Qureos Mentor

City of Norfolk, VA

<div>
 Join the Norfolk Police Division as a Dispatcher!
 <br/>
 <br/>
 Are you ready to make a real impact on public safety? The City of Norfolk Police Division is looking for a calm, composed, and efficient Dispatcher to handle critical radio and telephone communications during high-pressure situations. If you have strong communication skills and thrive in fast-paced environments, we want you on our team!
 <br/>
 <br/>
 What's in it for you?
 <br/>
 <br/>
 <ul>
  <li>
   Schedule:
   <br/>
   <br/>
  </li>
 </ul>
 12-hour shifts, 6:00 p.m. to 6:00 a.m., with every other weekend offering a 3-day weekend off!
 <br/>
 <br/>
 <ul>
  <li>
   Salary:
   <br/>
   <br/>
  </li>
 </ul>
 $4,045 - $5,543 per month. Dispatcher pay rates are calculated proportionally to their scheduled hours.
 <br/>
 <br/>
 <ul>
  <li>
   Benefits:
   <br/>
   <br/>
  </li>
 </ul>
 Excellent benefits to keep you and your family covered!
 <br/>
 <br/>
 <strong>
  What We're Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to manage public safety communications with confidence and professionalism.
  </li>
  <li>
   Typing proficiency (computer skills are a plus but not required).
  </li>
  <li>
   Must be fluent in reading and writing in English.
   <br/>
   <br/>
  </li>
 </ul>
 Ready to Answer the Call?
 <br/>
 <br/>
 Apply now at www.norfolkne.gov/humanresources or visit us in person at the Human Resources Office, 309 N. 5th Street, Norfolk, Nebraska. For questions, call (402) 844-2010.
 <br/>
 <br/>
 Hurry, Deadline is April 3, 2026!
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 <br/>
 Don't miss out on this opportunity to serve your community with the Norfolk Police Division!
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 <br/>
 EOE
</div>


