Qureos Mentor

CHANEL

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 THE IMPACT YOU CAN CREATE AT CHANEL:
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 Reporting to the Client Engagement and Data manager, your goal will be to empower CHANEL Middle East teams to deliver seamless, data‑driven clienteling across every touchpoint (digital and physical) to drive business opportunities.
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 YOUR MISSIONS &amp; RESPONSABILITIES:
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  DATA:
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   Data transformation: turn client data into actions to feed business with key client reports on a regular basis
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   Local Data Stewardship: share a clear view and mapping of different data platforms and tools developed by Europe Digital team
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   Data governance &amp; quality data standards: identify client data discrepancies to enrich our client knowledge. Ensure data privacy and security for the market
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   Local adoption of digital platforms: upskill teams to leverage client data tools in their day-to-day, onboard newcomers.
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  CLIENT ENGAGEMENT:
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   Support the implementation of Clienteling objectives defined by each business and measure them monthly. Provide analytics on the Clienteling KPIs achievement and support Business with insights to reach those objectives
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   Follow &amp; execute the CRM plan based on business strategy: client communication plan (email, messaging, prints), and ROI on the CRM actions (client targeting, collection launch, event attendance)
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   Work closely with the team to ensure a seamless journey throughout the channels
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  DIGITAL TOOLS
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   Support the deployment and usage of clienteling digital tools in store along with retail e-services solutions when needed.
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   Monitor KPIs &amp; propose booster plan to maximize tools adoption
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   Regularly visit the boutiques and connect with the teams to stay close from their needs in terms of tools and reports
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   Gather needs from markets and share with Europe for further development upon business request (specific event, new feature&hellip;)
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   Support ad-hoc initiatives from business teams linked to connected experiences or digital tools
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 YOU ARE ENERGIZED BY:
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   Analyzing data from different sources &amp; tools daily
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   Storytelling with data: elaborating powerful and meaningful presentations to deliver sharp insights to businesses
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   Innovation and Entrepreneurial mindset
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   Understanding broad ecosystems and ability to translate it to non-experts, adapting your speech to each of them
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 </ul>
</div>


Client engagement & digital executive

<div>
 As Visual Merchandising Manager &ndash; Dubai Mall, reporting to the Retail Visual Merchandising Manager, you are responsible for coordinating all the visual merchandising activities at the Dubai Mall fashion boutique, leading a team of Visual Merchandisers based in the store. As needed, you also would need to support collection launches in other boutiques. You&rsquo;ll drive the implementation of impactful visual strategies that enhance the client experience and reflect the vitality of the brand. With strong expertise in collection presentation, image standards, and operational excellence, you ensure seamless execution across launches and daily activities. Your deep understanding of CHANEL&rsquo;s codes, fashion history, and product craftsmanship allows you to inspire both clients and teams, while contributing to the smooth running of the boutique through cross-functional collaboration and adherence to brand procedures.
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  Your main responsibilities are:
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   Plan and Execute Collection Launches: develop and present visual merchandising plans for collection launches, boutique animations, and celebrations based on product deliveries and buys. Ensure all necessary VM tools are delivered on time.
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   Lead and Manage a Team of in-store VM: inspiring and organize a team of Visual Merchandiser in store.
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   Lead Collection Redress and Display Zoning: prepare and implement zoning for each product category in advance of collection redress. Share detailed plans with the boutique VM team and coordinate closely with stock teams to ensure efficient execution.
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   Adapt Global Guidelines to the Boutique: independently interpret and integrate global VM guidelines into the boutique context, ensuring alignment with the brand image and collection storytelling.
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   Collaborate with Sales Managers Teams: liaise with Sales Managers ahead of rotations to incorporate business priorities and ensure displays support commercial objectives. Propose Strategic VM: to propose VM updates or rotations that respond to boutique performance and product priorities, while aligning with the brand image.
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   Monitor and Analyze VM Impact: assess the effectiveness of visual merchandising initiatives after implementation by gathering feedback and commercial insights. Share key findings and recommendations with your manager.
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   Educate and Inspire Boutique Teams: explain the creative direction of window and interior displays and raise awareness of VM&rsquo;s role within the boutique during morning briefings.
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   Ensure Clear Communication to the Boutique Management: clearly explain any VM changes to Sales Managers and the Boutique Director, outlining the reasoning, concept, or business/image goals behind them.
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  You will bring:
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   Minimum 5 years of experience in Visual Merchandising, within a luxury fashion brand.
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   Strong understanding of VM principles, collection storytelling, and zoning techniques.
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   Solid commercial awareness and ability to align VM with business objectives.
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   Excellent communication and interpersonal skills; able to clearly convey VM concepts to boutique teams and leadership.
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   Ability to lead and influence without direct authority.
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   Strong organizational and time management skills; able to manage multiple priorities and deadlines.
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   Creative, detail-oriented, and passionate about delivering an elevated client experience through visual storytelling.
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   Knowledge of fashion, style and current visual merchandising trends.
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   Flexibility in terms of schedule (late shifts, overnights and weekends required).
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   Excellent spoken and written English.
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  You are energised by:
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   Working with others in a collaborative environment
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   Change and a fast paced dynamic
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   Working with a results focused mindset
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 </ul>
</div>


