Qureos Mentor

CHANEL

<div><div>FASHION COORDINATOR&ndash; INTERN</div><div></div><div>
Location: Dubai, United Arab Emirates</div><div>
Contract Type: Internship (6 months)</div><div></div><div>
ABOUT THE ROLE</div><div>
At CHANEL, our commitment to excellence and people development is at the core of our Maison. As a Fashion Coordinator Intern, you will support the Learning Manager in designing, coordinating and executing training and engagement initiatives for CHANEL across the Middle East. This internship offers a unique opportunity to gain hands-on experience in luxury retail training, team engagement and event coordination, while contributing to the growth of one of the world&rsquo;s most iconic brands.</div><div>
WHAT IMPACT YOU CAN CREATE AT CHANEL</div><ul><li>
Assist in preparing training materials, including presentations, toolkits and e-learning content, ensuring they reflect CHANEL&rsquo;s standards of excellence.</li><li>
Support logistics for in-class and virtual training sessions, ensuring smooth execution and participant satisfaction.</li><li>
Track attendance, participation and completion of training modules to support people development.</li><li>
Gather feedback from training sessions and compile post-training reports to drive continuous improvement.</li><li>
Help plan and organize team engagement events, such as workshops, team gatherings and Coco Club activities.</li><li>
Design interactive and creative engagement activities to foster motivation and collaboration among boutique teams.</li><li>
Maintain communication materials (emails, newsletters, invitations) for learning and engagement initiatives.</li><li>
Update learning trackers for both internal and partner boutiques, ensuring clear visibility of progress.</li><li>
Compile reports on Pulse Index and sales team development KPIs.</li><li>
Monitor progress on individual learning paths to support tailored development for each team member.</li><li>
Coordinate schedules, invitations and follow-ups for training programs and engagement activities.</li><li>
Provide logistical support for regional travel, boutique visits, and events.</li><li>
Maintain an organized filing system for training documents and engagement plans.</li></ul><div></div><div>
ENERGIZERS</div><ul><li>
Creating and delivering impactful learning experiences that nurture talent and inspire excellence.</li><li>
Collaborating with passionate colleagues to design engaging and creative team activities.</li><li>
Contributing to a culture that places people and development at the heart of luxury.</li><li>
Using organization and creativity to elevate the standard of training and engagement initiatives.</li><li>
Developing your skills in luxury retail training, event coordination and communication within a globally renowned Maison.</li></ul><div></div><div>
WHAT YOU CAN BRING</div><ul><li>
Strong organizational and multitasking abilities, with a proactive approach to supporting multiple projects.</li><li>
Excellent communication skills, with the ability to engage and inspire teams.</li><li>
Proficiency in Microsoft Office Suite.</li><li>
A creative mindset with keen attention to detail and aesthetics, reflecting the spirit of CHANEL.</li><li>
Adaptability and enthusiasm for learning in a fast-paced, multicultural environment.</li><li>
A genuine passion for people development and the luxury retail industry.</li></ul><div></div><div>
REQUIREMENTS</div><ul><li>
Degree or recent graduate in Business, Human Resources, Marketing, Luxury Management, or a related field</li><li>
Previous experience or coursework in training, people development or event coordination is an advantage.</li><li>
Strong written and verbal communication skills in English; proficiency in Arabic and/or French is an advantage.</li><li>
Based in Dubai or willing to relocate.</li></ul><div><br>
WHAT YOU WILL GAIN</div><div>
As a Fashion Coordinator Intern at CHANEL, you will join a collaborative and forward-thinking team dedicated to nurturing talent and shaping the future of luxury retail in the region. You will gain hands-on experience in training, team engagement, and event coordination, developing both your technical and interpersonal skills while contributing to the growth of CHANEL.</div><div></div><div>
This position is more than just a job &ndash; it&rsquo;s an opportunity to be part of the CHANEL journey supporting our commitment to people, excellence and innovation. If you are ready to take the next step in your career with one of the world&rsquo;s most iconic brands, we look forward to hearing from you!</div></div>