Police Dispatcher

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 The City of Norfolk's Department of Libraries is currently seeking a Library Associate I for its Park Place Branch. This position assists with the daily operations of the library. Acts as an assistant to the supervisor. Provides customer service to patrons by developing and delivering age appropriate programs and readers' advisory. Promotes the general use of facilities and assists patrons in the use of collection and computers.
 <br/>
 <br/>
 The Norfolk Public Library offers equal opportunity access to information, high quality book and multimedia materials, programs, exhibits, online resources, and technology to meet the needs of our diverse community for life-long learning, cultural enrichment, and intellectual stimulation. To fulfill its mission, the Library employs a knowledgeable, well-trained staff committed to excellent service and civility.
 <br/>
 <br/>
 <strong>
  Departmental Hiring Salary Range: $47,262.29
  <br/>
  <br/>
 </strong>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 Essential functions include but are not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Provides customer service by assisting patrons with basic reference questions, providing assistance with computers and equipment, and recommending reading material.
  </li>
  <li>
   Performs administrative duties by preparing statistical reports, responding to correspondence, ordering supplies, opening mail, distributing library materials, replacing damaged materials, and preparing lost book forms.
  </li>
  <li>
   Plans and coordinates events by selecting and organizing materials, scheduling speakers and performers, designing posters, distributing promotional materials, and decorating and setting up displays.
  </li>
  <li>
   Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating interlibrary loans and collecting fees.
  </li>
  <li>
   Depending upon area of assignment drives the Bookmobile or other library vehicles; prepares Bookmobile for service delivery including pulling and plugging in power cable and setting up the external awning, maintains vehicle cleanliness.
   <br/>
   <br/>
  </li>
 </ul>
 Education/Experience
 <br/>
 <br/>
 Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
 <br/>
 <br/>
 One year of experience in library or related services.
 <br/>
 <br/>
 <strong>
  Additional Information &amp; Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Valid Driver's license may be required depending on assignment.
  </li>
  <li>
   Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
  </li>
  <li>
   Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
  </li>
  <li>
   Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
  </li>
  <li>
   Retirement
   <br/>
   <br/>
  </li>
 </ul>
 If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
 <br/>
 <br/>
 If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
 <br/>
 <br/>
 <ul>
  <li>
   The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant&rsquo;s school of enrollment must be an accredited institution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Note
  <br/>
  <br/>
 </strong>
 The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
 <br/>
 <br/>
 <strong>
  Non-City
  <br/>
  <br/>
 </strong>
 Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
 <br/>
 <br/>
 01
 <br/>
 <br/>
 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
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 <br/>
 <ul>
  <li>
   I understand and will answer the following supplemental questions completely and thoroughly.
   <br/>
   <br/>
  </li>
 </ul>
 02
 <br/>
 <br/>
 Are you a current or previous City of Norfolk employee?
 <br/>
 <br/>
 <ul>
  <li>
   Yes - I am a current City of Norfolk Employee
  </li>
  <li>
   Yes - I am a previous City of Norfolk Employee
  </li>
  <li>
   No - I am not a previous or current City of Norfolk employee
   <br/>
   <br/>
  </li>
 </ul>
 03
 <br/>
 <br/>
 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
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 <br/>
 04
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 <br/>
 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
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 <br/>
 05
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 <br/>
 Please select the highest level of education you have completed.
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 <br/>
 <ul>
  <li>
   High School Diploma/GED
  </li>
  <li>
   Some College (6 months or more)
  </li>
  <li>
   Vocational/Technical Degree
  </li>
  <li>
   Associate's Degree
  </li>
  <li>
   Bachelor's Degree
  </li>
  <li>
   Master's Degree or higher
   <br/>
   <br/>
  </li>
 </ul>
 06
 <br/>
 <br/>
 How many years of library experience, including unpaid and volunteer experience, do you have?
 <br/>
 <br/>
 <ul>
  <li>
   No experience
  </li>
  <li>
   Less than a year
  </li>
  <li>
   1-3 years
  </li>
  <li>
   3-5 years
  </li>
  <li>
   More than 5 years
   <br/>
   <br/>
  </li>
 </ul>
 07
 <br/>
 <br/>
 Please describe your library experience. If no experience, type N/A
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 <br/>
 08
 <br/>
 <br/>
 <ul>
  <li>
   How many years of customer service experience, including unpaid and volunteer experience, do you have?
  </li>
  <li>
   No experience
  </li>
  <li>
   Less than a year
  </li>
  <li>
   1-3 years
  </li>
  <li>
   3-5 years
  </li>
  <li>
   More than 5 years
   <br/>
   <br/>
  </li>
 </ul>
 09
 <br/>
 <br/>
 This position requires a proficient level of computer skills. Please select the response that best describes your computer skill level, including using Microsoft Office (Word, Excel, and PowerPoint).
 <br/>
 <br/>
 <ul>
  <li>
   I do not have any experience with desktop computers.
  </li>
  <li>
   I have beginner-level experience using computers and require further training.
  </li>
  <li>
   I have a proficient level of experience, use computers regularly, and can assist others with using a computer.
  </li>
  <li>
   I have advanced experience using computers and can train others on new software.
   <br/>
   <br/>
  </li>
 </ul>
 10
 <br/>
 <br/>
 Do you have work experience related to early literacy, child development, and best practices working with children?
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 11
 <br/>
 <br/>
 If yes, please describe your experience. If no, type N/A.
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 12
 <br/>
 <br/>
 This position may require short or long term assignment at alternate locations. Are you able and willing to accept this scheduling requirement?
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 13
 <br/>
 <br/>
 This position requires the ability to work nights and weekends. Are you able and willing to accept this scheduling requirement?
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 14
 <br/>
 <br/>
 Do you have a valid driver&rsquo;s license?
 <br/>
 <br/>
 <ul>
  <li>
   Yes
  </li>
  <li>
   No
   <br/>
   <br/>
  </li>
 </ul>
 15
 <br/>
 <br/>
 Please indicate your veteran status. (A copy of your long form DD-214 may be required)
 <br/>
 <br/>
 <ul>
  <li>
   I am not a Veteran
  </li>
  <li>
   I am a Veteran
  </li>
  <li>
   I am a Disabled Veteran
  </li>
  <li>
   Required Question
  </li>
 </ul>
</div>


