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Coccinelle

ABOUT COCCINELLEAt Coccinelle, we bring the authentic European supermarket experience to the United Arab Emirates, offering carefully selected premium products, exceptional freshness, and outstanding customer service. As the exclusive representative of the Coccinelle brand in the UAE, we combine European retail standards with local excellence to deliver a unique shopping experience built on quality, freshness, and professionalism.ROLE PURPOSEAs a Store Manager, you will be responsible for leading the overall supermarket operations, ensuring exceptional customer service, maximising sales and profitability, maintaining operational excellence, and driving team performance. You will oversee all store functions including sales, customer experience, inventory management, merchandising, food safety, financial performance, and staff development while ensuring compliance with company policies and European retail standards.KEY RESPONSIBILITIESPerform any additional duties assigned by senior management.Manage store budgets, operating expenses, and cost control initiatives.Lead periodic stock takes, inventory audits, and operational inspections.Maintain a clean, organized, safe, and welcoming shopping environment.Prepare daily, weekly, and monthly operational and management reports.Foster a positive, professional, and high-performance work environment.Ensure FIFO and FEFO stock rotation procedures are consistently followed.Ensure pricing accuracy and promotional compliance throughout the store.Monitor operational risks and implement corrective actions where necessary.Ensure accurate cash management, banking procedures, and POS operations.Ensure compliance with food safety, hygiene, sanitation, and health regulations.Ensure proper staffing levels, workforce planning, and efficient shift scheduling.Ensure accurate stock management, inventory control, and shrinkage prevention.Coordinate promotional campaigns, seasonal activities, and new product launches.Ensure products are properly displayed, priced, labeled, and replenished at all times.Supervise receiving operations to ensure accuracy of deliveries and documentation.Coordinate with suppliers, contractors, and external service providers when required.Analyze sales reports, inventory reports, labor costs, and operational performance data.Conduct regular employee performance evaluations and implement development plans.Address customer concerns, complaints, and service recovery professionally and promptly.Monitor waste levels and implement initiatives to reduce losses, damages, and expired products.Monitor daily sales performance and implement action plans to achieve business objectives.Recruit, train, coach, motivate, and develop store employees and department supervisors.Maintain excellent visual merchandising standards throughout all supermarket departments.cAchieve sales, profitability, productivity, and operational KPIs established by management.Monitor inventory levels to ensure product availability while minimizing overstock and stock shortages.Work closely with finance regarding sales reconciliation, cash handling, and store financial controls.Promote a culture of accountability, teamwork, continuous improvement, and operational excellence.Ensure confidentiality of company information, financial data, customer information, and operational reports.Ensure compliance with company policies, operational procedures, and UAE regulatory requirements.Coordinate with purchasing, warehouse, and inventory teams regarding replenishment requirements.Support company expansion initiatives, operational improvement projects, and business development activities.Lead the overall daily operations of the supermarket to ensure smooth, efficient, and profitable business performance.Collaborate with HR regarding recruitment, onboarding, attendance, disciplinary matters, and employee engagement.Deliver an outstanding customer shopping experience by maintaining the highest standards of service and store presentation.QUALIFICATIONSExcellent communication and interpersonal skills.Strong Microsoft Excel and Microsoft Office skills.Strong financial management and budgeting skills.Strong commercial awareness and business acumen.Ability to communicate fluently in English is required.Excellent problem-solving and conflict resolution skills.Professional appearance, attitude, and leadership presence.Arabic language skills or additional languages are an advantage.Strong understanding of food safety, hygiene, and quality standards.Ability to manage multiple priorities in a fast-paced retail environment.Knowledge of inventory control, stock management, and loss prevention.Experience with ERP systems, POS systems, and retail management software.Good understanding of inventory management, merchandising, and retail operations.Minimum 5&ndash;8 years of experience in supermarket, hypermarket, premium retail, or FMCG operations.Bachelor's Degree in Business Administration, Retail Management, Commerce, or a related field is preferred.Excellent analytical, organizational, and decision-making abilities.Proven ability to achieve sales targets and operational KPIs.Experience in premium supermarkets, European retail brands, luxury grocery stores, or international retail chains is highly preferred.Minimum 3 years of experience in a Store Manager or Assistant Store Manager role.Strong leadership and people management skills.WORK CONDITIONSRequires standing and walking throughout the store for extended periods.Rotational shifts, weekends, and public holiday work are required based on business needs.Daily use of ERP systems, POS systems, Microsoft Office applications, and operational reporting tools.Responsible for ensuring a safe, compliant, customer-focused, and commercially successful store environment.Frequent coordination with finance, purchasing, warehouse, HR, suppliers, quality assurance, and senior management.May require extended working hours during peak trading periods, promotions, audits, inventory counts, and seasonal campaigns.Full-time position based in Dubai, United Arab Emirates.Supermarket-based leadership role with daily interaction across all operational departments.WHAT WE OFFERCompetitive compensation and benefits package.Professional, supportive, and collaborative work culture.Continuous learning and leadership development opportunities.Exposure to premium European supermarket operations and international retail standards.Opportunity to grow within a dynamic and expanding premium supermarket organization.Pay: AED7,000.00 - AED9,000.00 per monthWork Location: In person

