Qureos Mentor

CHANEL

<div>
 Reporting to the WFJ Deputy Boutique Manager you will be part of the sales team within our Watches and Fine Jewellery Boutique and will contribute to the development of sales by offering our clients the highest level of customer service.
 <br/>
 <br/>
 <strong>
  Your main responsibilities are:
  <br/>
  <br/>
 </strong>
 Quantitative/Qualitative:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Drive both individual and team objectives and be accountable to achieving results
  </li>
  <li>
   Achieve and exceed sales targets with respective sales mix set by Boutique Manager
  </li>
  <li>
   Act as a CHANEL ambassador both inside and outside boutique
  </li>
  <li>
   Support and proactively contribute to KEY actions defined to elevate Boutique and Individual KPI&rsquo;s
  </li>
  <li>
   Support the overall organization of the boutique with a strong-minded and a positive team approach (e.g&rsquo;-active participation to team activities, briefing, meetings, etc.)
  </li>
  <li>
   Collaborate with other Chanel divisions with retail with a particular focus on engaging proactively within Fashion boutiques/teams via defined strategy to seize additional business opportunities.
  </li>
  <li>
   Support integration of new joiners and act as a key reference demonstrating highest expertise of product knowledge, processes, and handling all client requests.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Client Experience/Development:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Deliver the ultimate Chanel experience; Engage and boldly discover client needs, interests, and preferences to develop long-term client relationships and sustain brand loyalty
  </li>
  <li>
   Deliver exceptional client experience with a unique touch and elevation vs. competition (e.g&rsquo;- elevate MS and Voice of Client survey scores)
  </li>
  <li>
   Utilize CRM tools/resources, formalize CRM activities on CRM app, and achieve the CRM objectives.
  </li>
  <li>
   Strategic planning, preparation, and anticipation on all VVIC Client commercial/non-commercial activities, special occasions, and other client gestures
  </li>
  <li>
   Daily dedication to &ldquo;My Chanel CRM time&rdquo; towards CRM activities and client outreach initiatives
  </li>
  <li>
   Share new and creative ideas on nourishing client relationships to elevate client segmentation
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Operational Excellence:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Assist in daily operations: floor presence and opening / closing tasks
  </li>
  <li>
   Ensure CHANEL&rsquo;s policy, procedures, grooming, and behavior are within the highest standards
  </li>
  <li>
   Check stock levels regularly, participate in inventory management including cycle counts, quality checks, and action any stock issues with stock admin/Boutique Manager
  </li>
  <li>
   Maintain the boutique according to current visual merchandising standards
  </li>
  <li>
   After Sales: Client follow-up and liaising effectively with workshop on specific client needs
  </li>
  <li>
   Punctuality and demonstrating flexibility on schedule as per Boutique&rsquo;s needs
  </li>
  <li>
   Attendance to all required trainings and efficient completion of all assigned training modules
  </li>
  <li>
   Executing omnichannel client purchases and client follow-up (eg&rsquo; Click &amp; collect, CCC emails, etc)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You will bring:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Significant and successful Sales experience in a luxury retail environment, preferably with Watches &amp; Jewellery
  </li>
  <li>
   A solid understanding of luxury and passionate about Jewellery
  </li>
  <li>
   Client oriented mindset
  </li>
  <li>
   Strong interpersonal, communication and influencing skills
  </li>
  <li>
   Fluency in English is a must. Arabic would be an advantage.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You are energised by:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong attraction for a challenge and results oriented
  </li>
  <li>
   Excellent communication skills
  </li>
  <li>
   WFJ environment and its products
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Position is based in our Watches and Fine Jewellery Boutique, Dubai Mall.
</div>