Library Associate I

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<p></p><div><br>
<div>Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.</div><div></div><div><br>
The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.</div><div></div><div><br>
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.</div><br>
The NCSB is seeking an ID/DD Support Coordinator II (Case Manager II) to assist individuals with Intellectual and Developmental Disabilities in accessing needed medical, psychiatric, social, educational, vocational, residential, and other supports essential for living in the community and in developing his or her desired lifestyle.<br>
<div><b>
Department Hiring Salary Range: $49,152- $56,403</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><div>Essential functions include but are not limited to:</div><ul><li><div><br>
Completes initial and annual assessment of individuals for planning services and supports.</div></li><li><div>
Develops Individual Support Plan based on assessment information in collaboration with the individual and/or family.</div></li><li><div>
Provides linkage, coordination, and monitoring for services to include Medicaid Waiver Services provided by private<br>
 providers, other community agencies, natural support systems and other units in the NCSB.</div></li><li><div>
Maintains chart documentation that is compliant with agency guidelines and state regulations. Ensures that documentation substantiates billing for services.</div></li><li><div>
Complies with all State Case Management Licensure regulations, HIPAA, and Human Rights regulations.</div></li><li><div>
Conducts face-to-face visits at a minimum of every 90 days and completes monthly activity related to the individual service plan.</div></li><li><div>
Monitors progress, service delivery, and individual satisfaction by providing monthly service to all individuals on assigned caseload. Provides increased frequency of service whenever clinically indicated.</div></li><li><div>
Identifies and accesses resources to meet identified needs and assist individuals in procuring and maintaining resources and entitlements.</div></li><li>
Performs other related duties as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education/Experience</b></h2></div>
<p></p><div><div>Bachelor's degree in a human services field, or equivalent combination of training and experience.<br>
<br>
Experience in a human services field related to the area of assignment, to include work in case management. Some assignments also require specific experience working with various types of client populations.</div><br>
Preferred Experience:<p><br>
One (1) year experience in the Intellectual Disabilities field, preferably in the case management area.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information &amp; Requirements</b></h2></div>
<p></p><div><ul><li>Valid Driver's License may be preferred depending on assignment.</li><li>
Certification in basic first aid and CPR, depending on area of assignment preferred.</li></ul></div></div></div><p></p>

ID/DD Support Coordinator II (Case Manager II)

