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Classic Auto Group Ohio

<div>NOW HIRING: Service BDC Support Specialist 
Classic Volkswagen &ndash; Mentor, Ohio

Jumpstart Your Career with Classic Volkswagen!

Are you organized, customer-focused, and ready to grow your career in the automotive industry? Classic Volkswagen in Mentor, part of the award-winning Classic Auto Group, is seeking a Service BDC Support Specialist to join our fast-paced, customer-focused service department.

This is an excellent opportunity for someone who enjoys helping customers, coordinating service appointments, supporting a busy service team, and creating an exceptional customer experience.

Why Join Classic Volkswagen?

We offer more than a job&mdash;we offer a career path with opportunities for advancement within one of Northeast Ohio's most respected automotive groups.

Benefits &amp; Perks
<ul><li>Comprehensive paid training</li><li>Weekly pay via direct deposit</li><li>Competitive compensation with advancement opportunities</li><li>Medical, dental, vision, prescription, and life insurance coverage</li><li>Employee Assistance Program (EAP)</li><li>401(k) Plan with company contribution after just 2 months</li><li>Up to 3 weeks of Paid Time Off annually (2 weeks available during your first year)</li><li>Holiday Pay starting on Day One</li><li>Factory-sponsored vehicle purchasing programs</li><li>Employee discounts on service and parts</li><li>Strong promote-from-within culture</li></ul>

What You'll Do

As a Service BDC Support Specialist, your responsibilities will include:
<ul><li>Answering inbound service calls, emails, and online appointment requests</li><li>Scheduling service appointments and coordinating with service advisors</li><li>Making outbound follow-up calls for maintenance reminders, declined services, and upcoming appointments</li><li>Maintaining accurate customer and vehicle information in dealership systems</li><li>Providing outstanding customer service and communication throughout the service process</li><li>Supporting service department operations through consistent customer engagement and organization</li><li>Assisting in achieving customer satisfaction and retention goals</li></ul>

What We're Looking For
<ul><li>Friendly, professional, and customer-service-oriented attitude</li><li>Strong verbal and written communication skills</li><li>Ability to multitask in a fast-paced environment</li><li>Strong organizational and computer skills</li><li>Dependable, motivated, and eager to learn</li><li>Previous customer service, call center, receptionist, or automotive experience is a plus, but not required</li><li>Valid driver's license preferred</li></ul>

About Classic Auto Group

Founded in 1979 in Mentor, Ohio, Classic Auto Group has grown from a single dealership into one of the nation's top-ranked automotive groups, representing 19 brands across 17 locations throughout Northeast Ohio.

Apply today and start building your future with Classic Volkswagen!

Learn more at www.driveclassic.com</div>

Automotive BDC Service Support Specialist - Full-time- Volkswagen- Mentor

Join Classic Auto Group Ohio and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Classic Auto Group Ohio

About Company

Automotive BDC Service Support Specialist - Full-time- Volkswagen- Mentor