Visual Merchandising Manager - Dubai Mall

<div><div><div><div><div><div><div>CRM Data Analyst Intern<br>
Location: Dubai, United Arab Emirates<br>
Contract Type: Internship (6 months)</div></div><div></div><div><div><br>
ABOUT THE ROLE<br>
At CHANEL, we are dedicated to delivering exceptional client experiences and innovative solutions. We are seeking a passionate CRM Data Analyst Intern to join our CRM team for a 6-month internship. You will play a key role in supporting clientele initiatives, enhancing client data management, and providing actionable insights to drive client engagement strategies across our network.</div></div><div></div><div><div><br>
WHAT IMPACT YOU CAN CREATE AT CHANEL</div></div><div><ul><li><div>
Support the Client Engagement &amp; Digital Executive and business counterparts in implementing clientele actions and initiatives.</div></li></ul></div><div><ul><li><div>
Contribute to the operational execution of clientele activations including email campaigns, digital and print communications, and brochures.</div></li></ul></div><div><ul><li><div>
Assist in driving the adoption of retail clientele tools, coordinating with HQ (Paris) for system enhancements and bug fixes.</div></li></ul></div><div><ul><li><div>
Participate in the deployment of new features on clientele tools and support ongoing improvements.</div></li></ul></div><div><ul><li><div>
Provide monthly KPIs on clientele activities, client listings, and ROI calculations to measure and optimize performance.</div></li></ul></div><div><ul><li><div>
Support ad-hoc queries related to events and marketing activities.</div></li></ul></div><div></div><div><div><br>
DATA MANAGEMENT &amp; CLIENT INSIGHTS</div></div><div><ul><li><div>
Contribute to the growth and enrichment of the client database, ensuring data accuracy and quality at all times.</div></li></ul></div><div><ul><li><div>
Identify and report duplicate profiles and establish dashboards to monitor data capture and corrections.</div></li></ul></div><div><ul><li><div>
Reconcile and link data from various databases to generate valuable insights on clients across the network.</div></li></ul></div><div><ul><li><div>
Analyze client database and profiles, presenting data in a visually engaging manner to facilitate understanding and decision-making.</div></li></ul></div><div></div><div><div><br>
ENERGIZERS</div></div><div><ul><li><div>
Being part of a dynamic, fast-paced team passionate about delivering luxury client experiences.</div></li></ul></div></div><div><div><ul><li><div>
Collaborating across departments and with international teams to implement innovative solutions.</div></li></ul></div><div><ul><li><div>
Turning data into visually engaging insights that drive impactful marketing actions.</div></li></ul></div><div><ul><li><div>
Playing an active role in optimizing CRM tools and processes to enhance client engagement.</div></li></ul></div><div><ul><li><div>
Developing your analytical, technical, and communication skills in a supportive environment.</div></li></ul></div><div></div><div><div><br>
WHAT YOU CAN BRING</div></div><div><ul><li><div>
A proactive and curious mindset, eager to learn and contribute to team success.</div></li></ul></div><div><ul><li><div>
Strong analytical skills, with the ability to interpret data and generate actionable insights.</div></li></ul></div><div><ul><li><div>
Creativity in presenting data and communicating complex information with clarity.</div></li></ul></div><div><ul><li><div>
An organized approach, able to manage multiple priorities and meet deadlines.</div></li></ul></div><div><ul><li><div>
Collaborative spirit, enjoying teamwork and engaging with partners across the business.</div></li></ul></div><div><ul><li><div>
Adaptability to thrive in a fast-paced and evolving luxury retail environment.</div></li></ul></div><div><ul><li><div>
A genuine passion for client experience and luxury retail.</div></li></ul></div><div></div><div><div><br>
REQUIREMENTS</div></div><div><ul><li><div>
Bachelor&rsquo;s or Master&rsquo;s degree in Business or related field.</div></li></ul></div><div><ul><li><div>
Experience in data analysis, with a strong analytical background (experience in banking, audit, or consulting is preferred).</div></li></ul></div><div><ul><li><div>
Advanced technical skills in Excel (pivot tables, INDEX, MATCH, VLOOKUP) and familiarity with Power BI.</div></li></ul></div><div><ul><li><div>
Previous experience with Adobe Campaign is an advantage.</div></li></ul></div><div><ul><li><div>
Solid understanding of client needs and behaviors.</div></li></ul></div></div><div><div><ul><li><div>
Excellent communication skills, both verbal and written.</div></li></ul></div><div><ul><li><div>
Strong organizational and interpersonal skills.</div></li></ul></div><div><ul><li><div>
Strong written and verbal communication skills in English; proficiency in Arabic and/or French is an advantage.</div></li></ul></div><div><ul><li><div>
Preferably based in the UAE.</div></li></ul></div><div></div><div><div><br>
WHAT YOU WILL GAIN<br>
At CHANEL, you will join a collaborative and forward-thinking team, contributing to impactful marketing actions and the continuous enhancement of our client engagement strategies. You will further develop your analytical, technical, and interpersonal skills while gaining exposure to the luxury retail environment.</div></div><div></div><div><div><br>
This internship is more than just a learning experience&mdash;it&rsquo;s a journey into the heart of CHANEL&rsquo;s commitment to people, excellence, and innovation. If you&rsquo;re ready to take your first steps in Client Relationship Management, we&rsquo;d love to hear from you!</div></div></div></div></div></div></div><div></div>