Senior Sales Assistant - Watches & Fine Jewellery

<div><div><div>Reporting to the WFJ Deputy Boutique Manager you will be part of the sales team within our Watches and Fine Jewellery Boutique and will contribute to the development of sales by offering our clients the highest level of customer service.<br>
</div></div><div></div><div><div>Your main responsibilities are:
</div><div></div><div>Quantitative/Qualitative:
</div></div><ul><li><div>Drive both individual and team objectives and be accountable to achieving results
</div></li><li><div>Achieve and exceed sales targets with respective sales mix set by Boutique Manager
</div></li><li><div>Act as a CHANEL ambassador both inside and outside boutique
</div></li><li><div>Support and proactively contribute to KEY actions defined to elevate Boutique and Individual KPI&rsquo;s
</div></li><li><div>Support the overall organization of the boutique with a strong-minded and a positive team approach (e.g&rsquo;-active participation to team activities, briefing, meetings, etc.)
</div></li><li><div>Collaborate with other Chanel divisions with retail with a particular focus on engaging proactively within Fashion boutiques/teams via defined strategy to seize additional business opportunities.
</div></li><li><div>Support integration of new joiners and act as a key reference demonstrating highest expertise of product knowledge, processes, and handling all client requests.<br>
</div></li></ul><div></div><div><div>Client Experience/Development:
</div></div><ul><li><div>Deliver the ultimate Chanel experience; Engage and boldly discover client needs, interests, and preferences to develop long-term client relationships and sustain brand loyalty
</div></li><li><div>Deliver exceptional client experience with a unique touch and elevation vs. competition (e.g&rsquo;- elevate MS and Voice of Client survey scores)
</div></li><li><div>Utilize CRM tools/resources, formalize CRM activities on CRM app, and achieve the CRM objectives.
</div></li><li><div>Strategic planning, preparation, and anticipation on all VVIC Client commercial/non-commercial activities, special occasions, and other client gestures
</div></li><li><div>Daily dedication to &ldquo;My Chanel CRM time&rdquo; towards CRM activities and client outreach initiatives
</div></li><li><div>Share new and creative ideas on nourishing client relationships to elevate client segmentation
</div></li></ul><div></div><div><div>Operational Excellence:
</div></div><ul><li><div>Assist in daily operations: floor presence and opening / closing tasks
</div></li><li><div>Ensure CHANEL&rsquo;s policy, procedures, grooming, and behavior are within the highest standards
</div></li><li><div>Check stock levels regularly, participate in inventory management including cycle counts, quality checks, and action any stock issues with stock admin/Boutique Manager
</div></li><li><div>Maintain the boutique according to current visual merchandising standards
</div></li><li><div>After Sales: Client follow-up and liaising effectively with workshop on specific client needs
</div></li><li><div>Punctuality and demonstrating flexibility on schedule as per Boutique&rsquo;s needs
</div></li><li><div>Attendance to all required trainings and efficient completion of all assigned training modules
</div></li><li><div>Executing omnichannel client purchases and client follow-up (eg&rsquo; Click &amp; collect, CCC emails, etc)
</div></li></ul><div></div><div>You will bring:</div><div><ul><li><div>
Significant and successful Sales experience in a luxury retail environment, preferably with Watches &amp; Jewellery</div></li><li><div>
A solid understanding of luxury and passionate about Jewellery</div></li><li><div>
Client oriented mindset</div></li><li><div>
Strong interpersonal, communication and influencing skills
</div></li><li><div>Fluency in English is a must. Arabic would be an advantage.</div></li></ul></div><div></div><div><div>
You are energised by:
</div><ul><li><div>Strong attraction for a challenge and results oriented</div></li><li><div>
Excellent communication skills</div></li><li><div>
WFJ environment and its products</div></li></ul></div><div></div><div><div>
Position is based in our Watches and Fine Jewellery Boutique, Dubai Mall.</div></div></div>

<div><div>We are looking for candidates for our Hostess position.</div><div></div><div>
Job Purpose:</div><div>
The CHANEL Boutique Hostess will serve as a &ldquo;CHANEL Ambassador&rdquo; by displaying a welcoming and friendly attitude to all clients entering the store.</div><div></div><div>
Position will be located in our &#304;stinye Park Boutique</div><div>
Key Responsibilities:</div><div></div><ul><li>
Identify, greet and welcome all clients entering the boutique with a warm, genuine, and friendly smile</li><li>
Able to direct all clients in the boutique accordingly as well as guarantee that each client will have an exceptional experience</li><li>
Act as a host/hostess for clients with a clear imperative to offer superior service to clients to enhance their visit</li><li>
Ask for the customer name, the purpose of the visit, and write down a small description identifying the customers&rsquo; needs</li><li>
Act as the liaison between the customer and the boutique team: knowing and keeping a record of daily customer appointments, daily boutique roster, etc.</li><li>
Coordinate traffic flow during high volume times: in charge of the queue management system</li><li>
Clearly, confidently and articulately communicate with clients on a daily basis</li><li>
Foster the development of clients&rsquo; emotional connection to CHANEL</li><li>
Knowledgeable of all CHANEL products and company policies, including after-sales, credit notes, exchange and customer service</li><li>
Remain up-to-date on all CHANEL collections</li></ul><div></div><div>
Qualifications:</div><ul><li>
Bachelor Degree</li><li>
Minimum 2 years of retail experience in customer service</li><li>
Strong interpersonal and communication skills</li><li>
Team player</li><li>
Well-groomed, with a pleasant and dynamic personality</li><li>
Excellent customer service and client-centric mindset</li><li>
Ability to manage multiple tasks in a fast-paced environment</li><li>
Fluent Turkish and English</li><li>
Able to withstand retail working hours and work on weekends and public holidays</li></ul><div></div><div><i>
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.</i></div></div>

