Qureos Mentor

Children's National Hospital

<div>Kids Are Our Everything. 
 
Department
10172 Prenatal Pediatrics Physician 
 
Pay Range
$57,969.60 - $96,616.00 
 
Ideal candidate is a healthcare data analyst or business intelligence analyst with strategy experience who can support PPI&rsquo;s operational performance, financial planning, referral management, and growth strategy
 
 
Day Shift 
 
Who We Are :
Prenatal Pediatric Physician department under the Zickler Family Prenatal Pediatrics Institute, a specialized center dedicated to diagnosing, treating, and supporting families before and after birth Children's National Hospital. The institute&rsquo;s leadership and core team are among the most experienced in the field, with a focus on both prenatal(fetal) and neonatal care.
About the Role :
The Data Analyst develops data solutions to support business goals categorized as follows:
<ul><li><h2 class="jobSectionHeader">Healthcare analytics, preferably in a hospital, academic medical center, children&rsquo;s hospital, maternal-fetal medicine, specialty care, or service-line environment.</h2>
</li><li><h2 class="jobSectionHeader">Clinical, financial, and operational reporting, including volume forecasting, budget support, referral trends, payer mix, downstream revenue, and specialty utilization.</h2>
</li><li><h2 class="jobSectionHeader">Data reconciliation across multiple systems, such as EMR, scheduling, finance, referral, registry, or operational databases.</h2> 
</li></ul><h2 class="jobSectionHeader"> 
What You'll Bring:
Minimum Education
 
Bachelor's degree in mathematics, statistics, economics, finance, computer science or a related field. Relevant experience beyond the minimum required work experience may substitute the educational requirement on a 1-to-1 ratio.&rdquo; (i.e., one year of relevant work experience equals one year of required education). (Required)
 
 
Minimum Work Experience
 
3 years Three years related experience required, five years preferred (Required)
 
 
Required Skills/Knowledge
 
Excellent verbal and written communication and interpersonal skills.
 
Excellent organizational skills and attention to detail.
 
Team player with a positive attitude and a focus on business issues.
 
Familiarity with standard statistical packages (e.g. SAS, R, etc.)
 
Ability to write SQL code using multiple tools such as SQL Server Management Studio or GUI programs that assist with developing queries and reports preferred.
 
 
Functional Accountabilities
 
Prioritize Business Goals
<ul><li>Demonstrates a curiosity and drive for identifying the most efficient and accurate reporting solutions.</li>
</ul><ul><li>Works closely with management to prioritize business needs and stay up to date with the goals of the organization as they evolve.</li>
</ul><ul><li>Establishes KPIs to identify predictive trends that assist with business decisions and validate the effectiveness of solutions over time.</li>
</ul>Gather and Interpret Data (Reporting)
<ul><li>Gathers and extracts data from all pertinent databases using a variety of common commercially available tools including MS Excel, MS SQL and Tableau to assist clients in identifying potential solutions to business needs.</li>
</ul><ul><li>Collaborates with a team of analysts and other associates to collect and process information.</li>
</ul><ul><li>Designs, generates and validates results of analsyses of complex data sets, and facilitates reporting to improve operational outcomes.</li>
</ul><ul><li>Creates visually clear, concise and understandable statistically relevant graphs, charts and measures for presentations to internal and external stakeholders.</li>
</ul><ul><li>Attends meetings where reporting and analytics expertise is needed and represents the department in both internal and external settings.</li>
</ul>Manage and Maintain Databases
<ul><li>Maintains designated existing reporting databases.</li>
</ul><ul><li>May assist Senior Data Analyst in managing and maintaining other databases.</li>
</ul>Data Audit and Compliance
<ul><li>Documents the methodologies used to develop reporting outputs, including demonstrating the flow of data to stakeholders for review purposes.</li>
</ul><ul><li>Develops and maintains quality control standards and data reconciliation techniques for internal and external reporting.</li>
</ul><ul><li>Assists with data validation for applicable databases.</li>
</ul><ul><li>Performs routine data audits to ensure compliance with deliverable reporting requirements.</li>
</ul>Training and Technical Support
<ul><li>Creates and maintains documentation relating to data management including training guides, report specifications, and data dictionaries.</li>
</ul><ul><li>Assists in maintaining the flow of accurate data sets to various tools that allow stakeholder access to information in a self-service manner and trains senior leaders and management on the effective use of such tools.</li>
</ul><ul><li>May control and grant access to database and/or standard reports.</li>
</ul><div>Benefits That Support You:
<ul><li>Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
</li><li>Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
</li><li>Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
</li><li>Employer-paid life, AD&amp;D, and long-term disability coverage, with optional supplemental plans.
</li><li>Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.
</li></ul>Why Join Us:
<ul><li>Nationally Recognized Excellence &ndash; Consistently ranked among the Top 10 Children&rsquo;s Hospitals in the nation by U.S. News &amp; World Report.
</li><li>Leading Pediatric Care &ndash; One of the largest and most comprehensive children&rsquo;s hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
</li><li>Innovation &amp; Research &ndash; A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
</li><li>Mission-Driven Culture &ndash; Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams.</li> 
</ul></div> 
The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. 
 
