Urwah Admin

Cigna

Key Responsibilities <ul> <li>Ensure all invoices and supporting documentation are received, reviewed, and processed accurately in compliance with VAT regulations.</li> <li>Match invoices with authorized supporting documents and receiving records, and book them to relevant accounts and departments.</li> <li>Process vendor payments in a timely manner, ensuring proper authorization and adherence to company policies.</li> <li>Maintain organized and accurate records of accounts payable transactions.</li> <li>Resolve internal and external queries within expected timeframes.</li> <li>Support the team in driving timely and efficient payment processing.</li> <li>Complete month-end closing activities in line with deadlines.</li> <li>Respond to emails within the defined turnaround time (TAT).</li> <li>Uphold data protection and confidentiality standards across all interactions.</li> <li>Communicate effectively in English, both written and verbal.</li> </ul>

Accounts Payable Specialist

<div> </div> Key Responsibilities <ul> <li>Lead, coach, and develop the Internal Audit team to deliver risk-based audits across the region, while also ensuring adequate coverage relative to core businesses, processes and functions.</li> <li>Design and maintain a strategic audit plan aligned with the Companies objectives, risks, and both UAE and broader Middle East regulatory obligations.</li> <li>Manage execution of audits, including scoping, planning, supervision, documentation, and reporting.</li> <li>Prepare and deliver presentations regarding audit findings to stakeholders, including senior management and the Executive Committees.</li> <li>Monitor the implementation of audit recommendations and escalate overdue actions.</li> <li>Engage with stakeholders on key initiatives to provide consultation regarding governance and internal control best practices. </li> <li>Build strong business relationships and work collaboratively with key functions, ensuring close coordination with Compliance and Risk Management to support a unified approach to control effectiveness and risk mitigation.</li> <li>Collaborate with Internal Audit teams operating globally to ensure alignment on audit coverage, knowledge sharing, and consistent application of best practices across the region.</li> <li>Act as the primary Internal Audit contact for regulatory matters across the Middle East, including ongoing engagement with regulators such as the Central Bank of the UAE.</li> </ul> <div> </div> Qualifications: <ul> <li>Bacehelor s degree in Accounting, Finance, or a related field, with a Postgraduate degree (i.e. Masters) preferred.</li> <li>Professional certifications such as CA, CPA, or CIA are highly desirable.</li> <li>Minimum of 10 years experience in Internal Audit within the insurance sector, including at least 3 years experience in the UAE.</li> </ul> Knowledge and Abilities: <ul> <li>Sound knowledge of UAE regulatory frameworks and financial reporting requirements.</li> <li>Strong technical expertise in accounting principles, control procedures, audit standards, and best practices.</li> <li>Excellent oral and written communication skills in English; proficiency in Arabic is an advantage.</li> <li>Strong interpersonal and presentation skills, with the ability to engage and influence stakeholders at all levels.</li> <li>Proven leadership and project management skills; capable of motivating and guiding cross-functional teams.</li> <li>Demonstrated ability to build and sustain effective relationships across global and multicultural teams.</li> <li>High level of analytical thinking and sound judgment, with a track record of making effective, well-reasoned decisions.</li> <li>Innovative mindset with the courage to challenge conventional thinking and improve processes.</li> <li>Strong organizational agility, ability to multi-task, and adapt to changing priorities.</li> <li>Comfortable operating in both office-based and virtual collaborative environments.</li> <li>Willingness to travel up to 30%, with a strong commitment to working in multicultural settings.</li> <li>Demonstrates unquestionable ethics and integrity in all professional dealings.</li> </ul> The appointment is contingent upon obtaining all necessary regulatory approvals.

