tools (Looker Studio, Power BI, Tableau) &middot; SQL &middot; ERP / OMS / WMS Data Sources &middot; Marketplace Platforms (eBay, The Range, Ankorestore) &middot; Microsoft 365 (Teams, Excel, SharePoint) &middot; Monday.com

Why Work With Us
<ul>
<li>10 Paid time off</li>
<li>15 days of National/Public holiday schedule so you can celebrate what matters to you</li>
<li>5 Sick Leave</li>
<li>Medical insurance</li>
<li>Continued education opportunities to keep your skills sharp</li>
<li>Holiday and birthday gifts &mdash; we celebrate our people</li>
<li>A collaborative, high-energy environment where ideas become action</li>
<li>Real room to grow as we scale</li>
</ul>
&quot;If you thrive in a fast-paced, creative atmosphere and want to help grow ecommerce brands, you'll love working here!&quot;</div>

E-Commerce Data Analyst Manager

<div>Returns &amp; Cost Optimization Manager 
Job Title: Returns &amp; Cost Optimization Manager

Department: Logistics

Reports To: Head of Logistics, Forecasting &amp; Supply Chain

Location: Onsite &ndash; Pakistan Office

Job Type: Full-Time

Salary: $1,000 - $1,250 USD/month 
About Chai Vision

Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact categories&mdash;from fitness and wellness to home goods, pet care, children's products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless focus on product-market fit.

The organization is driven by a data-informed approach to growth, disciplined operational execution, and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, offering team members the opportunity to contribute within a fast-paced, performance-oriented organization focused on sustainable growth and long-term value creation. 
Role Summary

ChaiVision currently has no owner for its returns P&amp;L. Returns are processed but not managed. There is no disposition strategy, no cost tracking, no recovery optimization, and no visibility into what returns are actually costing the business. That is a margin leak with no one watching it.

This role builds the returns function from scratch. The Returns &amp; Cost Optimization Manager owns the full reverse logistics lifecycle &mdash; from inbound return receipt through disposition, cost reconciliation, and recovery. The goal is not just to process returns faster but to systematically reduce their cost impact and extract maximum recoverable value from every unit that comes back. 
What You'll Do

Returns Function &amp; Process Design
<ul>
<li>Build the returns management function from the ground up &mdash; processes, workflows, tracking, and reporting</li>
<li>Coordinate with 3PL and warehouse partners on returns receiving, inspection, and disposition execution</li>
<li>Monitor the inbound returns queue daily and ensure disposition SLAs are on track</li>
<li>Document all processes you build so the function scales beyond you as the organization grows</li>
</ul>
Returns P&amp;L &amp; Cost Tracking
<ul>
<li>Own the returns P&amp;L: track all return-related costs including inbound freight, processing, disposition, and write-offs</li>
<li>Work with Finance to ensure returns costs are accurately captured in Sage Intacct and reflected in channel P&amp;Ls</li>
<li>Report weekly to the Head of Logistics on return volume, cost per return, recovery rate, and trend analysis</li>
<li>Identify and implement cost reduction opportunities across the returns lifecycle</li>
</ul>
Disposition Strategy &amp; Recovery Optimization
<ul>
<li>Develop and execute a disposition strategy for returned inventory &mdash; resell, refurbish, liquidate, or destroy &mdash; optimized for cost recovery</li>
<li>Ensure 100% of returned units are assigned a disposition within 10 business days of receipt</li>
<li>Track and benchmark returns cost per unit to drive continuous improvement in recovery rates</li>
<li>Evaluate and manage liquidation channels and secondary market options to maximize value extraction from returned goods</li>
</ul>
Analytics &amp; Cross-Functional Coordination
<ul>
<li>Analyze return reason data across all channels (Amazon, Walmart, DTC) to identify product, fulfillment, and quality patterns driving return volume</li>
<li>Deliver monthly return reason analysis, cost trend reports, and recovery rate reviews to leadership</li>
<li>Complete quarterly full returns P&amp;L reconciliation and present cost optimization recommendations</li>
<li>Collaborate with marketplace teams (Amazon, Walmart) on return data and dispute management, and with operations on return reason data and policy alignment</li></ul> 