Hostess

<div>
 <strong>
  Your role @ Chanel
  <br/>
  <br/>
 </strong>
 We are looking for an experienced executive assistant to provide broad and comprehensive support working alongside the Managing Director Middle-East.
 <br/>
 <br/>
 You will be at the heart of Chanel&rsquo;s operations in a vibrant and multicultural region. You will be able to anticipate needs, manage sensitive information, and represent the Managing Director with professionalism. You will enable the Managing Director to focus on strategic priorities, ensuring that every interaction and engagement reflects the values and excellence of the House of Chanel.
 <br/>
 <br/>
 <strong>
  The Impact You Can Create at Chanel
  <br/>
  <br/>
 </strong>
 Provide administrative support to the Managing Director while being the primary point of contact for internal and external stakeholders on all matters pertaining to the office, including those of a highly confidential or critical nature.
 <br/>
 <br/>
 <em>
  Calendar &amp; Priorities Management
  <br/>
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Full ownership of the MD&rsquo;s Outlook calendar (internal, external, regional &amp; global)
  </li>
  <li>
   Anticipate and manage priorities, schedule changes, and meeting preparations with efficiency and discretion
  </li>
  <li>
   Ensure proactive time optimization and clear communication flow
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Travel &amp; Logistics (T&amp;E)
  <br/>
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Organize complex and evolving travel arrangements: flights, hotels, visas, transport, etc.
  </li>
  <li>
   Coordinate itineraries for internal visitors and ensure smooth execution
  </li>
  <li>
   Track budgets and negotiate with vendors for travel, gifts, and internal events
  </li>
  <li>
   Encourage sustainable travel practices where relevant
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Administrative &amp; Confidential Support
  <br/>
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Draft and edit emails, presentations, and internal/external communications
  </li>
  <li>
   Handle confidential documents and sensitive information with the utmost discretion
  </li>
  <li>
   Maintain and update internal databases and reporting tools
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Stakeholder &amp; Office Coordination
  <br/>
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Act as the central liaison between the MD and all departments (HR, Finance, etc.)
  </li>
  <li>
   Coordinate external meetings and follow-ups with clients and partners
  </li>
  <li>
   Oversee the selection and distribution of corporate gifts and thank-you items
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  VIP Visits &amp; Event Management
  <br/>
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Coordinate high-level visits: agenda, transport, catering, reservations, dietary needs
  </li>
  <li>
   Organize internal events and seminars, liaising with venues, suppliers, and guests
  </li>
  <li>
   Ensure alignment with CHANEL&rsquo;s sustainability commitments (local vendors, low-impact practices, waste reduction)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Expense Management
  <br/>
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Manage Concur claims and related expense processes with accuracy and timeliness
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Anticipation &amp; Agility
  <br/>
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Anticipate needs, flag issues early, and bring solutions before problems arise
  </li>
  <li>
   Maintain calm and composure in high-pressure situations and act as a stabilizing force
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You Are Energized By
  <br/>
  <br/>
 </strong>
 Creating calm and clarity amidst complexity, turning fast-paced days into well-orchestrated outcomes.
 <br/>
 <br/>
 Building strong relationships across diverse teams and cultures, acting as a trusted partner and stabilizing force.
 <br/>
 <br/>
 The opportunity to represent the House in every interaction, embodying Chanel&rsquo;s values of discretion, care, and excellence.
 <br/>
 <br/>
 Navigating new challenges and ensuring that every event and visit is executed flawlessly.
 <br/>
 <br/>
 Working with autonomy while being part of a collaborative team.
 <br/>
 <br/>
 Completing a high volume of tasks and projects
 <br/>
 <br/>
 Using your judgement and getting the job done
 <br/>
 <br/>
 <strong>
  What You Will Bring
  <br/>
  <br/>
 </strong>
 Minimum 6 years of experience as an Executive Assistant in a multicultural environment, ideally within the luxury or hospitality sector
 <br/>
 <br/>
 Strong sense of discretion, ethics, and professionalism
 <br/>
 <br/>
 Fluent in English and French (spoken and written); Arabic is a plus
 <br/>
 <br/>
 Mastery of Microsoft Office, Outlook, SharePoint, and Concur
 <br/>
 <br/>
 Excellent interpersonal and communication skills, with a collaborative mindset
 <br/>
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 High level of organisation, proactivity, and attention to detail
 <br/>
 <br/>
 Strong adaptability, resilience, and composed under pressure
 <br/>
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 Emotionally intelligent and culturally aware, with a strong team spirit
 <br/>
 <br/>
 <strong>
  What Chanel Can Offer You
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Satisfy your authentic interest in all people-related matters
  </li>
  <li>
   Give you exposure to various business context
  </li>
  <li>
   Develop long lasting and meaningful relationships with a wide range of internal and external interlocutors
  </li>
  <li>
   Learn continuously
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
 </em>
</div>