Fashion Coordinator Intern

<div>
 <em>
  CHANEL continuously evolves in its search for perfection. In a demanding and constantly evolving context, the Sales Manager manages a team of versatile Fashion advisers with a strong stylistic sensitivity.
  <br/>
  <br/>
 </em>
 <em>
  Highly present on the floor, he/she follows his team in the different universes of the boutique to support them on a daily basis in their role as a true ambassador of Style and Brand Image and thus contributes to making CHANEL the ultimate reference in luxury.
  <br/>
  <br/>
 </em>
 <em>
  Combining strong leadership, a strong team spirit, a passion for Fashion and a strong results orientation and business acumen, the Sales Manager develops the individuals potential, excellence of the customer experience of his/her team and paves the way for success of his/her business activity.
  <br/>
  <br/>
 </em>
 <em>
  Enthusiastic, pro-active and attentive, he/she works closely with the Client Experience Manager team and the Boutique management and thus promotes collaboration and the successful achievement of results.
  <br/>
  <br/>
 </em>
 Reporting to the Deputy Boutique Manager, you will contribute to the success of the boutique through ensuring excellent client experience, demonstrating proper planning, follow up and efficient leadership. The Sales Manager develops the potential of each individual team member and paves the way for success of his/her business activity. As a true ambassador of Style and Brand Image, the Sales Manager contributes to making CHANEL the ultimate reference in luxury.
 <br/>
 <br/>
 <strong>
  Your main responsibilities are:
  <br/>
  <br/>
 </strong>
 Managing a team of Fashion Advisors
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Ensure the teams proper understanding and deployment of the House's strategy.
  </li>
  <li>
   Coach the team to bring it to a high level of style expertise and client experience.
  </li>
  <li>
   Federate and motivate the team towards the achievement of commercial objectives via regular one-to-one follow-up meetings.
  </li>
  <li>
   Maximize the potential of the individual, define the priority actions of individual skills development, and monitor them while ensuring regular communication to the Deputy Manager on this topic.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Driving the business and managing an activity
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   In collaboration with Deputy Manager contribute to the development and implementation of the boutique overall business strategy.
  </li>
  <li>
   Oversee the compliance with Boutique procedures and the Boutique Charter.
  </li>
  <li>
   Pro-actively propose suggestions for a better client experience and boutique operational efficiency.
  </li>
  <li>
   Manage and monitor sales of an activity to ensure strong progress towards the goal.
  </li>
  <li>
   Assist in buying of the collections for the boutique while respecting the budget, the guidelines and the one boutique one story.
  </li>
  <li>
   Perform quantitative analyses to make recommendations related to business and product strategy.
  </li>
  <li>
   Set up action plans aimed at developing business and performance of his activity.
  </li>
  <li>
   Make regular reports to the Boutique Management.
  </li>
  <li>
   Ensure the visibility of the product line in collaboration with Visual Merchandising.
  </li>
  <li>
   Optimize inventory management and follow sell-through and inventory objectives for his category.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Being an ambassador of the brand
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   With clients ensure consistent delivery of client experience in line with the brand guidelines and participation in client events.
  </li>
  <li>
   Always embody the environmental and societal values of the House and acts as an ambassador of the house.
  </li>
  <li>
   Use Chanel Brand Image as a filter in decision making.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You are energised by:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You are results driven with excellent communication skills and strong leadership capabilities.
  </li>
  <li>
   Your solution-oriented and detail-oriented mindset in addition to your empathetic approach in complex and ever-changing environment.
  </li>
  <li>
   You are driven by developing people and supporting teams to grow and succeed together.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You will bring:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Natural leadership and strong managerial skills Curiousity and innovative thinking.
  </li>
  <li>
   Comfortable in the field of coaching and formalizing individual action plans for development of his team
  </li>
  <li>
   Exemplarity, accuracy and detail-oriented mindset.
  </li>
  <li>
   Knowledge of fashion, style and current trends.
  </li>
  <li>
   Intercultural openness.
  </li>
  <li>
   Flexibility towards the airport shifts and strong sense of teamwork.
  </li>
  <li>
   Excellent spoken and written English skills are a must.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position based in Dubai Mall
 </strong>
</div>