JOB
<br><b>Firefighter Recruit:</b> $57,142/annuallyFirefighter EMT-Advanced (EMT-A): $60,000/annuallyNorfolk Fire-Rescue: https://www.norfolk.gov/6016/Fire-RescueDo you thrive under pressure, looking for a career where you can make a real impact, and enjoy working with a tight-knit, supportive crew. Norfolk Fire-Rescue (NFR) is accepting applications for Firefighter Recruit.If you are driven, courageous, and community-minded consider joining a world class fire department in America's most authentic and urban waterfront city. NFR has a rich history of quality and innovative response to emergencies. Over 100 years of fire service response and over 30 years of pre-hospital emergency medical service (EMS) response have resulted in high service delivery standards. Members of NFR are cross-trained fire and EMS providers that respond on fire and medic apparatus. Norfolk's firefighters respond to calls for service that involve threats to life, property, and the environment. As well as technically challenging calls involving hazardous material responses, technical rescue responses, and water rescue emergencies.Academy Information: Firefighter Recruits participate in a paid 8-month Firefighter Recruit Academy designed to become a Firefighter EMT-Advanced (EMT-A). The Academy offers comprehensive instruction that includes: Classroom educationPhysical fitness conditioningTechnical rescue trainingHazardous materials responseIf you are considering employment in a fire department and want to be part of a team that holds service and professionalism as its standard, then you should consider becoming part of the NFR team. For any questions, please email FIRE-RECRUITERS@norfolk.gov.
<br><br>
EXAMPLE OF DUTIES
<br><b>Essential functions are included but not limited to:</b> Acquires knowledge of fire and emergency medical service (if applicable), to become a member of NFR by participating and successfully completing certification courses determined by the Commonwealth of Virginia, NFR Training, NFR Administration, course Medical Director and all testing and additional certification elements of an approved Fire Academy as documented by the Training Chief and verified by the Fire Chief.Performs limited fire or emergency medical service functions.Participates in physical fitness training.
<br><br>
SUPPLEMENTAL INFORMATION
<br>Applicants must meet the minimum eligibility requirements at the time of applying: Be a (U.S.) citizen, lawful permanent resident, or authorized to work in the U.S.Be 18 years of age.Possess a high school diploma or equivalency. Possess Valid Driver's License.To view all department specific Automatic Disqualifiers, CLICK HERE.** ALL required documents will be collected later in the recruitment process. Documents should NOT be attached to your application. **Overview of Process: Firefighter Recruit Hiring Process Smart BookApplicants must successfully complete the following steps: Written Examination: Designed to measure the reading comprehension necessary to successfully complete required trainings(s) and certification(s). Physical Agility Test: Designed to simulate typical work-related situations that require the ability to perform specific physical activities. Ranking Interview: Panel interview. All applicants are asked the same set of questions.Personal History Booklet: Used to gather information of your personal history.Background Investigation: Involves obtaining and verifying information related to prior employment, drug usage, personal and professional references and criminal records, DMV records and credit records. Includes a criminal and an Office of Emergency Medical Services (OEMS) fingerprint background check.Polygraph Examination: Used to verify the background data disclosed in the Personal History Booklet and employment application, provided at City expense. Deception noted in the areas of the automatic disqualifiers may prevent further processing of your application. Psychological Evaluation: Using the Minnesota Multiphasic Personality Inventory Test (MMPI), used to assess personality traits and psychopathology, provided at City expense. Medical Examination: Includes medical physical and drug screen, provided at City expense. Required vaccinations will be verified.Tobacco Use: Selected candidates will be required to sign an acknowledgement indicating that they will refrain from using tobacco products, both on and off duty.Military Benefits: Veterans' benefits (GI Bill) may be awarded to eligible members that attend the NFR academy and during their probationary periods.