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster. 
 
Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</h2></div>

Data Analyst- Prenatal Pediatrics Physicians

<div>Kids Are Our Everything. 
 
Department
10002 Contact Center 
 
Pay Range
$17.95 - $27.49 
 
Location: Silver Spring, MD
 
 
Remote: No
 
 
Schedule: Variable shifts from 8:00 AM to 5:30 PM, Monday to Friday.
 
 
One late shift per week from 11:30 AM to 8:00 PM.
 
 
Saturday shifts from 8:00 AM to 4:30 PM. 
 
Register and schedule patients' appointments by telephone utilizing the physician scheduler and individual departmental guidelines. Communicate with
 
parents, patients, physicians, community doctors/staff and other staff in a courteous manner . Responsible for obtaining and validating patient
 
information from various sources and to ensure information entered into the computer management system is accurate. Promote customer service
 
environment. 
 
Minimum Education
 
High School Diploma or GED (Required)
 
 
Minimum Work Experience
 
1 year Experience performing patient registration and scheduling, medical insurance screening and verification. (Required)
 
 
Functional Accountabilities
 
Registration and Scheduling Services
 
<ul><li>Provide client support to parent/guardian via phone for any or all of the following: on-line registration help; scheduling, rescheduling and/or canceling of appointments whether by parent/guardian or department; inform patient/parent of any departmental scheduling guidelines associated with appointment; reschedule all appointments related to clinic maintenance cancellation.</li>
</ul><ul><li>Notify parent of the need for completed insurance referral form or any pre-authorization of treatment prior to scheduled appointment; discuss co-payment or payment in full requirements; counsel or refer parent to central business operation's financial counseling or establish a payment plan.</li>
</ul><ul><li>Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc.); seek appropriate resources to solve problems effectively .</li>
</ul><ul><li>Anticipate customer service needs to &quot;prevent fires.&quot;</li>
</ul><ul><li>Enter appropriate notes in the system; obtain necessary information for accurate and complete documentation of all registration printouts, consent documents and other forms.</li>
</ul><ul><li>Anticipate customer service needs to &quot;prevent fires.&quot;</li>
</ul>Verifying Insurance/Authorization and Process Improvement
 
<ul><li>Work with insurance companies to verify insurance eligibility and coverage for anticipated services using EVS, ENVOY , Mamsi-online, UHC and calling insurance; obtain authorization and benefit information from insurance companies as appropriate; document authorization and information in Account Notes and fields.</li>
</ul><ul><li>Collect and verify demographic, PCP/referring physician and insurance information.</li>
</ul><ul><li>Make recommendations for internal process improvements.</li>
</ul>Safety
 
<ul><li>Speak up when team members appear to exhibit unsafe behavior or performance</li>
</ul><ul><li>Continuously validate and verify information needed for decision making or documentation</li>
</ul><ul><li>Stop in the face of uncertainty and takes time to resolve the situation</li>
</ul><ul><li>Demonstrate accurate, clear and timely verbal and written communication</li>
</ul><ul><li>Actively promote safety for patients, families, visitors and co-workers</li>
</ul><ul><li>Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance</li> 
</ul> 
The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. 
 
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster. 
 
Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</div>

Call Center Representative, Silver Spring

<div>Kids Are Our Everything. 
 
Department
10234 Electrophysiology 
 
Pay Range
$87,172.80 - $145,267.20 
 
Shift: Mon - Fri, Part-time (20 hrs/week) 
 
Who We Are:
Children&rsquo;s National has become a destination for families around the country for diagnosis and treatment of heart rhythm disorders and congenital heart diseases. In addition to our electrophysiology physicians, our team includes specially trained pediatric arrhythmia nurses.
Collaboration among our heart specialists is central to what we do. We work with other departments and clinics throughout the Heart and Lung Center to ensure our patients receive the most comprehensive, specialized care possible.
About the Role:
The Clinical Program Coordinator will successfully complete the hospital and nursing orientation at CNMC. Will coordinate nursing care and services for patients and family members in specific healthcare specialty encounters by telephonic, electronic, in person, and/or by mail. Will consult with physicians, and other healthcare providers to resolve health concerns. 
 
