Clinical Team Lead - MA, LPN or RN

Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong.

Job Summary

Community Clinic is seeking an experienced Nurse or Medical Assistant to hire as the Clinical Team Lead for the clinical team at our Primary & Specialty Clinic in Rogers, AR. The Clinical Team Lead is the Practice Manager’s right hand and will lead the day-to-day activities of the patient care support team consisting of Nurses and Medical Assistants. The ideal candidate will have supervisory experience, outpatient clinical experience, and a passion for providing access to health care to everyone in our community! This position is Monday - Friday 8:00 AM - 5:00 PM. Bilingual speaking ability of Spanish & English is preferred.

Key Responsibilities

• Assists the Practice Manager to ensure efficient patient flow and high quality staff performance.
• Assumes responsibility of the clinic in the Practice Manager’s absence, in conjunction with the DON.
• Leads the team on a daily basis, by providing a model of positive, compassionate care for our patients and support to our staff.
• Demonstrates exceptional customer service while interacting with providers, patients and coworkers.
• Ensures adequate staff coverage for absences and helps develop work assignments. Include proactive development of staffing plan as well as the ability to flex coverage daily depended on practice need.
• Provides direct clinical support to the providers as needed.
• Trains, mentors and completes staff competency evaluations for both new and existing clinical staff.
• Assists in the supervision of clinical staff and gives input for performance reviews and corrective action plans as needed.
• Assists in coordination of inventory and ordering medical supplies, as required.
• Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, CLIA, HRSA, NCQA PCMH and OSHA.

Skills

• High level of clinical knowledge and skills.
• Ability to work and function independently and within a team.
• Strong interpersonal skills, the ability to work effectively with people of all backgrounds.
• Intermediate or better using Microsoft Office and Microsoft Excel.
• Able to perform proficiently on current practice management system and/or electronic medical records.
• Commitment to professional development activities, such as trainings and CEUs.
• Strong organizational skills and attention to details.
• Excellent leadership and communication skills.
• Commitment to the practice’s high quality, compassionate care of patients.

Required Qualifications

• HS Diploma or equivalent required
• Current active Nursing license or Medical Assistant certification required.
• 5+ experience in patient care in an outpatient setting required

Preferred Qualifications

• 2+ years of leadership or supervisory experience preferred
• Multilingual ability (especially Spanish or Marshallese) preferred

Why Work at Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
• Excellent Benefits Package including:
  • Health, Vision, Dental and Life Insurance
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  • Paid Time Off and Holidays
  • Employee Discounts for Care