Qureos Mentor

City of Fayetteville, NC

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><p></p><div><div><b><br>
INCOMPLETE APPLICATIONS WILL </b><b>NOT</b><b> BE PROCESSED.</b><br>
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<b>A RESUME WILL </b><b>NOT</b><b> BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.</b></div><br>
The City of Fayetteville is currently recruiting for Police Records Clerks to perform a wide variety of specialized clerical duties in support of the Police Department including processing and maintaining Police Department records by use of various computer systems, software and paper records; to file and research law enforcement information and data; to complete police reports; to provide information and assistance to the public; and to perform other related duties.</div><p></p>
<div><h2 class="jobSectionHeader"><b>ESSENTIAL DUTIES &amp; RESPONSIBILITIES</b></h2></div>
<p></p><div><ul><li>Compile, type, record and file a wide variety of police records, reports and materials including memoranda, letters, reports, complaints, declarations, booking information, restraining orders, fingerprint cards, warrants, citations, and crime and traffic reports.</li><li>
Process, sort, copy, distribute and file crime reports, traffic reports, citations, petitions, and other materials; assign case numbers; enter data into the computer system.</li><li>
Provide information to internal and external customers; mail reports to outside agencies in accordance with established regulations and provide general information regarding department policies, procedures and regulations.</li><li>
Screen calls; assess the nature and urgency of callers and route the appropriate staff.</li><li>
Receive crime reports over the telephone and in person; gather necessary information; ensure accuracy and completeness of report.</li><li>
Provide support to investigators by entering accurate information about missing persons, stolen items and/or other related issues into applicable computer systems.</li><li>
Transmit data and files to the court; collect arrest, warrant and traffic reports and citations for courts; prepare necessary documents for Police Officers.</li><li>
Maintain the Department's warrant system including notification, tracking and documentation on attempts to serve; access system information.</li><li>
Maintain a variety of police records filing systems; prepare and maintain legible, concise and understandable activity logs.</li></ul></div><br>
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<div><h2 class="jobSectionHeader"><b>MINIMUM QUALIFICATIONS</b></h2></div>
<div><p>Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:<br>
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Experience:<br>
Two years of increasingly responsible experience in customer service or related field. Experience working in a team environment with public contact preferred.<br>
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Training:<br>
Equivalent to the completion of the twelfth grade.<br>
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<b>LICENSING &amp; CERTIFICATION</b><br>
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Required:<br>
Eligible for Department of Criminal Investigations (DCI) certification within 120 days of employment or assignment to user duties.<br>
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Preferred:<br>
Business Machine Operations certification; Public Records Laws certification.<br>
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<b><i>Per North Carolina Administrative Code </i></b><i>&ndash; &quot;A conviction of a crime or unlawful act defined as a Class B misdemeanor renders an applicant or certified DCIN user ineligible to become certified as a DCIN user when such conviction is within 10 years of the application date of request for DCIN certification. A conviction of a felony or two or more Class B misdemeanors regardless of the date of conviction renders an applicant or certified DCIN user permanently ineligible to hold such certification.&quot;</i><br>
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<b>SPECIAL REQUIREMENTS</b></p><ul><li>
This position is subject to pre-employment polygraph and/or CVSA testing.</li><li>
Must be a U.S. Citizen.</li></ul>
Interested applicants must be willing to occasionally work overtime and weekends.<br>
<ul><li><b>
SBI/Fingerprinting Criminal History Record Check Requirement</b><b>: To comply with Sessions Law 2025-16, applicants offered a position with the City may be subject to a criminal history record check of State and National Repositories of Criminal Histories conducted by the State Bureau of Investigation (SBI) in accordance with</b><b> </b><b>G.S. 143B-1209.26</b><b>. </b><b>The City may consider the results of these criminal history record checks in its hiring decisions.</b></li></ul><br>
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From the time of closing, the selection process is anticipated to last approximately 4 - 6 weeks. The process will consist of computer/clerical testing which may include but is not limited to: Data Entry, Numeric and Alpha Filling, </b><b>Proofreading </b><b>and Reading Comprehension and a panel interview with the selected candidate </b><b>being subject to a pre-employment drug screen, a background investigation, driving history check and a polygraph/CVSA to be conducted by the Police Department.</b><br>
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An Equal Opportunity Employer</div></div></div></div><p></p>

Police Records Clerk

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City of Fayetteville, NC

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Police Records Clerk