Executive Assistant

<div><div>As true Ambassador of the House within &#304;stanbul &#304;stinye Park Fashion boutique, you ensure the ultimate experience in our Fashion boutique throughout the client journey.</div><div>
The Client Coordinator mission is to fully embody the CHANEL relational promise within the boutique by providing to all clients an unique &amp; singular experience entering in &#304;stanbul &#304;stinye Park Fashion Boutique. Based on the different moments of the client journey, you will have a strong impact on:</div><div></div><div>
Welcome: personalized &amp; warm</div><ul><li>
Client recognition &amp; personalized welcome &ndash; especially of TOP clients (incl. International Hospitality coordination)</li><li>
Ease &amp; dispatch the flows depending on client profile (sav, rdv, top clients) &amp; introduce clients to a welcome area</li><li>
Development of a professional and reliable hostess team in close collaboration with the Hostess agency</li><li>
Guarantee optimal use of queue management system &amp; coordinate appointments allocation between Online appointment booking and personal appointments taken by the Fashion Advisors</li><li>
Monitor LES RDV mode: brief the team every morning, track attendance &amp; purchase - open rdv based on boutique needs and attribute existing rdv based on presence</li><li>
Support the deployment of new CX projects/apps to improve client experience in boutique</li></ul><div></div><div>
During: unique &amp; surprising</div><ul><li>
Introduce the boutique storytelling (while hostess takes client information) and introduce the different areas of the boutique, to make them feel free to ask any question until a fa is available</li><li>
Create the link with other team members such as with boutiques managers in case of client litige; with tea lady (whatsapp to tea lady &amp; EasyBoutique)</li><li>
Ensure the best boutique atmosphere: adjustment with VM team, temperature, music, beverages</li><li>
Coordinate with sales manager to feed the gaps if necessary (FA unavailability, avoid any leave of client unaccompanied etc&hellip;) &agrave; partnering with the FA to ensure smooth flows in the boutique and optimal client experience</li></ul><div></div><div>
Farewell: memorable now &amp; forever</div><ul><li>
Ensure all clients are accompanied to the exit, call taxis if needed</li><li>
Farewell word to monitor satisfaction of the visit + monitor after sales survey and follow-up with the team</li><li>
Take care of deliveries to the clients if needed</li><li>
Birthdays management: list checking with fashion advisors</li><li>
La bulle support: weekly priorities reminder &amp; time slot coordination to support sales manager</li><li>
Events coordination support: targeting/client identification, event organisation support &amp; follow-up together with marketing manager</li><li>
Client experience ambassador: pulse index, voc, google reviews monitoring, access to google reviews to be able to answer to clients and tackle critical cases</li></ul><div></div><ul><li>1 morning brief per month to be animated (successful client stories, black &amp; white pearls)</li><li>Double reporting to &#304;stanbul &#304;stinye Park Boutique Manager &amp; Client Marketing Manager</li></ul><div></div><div>
Profile</div><div>
Client and service-oriented, previous experience in the Retail or hospitality industry (luxury hotels) would be greatly appreciated. Soft skills above all:</div><ul><li>
Emotional &amp; situational intelligence</li><li>
Solution driven with common sense</li><li>
Eye for detail &amp; good memory (client recognition)</li><li>
Ability to handle stressful situations with grace &amp; flexibility</li><li>
Energized by human interactions &amp; empathetic</li><li>
Genuine service mindset</li><li>
Not a hotel concierge (no management of special requests, no restaurant bookings&hellip;)</li></ul><div></div><div><i>
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.</i></div></div>