Supermarket Manager

ABOUT COCCINELLEAt Coccinelle, we bring the authentic European supermarket experience to the United Arab Emirates, offering carefully selected premium products, exceptional freshness, and outstanding customer service. As the exclusive representative of the Coccinelle brand in the UAE, we combine European retail standards with local excellence to deliver a unique shopping experience built on quality, freshness, and professionalism.ROLE PURPOSEAs a Bakery Associate, you will be responsible for preparing, baking, displaying, and packaging bakery products while maintaining the highest standards of quality, freshness, food safety, and customer service. You will play a key role in ensuring that the bakery department operates efficiently, products are presented professionally, inventory is managed accurately, and customers enjoy a premium European bakery experience within our supermarket.KEY RESPONSIBILITIESFollow all food safety, HACCP, hygiene, sanitation, and municipality regulations.Monitor stock levels and promptly report low inventory or replenishment needs.Rotate stock using FIFO principles to minimise waste and ensure product freshness.Assist in inventory counts, stock audits, and department inspections when required.Support promotional activities, seasonal displays, special offers, and merchandising initiatives.Display bakery products attractively while maintaining premium merchandising standards.Properly label, price, package, and store bakery products in accordance with company procedures.Prepare, bake, decorate, package, and replenish bakery products according to company standards.Ensure all bakery products meet company quality, freshness, presentation, and food safety requirements.Minimise product waste by following proper preparation, storage, baking, and handling procedures.Inspect ingredients and bakery supplies to ensure quality, freshness, and compliance with product specifications.Respond professionally to customer inquiries, special requests, custom orders, and product availability questions.Maintain accurate records of production, waste, damaged products, stock movement, and daily department activities.Report equipment malfunctions, safety concerns, product quality issues, or operational problems immediately.Operate bakery equipment, mixers, ovens, slicers, proofers, weighing scales, and other bakery tools safely and professionally.Operate bakery equipment, mixers, ovens, slicers, proofers, weighing scales, and other bakery tools safely and professionally.Maintain the cleanliness and hygiene of the bakery section, equipment, tools, ovens, workstations, and preparation areas at all times.Ensure compliance with company policies, health and safety regulations, food handling procedures, and operational standards.Maintain confidentiality regarding company operations, suppliers, pricing, purchasing information, recipes, and internal business matters.Maintain confidentiality regarding company operations, suppliers, pricing, purchasing information, recipes, and internal business matters.Assist customers by providing product recommendations, ingredient information, serving suggestions, and excellent customer service.Coordinate with purchasing, warehouse, receiving, and supermarket departments regarding stock availability and product requirements.Support urgent operational requirements, special customer orders, festive seasons, promotional events, and management requests whenever needed.QUALIFICATIONSProfessional appearance, attitude, and conduct.Good communication and customer service skills.Ability to communicate clearly in English is required.Ability to operate bakery equipment safely and efficiently.Good understanding of food safety and hygiene standards.Strong attention to detail and commitment to product quality.Arabic language skills or additional languages are an advantage.Ability to work under pressure while maintaining quality standards.Ability to identify bakery products, ingredients, and quality standards.Ability to maintain cleanliness and organised work areas throughout the shift.Good understanding of stock rotation, inventory control, and waste reduction.Ability to assist customers professionally with product selection and special requests.Strong knowledge of bakery preparation, baking techniques, and product presentation.Minimum 3&ndash;5 years of experience as a Bakery Associate, Baker, Pastry Assistant, Bakery Production Staff, or similar role.Experience in premium supermarkets, European supermarkets, luxury grocery stores, bakeries, caf&eacute;s, hotels, or restaurants is preferred.Knowledge of HACCP, municipality food safety regulations, personal hygiene standards, and sanitation procedures is preferred.Good knowledge of baking processes, ingredient handling, packaging standards, merchandising, storage temperatures, inventory management, food preparation, and customer service best practices.WORK CONDITIONSFull-time position based in Dubai, United Arab Emirates.May require lifting, carrying, and handling bakery ingredients, trays, and equipment.May require standing for extended periods while preparing and serving bakery products.Rotational shifts, weekends, and public holiday work may be required based on business needs.Supermarket-based role with daily bakery preparation and customer service responsibilities.May require extended working hours during promotions, festive seasons, inventory counts, or operational requirements.Regular use of ovens, mixers, proofers, slicers, weighing scales, refrigeration equipment, packaging machines, and cleaning equipment.Continuous coordination with supermarket management, warehouse teams, purchasing department, receiving teams, quality control staff, and other operational departments.WHAT WE OFFERCompetitive compensation and benefits package.Continuous learning and development opportunities.Professional, supportive, and collaborative work culture.Exposure to premium European supermarket operations and international retail standards.Opportunity to grow within a dynamic and expanding premium supermarket organization.Pay: AED2,300.00 - AED3,000.00 per monthWork Location: In person

Bakery

Join Coccinelle and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Coccinelle

About Company

Supermarket Manager

Bakery