Who You Are
<ul>
<li>You have worked in reverse logistics or returns management before &mdash; you know the operational and financial complexity of managing product returns at scale</li>
<li>You think in unit economics &mdash; every return has a cost, a disposition path, and a recoverable value, and you track all three</li>
<li>You are a builder &mdash; this function does not exist yet, and you are energized by starting from zero and creating structure where there is none</li>
<li>You are analytical &mdash; you use data to identify patterns in return reasons and cost drivers, not just to report on them but to act on them</li>
<li>You communicate with operations and finance fluently &mdash; this role sits at the intersection of both, and you bridge the gap naturally</li>
<li>You are process-driven &mdash; you document what you build so it scales beyond you and becomes repeatable</li></ul> 


Qualifications
<ul>
<li>Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Finance, or a related field</li>
<li>3+ years of experience in reverse logistics, returns management, or supply chain cost optimization</li>
<li>Strong analytical skills with experience building and managing P&amp;L tracking for logistics or operations functions</li>
<li>Experience working with 3PL partners and managing disposition processes for returned inventory</li>
<li>Proficiency in Excel for cost modeling, trend analysis, and reporting &mdash; experience with ERP systems (Sage Intacct or similar) is a plus</li>
<li>Familiarity with Amazon, Walmart, and DTC return processes and dispute management workflows</li></ul> 


Tools &amp; Systems

SellerCloud &middot; Sage Intacct &middot; Amazon Seller Central &middot; Amazon Vendor Central &middot; Walmart Supplier Center &middot; Microsoft 365 (Teams, Excel, SharePoint) &middot; Monday.com 
Why Work With Us
<ul>
<li>Competitive salary and performance-based growth</li>
<li>Work in a fast-growing global eCommerce company with real ownership</li>
<li>Collaborative, high-energy environment where ideas become action</li>
<li>Opportunity to build and lead systems that drive company-wide impact</li>
<li>Holiday and birthday gifts &mdash; we celebrate our people</li>
<li>Real room to grow as we scale</li>
</ul>
&quot;If you thrive in a fast-paced, data-driven environment and want to make a real impact at a growing eCommerce company, you'll love working here!&quot;</div>

Returns & Cost Optimization Manager

<div>Retail &amp; Vendor Compliance &amp; Chargeback Manager 
Job Title: Retail &amp; Vendor Compliance &amp; Chargeback Manager

Department: Logistics

Reports To: Head of Logistics, Forecasting &amp; Supply Chain

Location: Onsite &ndash; Pakistan Office

Job Type: Full-Time

Salary: $1,000 - $1,250 USD/month 
About Chai Vision

Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact categories&mdash;from fitness and wellness to home goods, pet care, children's products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless focus on product-market fit.

The organization is driven by a data-informed approach to growth, disciplined operational execution, and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, offering team members the opportunity to contribute within a fast-paced, performance-oriented organization focused on sustainable growth and long-term value creation. 
Role Summary

Chargeback leakage at ChaiVision is currently unmanaged. There is no dedicated owner for retail vendor compliance, no systematic dispute process, and no visibility into what is being lost to Amazon Vendor Central deductions and retail penalties. This role closes that gap entirely.As the Retail &amp; Vendor Compliance &amp; Chargeback Manager, you will own the full chargeback and deduction recovery lifecycle across all of ChaiVision's retail accounts &mdash; Amazon, Walmart, Target, and beyond. You will build the systems, processes, and reporting infrastructure that give ChaiVision full visibility into deduction losses and a structured, data-driven path to recovering them. 
What You'll Do