All nursing practice is based on the legal scope of practice, national and specialty nursing standards, CNMC Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. CNMC support the development of RN relationships within the community, specifically those relationships associated with the health and wellbeing of the community at large. Responsible to lead the activities of the patient care delivery team for specific patient population. Provide continuous accountability to assess, plan, implement and evaluate clinical care and ensure that continuity of care is maintained. 
 
What You'll Bring:
Minimum Education
 
Bachelor's Degree (Required)
 
 
Minimum Work Experience
 
5 years of nursing experience. Minimum of one-year recent pediatric experience in a comparable setting. Minimum of one-year of demonstrated nursing leadership experience for example as a charge nurse, educator, preceptor, council chair/member advancement on the clinical ladder or comparable positions. (Required)
 
 
Functional Accountabilities:
 
 
Professional Practice
<ul><li>Participate in/support Shared Nursing Leadership.
</li><li>Contribute to the sustainability and advancement of nursing excellence which translates into on-going Magnet designation.
</li><li>Participate, contribute to internal/external committees, professional organizations, community activities.
</li><li>Accountable to support/participate in the Division of Nursing&rsquo;s performance improvement process.
</li><li>Identify, define, and report on measures consistent with Nurse Sensitive Indicators (NSIs) for Ambulatory Nursing Practice.
</li><li>Integrate evidence-based practice and research into practice.
</li><li>Assist physicians and other professional providers to maintain appropriate cost and desired patient outcomes.
</li></ul>Safety
<ul><li>Speak up when team members appear to exhibit unsafe behavior or performance
</li><li>Continuously validate and verify information needed for decision making or documentation
</li><li>Stop in the face of uncertainty and takes time to resolve the situation
</li><li>Demonstrate accurate, clear and timely verbal and written communication
</li><li>Actively promote safety for patients, families, visitors and co-workers
</li><li>Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
</li></ul>Patient Family-Centered Care
<ul><li>Plan to consult and collaborate with patients, families' physicians, nurse practitioners, physician assistants and other professional colleagues; involve patients and families in shared decision making; advocate for patient and family; accessing relevant health services.
</li><li>Responsible and having the authority and accountability for clinical care for specific patient population and area workflow; develop pertinent goals based on patient response to illness, health promotion and program expected outcomes; implement suitable, evidence-based nursing interventions; provide careful and complete documentation of care provided.
</li><li>Use the nursing process in the clinic setting and in tele-health services to assess patient problems and concerns; critically analyze and integrate subjective and objective data.
</li><li>Provide health education based on the patient /family learning preferences throughout a patient&rsquo;s disease trajectory or health promotion; utilize expertise in cultural competency to enhance relationships, processes, and outcomes for patients/families.
</li><li>Engage opportunities to act in the best interest of the patient/family, building trust and confidence, while upholding moral and legal standards of due care.
</li><li>Coordinate mechanisms across systems, institutions, and community to provide continuity of care for wellness needs or health concerns; direct and participate in the development of patient care policies and protocols in order to advise and guide practice.
</li></ul>Resources and Work Environment
<ul><li>Establish and maintain medical equipment and supplies, include a plan to promote safe and effective use of equipment.
</li><li>Ensure regulatory requirements are met and area is in a constant state of readiness in area of practice; keep update on the application of health informatics systems such as diagnosis and treatment technology linked to patient care.
</li><li>Apply knowledge of operations, financial principles, and resources to ensure quality and appropriate care services are delivered in a cost effective and safe manner.
</li><li>Responsible to enhance knowledge, skills and abilities in areas in clinical, legal, regulatory and cultural competence associated with patient population and community relevant care.
</li><li>Employ critical attributes of effective collaboration to create, promote, and maintain an environment that supports successful partnership and high-performance team outcomes.
</li></ul>Partners for Excellence
<ul><li>Facilitate interdisciplinary patient care rounds/conferences to review treatment goals and optimize outcomes.
</li><li>Ensure time, schedule and alternate coverage accuracy in meeting patients/families care and personal needs; participate in cross coverage of other areas providing clinical care when the special needs arise.
</li><li>Direct the flow of patients and staff to assure patients are adequately managed and the care environment is running smoothly.
</li><li>Work in collaboration with professional staff including RNs, LPNs, PCTs and other unlicensed assistive personnel as manifested in the state practice act/guidelines and CNMC job descriptions.
</li><li>Communicate and escalate clinical/administrative issues as appropriate to levels of individuals assigned for resolution.
</li><li>Participate in the peer review for staff.
</li></ul>Benefits That Support You:
<ul><li>Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
</li><li>Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
</li><li>Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
</li><li>Employer-paid life, AD&amp;D, and long-term disability coverage, with optional supplemental plans.
</li><li>Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.
</li></ul>Why Join Us:
<ul><li>Nationally Recognized Excellence &ndash; Consistently ranked among the Top 10 Children&rsquo;s Hospitals in the nation by U.S. News &amp; World Report.
</li><li>Leading Pediatric Care &ndash; One of the largest and most comprehensive children&rsquo;s hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
</li><li>Innovation &amp; Research &ndash; A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health. 
</li></ul> 
The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. 
 
