Qureos Mentor

City of Missouri City

JOB
 Position SummaryPerforms professional analytical work focused on improving business processes, financial systems, reporting capabilities, and operational efficiency across Financial Services and Human Resources departments. The Business Analyst evaluates workflows, gathers requirements, analyzes data, supports system implementations, and develops reporting tools to enhance data-driven decision-making.This position serves as a liaison between Financial Services, Human Resources and Information Technology to ensure business needs are accurately translated into system functionality, reporting solutions, and process improvements.
 
EXAMPLE OF DUTIES
 Business Process AnalysisAnalyze existing departmental workflows, financial procedures, and operational processes.Identify inefficiencies, control gaps, and opportunities for automation or improvement.Develop process maps, workflow diagrams, and written documentation of procedures.Recommend policy or procedural updates aligned with best practices.Systems Analysis & ImplementationServe as a functional lead for financial and human Resources operational systems (e.g., ERP, billing systems, budgeting software).Gather and document business requirements for system enhancements or new software implementations.Coordinate user acceptance testing (UAT) and system configuration validation.Assist with system upgrades, data conversions, and integration projects.Troubleshoot system-related issues and collaborate with IT to resolve them.Cross-Department CollaborationWork with department heads to understand operational needs and reporting gaps.Provide training and guidance to staff on system functionality and reporting tools.Support change management efforts related to system or process improvements.Assist with interdepartmental projects requiring financial or operational analysis.Compliance & Internal ControlsEvaluate business processes to ensure adequate internal controls.Support audit preparation through documentation and process validation.Ensure data governance standards and confidentiality requirements are maintained.Perform other duties as assigned.Knowledge, Skills & AbilitiesAnalyze and redesign business processes, identifying inefficiencies, control gaps, and opportunities for automation and improvement Lead functional support of financial and HR systems (ERP, billing, budgeting), including requirements gathering, testing, implementation, and issue resolution Develop process documentation, workflows, and policies aligned with best practices and operational needs Collaborate across departments to support reporting, training, and change management initiatives Ensure strong internal controls, audit readiness, and data governance while maintaining confidentiality
 
SUPPLEMENTAL INFORMATION
 Preferred QualificationsExperience in municipal government or public sectorKnowledge of governmental fund accountingExperience with ERP systems (e.g., Tyler Munis, Incode, SAP)Experience with data visualization tools (Power BI, Tableau)

Business Systems Analyst

<div>
 Definition
 
 
 This is a first-level management, professional, full-time, position with the City's Municipal Court. An individual in this position will assist the Director of Courts Services and the Deputy Court Administrator in the daily administrative and operational elements of the Municipal Court. This position will oversee all court staff when the Director and Deputy Court Administrator are unavailable. The position requires a specialized knowledge of court operations, policies, and procedures, and state statutes/laws.
 
 
 Examples of Work
 
 
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 Supervise and direct personnel daily.
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 Prepare and complete Performance Plans and Evaluations.
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 Hiring and disciplinary decisions with Director and Deputy Court Administrator.
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 Train all new employees.
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 Perform all duties of Deputy Court Clerk 1 and II, Court Services Specialist and Warrant Specialist as needed.
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 Reconcile monies received for each clerk and prepare department daily deposit when needed.
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 Monitor and maintain internet payments.
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 Oversee the daily operations of the department in the absence of the Director of Courts Services and Deputy Court Administrator
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 Oversee citation entry, audit, and quality control.
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 Oversee processing of jail and bonding paperwork.
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 Assist with developing operational policies and procedures.
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 Assist with monthly and quarterly state reporting.
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 Oversee the jury and juror responsibilities.
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 Oversee plead cases for compliance.
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 Defaulted case collections and resolutions management.
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 Must be able to understand state statutes/laws and can explain applicable legal options to defendants.
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 Provide defendants with applicable options to resolve criminal case(s);
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 Receive &amp; process various legal motions from attorneys and defendants.
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 Receive, process, and post cash bonds, bail bonds, and attorney bonds in accordance with state law and the presiding judge&rsquo;s standing orders.
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 Receive &amp; process payments accurately and timely to defendant&rsquo;s case(s).
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 Insurance validation in accordance with applicable state law and judicial orders.
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 Extensive data entry to include citations, affidavits, sworn complaints, incident reports, etc.;
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 Effectively and efficiently process cases while providing superior customer service.
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 Review appeal bonds for accuracy before receiving.
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 Event monitoring on all cases past due.
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 Submit various forms to the Texas Department of Public Safety;
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 Performs all other duties as assigned by the Deputy Court Administrator and the Director of Court Services.
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 Subject to 24-hour recall.
 