Chargeback &amp; Deduction Recovery
<ul>
<li>Own the end-to-end chargeback and deduction recovery process across Amazon Vendor Central and all retail accounts.</li>
<li>Audit all incoming deductions, classify by root cause (shortage, compliance violation, EDI error, labeling), and file disputes with supporting documentation.</li>
<li>Build and maintain a chargeback tracker with recovery status, aging, and win/loss rates reported weekly to the Head of Logistics.</li>
<li>Escalate unresolvable disputes and manage external relationships with retail compliance contacts.</li>
</ul>
Retail Vendor Portal &amp; Compliance Management
<ul>
<li>Manage all retail vendor portal submissions &mdash; Walmart, Target, Amazon, and others &mdash; ensuring compliance with routing guides, labeling standards, and EDI requirements.</li>
<li>Coordinate with the 3PL and warehouse teams to ensure shipment documentation meets retailer standards before goods leave the facility.</li>
<li>Build an internal knowledge base of compliance rules, deduction codes, and dispute processes for each retail account.</li>
</ul>
Root Cause Analysis &amp; Process Improvement
<ul>
<li>Identify recurring compliance violations and work with the operations and logistics teams to eliminate root causes.</li>
<li>Develop and implement proactive compliance protocols that reduce repeat deductions across all retail channels.</li>
<li>Partner cross-functionally with Finance on deduction reconciliation and recovery accounting in Sage Intacct.</li>
</ul>
Reporting &amp; Accountability Rhythm
<ul>
<li>Conduct daily reviews of new deductions across all retail accounts and action within SLA.</li>
<li>Deliver weekly chargeback recovery reports with aging, dispute status, and win/loss summary to the Head of Logistics.</li>
<li>Produce monthly compliance violation trend reports and quarterly full deduction audits with retailer scorecard reviews and process improvement recommendations.</li></ul> 


Who You Are
<ul>
<li>You have 3+ years of experience working inside Amazon Vendor Central, Walmart Supplier Center, or a retail compliance function &mdash; this is not new territory for you.</li>
<li>You are meticulous. Chargeback disputes live and die on documentation quality.</li>
<li>You are persistent. Dispute resolution requires follow-through across multiple cycles without losing momentum.</li>
<li>You understand EDI workflows and how transaction errors translate into costly deductions.</li>
<li>You are process-oriented. You build systems so the same mistake does not happen twice.</li>
<li>You communicate clearly with both internal operations teams and external retail partners.</li></ul> 


Qualifications
<ul>
<li>Bachelor's degree in Business, Supply Chain, Operations, Finance, or a related field.</li>
<li>3+ years of experience in retail vendor compliance, chargeback management, or supply chain operations.</li>
<li>Demonstrated hands-on experience with Amazon Vendor Central and/or Walmart Supplier Center deduction management.</li>
<li>Working knowledge of EDI platforms such as SPS Commerce, Orderful, or DSCO.</li>
<li>Strong analytical skills with advanced proficiency in Microsoft Excel for deduction tracking and reporting.</li>
<li>Experience working with ERP systems (Sage Intacct or similar) for reconciliation and recovery accounting.</li></ul> 


Tools You'll Use

Amazon Vendor Central &middot; Walmart Supplier Center &middot; Retail Vendor Portals &middot; EDI Platforms (SPS Commerce, Orderful, DSCO) &middot; SellerCloud &middot; Sage Intacct &middot; Microsoft 365 (Teams, Excel, SharePoint) &middot; Monday.com 
Why Work With Us
<ul>
<li>Competitive salary and performance-based growth</li>
<li>Work in a fast-growing global eCommerce company with real ownership</li>
<li>Collaborative, high-energy environment where ideas become action</li>
<li>Opportunity to build and lead systems that drive company-wide impact</li>
<li>Holiday and birthday gifts &mdash; we celebrate our people</li>
<li>Real room to grow as we scale</li>
</ul>
If you thrive in a fast-paced, data-driven environment and want to make a real impact at a growing eCommerce company, you'll love working here!</div>