Head of Internal Audit

Key accountabilities: POA/KYC Collection <ul> <li> Proactively call and email assigned KYC and POA cases to obtain up-to-date documentation within specified timeframes. </li> <li> Validate and assess the acceptability of submitted documents. </li> <li> Identify potential cancellation risks and escalate to the appropriate Account Manager. </li> <li> Accurately update customer and document information in the CRM system. </li> </ul> Contacting Old Opportunities <ul> <li> Reconnect with previous leads via email or call to assess renewed interest. </li> <li> Update lead status and details in the CRM system. </li> <li> Flag re-engaged leads for follow-up by the sales team. </li> </ul> Administrative Responsibilities <ul> <li> Maintain accurate records of all lead interactions and updates. </li> <li> Schedule and coordinate call-backs and appointments for TMRs &amp; account managers </li> <li> Support general administrative tasks including data entry, filing, and internal communications. </li> </ul> Additional Duties <ul> <li> Generate and distribute regular reports on lead qualification activities, POA/KYC collection and outcomes. </li> <li> Collaborate with sales team members to improve processes </li> <li> Participate in training and development sessions to stay current with best practices and tools.</li> <li> Communicate regularly with sales and retention teams to ensure alignment and support. </li> </ul>

Sales Enablement & Retention Assistant

Key Responsibilities<ul><li>Lead and support the Operational Finance and Credit Control teams, providing guidance on complex queries and dispute resolution.</li><li>Oversee the analysis and processing of expense reports and invoices, ensuring accuracy and compliance.</li><li>Approve payments and employee reimbursements via the expense platform.</li><li>Ensure accurate accounting treatment, reconciliations, and financial reporting.</li><li>Manage corporate credit card programs and travel expense platforms (Concur &amp; CWT).</li><li>Develop and implement policies and structures for effective credit control and cash collection, aligned with compliance standards.</li><li>Build and maintain strong relationships with brokers, clients, sales, and client management teams to ensure timely debt resolution.</li><li>Mentor and develop team members to reach their full potential.</li><li>Deliver ad hoc financial analysis and support strategic projects across the Middle East and Africa region.</li><li>Collaborate with other finance teams to achieve departmental goals.</li></ul>

Operational Finance Manager

Learn to assess claims history, medical disclosures, or other relevant data to make informed decisions. Prepare Table of Benefits and inception documents for renewals and new business inceptions. Learn market dynamics; understanding the competition, the environment and clients needs. Support in ensuring UW guidelines meet compliance requirements from a pricing and benefit point of view. Participate in problem solving activities to define problems, identify root causes, suggest solutions for continuous improvements of processes and procedures to work more efficiently and effectively. Utilize and adhere to internal guidelines and procedures to ensure that all assigned work is processed in timely manner and meet compliant standards.

Risk & Underwriter Associate Analyst

Lead and manage strategic marketing projects including new market and segment initiatives. Develop and execute marketing strategies and plans that support business objectives and customer needs. Represent and lead marketing requirements in cross-functional and strategic projects, ensuring alignment with business goals. Collaborate with Heads of Partner Engagement, Brand &amp; Communications, and Social Media to deliver quarterly priorities. Support cross-functional marketing initiatives

Develop the wellness marketing plan and overseeing its implementation across relevant channels and stakeholder groups. Apply structured project management methodologies to ensure timely and high-quality delivery. Contribute to digital marketing strategies and support initiatives involving mobile apps and UX enhancements. Define KPIs and prepare reports to track performance and guide decision-making.

Skills and Capabilities:

<ul>
 <li>Customer Experience Expertise: Proven experience in designing and executing CX programs with measurable impact.</li>
 <li>Marketing Strategy &amp; Planning: Ability to develop and implement strategic marketing plans that drive business growth.</li>
 <li>Project Management: Strong ability to lead and manage complex projects using structured methodologies and tools.</li>
 <li>Cross-Functional Leadership: Ability to represent marketing requirements and influence outcomes in strategic, cross-functional initiatives.</li>
 <li>Stakeholder Management: Ability to build and maintain strong relationships with senior stakeholders across diverse cultures and geographies.</li>
 <li>Data-Driven Mindset: Skilled in collecting, analyzing, and interpreting marketing and customer data to inform strategy.</li>
 <li>Digital &amp; UX Knowledge: Familiarity with digital platforms, mobile apps, and UX principles to support marketing innovation.</li>
 <li>Influencing &amp; Communication: Excellent interpersonal, presentation, and written communication skills.</li>
 <li>Commercial Awareness: Understanding of Cigna s product portfolio and market dynamics.</li>
 <li>Adaptability: Comfortable working in a fast-paced, evolving environment with shifting priorities.</li>
 <li>Performance Focused: Committed to delivering high-quality outcomes within deadlines.</li>
 <li>Reporting &amp; KPI Definition: Ability to define performance metrics and prepare reports to support strategic decisions.</li>
</ul>

Marketing Project & CX Manager

Role Summary:
We are seeking a high-calibre IT Infrastructure Program Delivery Manager to lead and oversee the successful delivery of a large-scale, complex infrastructure program. This role demands strategic leadership, deep technical expertise, and a proven track record in managing multi-million-dollar programs involving cloud-native and hybrid infrastructure solutions.
Key Responsibilities:
<ul>
<li>Program Leadership: Lead end-to-end delivery of a major IT infrastructure program, ensuring alignment with business goals, timelines, budgets, and quality standards.</li>
</ul>
<ul>
<li>Stakeholder Management: Engage and influence senior stakeholders across business units, vendors, and technology teams to ensure program success.</li>
</ul>
<ul>
<li>Governance &amp; Reporting: Establish and maintain robust program governance structures, including steering committees, risk management frameworks, executive reporting, and ensuring compliance with enterprise standards and regulatory requirements.</li>
</ul>
<ul>
<li>Team Management: Lead cross-functional teams (internal and external), ensuring alignment across engineering, operations, and delivery partners.</li>
</ul>
<ul>
<li>Budget &amp; Resource Management: Own program budgets, forecasts, and resource planning, ensuring optimal allocation and cost control.</li>
</ul>
<ul>
<li>Risk &amp; Issue Management: Proactively identify, assess, and mitigate risks and issues that could impact program delivery.</li>
</ul>
<ul>
<li>Change Management: Drive organizational change associated with infrastructure transformation, including communication, training, and adoption strategies.</li>
</ul>
Experience and Skills:
<ul>
<li>Minimum 15 years of experience in IT program delivery, with at least 10 years focused on infrastructure programs.</li>
</ul>
<ul>
<li>Proven success delivering multi-million-dollar, enterprise-scale programs (e.g., cloud migrations, Oracle platforms, network upgrades).</li>
</ul>
<ul>
<li>Deep technical knowledge across multiple domains including Cloud platforms (Azure, AWS, Oracle), networking, storage, virtualization, security, and DevOps.</li>
</ul>
<ul>
<li>Strong command of delivery methodologies: MSP, PRINCE2, PMI, Agile (SAFe), and hybrid models.</li>
</ul>
<ul>
<li>Experience with tools such as JIRA, Confluence, ServiceNow, Tableau, and Microsoft Project.</li>
</ul>
<ul>
<li>Exceptional leadership, communication, and stakeholder engagement skills.</li>
</ul>
<ul>
<li>Bachelor's degree in Computer Science, Engineering, or related field (Master s preferred).</li>
</ul>
<ul>
<li>Relevant certifications (e.g., PMP, ITIL, Agile, TOGAF) are highly desirable.</li>
</ul>
<ul>
<li>Strategic thinker with a hands-on approach to problem-solving.</li>
</ul>
<ul>
<li>Ability to operate in high-pressure environments and manage competing priorities.</li>
</ul>
<ul>
<li>Experience working in regulated industries (e.g., healthcare, finance, government).</li>
</ul>
<ul>
<li>Familiarity with global delivery models and managing distributed global teams.</li>
</ul>

Program Delivery Manager

Join Cigna and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.