 
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 </ul>
 Education, Experience, or Certification
 
 
 3 years of court related experience and 1 year of supervisory experience. Level II Court Clerk Certification or ability to obtain within 1 year of hire and ability to obtain Level III within 3 years of hire.
 
 
 Supplemental Information
 
 
 The Department of Human Resources &amp; Organizational Development may consider an equivalent combination of education, training and/or experience.
 
 
 
 Employee Benefits
 
 
 
 The City of Missouri City is located less than 30 miles from Downtown Houston and is a great place to live, work, and play. Working for the City offers dual rewards: giving back to the community and making a difference in the lives of residents. With over 400 full-time employees, the City is committed to effective, efficient, and responsive service. We value our employees as our most important resource and offer one of the most attractive and comprehensive employee benefit packages in Texas.
 
 
 
 BENEFITS Medical Plans (Three Options)
 
 
 
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 Cigna - Health Savings Account (H.S.A.)
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 Plan Type: High-Deductible Medical Health Plan
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 Provider: Cigna
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 Deductibles:
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 Single: $2,500 annually
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 Family: $5,000 annually
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 Out-of-Pocket Maximums:
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 Single: $5,000 annually
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 Family: $10,000 annually
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 Additional Details:
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 Employee pays dependent premiums
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 Contact HR/OD for a benefits summary, rates, and more details
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 Health Savings Account (HSA)
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 Provider: H.S.A. Bank
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 Features:
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 Use for qualified medical, dental, vision, and pharmaceutical expenses
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 Contribution Limits:
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 Employee only: $4,400 (IRS Limit)
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 Employee &amp; Family: $8,750 (IRS Limit)
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 Catch-up (age 55+): $1,000
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 City Contributions:
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 Employee only: $1,500
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 Employee &amp; Family: $2,750
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 Unused balances roll over and the account belongs to the employee
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 PPO Plan
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 Provider: Cigna
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 Deductibles:
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 <ul>
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 Single: $1,500 annually
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 Family: $3,000 annually
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 </ul>
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 Out-of-Pocket Maximums:
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 <ul>
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 Single: $4,500 annually
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 Family: $9,000 annually
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 </ul>
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 Prescription Drug Co-pays:
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 <ul>
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 Generic: $10
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 Preferred: $40
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 Non-Preferred: $80
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 </ul>
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 EPO Plan
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 <ul>
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 Provider: Cigna
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 Deductibles:
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 <ul>
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 Single: $1,500 annually
 </li>
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 Family: $3,000 annually
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 </ul>
 <li>
 Out-of-Pocket Maximums:
 </li>
 <ul>
 <li>
 Single: $4,500 annually
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 Family: $9,000 annually
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 </ul>
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 Prescription Drug Co-pays:
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 <ul>
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 Generic: $10
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 Preferred: $45
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 Non-Preferred: $80
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 </ul>
 </ul>
 </ul>
 
 Dental Plans (Two Options)
 
 
 
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 DHMO Plan
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 <ul>
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 Provider: Cigna
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 Features:
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 No deductible
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 No annual maximum
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 Member co-pay depends on the procedure
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 </ul>
 </ul>
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 PPO Plan
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 <ul>
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 Provider: Cigna
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 Features:
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 <ul>
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 $1,500 per person annual maximum
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 $1,000 orthodontic lifetime maximum
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 </ul>
 </ul>
 </ul>
 
 Vision
 
 
 
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 Provider: Vision Service Plan
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 Features:
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 Eye Exam $10 Copay
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 Frames $150 Allowance Annually
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 </ul>
 </ul>
 
 Life Insurance
 
 
 
 <ul>
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 Provider: Ochs Securian Financial
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 Coverage:
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 $50,000 Basic Life, Accidental Death &amp; Dismemberment (Paid by the City)
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 $10,000 Group Term Life for Spouse (Paid by the City)
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 Supplemental Life Insurance: Up to $500,000
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 </ul>
 </ul>
 
 Flexible Spending Account
 
 
 
 <ul>
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 Provider: Flores
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 Features:
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 Pre-tax Medical Spending Account
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 Pre-tax Dependent Care Account
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 </ul>
 </ul>
 
 Supplemental Insurance Policies
 
 
 