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster. 
 
Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</div>

Electrophysiology Clinical Program Coordinator (RN) - Part Time (20 hrs/week)

<div>Kids Are Our Everything. 
 
Department
10058 Gastroenterology Clinic 
 
Pay Range
$87,172.80 - $145,267.20 
 
Shift: Mon - Fri (8-hour days) 
 
Who We Are:
Children's National is the only hospital in the Washington, D.C., area that caters exclusively to children. Our pediatric gastroenterology team provides comprehensive, personalized care for infants, children and teenagers. This role supports our outpatient Gastroenterology Clinic based at our main campus facility.
About the Role:
The Clinical Program Coordinator (RN) will successfully complete the hospital and nursing orientation at CNMC. Will coordinate nursing care and services for patients and family members in specific healthcare specialty encounters by telephonic, electronic, in person, and/or by mail. Will consult with physicians, and other healthcare providers to resolve health concerns. 
 
All nursing practice is based on the legal scope of practice, national and specialty nursing standards, CNMC Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. CNMC support the development of RN relationships within the community, specifically those relationships associated with the health and well being of the community at large. Responsible to lead the activities of the patient care delivery team for specific patient population. Provide continuous accountability to assess, plan, implement and evaluate clinical care and ensure that continuity of care is maintained. 
 
Minimum Education
 
Bachelor's Degree (Required)
 
 
Minimum Work Experience
 
5 years of Nursing experience. Minimum of one-year recent pediatric experience in a comparable setting. Minimum of one-year of demonstrated nursing leadership experience for example as a charge nurse, educator, preceptor, council chair /member advancement on the clinical ladder or comparable positions. (Required)
 
 
Functional Accountabilities: 
 