CRM Intern

<div><div>Part-time basis with 6-months fixed contract.</div><div></div><div>
Position based in Watches &amp; Fine Jewelry Boutique in Galleria Mall, Abu Dhabi.</div><div></div><div>
CONTEXT &amp; ENVIRONMENT</div><div></div><div>
As the Watches &amp; Fine Jewelry Operations Coordinator, you will be responsible for the boutique stock management and logistics - inventory control, shipment coordination, reporting, and quality control - while also handling administrative tasks - permits, scheduling and supplier coordination - ensuring efficient operations in line with CHANEL's standards and procedures.</div><div></div><div>
KEY PARTNERS:</div><div></div><div>
Reporting to the Watches &amp; Fine Jewelry Sales Manager, the Operations Coordinator has several key partners:</div><div></div><div>
Internally: Sales Assistants, Fashion Operations Manager, WFJ Business Development, Administration and Operation.</div><div></div><div>
Externally: WFJ Boutiques in UAE, suppliers and vendors.</div><div></div><div>
IN THIS METIER, WE ARE ENERGISED BY:</div><div></div><div>
Stock Management:</div><ul><li>
Manage the stock flow within the boutique (deliveries, transfers, special orders, stock rebalancing, reserved products).</li><li>
Coordinate WFJ logistics with Brinks, including high-value shipments and validation.</li><li>
Plan rolling inventories in compliance with the House&rsquo;s strategy and events.</li><li>
Analyze inventory results and follow up on subsequent processes.</li><li>
Share stock inventory report to finance on monthly basis.</li><li>
Conduct stock quality control and report and coordinate pieces in aftersales care.</li><li>
Manage PLV and aftersales care tools stock inventory (boxes, bags, ribbons, aftersales tools).</li></ul><div></div><div>
Administration:</div><ul><li>
Coordinate ordering of boutique supplies and reception of invoices in Coupa.</li><li>
Processing and application of police and mall permits.</li><li>
Prepare and maintain the monthly schedule in My Schedule App, including planning and managing team leaves.</li><li>
Coordinate new joiner arrivals and support induction preparation.</li><li>
Act as the main point of contact for maintenance and facility-related matters, liaising with the Store Planning team.</li></ul><div></div><div>
Boutique Operations:</div><ul><li>
Managing the safe and back of house organization in line with CHANEL's standards.</li><li>
Ensure that all procedures are respected and followed.</li><li>
Propose and implement proactively new procedures if needed.</li><li>
Follow best practices and process in the interest of the boutique efficiency.</li></ul><div></div><div>
KEY COMPETENCIES &amp; REQUIREMENTS:</div><ul><li>
You have excellent organizational and planning skills, with strong analytics skills.</li><li>
You are proficient in using computer systems and digital tools.</li><li>
Your ability to react quickly together with your excellent interpersonal skills will be real assets to succeed in this position.</li><li>
Excellent spoken and written English skills is requested.</li></ul></div>