Retail & Vendor Compliance & Chargeback Manager

Omnify Admin Job Title: Omnify Admin Department: Technology &mdash; Data &amp; Business Intelligence Reports To: Director of Data &amp; Business Intelligence Location: Onsite &ndash; Pakistan Office Job Type: Full-Time Salary: $1,500 - $2,000 USD/month About Chai Vision Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact categories&mdash;from fitness and wellness to home goods, pet care, children's products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless focus on product-market fit. The organization is driven by a data-informed approach to growth, disciplined operational execution, and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, offering team members the opportunity to contribute within a fast-paced, performance-oriented organization focused on sustainable growth and long-term value creation. Role Summary Omnify is ChaiVision's middleware platform &mdash; the critical layer that moves data between SellerCloud, Sage Intacct, Dataself, and the broader reporting and operational infrastructure. Today, there is no dedicated administrator for Omnify. Data flow configuration, connection monitoring, and troubleshooting are handled reactively, creating risk around data freshness, pipeline reliability, and integration drift that only surfaces when downstream reports break or systems fall out of sync. The Omnify Admin will own the health, configuration, and day-to-day operations of the Omnify platform end-to-end. This is a hands-on, operationally critical role for someone who thrives on keeping integrations running, data flowing, and systems connected &mdash; ensuring every team at ChaiVision can trust the data that powers their decisions. What You'll Do Platform Administration &amp; Configuration Own the day-to-day administration of the Omnify middleware platform &mdash; managing configurations, data flow rules, and integration settings Maintain and update integration mappings between SellerCloud, Sage Intacct, Dataself, and other connected systems as business requirements evolve Manage user access, permissions, and security settings within the Omnify platform Ensure platform configurations are documented, version-controlled, and aligned with the organization's data governance standards Data Pipeline Monitoring &amp; Troubleshooting Monitor all data pipelines and integration flows daily &mdash; checking connection statuses, scheduled job completions, and data transfer accuracy Proactively identify and resolve data flow failures, sync errors, and pipeline bottlenecks before they impact downstream reporting or operations Troubleshoot data discrepancies between source and destination systems by tracing issues through the Omnify middleware layer Maintain alerting and monitoring protocols to ensure rapid detection and escalation of critical pipeline failures Cross-System Integration Support Collaborate with the Integrations team (Imran Malik) to ensure data pipeline reliability from Omnify into Dataself and other reporting platforms Support the SellerCloud Admin and Dataself Admin to ensure data flowing through Omnify reaches its destinations accurately and on schedule Coordinate with Finance, Logistics, and Operations teams when integration changes affect their data feeds or reporting outputs Assist with onboarding new data sources or systems into the Omnify integration layer as ChaiVision scales Documentation, Governance &amp; Vendor Management Maintain a comprehensive integration catalog documenting all active Omnify data flows, their sources, destinations, schedules, and owners Keep an admin log of all platform changes, configuration updates, and incident resolutions Liaise with Omnify vendor support for platform-level bugs, upgrades, and configuration assistance Support the Director of Data &amp; BI with platform capacity planning, vendor engagement, and quarterly integration architecture reviews Who You Are You have 3+ years of experience administering middleware, integration, or ETL platforms &mdash; managing data flows between multiple enterprise systems You understand data integration concepts deeply &mdash; APIs, scheduled syncs, data mapping, transformation rules, and error handling are part of your daily vocabulary You are proactive about system health &mdash; you monitor pipelines daily and fix issues before stakeholders notice them You have worked with ERP, e-commerce, or financial systems before and understand how order, inventory, and financial data flows between platforms You are methodical and detail-oriented &mdash; you document every configuration change, every pipeline modification, and every incident resolution You communicate clearly with both technical and non-technical stakeholders, translating integration issues into business impact when escalating Qualifications Bachelor's degree in Computer Science, Information Systems, IT, or a related field 3+ years of experience in middleware administration, data integration, or ETL platform management (Omnify, MuleSoft, Dell Boomi, Informatica, or equivalent) Strong understanding of API integrations, data mapping, and scheduled data synchronization between enterprise systems Experience working with ERP or e-commerce platforms (SellerCloud, Sage Intacct, or similar) is a strong plus Working knowledge of SQL for data validation and troubleshooting Excellent documentation habits and experience maintaining integration runbooks or admin logs Tools &amp; Systems Omnify &middot; SellerCloud &middot; Sage Intacct &middot; Dataself &middot; SQL &middot; Microsoft 365 (Teams, Excel, SharePoint) &middot; Monday.com Why Work With Us Competitive salary and performance-based growth Work in a fast-growing global eCommerce company with real ownership Collaborative, high-energy environment where ideas become action Opportunity to build and lead systems that drive company-wide impact Holiday and birthday gifts &mdash; we celebrate our people Real room to grow as we scale &quot;If you thrive in a fast-paced, data-driven environment and want to make a real impact at a growing eCommerce company, you'll love working here!&quot;