Professional Practice
<ul><li>Participate in/support Shared Nursing Leadership.
</li><li>Contribute to the sustainability and advancement of nursing excellence which translates into on-going Magnet designation.
</li><li>Participate, contribute to internal/external committees, professional organizations, community activities.
</li><li>Accountable to support/participate in the Division of Nursing&rsquo;s performance improvement process.
</li><li>Identify, define, and report on measures consistent with Nurse Sensitive Indicators (NSIs) for Ambulatory Nursing Practice.
</li><li>Integrate evidence-based practice and research into practice.
</li><li>Assist physicians and other professional providers to maintain appropriate cost and desired patient outcomes.
</li></ul>Safety
<ul><li>Speak up when team members appear to exhibit unsafe behavior or performance
</li><li>Continuously validate and verify information needed for decision making or documentation
</li><li>Stop in the face of uncertainty and takes time to resolve the situation
</li><li>Demonstrate accurate, clear and timely verbal and written communication
</li><li>Actively promote safety for patients, families, visitors and co-workers
</li><li>Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
</li></ul>Patient Family-Centered Care
<ul><li>Plan to consult and collaborate with patients, families' physicians, nurse practitioners, physician assistants and other professional colleagues; involve patients and families in shared decision making; advocate for patient and family; accessing relevant health services.
</li><li>Responsible and having the authority and accountability for clinical care for specific patient population and area workflow; develop pertinent goals based on patient response to illness, health promotion and program expected outcomes; implement suitable, evidence-based nursing interventions; provide careful and complete documentation of care provided.
</li><li>Use the nursing process in the clinic setting and in tele-health services to assess patient problems and concerns; critically analyze and integrate subjective and objective data.
</li><li>Provide health education based on the patient /family learning preferences throughout a patient&rsquo;s disease trajectory or health promotion; utilize expertise in cultural competency to enhance relationships, processes, and outcomes for patients/families.
</li><li>Engage opportunities to act in the best interest of the patient/family, building trust and confidence, while upholding moral and legal standards of due care.
</li><li>Coordinate mechanisms across systems, institutions, and community to provide continuity of care for wellness needs or health concerns; direct and participate in the development of patient care policies and protocols in order to advise and guide practice.
</li></ul>Resources and Work Environment
<ul><li>Establish and maintain medical equipment and supplies, include a plan to promote safe and effective use of equipment.
</li><li>Ensure regulatory requirements are met and area is in a constant state of readiness in area of practice; keep update on the application of health informatics systems such as diagnosis and treatment technology linked to patient care.
</li><li>Apply knowledge of operations, financial principles, and resources to ensure quality and appropriate care services are delivered in a cost effective and safe manner.
</li><li>Responsible to enhance knowledge, skills and abilities in areas in clinical, legal, regulatory and cultural competence associated with patient population and community relevant care.
</li><li>Employ critical attributes of effective collaboration to create, promote, and maintain an environment that supports successful partnership and high-performance team outcomes.
</li></ul>Partners for Excellence
<ul><li>Facilitate interdisciplinary patient care rounds/conferences to review treatment goals and optimize outcomes.
</li><li>Ensure time, schedule and alternate coverage accuracy in meeting patients/families care and personal needs; participate in cross coverage of other areas providing clinical care when the special needs arise.
</li><li>Direct the flow of patients and staff to assure patients are adequately managed and the care environment is running smoothly.
</li><li>Work in collaboration with professional staff including RNs, LPNs, PCTs and other unlicensed assistive personnel as manifested in the state practice act/guidelines and CNMC job descriptions.
</li><li>Communicate and escalate clinical/administrative issues as appropriate to levels of individuals assigned for resolution.
</li><li>Participate in the peer review for staff.
</li></ul>Benefits That Support You:
<ul><li>Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
</li><li>Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
</li><li>Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
</li><li>Employer-paid life, AD&amp;D, and long-term disability coverage, with optional supplemental plans.
</li><li>Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.
</li></ul>Why Join Us:
<ul><li>Nationally Recognized Excellence &ndash; Consistently ranked among the Top 10 Children&rsquo;s Hospitals in the nation by U.S. News &amp; World Report.
</li><li>Leading Pediatric Care &ndash; One of the largest and most comprehensive children&rsquo;s hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
</li><li>Innovation &amp; Research &ndash; A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
</li><li>Mission-Driven Culture &ndash; Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams. 
</li></ul> 
The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. 
 
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster. 
 
Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</div>

Clinical Program Coordinator (RN) - Gastroenterology Clinic

<div>Kids Are Our Everything. 
 
Department
10259 Neurology Research Admin 
 
Pay Range
$51,584.00 - $85,987.20 
 
 
The Clinical Research Coordinator participates in or leads day-to-day operations of clinical research studies conducted by a principal investigator. The Research Coordinator performs a variety of duties involved in the collection, compilation, documentation and analysis of clinical research data. The Research Coordinator will develop a progressive functional knowledge of Good Clinical Practices (GCP), Office of Human Research Protections (OHRP) regulations and Food and Drug Administration (FDA) regulations. This position may direct the work of junior staff, train personnel and direct the work of a Clinical Research Assistant as assigned. 
 
Minimum Education
 
B.A./B.S. degree in a science, technical, health-related field or other applicable discipline (Required)
 
 
Minimum Work Experience
 
1 year of applicable work, research or internship experience (e.g. research assistant, data manager, clinician or other interaction with a research population). (Required)
 