Sales Manager - Dubai Mall Fashion

<div><div>COMMERCIAL INTERN</div><div></div><div>
Location: Dubai, United Arab Emirates</div><div>
Contract Type: Internship (6 months)</div><div></div><div>
ABOUT THE ROLE</div><div>
At CHANEL, our commitment to excellence and business performance is at the heart of our Maison. As a Commercial Intern, you will support the Commercial Manager and collaborate with Area Sales Managers and Supply Chain Executives to coordinate and execute commercial activities across the Middle East. This 6-month internship offers a unique opportunity to gain hands-on experience in luxury retail analytics, commercial coordination and cross-functional teamwork, while contributing to the continued success of one of the world&rsquo;s most iconic brands.</div><div></div><div>
WHAT IMPACT YOU CAN CREATE AT CHANEL</div><ul><li>
Assist in consolidating and uploading sales data from local markets into business intelligence platforms, ensuring accuracy and timeliness.</li><li>
Cross-validate sales information by comparing system data with local source files.</li><li>
Prepare and share monthly performance reports (MTD, YTD, vs. budget) with clear, actionable insights.</li><li>
Assess and track submitted purchase orders and distributor stock holding, analyzing coverage periods and suggesting improvements where needed.</li><li>
Support Area Sales Managers with order validation and provide critical feedback prior to final placement.</li><li>
Monitor and report monthly EOL (End of Life) volumes at distributor level.</li><li>
Follow up on expense trackers with local markets, ensuring accuracy and proper documentation.</li><li>
Cross-check expense entries and flag any discrepancies or overspending.</li><li>
Update and improve commercial templates for new periods, and assist local market teams with troubleshooting and consolidation.</li><li>
Suggest new template formats to streamline reporting and consolidation processes.</li><li>
Collect and validate documentation for UAE shipment clearance, coordinating with Supply Chain Executives for timely delivery.</li><li>
Maintain organized files and reports to support seamless commercial operations.</li></ul><div></div><div>
ENERGIZERS</div><ul><li>
Transforming commercial data into meaningful insights that drive business performance.</li><li>
Collaborating with passionate colleagues to ensure operational excellence and commercial impact.</li><li>
Contributing to a culture where precision, innovation and teamwork are valued.</li><li>
Developing your analytical, organizational and communication skills in a dynamic, luxury retail environment.</li></ul><div></div><div>
WHAT YOU CAN BRING</div><ul><li>
Advanced proficiency in Microsoft Excel and PowerPoint, with a strong analytical mindset.</li><li>
Exceptional attention to detail and proactive follow-up skills.</li><li>
Ability to manage multiple priorities efficiently and work collaboratively across teams.</li><li>
Clear and confident communicator, with strong verbal and written English skills.</li><li>
Adaptability and enthusiasm for learning in a fast-paced, multicultural environment.</li><li>
Motivation to turn data into actionable insights and support business growth.</li></ul><div></div><div>
REQUIREMENTS</div><ul><li>
Degree or recent graduate in Business, Economics, Finance, Marketing, or a related field.</li><li>
Previous experience or coursework in commercial analysis, data management, or retail is an advantage.</li><li>
Strong written and verbal communication skills in English; proficiency in Arabic and/or French is an advantage.</li><li>
Based in Dubai or willing to relocate.</li></ul><div></div><div>
WHAT YOU WILL GAIN</div><div>
As a Commercial Intern at CHANEL, you will join a collaborative and forward-thinking team dedicated to driving commercial excellence and shaping the future of luxury retail in the region. You will develop technical and interpersonal skills, gain hands-on experience in commercial operations, and play an active role in supporting CHANEL&rsquo;s growth.</div><div>
This position is more than just a job &ndash; it&rsquo;s an opportunity to be part of the CHANEL journey, supporting our commitment to people, excellence, and innovation. If you are ready to take the next step in your career with one of the world&rsquo;s most iconic brands, we look forward to hearing from you!</div></div>