Omnify Admin

Head of Inventory Planning &amp; Forecasting Job Title: Head of Inventory Planning &amp; Forecasting Department: Logistics Reports To: Head of Logistics, Forecasting &amp; Supply Chain Location: Onsite &ndash; Pakistan Office Job Type: Full-Time Salary: $1500 - $2,000 USD/month About Chai Vision Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact categories&mdash;from fitness and wellness to home goods, pet care, children&rsquo;s products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless focus on product-market fit. The organization is driven by a data-informed approach to growth, disciplined operational execution, and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, offering team members the opportunity to contribute within a fast-paced, performance-oriented organization focused on sustainable growth and long-term value creation. Role Summary The Head of Inventory Planning &amp; Forecasting exists to bring strategic leadership to Chai Vision&rsquo;s inventory planning and demand forecasting function. The team executes well, but has operated without a dedicated strategic leader&mdash;resulting in reactive restocking, forecast drift, and missed fill-rate opportunities across Amazon, Walmart, and retail accounts. This role closes that gap. As the direct manager of the Demand Planning team, you will transform day-to-day execution into a coordinated, accountable forecasting function. You will own the forecast methodology, drive inventory positioning decisions across all warehouses, and translate multi-channel sales signals into an integrated planning cycle that protects revenue and reduces excess inventory. What You&rsquo;ll Do Forecasting &amp; Inventory Planning Lead all inventory planning and demand forecasting across Amazon, Walmart, and retail channels. Build and maintain forecasting models that account for seasonality, promotions, lead times, and channel-specific velocity. Own inventory positioning decisions across all warehouses &mdash; ensuring right stock, right location, right time. Integrate demand signals from SellerCloud and ERP data into planning cycles. Identify and close systemic gaps in the planning process &mdash; from data inputs through to purchase decisions. Team Leadership &amp; Development Serve as direct manager for the Demand Planning Specialist and Demand Planning Analyst. Set clear performance goals, provide structured coaching, and conduct regular performance reviews. Build accountability frameworks and documented workflows to professionalize team operations. Develop team members&rsquo; analytical and forecasting capabilities over time. Cross-Functional Collaboration Collaborate with the Head of Logistics on inbound planning, PO timing, and supplier lead time management. Partner with Data &amp; AI (Dataself, Power BI) to ensure demand signal accuracy and dashboard visibility. Coordinate with Finance on inventory valuation, cost of goods, and write-off management. Interface with Sales and Marketing on promotional forecasting and new product launch planning. Reporting &amp; Accountability Rhythm Daily: Monitor stock levels, inbound shipment status, and demand anomalies across all channels. Weekly: Deliver forecast accuracy reports and inventory health updates to the Head of Logistics and executive team. Monthly: Conduct full demand reviews, reorder point recalibrations, and supplier lead time assessments. Quarterly: Lead strategic forecast reviews, model recalibrations, and team performance assessments. Who You Are You think in demand curves, not spreadsheet rows. You have built forecasting models from scratch and know where they break. You are comfortable owning a number &mdash; forecast misses are yours to explain and fix. You are a clear communicator who can translate inventory data into business decisions. You thrive in fast-moving, data-rich environments with multiple sales channels. You develop the people below you and hold them accountable with clarity and respect. Qualifications 4+ years of experience in inventory planning, demand forecasting, or supply chain management; eCommerce experience strongly preferred. 2+ years in a leadership or people management role, with a track record of developing analytical teams. Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Operations Management, or a related field; MBA or equivalent advanced degree preferred. Proven experience managing forecasting across multi-channel platforms (Amazon Seller/Vendor Central, Walmart Supplier Center, or equivalent). Advanced proficiency in Excel/Google Sheets for building and maintaining demand models (VLOOKUP, pivot tables, forecasting formulas). Experience working with inventory and order management systems such as SellerCloud or similar multi-channel platforms. Familiarity with BI tools (Power BI, Dataself, or equivalent) for data visibility and reporting. Strong analytical and problem-solving skills with the ability to identify root causes and drive corrective action. Excellent written and verbal communication skills in English. Tools You&rsquo;ll Use SellerCloud &middot; Dataself &middot; Power BI &middot; Sage Intacct &middot; Amazon Seller Central &middot; Walmart Supplier Center &middot; Microsoft 365 (Teams, Excel, SharePoint) &middot; Monday.com Why Work With Us Join a fast-growing eCommerce company where your ideas matter and your growth is part of our mission. At Chai Vision, we&rsquo;re scaling quickly, building boldly, and redefining what a modern eCommerce team looks like. We move fast, collaborate deeply, and give our people the space and support they need to thrive. Along with a culture built on innovation and teamwork, we offer benefits that reward your hard work and fuel your growth. Here&rsquo;s what you can look forward to: 10 Paid Time Off days 15 days of National / Public Holidays so you can celebrate what matters to you Medical insurance Continued education opportunities to keep your skills sharp Holiday and birthday gifts &mdash; we celebrate our people A collaborative, high-energy environment where ideas become action Real room to grow as we scale If you thrive in a fast-paced, data-driven environment and want to lead a high-impact forecasting function at a growing eCommerce company, you&rsquo;ll love working here!