 
Functional Accountabilities
 
Responsible Conduct of Research
<ul><li>Consistently demonstrates adherence to the standards for the responsible conduct of research.
</li><li>Plans, conducts and manages research projects within federal and institutional regulations and policies under the direction of the principal investigator.
</li><li>Stays informed of and adheres to institutional policies and federal regulations (e.g. Titles 21 and 45 of the Code of Federal Regulations) and guidance (International Counsel on Harmonization) regarding human subjects research and use of protected health information.
</li><li>Uses research funds and resources appropriately.
</li><li>Maintains confidentiality of data as required.
</li><li>Meets all annual job-related training and compliance requirements.
</li></ul>Research Administration
<ul><li>Maintains knowledge and comprehension of assigned research protocols, including study procedures, timelines and eligibility.
</li><li>Accurately creates, completes, maintains and organizes study documents.
</li><li>Accounts for study materials, including participant lists and visit logs, regulatory binders, case report forms, laboratory kits, investigational product(s) and participation incentives.
</li><li>Uses and accounts for research funds and resources at performance level, including reconciling research subject billing if assigned.
</li><li>Reviews current literature to obtain information relevant to clinical research program, as directed.
</li><li>Attends study meetings, which could include overnight travel, as requested by principal investigator.
</li><li>Works well with other members of the research team and seeks and provides input when appropriate.
</li><li>Serves as an effective liaison between the investigators, sponsors, hospital departments involved with research studies and the Clinical Research Center.
</li></ul>Participant Enrollment
<ul><li>Employs strategies to recruit and retain research participants, while adhering to the IRB-approved recruitment plan.
</li><li>Screens subjects for eligibility per the protocol and institutional policies.
</li><li>Communicates effectively and provides information to a diverse, vulnerable subject population in accordance with institutional policies.
</li><li>Independently coordinates, conducts and documents visits and protocol-specific testing/interviews according to study protocol, operational plans of clinical departments and SOPs for minimal risk studies or for other studies under direction.
</li><li>Interacts with study participants and/or legally authorized representatives (LARs) to communicate study purpose and participation details and to assess participation interest.
</li><li>Engages participants/LARs in the informed consent process according to institutional policies.
</li><li>Follows procedures for documentation of study payments and participation incentives.
</li></ul>Study Management
<ul><li>Plans, conducts and manages research activities in accordance with federal regulations and guidance documents and sponsor and institutional policies under the direction of a senior study team member.
</li><li>Ensures regulatory integrity of protocols through the accurate and timely preparation and submission of documents and reports to the sponsor, IRB and other oversight bodies in accordance with federal regulations, sponsor SOPs and institutional policies.
</li><li>Collects, prepares, processes, ships and maintains accurate inventory of research specimens, and trains others in performing these tasks.
</li><li>Suggests improvements to specimen handling processes, when needed.
</li><li>Authors study documents, including informed consents, protocol-specific source documents and IRB contingency responses.
</li><li>Registers and records participant visits in the appropriate tracking system.
</li><li>Anticipates study needs and subject caseload in order to meet organizational objectives and deadlines in a timely manner.
</li><li>Coordinates, prepares for and responds to routine oversight body visits and audits.
</li><li>Performs query resolution and assists with addressing and correcting audit findings.
</li></ul>Data Collection
<ul><li>Collects data from patient medical records, interviews, questionnaires, diagnostic tests and other sources.
</li><li>Ensures data is collected as required by protocol and in accordance with research data principles (ALCOAC: Attributable, Legible, Contemporaneous, Original, Accurate and Complete).
</li><li>Ensures that queries are resolved within sponsor and institutional timelines.
</li><li>Plans and performs research specimen collection, labeling and storage/shipping if assigned; maintains accurate sample accountability/chain of custody documentation.
</li><li>Ensures secure storage of study documents.
</li></ul>Benefits That Support You:
<ul><li>Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
</li><li>Generous paid time off, including vacation accrual from
</li><li>day one, sick leave, holidays, and a personal day.
</li><li>Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
</li><li>Employer-paid life, AD&amp;D, and long-term disability coverage, with optional supplemental plans.
</li><li>Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.
</li></ul>Why Join Us:
<ul><li>Nationally Recognized Excellence &ndash; Consistently ranked among the Top 10 Children&rsquo;s Hospitals in the nation by U.S. News &amp; World Report.
</li><li>Leading Pediatric Care &ndash; One of the largest and most comprehensive children&rsquo;s hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
</li><li>Innovation &amp; Research &ndash; A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
</li><li>Mission-Driven Culture &ndash; Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams. 
</li></ul> 
The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. 
 
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster. 
 
Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</div>

Clinical Research Coordinator

<div>Kids Are Our Everything. 
 
Department
10415 CLINICAL &amp; TRANSLATIONAL SCIEN 
 
Pay Range
$20.83 - $34.71 
 
 
The Clinical Research Assistant performs a variety of research, data and clerical duties of a routine and technical nature to support the conduct of clinical research under the direction of a senior research team member. The Research Assistant will develop a progressive functional knowledge of Good Clinical Practices (GCP), Office of Human Research Protections (OHRP) regulations and Food and Drug Administration (FDA) regulations. In this role, the Clinical Research Assistant completes tasks including identifying eligible participants under the supervision of a senior research team member, preparing necessary documents, equipment, supplies, etc. for research visits and conducting and documenting visits and protocol-specific testing/interviews according to study protocol, operational plans of clinical departments and Standard Operating Procedures (SOPs) for minimal risk studies or for other studies. 
 