 <ul>
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 Provider: Aflac
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 Accident
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 Short-Term Disability
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 Critical Illness
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 Hospital Indemnity
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 Life Insurance
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 </ul>
 </ul>
 
 Retirement Benefits
 
 
 
 
 Texas Municipal Retirement System (TMRS)
 
 
 
 <ul>
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 Statewide retirement system
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 7% employee contribution
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 City contributes 2 to 1
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 Visit TMRS for more information
 
 
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 </ul>
 
 Optional Deferred Compensation
 
 
 
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 457 Plan and ROTH IRA available through Mission-Square
 
 
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 </ul>
 
 Other Benefits
 
 
 
 
 Holidays
 
 
 
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 13 paid holidays per calendar year:
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 New Year&rsquo;s Day
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 Martin Luther King Jr. Day
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 Good Friday
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 Memorial Day
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 Juneteenth
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 Independence Day
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 Labor Day
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 Veterans Day
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 Thanksgiving Day
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 Friday after Thanksgiving Day
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 Christmas Eve
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 Christmas Day
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 One additional floating holiday for regular, full-time employees
 
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 </ul>
 </ul>
 
 Vacation
 
 
 
 <ul>
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 Earned based on years of service:
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 <ul>
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 0-5 years: 14 days
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 6 years: 15 days
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 7 years: 16 days
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 8 years: 17 days
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 9 years: 18 days
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 10-14 years: 19 days
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 15 years or more: 20 days
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 </ul>
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 Employees working a 24-hour shift, including sleeping time, will have each shift counted as two 12-hour days.
 
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 </ul>
 
 Sick Leave
 
 
 
 <ul>
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 6 days per calendar year.
 
 
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 </ul>
 
 Educational Reimbursement
 
 
 
 <ul>
 <li>
 With prior approval of the employee's supervisor and Department Director, the City may reimburse up to 100 % of the cost of tuition, books, lab fees, etc. for work-related courses or degree plans associated with the employee's current responsibilities or workshops/seminars and professional training sessions. This is based on the successful completion of required course(s) with a passing grade of C or better. The maximum reimbursement is $3000 per Fiscal Year. Contact the City's HR/OD Department for benefits summary, rates and additional details...
 
 
 </li>
 </ul>
 
 Employee Assistance Program (EAP)
 
 
 
 <ul>
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 Provider: Alliance Work Partners
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 8 free counseling visits per family member, per issue, per year.
 
 
 </li>
 </ul>
 
 Wellness Program
 
 
 
 <ul>
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 Free/reduced health screenings, health fairs, and free memberships to the Tennis &amp; Recreation Center.
 
 
 </li>
 </ul>
 
 Fun Benefits
 
 
 
 <ul>
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 Annual events like the Employee Holiday Luncheon's, and Public Service Recognition Week.
 
 
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 </ul>
 01
 
 
 Which of the following best represent the highest level of education you have earned?
 
 
 <ul>
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 Less than high school or GED (disqualifier)
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 High school or GED
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 Associates, vocational or technical degree or diploma
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 Bachelor degree
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 Master or above degree
 
 
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 </ul>
 02
 
 
 Please describe how many years of supervisory/lead experience you have?
 
 
 <ul>
 <li>
 No
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 1 Year
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 2 Years
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 3+ Years
 
 
 </li>
 </ul>
 03
 
 
 Do you currently hold a Level I or II Certified Municipal Court Clerk certification?
 
 
 <ul>
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 Yes
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 No
 
 
 </li>
 </ul>
 04
 
 
 Do you currently hold a Level III Certified Municipal Court Clerk certification?
 
 
 <ul>
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 Yes
 </li>
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 No
 
 
 </li>
 </ul>
 05
 
 
 If no, do you have the ability to obtain the Level III Certified Municipal Court Clerk certification within two (3) years of hire date?
 
 
 <ul>
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 Yes
 </li>
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 No
 
 
 </li>
 </ul>
 06
 
 
 How many years of experience do you have in municipal court administration?
 
 
 <ul>
 <li>
 Less than 1 year
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 1-2 years
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 3-5 years
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 <li>
 6+ year
 
 
 </li>
 </ul>
 07
 
 
 Do you have the ability to successfully pass Criminal Justice Information Services (CJIS) requirement?
 
 
 <ul>
 <li>
 Yes
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 <li>
 No
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 <li>
 Required Question
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 </ul>
</div>

Court Clerk Supervisor

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Business Systems Analyst

Court Clerk Supervisor