Commercial Intern

<div>
 COMMERCIAL INTERN
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Dubai, United Arab Emirates
 <br/>
 <br/>
 <strong>
  Contract Type:
 </strong>
 Internship (6 months)
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 At CHANEL, our commitment to excellence and business performance is at the heart of our Maison. As a Commercial Intern, you will support the Commercial Manager and collaborate with Area Sales Managers and Supply Chain Executives to coordinate and execute commercial activities across the Middle East. This 6-month internship offers a unique opportunity to gain hands-on experience in luxury retail analytics, commercial coordination and cross-functional teamwork, while contributing to the continued success of one of the world&rsquo;s most iconic brands.
 <br/>
 <br/>
 <strong>
  What Impact You Can Create At Chanel
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist in consolidating and uploading sales data from local markets into business intelligence platforms, ensuring accuracy and timeliness.
  </li>
  <li>
   Cross-validate sales information by comparing system data with local source files.
  </li>
  <li>
   Prepare and share monthly performance reports (MTD, YTD, vs. budget) with clear, actionable insights.
  </li>
  <li>
   Assess and track submitted purchase orders and distributor stock holding, analyzing coverage periods and suggesting improvements where needed.
  </li>
  <li>
   Support Area Sales Managers with order validation and provide critical feedback prior to final placement.
  </li>
  <li>
   Monitor and report monthly EOL (End of Life) volumes at distributor level.
  </li>
  <li>
   Follow up on expense trackers with local markets, ensuring accuracy and proper documentation.
  </li>
  <li>
   Cross-check expense entries and flag any discrepancies or overspending.
  </li>
  <li>
   Update and improve commercial templates for new periods, and assist local market teams with troubleshooting and consolidation.
  </li>
  <li>
   Suggest new template formats to streamline reporting and consolidation processes.
  </li>
  <li>
   Collect and validate documentation for UAE shipment clearance, coordinating with Supply Chain Executives for timely delivery.
  </li>
  <li>
   Maintain organized files and reports to support seamless commercial operations.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 ENERGIZERS
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Transforming commercial data into meaningful insights that drive business performance.
  </li>
  <li>
   Collaborating with passionate colleagues to ensure operational excellence and commercial impact.
  </li>
  <li>
   Contributing to a culture where precision, innovation and teamwork are valued.
  </li>
  <li>
   Developing your analytical, organizational and communication skills in a dynamic, luxury retail environment.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Can Bring
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced proficiency in Microsoft Excel and PowerPoint, with a strong analytical mindset.
  </li>
  <li>
   Exceptional attention to detail and proactive follow-up skills.
  </li>
  <li>
   Ability to manage multiple priorities efficiently and work collaboratively across teams.
  </li>
  <li>
   Clear and confident communicator, with strong verbal and written English skills.
  </li>
  <li>
   Adaptability and enthusiasm for learning in a fast-paced, multicultural environment.
  </li>
  <li>
   Motivation to turn data into actionable insights and support business growth.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Degree or recent graduate in Business, Economics, Finance, Marketing, or a related field.
  </li>
  <li>
   Previous experience or coursework in commercial analysis, data management, or retail is an advantage.
  </li>
  <li>
   Strong written and verbal communication skills in English; proficiency in Arabic and/or French is an advantage.
  </li>
  <li>
   Based in Dubai or willing to relocate.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Gain
  <br/>
  <br/>
 </strong>
 As a Commercial Intern at CHANEL, you will join a collaborative and forward-thinking team dedicated to driving commercial excellence and shaping the future of luxury retail in the region. You will develop technical and interpersonal skills, gain hands-on experience in commercial operations, and play an active role in supporting CHANEL&rsquo;s growth.
 <br/>
 <br/>
 This position is more than just a job &ndash; it&rsquo;s an opportunity to be part of the CHANEL journey, supporting our commitment to people, excellence, and innovation. If you are ready to take the next step in your career with one of the world&rsquo;s most iconic brands, we look forward to hearing from you!
</div>