Head of Inventory Planning & Forecasting

<div>Dataself Reports Developer 
Job Title: Dataself Reports Developer

Department: Technology

Reports To: Director of Data &amp; Business Intelligence

Location: Onsite &ndash; Pakistan Office

Job Type: Full-Time

Salary: $1,250 - 1,500 USD/month 
About Chai Vision

Chai Vision is a fast-growing eCommerce company managing a portfolio of direct-to-consumer (DTC) brands across high-impact categories&mdash;from fitness and wellness to home goods, pet care, children's products, outdoor products, kitchen essentials, and supplements. We scale rapidly on platforms like Shopify, Amazon, and TikTok Shop through a data-driven, community-first approach and a relentless focus on product-market fit.

The organization is driven by a data-informed approach to growth, disciplined operational execution, and a commitment to delivering high-quality products and customer experiences at scale. Chai Vision continues to invest in expanding its omnichannel sales strategy and retail presence worldwide, offering team members the opportunity to contribute within a fast-paced, performance-oriented organization focused on sustainable growth and long-term value creation. 
Role Summary

ChaiVision is building a centralized data and reporting function to replace fragmented, single-point-of-failure reporting processes across the organization. The Dataself Reports Developer will be at the heart of this transformation &mdash; owning the design, development, and maintenance of operational and analytical reports within the Dataself platform that power decision-making across Logistics, Finance, Operations, and executive leadership.

This is a hands-on, high-impact role for someone who thrives on turning raw data into clear, reliable, and actionable reports. You will work closely with the Director of Data &amp; Business Intelligence and cross-functional stakeholders to build a reporting layer that the entire organization can trust &mdash; replacing ad-hoc spreadsheets and isolated dashboards with a governed, scalable reporting infrastructure. 
What You'll Do

