Abrar Admin

ComTec Information Systems (IT)

<div>
 
 
 Title:
 
 IT Field Services Technician/Desktop Support Engineer
 
 
 
 Location:
 
 Baton Rouge, LA /
 
 Hammond, LA
 
 
 
 
 Schedule:
 
 Onsite (Travel to Onsite or nearby locations as needed)
 
 
 
 
 
 
 Job Description
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Assist with desktop support tasks like software/hardware installs, upgrades, and basic troubleshooting.
 </li>
 <li>
 Set up, relocate, and configure workstations, desktops, and laptops.
 </li>
 <li>
 Troubleshoot and manage network or electrical cabling in tight spaces (e.g., under desks).
 </li>
 <li>
 Install print drivers, software applications, and use remote support tools.
 </li>
 <li>
 Handle ServiceNow tickets for requests and incidents.
 </li>
 <li>
 Document all tasks accurately.
 </li>
 <li>
 Support data transfers, IT asset recovery, and decommissioning.
 </li>
 <li>
 Deliver great customer service onsite.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 5+ years of experience in IT/technical support.
 </li>
 <li>
 Basic knowledge of Windows 10/11 and simple networks (LAN/WAN).
 </li>
 <li>
 Comfort working in tight spaces and lifting up to 50 lbs. for IT equipment.
 </li>
 <li>
 Strong communication skills for customers and teams.
 </li>
 <li>
 Experience with ServiceNow or any ticketing system is a plus.
 </li>
 <li>
 Willing to travel locally as needed:
 </li>
 <li>
 A+ certification is recommended but not required.
 </li>
 </ul>
</div>

Desktop Support Engineer

Join ComTec Information Systems (IT) and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ComTec Information Systems (IT)

About Company

Desktop Support Engineer