Client Coordinator

<div>
 Reporting into the Client Engagement &amp; Digital Executive.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <strong>
  CRM &amp; Clienteling
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate with the Client Engagement &amp; Digital Executive and three business units to implement innovative clienteling initiatives.
  </li>
  <li>
   Drive the operational execution of activations, including emailers, digital and print cards, and brochures.
  </li>
  <li>
   Champion the adoption of retail clienteling tools, liaising with HQ (Paris) for technical improvements and troubleshooting.
  </li>
  <li>
   Support the rollout of new clienteling tool features, ensuring seamless integration for all users.
  </li>
  <li>
   Deliver clear monthly KPIs, client listings, reports, and ROI calculations for the entire network.
  </li>
  <li>
   Respond efficiently to ad-hoc queries related to events and marketing activities, providing timely solutions.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Data Management
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Play an active role in enhancing and enlarging the client database, focusing on data quality, accuracy, and the removal of duplicates.
  </li>
  <li>
   Design dashboards to track data capture and correction efforts.
  </li>
  <li>
   Reconcile and synthesize data from different sources to generate valuable client insights.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Client Insights
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contribute to in-depth analysis of client databases and profiles.
  </li>
  <li>
   Present findings visually to make data accessible and actionable for stakeholders.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Energizers:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You thrive on turning raw data into clear, actionable insights that shape business decisions.
  </li>
  <li>
   You are energized by collaboration, especially when working across diverse teams and cultures.
  </li>
  <li>
   You enjoy the challenge of streamlining processes and introducing new digital solutions that make a tangible difference.
  </li>
  <li>
   You find satisfaction in supporting colleagues, solving problems, and seeing your work directly impact client engagement.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Impact You Will Bring:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Accelerate the adoption of cutting-edge clienteling tools, enhancing the way teams connect with and understand clients.
  </li>
  <li>
   Improve the quality and usability of client data, enabling more personalized and effective marketing strategies.
  </li>
  <li>
   Deliver actionable insights that drive measurable improvements in client engagement and business performance.
  </li>
  <li>
   Foster a culture of innovation and continuous improvement within the team, setting new standards for efficiency and collaboration.
  </li>
  <li>
   Serve as a proactive, reliable partner, always ready to tackle challenges and contribute to shared success.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Profile &amp; Qualifications:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Master&rsquo;s degree (business school or university) with experience in data marketing and CRM, and strong analytical skills.
  </li>
  <li>
   Highly skilled in Excel (advanced pivots, index, match, vlookup) and familiar with Power BI; adept at interpreting client behaviors.
  </li>
  <li>
   Exceptional communicator, able to understand and address the needs of both retail and office partners.
  </li>
  <li>
   Organized, interpersonal, proactive, and solution-oriented; ready to adapt and excel in a fast-paced setting.
  </li>
  <li>
   Fluent in English; Arabic and/or French is a plus.
  </li>
  <li>
   Internship based in Dubai, duration: 6 months.
   <br/>
  </li>
 </ul>
</div>