Dataself Report Development &amp; Maintenance
<ul>
<li>Design, build, and maintain operational and analytical reports within the Dataself platform to serve Finance, Logistics, Operations, and executive leadership</li>
<li>Translate business requirements into well-structured Dataself reports with clear KPIs, filters, and drill-down capabilities</li>
<li>Ensure all reports follow established data governance standards including source-of-truth definitions, data ownership, and naming conventions</li>
<li>Continuously optimize existing reports for performance, accuracy, and usability based on stakeholder feedback</li>
</ul>
Data Integration &amp; Pipeline Support
<ul>
<li>Work with data flowing from SellerCloud, Sage Intacct, and Omnify into the Dataself reporting environment</li>
<li>Collaborate with the Integrations team to ensure data pipeline reliability and freshness for all Dataself-connected sources</li>
<li>Troubleshoot data discrepancies and resolve reporting anomalies by tracing issues back to source systems</li>
<li>Support the migration of legacy spreadsheet-based reports into the Dataself platform</li>
</ul>
Cross-Functional Reporting &amp; Stakeholder Support
<ul>
<li>Partner with Finance to build P&amp;L, cost analysis, and margin reports that leadership relies on for strategic decisions</li>
<li>Support Logistics with inventory, supply chain, and fulfillment performance dashboards</li>
<li>Deliver executive-level KPI dashboards and reporting suites on an agreed refresh cadence</li>
<li>Respond to ad-hoc reporting requests with accurate, timely deliverables while maintaining documentation of all custom reports</li>
</ul>
Data Quality &amp; Governance
<ul>
<li>Monitor daily data pipeline health and Dataself report freshness, escalating anomalies proactively</li>
<li>Contribute to building and maintaining the data governance framework including report standards, access controls, and change management processes</li>
<li>Maintain a comprehensive report catalog documenting all active Dataself reports, their owners, data sources, and refresh schedules</li>
<li>Participate in monthly data quality audits and stakeholder reporting health checks</li></ul> 


Who You Are
<ul>
<li>You have 3+ years of hands-on experience building reports and dashboards using BI or reporting platforms &mdash; ideally Dataself, but strong experience with similar tools (Power BI, Tableau, SSRS) is valued</li>
<li>You are proficient in SQL and comfortable writing queries to extract, transform, and validate data from relational databases</li>
<li>You understand e-commerce and supply chain data structures &mdash; orders, inventory, fulfillment, and channel performance are concepts you work with naturally</li>
<li>You care deeply about data accuracy and governance &mdash; you don't just build reports, you make sure the numbers are right and the definitions are clear</li>
<li>You communicate effectively with non-technical stakeholders and can translate business questions into well-structured reports</li>
<li>You are a self-starter who takes ownership of your work and proactively identifies reporting gaps or improvement opportunities</li>
<li>You thrive in a fast-paced environment and can balance multiple reporting requests while maintaining quality and timelines</li></ul> 


Qualifications
<ul>
<li>Bachelor's degree in Computer Science, Information Systems, Data Analytics, Business Intelligence, or a related field</li>
<li>3+ years of experience in report development using BI/reporting platforms (Dataself, Power BI, Tableau, SSRS, or equivalent)</li>
<li>Strong SQL skills with experience querying data warehouses or transactional databases</li>
<li>Experience working with ERP or e-commerce data sources (SellerCloud, Sage Intacct, or similar platforms is a plus)</li>
<li>Solid understanding of data modeling concepts, KPI frameworks, and report design best practices</li>
<li>Excellent attention to detail and a track record of delivering accurate, reliable reports</li></ul> 


Tools &amp; Systems

Dataself &middot; SQL &middot; SellerCloud &middot; Sage Intacct &middot; Omnify &middot; Power BI &middot; Amazon Seller Central &middot; Walmart Supplier Center &middot; Microsoft 365 (Teams, SharePoint, Excel) &middot; Monday.com 
Why Work With Us
<ul>
<li>Competitive salary and performance-based growth</li>
<li>Work in a fast-growing global eCommerce company with real ownership</li>
<li>Collaborative, high-energy environment where ideas become action</li>
<li>Opportunity to build and lead systems that drive company-wide impact</li>
<li>Holiday and birthday gifts &mdash; we celebrate our people</li>
<li>Real room to grow as we scale</li>
</ul>
&quot;If you thrive in a fast-paced, data-driven environment and want to make a real impact at a growing eCommerce company, you'll love working here!&quot;</div>

Dataself Reports Developer

Join Chai Vision and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.