Qureos Mentor

Conduent

<div>Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. 
Technical Lead Engineer &ndash; Medicaid Enterprise Data Warehouse (MEDW)
Position Summary:
The Technical Lead for the Medicaid Enterprise Data Warehouse (MEDW) provides hands-on technical direction, architectural oversight, and implementation leadership for the design, development, and operation of the data warehouse environment. This role bridges business and technical teams to ensure the MEDW meets performance, scalability, security, and compliance requirements that support Medicaid program analytics, reporting, and federal submissions.
The Technical Lead is the subject matter expert for data integration, ETL/ELT frameworks, database design, and system interfaces across the Medicaid enterprise ecosystem&mdash;including MMIS, MCOs, eligibility systems, and provider data sources.
Key Responsibilities:
Technical Leadership &amp; Architecture<ul><li>
Lead the design, implementation, and maintenance of the Medicaid Enterprise Data Warehouse architecture (data models, ETL/ELT pipelines, metadata, and BI layers).</li><li>
Define and enforce data architecture standards, integration patterns, and performance optimization strategies.</li><li>
Collaborate with the Data Warehouse Manager and Enterprise Architect to align MEDW technical design with enterprise data strategy and Medicaid business needs.</li><li>
Provide technical guidance and code reviews for data engineers and developers.</li></ul>
Data Integration &amp; Engineering<ul><li>
Oversee the development and optimization of ETL/ELT processes to extract, transform, and load data from MMIS, MCOs, and other Medicaid source systems.</li><li>
Design and maintain logical and physical data models, ensuring scalability and compliance with Medicaid and CMS data standards.</li><li>
Implement data validation, quality control, and reconciliation processes for inbound and outbound data exchanges.</li><li>
Ensure the accuracy and timeliness of data used for analytics, dashboards, and CMS reporting (e.g., T-MSIS, CMS-64, CMS-21).</li></ul>
Governance, Security &amp; Compliance<ul><li>
Implement and enforce data governance, lineage tracking, and metadata management standards.</li><li>
Ensure compliance with HIPAA, CMS, and state data security and privacy requirements.</li><li>
Collaborate with information security teams to manage user access, encryption, and audit processes.</li></ul>
Performance &amp; Operations<ul><li>
Monitor system performance and troubleshoot complex data or processing issues.</li><li>
Lead efforts in data warehouse tuning, storage optimization, and capacity planning.</li><li>
Support release management, environment configuration, and version control.</li><li>
Ensure high availability, reliability, and disaster recovery preparedness of the MEDW platform.</li></ul>
Collaboration &amp; Support<ul><li>
Serve as the primary technical point of contact for MEDW development and support teams.</li><li>
Work closely with business analysts, data scientists, and Medicaid program staff to translate business requirements into scalable technical solutions.</li><li>
Mentor junior engineers and developers to foster technical excellence and knowledge sharing.</li><li>
Ability to manage concurrent priorities and drive initiatives to completion.</li></ul>
Qualifications:
Education:<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, or a related field (Master&rsquo;s preferred).</li></ul>
Experience:<ul><li>
7+ years of experience in data warehousing or enterprise data systems.</li><li>
3+ years of experience in technical leadership or senior engineering role.</li><li>
Strong background in healthcare or Medicaid systems, particularly with MMIS, claims, eligibility, and provider data.</li><li>
Expertise in relational and/or cloud-based database platforms (e.g., SQL Server, Oracle, or Azure Synapse).</li><li>
Proven experience designing and managing large-scale ETL/ELT pipelines using Informatica</li></ul>
Skills:<ul><li>
Proficiency in SQL, data modeling, and performance tuning.</li><li>
Data Governance &amp; Quality - Knowledge of data lineage, cataloging, validation, and compliance (HIPAA, SOC2).</li><li>
Experience with BI/reporting tools (e.g., Tableau, SAS).</li><li>
Familiarity with CMS reporting requirements and federal Medicaid data standards.</li><li>
Strong problem-solving and analytical thinking for troubleshooting complex data flows</li><li>
Proven ability to analyze data quality, and dependency across multiple systems.</li><li>
Competent in developing data validation frameworks and ensuring pipeline reliability.</li><li>
Proficiency in Python, PowerShell, or Shell scripting for automation and data operations.</li><li>
Expertise in data modeling (OLTP, OLAP, star/snowflake schemas), metadata management, and integration design.</li><li>
Hands-on experience with Informatica, SSIS, Airflow, or equivalent tools for large-scale data integration.</li></ul>
Preferred Certifications:<ul><li>
AWS, Azure, or Snowflake Data Engineer / Architect certifications.</li><li>
Certified Data Management Professional (CDMP).</li></ul>
Success Factors:<ul><li>
Strong analytical and architectural mindset with attention to data integrity and system performance.</li><li>
Ability to lead through influence and collaboration across technical and business teams.</li><li>
Commitment to continuous improvement and innovation in a highly regulated environment.</li></ul>
Pay Range- Compliance
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $110,000 - $140,000. 
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.</div>