Operations Coordinator - Abu Dhabi

<div><div><div><div>CATEGORY MANAGEMENT INTERN &ndash; FRAGRANCE AND BEAUTY (FB)</div></div><div><div>
Location: Dubai, United Arab Emirates</div></div><div><div>
Contract Type: Internship (6 months)</div></div><div></div><div><div>
ABOUT THE ROLE</div></div><div><div>
At CHANEL, we are passionate about curating exceptional product experiences for our clients. As a Category Management Intern for Fragrance &amp; Beauty, you will support the Category Manager in the analysis, coordination and execution of category strategies across the Middle East region. This internship offers a unique opportunity to gain hands-on experience in luxury retail, product analysis and commercial strategy, while contributing to the success of CHANEL&rsquo;s Fragrance &amp; Beauty business.</div></div><div></div><div><div>
WHAT IMPACT YOU CAN CREATE AT CHANEL</div></div><div><ul><li><div>
Assist in analyzing market trends, sales data and competitor activity to support category strategy decisions.</div></li></ul></div><div><ul><li><div>
Contribute to the preparation of business reports and presentations for internal and external stakeholders.</div></li></ul></div><div><ul><li><div>
Support the coordination of product launches and promotional activities in boutiques and with retail partners.</div></li></ul></div><div><ul><li><div>
Help monitor stock levels, assortment and product performance to maximize category growth.</div></li></ul></div><div><ul><li><div>
Conduct regular market visits and gather feedback to identify opportunities and challenges.</div></li></ul></div><div><ul><li><div>
Assist in maintaining accurate product and pricing information across channels.</div></li></ul></div><div><ul><li><div>
Collaborate with the Marketing, Visual Merchandising and Training teams to ensure strong execution of category initiatives.</div></li></ul></div><div><ul><li><div>
Support the Category Manager in daily operations, project coordination and administrative tasks.</div></li></ul></div><div></div><div><div>
ENERGIZERS</div></div><div><ul><li><div>
Working at the intersection of creativity, analytics and luxury client experience.</div></li></ul></div><div><ul><li><div>
Using data to unlock insights and shape product and commercial strategies.</div></li></ul></div><div><ul><li><div>
Contributing to the successful launch of new products and collections.</div></li></ul></div><div><ul><li><div>
Collaborating with cross-functional teams in a vibrant, fast-paced environment.</div></li></ul></div><div><ul><li><div>
Developing your analytical, organizational and commercial skills.</div></li></ul></div></div><div></div><div><div><div><br>
WHAT YOU CAN BRING</div></div><div><ul><li><div>
Analytical mindset with a passion for understanding market trends and consumer behavior.</div></li></ul></div><div><ul><li><div>
Strong organizational and multitasking abilities with attention to detail.</div></li></ul></div><div><ul><li><div>
Effective communication skills and a collaborative spirit.</div></li></ul></div><div><ul><li><div>
Proficiency in Microsoft Office Suite (especially Excel and PowerPoint); knowledge of Power BI or other analytics tools is a plus.</div></li></ul></div><div><ul><li><div>
Adaptability, creativity and a proactive approach to challenges.</div></li></ul></div><div><ul><li><div>
Genuine enthusiasm for luxury beauty and fragrance.</div></li></ul></div><div></div><div><div>
REQUIREMENTS</div></div><div><ul><li><div>
Currently pursuing or recently completed a degree in Business, Marketing, Retail Management, or a related field.</div></li></ul></div><div><ul><li><div>
Previous experience or coursework in category management or retail is an advantage.</div></li></ul></div><div><ul><li><div>
Fluency in English is required; proficiency in Arabic, French or another language is a plus.</div></li></ul></div><div><ul><li><div>
Based in Dubai or willing to relocate.</div></li></ul></div><div><div><br>
<br>
WHAT YOU WILL GAIN</div></div><div><div>
As a Category Management Intern at CHANEL, you will join a dynamic and collaborative team, gaining invaluable experience in category strategy, product management and commercial operations within the luxury fragrance and beauty sector. You will develop your analytical, commercial and interpersonal skills while contributing to the success of one of the world&rsquo;s most iconic brands.</div></div><div></div><div><div>
This internship is more than just a learning experience&mdash;it&rsquo;s a journey into the heart of CHANEL&rsquo;s commitment to people, excellence and innovation. If you&rsquo;re ready to take your first steps in Category Management with one of the most iconic brands in the world, we&rsquo;d love to hear from you!</div></div></div></div>

Boutique Architect Intern

Join CHANEL and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CHANEL

About Company

Client engagement & digital executive

Visual Merchandising Manager - Dubai Mall

CRM Intern

Operations Coordinator - Abu Dhabi

Category Manager Assistant - Intern

Boutique Architect Intern

Boutique Architect Intern