CRM Data Analyst intern

<div><div>As a Beauty Confident , you will provide personalized beauty guidance within an iconic luxury setting, leveraging in-depth knowledge of CHANEL&rsquo;s fragrances, makeup, and skincare. Collaborate closely with a dedicated team in a boutique that celebrates individuality and beauty, while building lasting client relationships that contribute to the brand's esteemed legacy.</div><div>
In this role you will report to a Boutique Manager and will closely collaborate with Make-up artists and Learning teams.</div><div></div><div>
What impact you create at Chanel</div><div>
This role goes beyond the transactional aspects of retail, it involves creating an immersive, story-driven experience that brings the legacy of CHANEL to life. The Beauty Confident is not just a salesperson but an ambassador of CHANEL's values and aesthetic, tasked with translating the intangible allure of the brand into a tangible reality for clients. In this role you will be able to:</div><div>
Elevate Client Experiences: By offering tailored advice and immersive brand storytelling, you can turn a simple purchase into a memorable event, reinforcing client loyalty and enhancing the prestige of the CHANEL brand.</div><div>
Drive Brand Engagement: Your interactions are pivotal in deepening the emotional connection between clients and CHANEL, which is crucial for customer retention and word-of-mouth advocacy.</div><div>
Influence Sales and Growth: Through personalized service and expertise, you will not only drive immediate sales but will also contribute to the long-term growth and market positioning of CHANEL by creating a loyal client base.</div><div>
Champion the Omnichannel Approach: By integrating digital strategies with in-store experiences you will ensure the Company remains at the forefront of retail innovation, providing a cohesive and modern experience for clients.</div><div>
Maintain Brand Integrity: The meticulous upkeep of the boutique and adherence to CHANEL&rsquo;s standards reinforces the brand's image of luxury and exclusivity, which is essential for maintaining its high market standing.</div><div></div><div>
EXPERIENCE AND QUALIFICATION</div><ul><li> Eagerness and willingness to take care of the client; retail experience is a plus.</li><li> Have a University Degree Diploma and experience of a minimum of 3 years in a sales position in a retail environment, luxury experience would be an advantage.</li><li> Selling skills and performance-driven</li><li> Knowledge of operations</li><li> Technology savvy and digital trend awareness</li><li> English is mandatory</li><li> 2-3 years of proven experience in professional makeup</li></ul><div><br>
SOFT SKILLS</div><ul><li> Interpersonal skills, ability to establish an emotional connection and build a relationship</li><li> Empathy and listening skills</li><li> Generosity and &quot;art of caring&quot;</li><li> Curiosity, openness, and eagerness to learn</li><li> Problem-solving and ability to deal with complexity and change</li><li> Self-awareness, self-confidence</li><li> Enthusiasm, energy, and motivation</li><li> Storytelling and ability to engage and inspire</li><li> Team spirit, ethics, and integrity</li><li> Positive body language</li></ul><div></div><div>
You are energised by&hellip;</div><ul><li><div>
A love for high-end beauty products and an appreciation for the craftsmanship and story behind the CHANEL brand. A knack for visual aesthetics and the ability to maintain the boutique's luxurious ambiance.</div></li><li><div>
The desire to build genuine, long-term relationships with clients by offering them a tailored and luxurious shopping experience. An interest in leveraging digital platforms to enhance the client experience both in-store and online.</div></li><li><div>
A thirst for knowledge about CHANEL's products, history, and the evolving landscape of beauty and retail. Enjoyment in sharing knowledge and best practices with colleagues and contributing to a collective goal.</div></li><li><div>
The drive to reach and exceed sales goals, while also contributing to the boutique&rsquo;s operational success.</div></li></ul><div></div><div>
What you will bring</div><div>
Continuously advancing your knowledge of Fragrance &amp; Beauty Products is key to mastering CHANEL's extensive product range, enabling you to provide customized recommendations and demonstrations that elevate client trust and delight.</div><div>
Your understanding of the nuances of luxury service, including presentation, etiquette, and exclusivity, will help to ensure the brand&rsquo;s high standards are consistently upheld.</div><div>
Your exceptional communication and the ability to articulate the brand&rsquo;s history, aesthetic, and product details with poise and elegance. This goes hand in hand with a sense of contact&mdash;a warm, inviting demeanour that makes clients feel valued and understood.</div><div>
Understanding and connecting with clients' desires and aspirations is key to delivering personalized service that resonates on an emotional level.</div><div>
The luxury retail environment is dynamic, requiring from you the ability to gracefully navigate changes in client needs, market trends, and business strategies.</div><div>
You thrive in a team setting, contributing to a positive, unified boutique atmosphere and working seamlessly with colleagues to elevate the client experience.</div><div></div><div>
What Chanel can offer you</div><ul><li><div>
You will master luxury service and communication, ensuring every client encounter reflects CHANEL's excellence and leaves a lasting desire to return.</div></li><li><div>
You will sharpen client relationship strategies, personalizing experiences to foster loyalty and satisfaction.</div></li><li><div>
Your skills in delivering bespoke beauty consultations and product recommendations will be honed to align with individual client styles.</div></li><li><div>
Additionally, you will learn to manage and organize stock with precision, maintaining impeccable boutique standards, and handling deliveries with accuracy and care.</div></li></ul><div></div><div><i>
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.</i></div></div>

Beauty Confident - Make Up Artist

Join CHANEL and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CHANEL

ABOUT_COMPANY

Senior Sales Assistant - Watches & Fine Jewellery

Senior Sales Assistant - Watches & Fine Jewellery

Hostess

Executive Assistant

Client Coordinator

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Beauty Confident - Make Up Artist