<div>
 <strong>
  Your role @ CHANEL
  <br/>
  <br/>
 </strong>
 At CHANEL, we aim to provide an unsurpassed luxury experience to clients worldwide. Critical to this ambition, Client Care is an important interface that extends the client relationship beyond the boutiques and provides seamless and accessible client care with personalized human touch for a unique and differentiated CHANEL experience.
 <br/>
 <br/>
 With advancing technological innovations, increasing expectations of clients, and a demand for a seamless omni-channel experience, there is growing importance and reliance on our Client Care teams as a crucial service touchpoint. The Client Care team will complement the boutiques by providing the first level of luxury support to clients, delivering a memorable CHANEL brand experience with exceptional client care built on quality, trust and empathy.
 <br/>
 <br/>
 The Client Service Advisor (CSA) will act as the first line of contact in addressing clients&rsquo; queries and needs, playing a crucial role in delivering the unique CHANEL experience. Key to your success in this role will be your ability to provide a wide range of services and product advisory, while delivering unsurpassed client service at all times, across all channels. You will need to thoroughly understand CHANEL&rsquo;s products and heritage, flexibly address clients&rsquo; needs by telling engaging story and collaborating with various internal stakeholders (i.e., boutique staff and functional teams).
 <br/>
 <br/>
 <strong>
  The impact you can create at CHANEL
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The main responsibility is to act as the first line of contact in addressing clients' inquiries and needs, dedicating the majority of workdays to handling cases independently; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
  </li>
  <li>
   Engage clients and build long-term relationships by going the extra mile, keeping in mind clients&rsquo; satisfaction as a core service value.
  </li>
  <li>
   Demonstrate sound understanding and knowledge of CHANEL&rsquo;s products and services to be able to address majority of daily inquiries.
  </li>
  <li>
   Assess whether a client issue can be resolved immediately in accordance with company policies; in the event that a complex case necessitates case consultation, prepare a handling proposal for facilitating a case discussion with a Senior Client Service Advisor.
  </li>
  <li>
   Build strong relationships with boutiques and strengthen collaborative partnership to ensure smooth operations as well as seamless and consistent client experience.
  </li>
  <li>
   Simplify the servicing experience by supporting clients through guided navigation, troubleshooting, personalized assistance and take part in providing advanced services ride on enhanced service catalog.
  </li>
  <li>
   Ensure clear and complete handover or escalation of cases from Client Care to the respective functional teams; deliver concise and accurate data and insights gathered from clients.
  </li>
  <li>
   Assist internal teams with their strategies by acting as an official communication channel for outbound engagements with clients (e.g., events &amp; campaign).
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You are energized by&hellip;
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Creating exceptional client experience moments to ensure an unsurpassed luxury experience for existing and prospective clients.
  </li>
  <li>
   Solving challenges and addressing queries by collaborating and leveraging extensive product and system knowledge that exists across divisions and markets.
  </li>
  <li>
   Exploring and learning how to navigate various systems and channels, accurately capture both qualitative and quantitative client insights to drive a truly seamless experience for your clients.
  </li>
  <li>
   Adopting new technologies and highlighting their benefits to encourage clients to utilize them, resolve problems, and address their needs.
  </li>
  <li>
   An environment that advocates listening, co-creation, inclusiveness, client-centricity and agility in developing holistic solutions.
  </li>
  <li>
   A workplace that provides you with opportunities to develop and supports you to be at your best.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Can Bring To The Team&hellip;
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrated client care experience and the ability to proactively address clients&rsquo; needs and resolve issues independently.
  </li>
  <li>
   Excellent interpersonal and communication skills; ability to engage clients and build strong relationships internally and externally.
  </li>
  <li>
   A positive attitude, empathy and resilience when addressing clients&rsquo; queries and needs.
  </li>
  <li>
   Demonstrated adaptability to a variety of circumstances, creative problem solving and quick thinking to address queries and issues.
  </li>
  <li>
   Possesses a &lsquo;growth mindset&rsquo; and is self-motivated; demonstrates relentless curiosity to learn, willingness to reflect and embrace continuous self-improvement and development.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you will learn / What CHANEL can offer you&hellip;
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Opportunity to be part of a growing team that is focused on setting up and strengthening the client care experience in CHANEL.
  </li>
  <li>
   Career and developmental opportunities in line with your aspirations; opportunity to grow with the House and to learn about CHANEL&rsquo;s dynamic business.
  </li>
  <li>
   Exposure to a comprehensive and thoughtful client care operations environment and to the platforms, technology and systems used to drive this function.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
 </em>
</div>


Client Service Advisor

Join CHANEL and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CHANEL

About Company

Fashion Coordinator Intern

Sales Manager - Dubai Mall Fashion

Commercial Intern

Commercial Intern

Client Service Advisor