Minimum Education
BA/BS degree in a science, technical, health-related field or another applicable
discipline. (Required)
Minimum Work Experience
0 years Experience working in a medical or scientific research setting (Preferred)
Functional Accountabilities
Responsible Conduct of Research
<ul><li>Consistently demonstrates adherence to the standards for the responsible conduct of research.
</li><li>Plans, conducts and manages research projects within federal and institutional regulations and policies under the direction of the principal investigator.
</li><li>Stays informed of and adheres to institutional policies and federal regulations (e.g. Titles 21 and 45 of the Code of Federal Regulations) and guidance (International Counsel on Harmonization) regarding human subjects research and use of protected health information.
</li><li>Uses research funds and resources appropriately.
</li><li>Maintains confidentiality of data as required.
</li><li>Meets all annual job-related training and compliance requirements.
</li></ul>Research Administration
<ul><li>Maintains knowledge and comprehension of assigned research protocols, including study procedures, timelines and eligibility.
</li><li>Accurately creates, completes, maintains and organizes study documents.
</li><li>Accounts for study materials, including participant lists and visit logs, regulatory binders, case report forms, laboratory kits, investigational product(s) and participation incentives.
</li><li>Uses and accounts for research funds and resources at performance level, including reconciling research subject billing if assigned.
</li><li>Attends study meetings, which could include overnight travel, as requested by principal investigator.
</li><li>Works well with other members of the research team and seeks and provides input when appropriate.
</li></ul>Participant Enrollment
<ul><li>Adheres to the IRB-approved recruitment plan.
</li><li>Identifies participants that meet eligibility requirements under the supervision of a senior research team member.
</li><li>Screens subjects for eligibility per the protocol and institutional policies.
</li><li>Communicates effectively and provides information to a diverse, vulnerable subject population in accordance with institutional policies.
</li><li>Interacts with study participants and/or legally authorized representatives (LARs) to communicate study purpose and participation details and to assess participation interest.
</li><li>Engages participants/LARs in the informed consent process according to institutional policies.
</li><li>Follows procedures for documenting participant incentive distribution.
</li></ul>Study Management
<ul><li>Plans, conducts and manages research activities in accordance with federal regulations and guidance documents and sponsor and institutional policies under the direction of a senior study team member.
</li><li>Conducts and documents visits and protocol-specific testing/interviews according to study protocol, operational plans of clinical departments and SOPs for minimal risk studies or for other studies under direction.
</li><li>Completes accurate IRB submissions within institutional timeframes.
</li><li>Records participant visits in the appropriate tracking system.
</li><li>Anticipates study needs and subject caseload in order to meet organizational objectives and deadlines in a timely manner.
</li></ul>Data Collection
<ul><li>Ensures data is collected as required by protocol and in accordance with research data principles (ALCOAC: Attributable, Legible, Contemporaneous, Original, Accurate and Complete).
</li><li>Ensures that queries are resolved within sponsor and institutional timelines.
</li><li>Plans and performs research specimen collection, labeling and storage/shipping if assigned; maintains accurate sample accountability/chain of custody documentation.
</li><li>Ensures secure storage of study documents and assists in maintaining regulatory documents per sponsor and institutional requirements.
</li></ul>Benefits That Support You:
<ul><li>Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
</li><li>Generous paid time off, including vacation accrual from
</li><li>day one, sick leave, holidays, and a personal day.
</li><li>Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
</li><li>Employer-paid life, AD&amp;D, and long-term disability coverage, with optional supplemental plans.
</li><li>Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.
</li></ul>Why Join Us:
<ul><li>Nationally Recognized Excellence &ndash; Consistently ranked among the Top 10 Children&rsquo;s Hospitals in the nation by U.S. News &amp; World Report.
</li><li>Leading Pediatric Care &ndash; One of the largest and most comprehensive children&rsquo;s hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
</li><li>Innovation &amp; Research &ndash; A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
</li><li>Mission-Driven Culture &ndash; Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams. 
</li></ul> 
The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. 
 
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster. 
 
Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</div>

Clinical Research Assistant

<div>Kids Are Our Everything. 
 