Firefighter Recruit

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div>CITY OF NORFOLK: Department of Public Works is currently seeking an Equipment Operator II within the Division of Environmental Storm Water Management. Equipment Operator II's are responsible for operating heavy construction equipment and participating in the routine functions of an operational storm water crew.</div><div>
This essential operational position is required to operate various pieces of construction equipment including backhoes, excavators, front-end loaders, dump trucks, vacuum-flushing trucks, and street sweepers to support general storm water operations and the city&rsquo;s street sweeping operation.</div><div><br>
The Department of Public Works builds, maintains, and operates the physical facilities that support and enhance the lives of Norfolk&rsquo;s citizens, businesses, and visitors, including the City&rsquo;s Street Network, Traffic Management System, Storm Water System, Waste Management, and Recycling.</div><div><br>
The Division of Environmental Storm Water Management is tasked with reducing the threat of flooding and improving the water quality within the City of Norfolk. Our crews maintain the City&rsquo;s stormwater infrastructure, consisting of underground pipes, structures, roadside and offroad ditches, BMPs, and pump stations to minimize the impact of rain and tidal flooding.</div><div><b><br>
Departmental Hiring Salary Range: $44,994.56 (with an additional $5,000 CDL Stipend)</b></div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><div>Essential functions include but are not limited to:</div><div><br>
<ul><li>
Operates heavy construction equipment assigned such as front-end loaders, backhoes, dump trucks, pick-up trucks, vacuum trucks, street sweepers, and various other mechanical equipment.</li><li>
Transports workers, equipment, and construction material to and from job sites.</li><li>
Participates in routine functions of a crew.</li><li>
Performs maintenance on ponds and other City best management practices (BMPs), builds and repairs storm drains, cleans ditches and drains, lays pipe, repairs caves, sets catch basins, and other duties as assigned.</li><li>
Performs minor maintenance and repairs on equipment.</li><li>
Assist other employees on job sites with loading and unloading equipment.</li><li>
Assists with cleaning of the work site areas and equipment.</li><li>
Responds to citizen inquiries.</li><li>
Provides directions and instruction to helpers, assistants, interns, and/or temporary employees.</li><li>
Lifts up to 75 pounds and works in dirty and/or hazardous areas.</li></ul></div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Education/Experience</b></h2></div>
<p></p><div><div>Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.<br>
<br>
Two years operating heavy equipment or successful completion of a City apprenticeship program.</div><div><b><br>
The preferred candidate will have the ability to:</b></div><div><ul><li>
Climb, stoop, and bend.</li><li>
Use considerable knowledge of traffic laws and regulations as they apply to heavy motorized equipment.</li><li>
Understand oral and written instructions.</li><li>
Read city maps.</li><li>
Use adequate hearing, vision, and dept perception to safely work in the right-away and operate construction equipment in streets with high volume.</li><li>
Work in adverse weather conditions, including extreme hot and cold temperatures and wet / rainy environments during both emergency and non-emergency conditions.</li></ul></div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information &amp; Requirements</b></h2></div>
<p></p><div><ul><li><div>Must possess valid Commercial Driver&rsquo;s License. Must provide a copy of Division of Motor Vehicle driving record (obtained within last 30 days) during the interview.</div></li><li><div>
Preferred candidate will have Class A CDL.</div></li><li><div>
Preferred candidate will have tanker endorsement.</div></li></ul></div></div></div><p></p>

Equipment Operator II (Storm Water Management)

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
 <br/>
 <br/>
 The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.
 <br/>
 <br/>
 Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.
 <br/>
 <br/>
 The NCSB is seeking a Case Manager III to provide case management services (assessment, treatment planning, linking, monitoring, and advocacy) to an assigned caseload of children and adolescents with serious emotional disturbance (SED). Completes clinical I documentation in accordance with agency guidelines.
 <br/>
 <br/>
 <strong>
  Department Hiring Salary Range: $54,190-$62,185
  <br/>
  <br/>
 </strong>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 Essential functions include but are not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Provide a safe and welcoming environment while providing care coordination services to consumers and families.
  </li>
  <li>
   Serves as a primary point of contact for consumers and families being served by the clinic. Coordinate care, working collaboratively with prescribers, counselors, nurses, and administrative staff.
  </li>
  <li>
   Links consumers to resources, internal as well as external, and provides ad hoc assistance with navigating the service system.
  </li>
  <li>
   Facilitates communication and coordinates care between CSB providers and consumer's external healthcare providers for continuity of care.
  </li>
  <li>
   Assist consumers and families with accessing behavioral health crisis services when needed.
  </li>
  <li>
   Advocates for consumers and families to ensure needed support and resources are available.
  </li>
  <li>
   Maintain consumer's medical record.
  </li>
  <li>
   Obtain and maintain clinical documentation and health records from other providers to ensure continuity of care.
  </li>
  <li>
   Participate in regular supervision with Clinical Coordinator and consult with other team members as needed.
  </li>
  <li>
   Attend staff meetings, case reviews, and training as required.
  </li>
  <li>
   Performs other work-related projects and duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 Education/Experience
 <br/>
 <br/>
 Bachelor's degree in a human services field.
 <br/>
 <br/>
 Two years experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations. Experience working with children and adolescents is required.
 <br/>
 <br/>
 <strong>
  Additional Information &amp; Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Valid Driver's License may be required depending on assignment.
  </li>
  <li>
   Certification in basic first aid and CPR, depending on area of assignment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working Hours:
 </strong>
 Monday &mdash; Friday 8:30 am- 5pm with ability to work evening and weekend events as needed.
 <br/>
 <br/>
 <ul>
  <li>
   Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
  </li>
  <li>
   Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
  </li>
  <li>
   Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
  </li>
  <li>
   Retirement
   <br/>
   <br/>
  </li>
 </ul>
 If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
 <br/>
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 If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
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   The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant&rsquo;s school of enrollment must be an accredited institution.
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  Note
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 The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
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 <strong>
  Non-City
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 Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
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 01
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 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
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   I understand and will answer the following supplemental questions completely and thoroughly.
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 Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?
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   Yes
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   No
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 03
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 Are you a current or previous City of Norfolk employee?
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   Yes - I am a current City of Norfolk Employee
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   Yes - I am a previous City of Norfolk Employee
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   No - I am not a previous or current City of Norfolk employee
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 04
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 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
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 05
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 Please select the highest level of education you have completed.
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   High School Diploma/GED
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   Associate's Degree
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   Bachelor's Degree
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   Master's Degree or higher
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 Do you have two or more years' experience in behavioral healthcare?
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   Yes
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   No
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 Do you have experience working with children and adolescents?
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   Yes
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   No
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 Do you have a valid driver's license?
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   Yes
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   No
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 09
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 Please provide the name, email address, and phone number of your current or most recent supervisor
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 10
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 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
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 11
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 A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?
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   I have been convicted of a felony
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   I have been convicted of a misdemeanor
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   I have been convicted of a felony and a misdemeanor
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   I have not been convicted of a felony or a misdemeanor
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  </li>
 </ul>
 12
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 If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.
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 13
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 Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)
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   Yes
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   No
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 </ul>
 14
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 Please indicate your veteran status. (A copy of your long form DD-214 may be required)
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  <li>
   I am not a Veteran
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   I am a Veteran
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   I am a Disabled Veteran
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   Required Question
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 </ul>
</div>


