Qureos Mentor

Community Clinic

Community Clinic provides comprehensive healthcare services in Arkansas and Oklahoma, including primary care, urgent care, pediatrics, women's health, dental, and behavioral health. They focus on whole-person care, ensuring that patients receive compassionate and accessible treatment tailored to their needs. With a network of clinics and a commitment to exceptional service, Community Clinic aims to meet the healthcare needs of individuals and families in the region.

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><i>Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients&mdash;and our team. Every employee plays a vital role in living out our promise: We care. You belong.</i></p><p><b>
Job Summary</b></p><p>
We are seeking a front desk Patient Coordinator for our Primary &amp; Specialty Care location in Fayetteville, AR on MLK in our Rheumatology department. The Patient Coordinator serves as the first point of contact for patients within the Clinic, providing a cordial greeting and ensuring the patient's need are met in an effective positive way. The is a full-time position with the schedule of Monday - Friday 8:00 AM - 5:00 PM.</p><p></p><b><br>
Responsibilities</b><ul><li>
Provides exceptional customer service during all aspects of a patient visit to Community Clinic</li><li>
Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.</li><li>
Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.</li><li>
Coordinates with Patient Financial Services on required patient information in the EMR, payments and insurance inquiries.</li><li>
Schedules patient appointments appropriately, based on patient needs, provider requests and approved scheduling guidelines.</li><li>
Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times.</li><li>
Keeps management team informed of all activities and on goings in the medical clinic.</li><li>
Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECK, HRSA, NCQA PCMH and OSHA.</li></ul><p></p><p><b><br>
Knowledge and critical skills</b></p><ul><li>
Ability to perform cash, check and credit card payment transactions with accuracy.</li><li>
Ability to work and function independently and within a team.</li><li>
Strong interpersonal skills and the ability to work effectively with people of all backgrounds.</li><li>
Knowledge of computer software such as Microsoft Office Software.</li><li>
Ability to train, guide and monitor staff and new staff, act as a liaison for manager and assist with scheduling and coverage.</li><li>
Communication: Excellent verbal and written communication skills for interacting with patients, families and medical staff,</li></ul><p></p><p><b><br>
Required Qualifications</b></p><ul><li>
High school diploma or equivalent required.</li><li>
Strong interpersonal skills and the ability to work effectively with people of all backgrounds required.</li><li>
Customer service experience required</li><li>
Knowledge of computer software such as Microsoft Office is preferred.</li><li>
Medical terminology and insurance verification experience preferred.</li></ul><p></p><p><b><br>
Preferred Qualifications</b></p><ul><li>
1 year medical front office experience preferred.</li><li>
1 year customer service experience preferred.</li><li>
Bilingual (Spanish &amp; English) preferred.</li></ul><p></p><p><b><br>
Why Join Community Clinic?</b></p><ul><li>
Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!</li><li>
Excellent Benefits Package including:<ul><li>
Health, Vision, Dental and Life Insurance</li><li>
403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)</li><li>
Paid Time Off and 10 Annual Paid Holidays</li><li>
Employee Discounts for Care</li></ul></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
Monday - Friday 8:00 AM - 5:00 PM<br>
40 - Hours</div>

Patient Coordinator

<div><div><div><p><i>Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients&mdash;and our team. Every employee plays a vital role in living out our promise: </i><b><i>We care. You belong.</i></b></p><p></p><p><b><br>
Job Summary</b></p><p>
Community Clinic is seeking an experienced Nurse or Medical Assistant to hire as the Clinical Team Lead for the clinical team at our Primary &amp; Specialty Clinic in Rogers, AR. The Clinical Team Lead is the Practice Manager&rsquo;s right hand and will lead the day-to-day activities of the patient care support team consisting of Nurses and Medical Assistants. The ideal candidate will have supervisory experience, outpatient clinical experience, and a passion for providing access to health care to everyone in our community! This position is Monday - Friday 8:00 AM - 5:00 PM. Bilingual speaking ability of Spanish &amp; English is preferred.</p><p></p><p><b><br>
Key Responsibilities</b></p><ul><li>
Assists the Practice Manager to ensure efficient patient flow and high quality staff performance.</li><li>
Assumes responsibility of the clinic in the Practice Manager&rsquo;s absence, in conjunction with the DON.</li><li>
Leads the team on a daily basis, by providing a model of positive, compassionate care for our patients and support to our staff.</li><li>
Demonstrates exceptional customer service while interacting with providers, patients and coworkers.</li><li>
Ensures adequate staff coverage for absences and helps develop work assignments. Include proactive development of staffing plan as well as the ability to flex coverage daily depended on practice need.</li><li>
Provides direct clinical support to the providers as needed.</li><li>
Trains, mentors and completes staff competency evaluations for both new and existing clinical staff.</li><li>
Assists in the supervision of clinical staff and gives input for performance reviews and corrective action plans as needed.</li><li>
Assists in coordination of inventory and ordering medical supplies, as required.</li><li>
Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, CLIA, HRSA, NCQA PCMH and OSHA.</li></ul><p></p><p><b><br>
Skills</b></p><ul><li>
High level of clinical knowledge and skills.</li><li>
Ability to work and function independently and within a team.</li><li>
Strong interpersonal skills, the ability to work effectively with people of all backgrounds.</li><li>
Intermediate or better using Microsoft Office and Microsoft Excel.</li><li>
Able to perform proficiently on current practice management system and/or electronic medical records.</li><li>
Commitment to professional development activities, such as trainings and CEUs.</li><li>
Strong organizational skills and attention to details.</li><li>
Excellent leadership and communication skills.</li><li>
Commitment to the practice&rsquo;s high quality, compassionate care of patients.</li></ul><p></p><p><b><br>
Required Qualifications</b></p><ul><li>
HS Diploma or equivalent required</li><li>
Current active Nursing license or Medical Assistant certification required.</li><li>
5+ experience in patient care in an outpatient setting required</li></ul><p></p><p><b><br>
Preferred Qualifications</b></p><ul><li>
2+ years of leadership or supervisory experience preferred</li><li>
Multilingual ability (especially Spanish or Marshallese) preferred</li></ul><p></p><p><b><br>
Why Work at Community Clinic?</b></p><ul><li>
Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!</li><li>
Excellent Benefits Package including:<ul><li>
Health, Vision, Dental and Life Insurance</li><li>
403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)</li><li>
Paid Time Off and Holidays</li><li>
Employee Discounts for Care</li></ul></li></ul></div></div><br>
<p></p>
Monday - Friday 8:00 AM - 5:00 PM<br>
40 - Hours</div>

Clinical Team Lead - MA, LPN or RN

Join Community Clinic and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Community Clinic

About Company

Patient Coordinator

Clinical Team Lead - MA, LPN or RN