Department
10575 IT Training 
 
Pay Range
$97,947.20 - $163,238.40 
 
 
The Senior Technology Trainer partners with clinical, operational, revenue cycle, and information services (IS) stakeholders to help design and deliver an enterprise technology training program. This pivotal role, reporting to the Manager of Technology Training and Adoption, will have the opportunity to be part of an Epic-certified training team who will ensure all Children's National staff are well-prepared and proficient in using our new Epic electronic health record and related applications. You will help implement a continuous learning model to advance user adoption and system mastery. Your expertise in health care workflows, information technology, and instructional design will empower our staff to leverage technology with competence and confidence, improving patient safety, care delivery, business processes, and the overall experience for patients, families, and colleagues every day.
 
 
Join us in making a lasting impact and help our patients Grow Up Stronger. 
 
Minimum Education
 
Bachelor's Degree Undergraduate degree in health care, education, information technology, health care administration, or a related field . (Required)
 
Master's Degree Master&rsquo;s or other advanced degree in health care, education, information technology, health care administration, or a related field is advantageous. (Preferred)
 
 
Minimum Work Experience
 
5 years Minimum of five years of clinical, operational, revenue cycle, technical, and/or training experience with health information technology, including electronic health records and other clinical or practice management applications. Experience with the Epic EHR is advantageous. (Required)
 
3 years Three years of experience in staff onboarding, adult education, curriculum development, instructional design, and/or training delivery, preferably in a health care setting. (Required)
 
 
Required Skills/Knowledge
 
Management: Skilled in contributing to high-performing teams, fostering a supportive and inclusive culture, promoting trust and transparency, and adhering to health care regulations and organizational policies and procedures.Management:
 
Communication: Excellent presentation and communication skills, adept at conveying complex technical concepts to non-technical audiences through various channels, including static and dynamic pre-recorded and live content delivery, prioritizing user experience.
 
Interpersonal: Ability to work collaboratively in cross-functional teams and build strong relationships with clinical, operational, administrative, and technical stakeholders and leaders across clinical departments and business units.
 
Project Management: Strong project management skills, capable of handling multiple initiatives simultaneously, including overseeing successful and fast-paced implementations of enterprise software including the electronic health record (EHR).
 
Education: Knowledgeable in instructional design methodologies and adult learning principles. Proficient in using e-learning authoring tools, learning management systems (LMS), and virtual training platforms. Demonstrated experience enabling end user competency, confidence, continuous learning, and system mastery.
 
Technical: Strong expertise in health information technology, including electronic health records and related systems. Familiarity with cross-venue clinical workflows and health care operations, including revenue cycle, analytics, and other business processes.
 
 
Required Licenses and Certifications
 
This position requires that the appropriate Epic certification be successfully obtained and maintained for the assigned area of responsibility within 6 weeks of completing training, if not obtained prior to hire. 180 Days (Required)
 
 
Functional Accountabilities
 
Leadership &amp; Strategy
 
<ul><li>Demonstrate commitment to the EHR training and adoption strategy.
</li></ul><ul><li>Collaborate with IS and department leaders to align training efforts with organizational goals.
</li></ul><ul><li>Provide daily support and guidance to junior training staff and assist in onboarding credentialed trainers and super users.
</li></ul>Training Program Development
 
<ul><li>Design and deliver training curricula for assigned user groups across clinical, operational, and administrative areas.
</li></ul><ul><li>Ensure materials are current, role-specific, and aligned with organizational standards and workflows.
</li></ul>Training Environments
 
<ul><li>Support the maintenance and integrity of training environments and test patient content.
</li></ul><ul><li>Assist in creating realistic, scenario-based training experiences.
</li></ul>Implementation &amp; Go-Live Readiness
 
<ul><li>Coordinate training logistics and execution for system go-lives and upgrades.
</li></ul><ul><li>Work with IS and project teams to ensure users are prepared and supported during transitions.
</li></ul>Change Management
 
<ul><li>Stay informed on system updates and incorporate changes into training sessions.
</li></ul><ul><li>Support change management efforts by promoting new features and addressing user concerns.
</li></ul>Performance Monitoring
 
<ul><li>Use established metrics to assess training effectiveness and user adoption.
</li></ul><ul><li>Spend time regularly in clinical and operational areas to observe system use, identify gaps, and provide coaching.
</li></ul>Collaboration
 
<ul><li>Collaborate with IS teams, department leaders, and vendors to ensure training meets user needs.
</li></ul><ul><li>Promote communication and knowledge sharing across teams.
</li></ul>Documentation
 
<ul><li>Maintain and update training materials, user guides, and support resources.
</li></ul>Ensure resources are accessible and support multiple communication channels. 
<ul><li>
</li></ul> 
The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. 
 
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster. 
 
Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</div>

Sr Technology Trainer Epic

Join Children's National Hospital and explore 43   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.