Children's Mental Health Case Manager III

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<p></p><div><br>
<div>Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.</div><div></div><div><br>
The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.</div><div></div><div><br>
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.</div><br>
The NCSB is seeking a Case Manager III to provide case management services (assessment, treatment planning, linking, monitoring, and advocacy) to an assigned caseload of children and adolescents with serious emotional disturbance (SED). Completes clinical I documentation in accordance with agency guidelines.<br>
<div><b>
Department Hiring Salary Range: $54,190-$62,185</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><div>Essential functions include but are not limited to:</div><br>
<ul><li>
Provide a safe and welcoming environment while providing care coordination services to consumers and families.</li><li>
Serves as a primary point of contact for consumers and families being served by the clinic. Coordinate care, working collaboratively with prescribers, counselors, nurses, and administrative staff.</li><li>
Links consumers to resources, internal as well as external, and provides ad hoc assistance with navigating the service system.</li><li>
Facilitates communication and coordinates care between CSB providers and consumer's external healthcare providers for continuity of care.</li><li>
Assist consumers and families with accessing behavioral health crisis services when needed.</li><li>
Advocates for consumers and families to ensure needed support and resources are available.</li><li>
Maintain consumer's medical record.</li><li>
Obtain and maintain clinical documentation and health records from other providers to ensure continuity of care.</li><li>
Participate in regular supervision with Clinical Coordinator and consult with other team members as needed.</li><li>
Attend staff meetings, case reviews, and training as required.</li><li>
Performs other work-related projects and duties as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education/Experience</b></h2></div>
<p></p><div><div>Bachelor's degree in a human services field.<br>
<br>
Two years experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations. Experience working with children and adolescents is required.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information &amp; Requirements</b></h2></div>
<p></p><div><div><ul><li>Valid Driver's License may be required depending on assignment.</li><li>
 Certification in basic first aid and CPR, depending on area of assignment.</li></ul><div><div><b>
Working Hours:</b> Monday &mdash; Friday 8:30 am- 5pm with ability to work evening and weekend events as needed.</div></div></div></div></div></div><p></p>

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Children's Mental Health Case Manager III

Children's Mental Health Case Manager III