Technical Lead Engineer – Medicaid Enterprise Data Warehouse (MEDW)

<div>Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. 
ONSITE ONLY: Full-Time Suspense Transaction Processor
Location: Mather, CA ONSITE ONLY 
 
$19.50 per hour in training 
 
$19.50 per hour in production 
 
HOURS:
Schedule to consist of five days a week, Monday through Friday, w/occasional Saturdays. Shift hours are between the hours of 7:30 AM &ndash; 4:00 PM on Monday &ndash; Friday. Overtime may be required. Suspense assists Data Entry team when necessary. 
What you get:<ul><li> 
Paid Training</li><li>
Benefits- effective 1st day</li><li>
Career Growth Opportunities</li><li>
Great Work Environment</li><li>
Perks</li></ul> 
PURPOSE OF POSITION:
The Suspense Transaction Processor will use a PC workstation and telephone outreach to accurately process child support collections from scanned documents which do not contain the proper identification to process under usual processing rules. 
RESPONSIBILITIES:<ul><li>
Accurately posting financial information using a PC workstation.</li><li>
Maintain established productivity and quality standards, attentive to detail and accuracy.</li><li>
Outreach to employers and contact with county and DCSS resources.</li><li>
Use of CSE, KidStar, and internet resources for research purposes.</li><li>
Performing additional quality control checks.</li><li>
Observes professional standards of conduct, including attendance, professional behavior and dress code.</li><li>
Performs other duties as assigned.</li><li>
High School diploma or GED. Customer Service or previous telephone experience a plus. Previous computer experience with knowledge of Windows desktop applications required.</li><li>
Position requires keyboarding repetitive motions with fingers and sitting for long periods of time.</li><li>
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.</li><li>
Provide peer-to-peer training for incoming training classes that transition to the call center floor.</li></ul> 
EDUCATION/SKILL/EXPERIENCE REQUIREMENTS:<ul><li>
High School diploma or GED. Customer Service or previous telephone experience a plus. Previous computer experience with knowledge of Windows desktop applications required.</li></ul> 
PHYSICAL REQUIREMENTS:<ul><li>
Position requires keyboarding repetitive motions with fingers and sitting for long periods of time.</li><li>
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.</li><li>
Provide peer-to-peer training for incoming training classes that transition to the call center floor.</li></ul> 
 Requirements to be successful in this role you will:<ul><li>
Have a High School Diploma or an equivalent level of education.</li><li>
Be able to successfully pass a background check and fingerprinting.</li><li>
Demonstrate problem-solving skills.</li><li>
1-2 years&rsquo; experience in a call center environment.</li><li>
2 years&rsquo; experience in payments, and data entry.</li><li>
Be able to type a minimum of 30 WPM (words per minute) on a computer.</li><li>
Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship.</li><li>
The ability to convey complex information clearly and concisely.</li><li>
A strong work ethic.</li><li>
Effective and accurate written and verbal communication skills.</li><li>
The ability to be detail oriented.</li><li>
Effective problem-solving skills.</li><li>
The ability to be well organized.</li><li>
Excitement for innovative technology.</li><li>
Calm conflict resolution and problem-solving skills.</li><li>
100% attendance and punctuality commitment.</li><li>
The ability to work independently.</li></ul>
 Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $19.50 
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.</div>

Suspense Transaction Processor

<div>Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.<h1 class="jobSectionHeader"> 
Senior Scrum Master</h1>
Position Summary
The Senior Scrum Manager is a seasoned Agile leader responsible for driving the successful delivery of complex, multi-disciplinary technology programs across enterprise environments. Leveraging deep experience in Agile/Scrum methodologies, IT project management, system modernization, and large-scale platform migrations, the Senior Scrum Manager oversees multiple Scrum teams, ensuring consistent delivery excellence, stakeholder alignment, and continuous improvement. This role acts as a strategic partner to business and technical leadership, guiding teams through transformational initiatives including legacy system modernization, enterprise data integrations, Identity and Access Management (IAM), DevOps adoption, and enterprise Back Office enhancements.
With over 15 years of cross-functional experience across IT operations, Agile transformations, and technical program management, the Senior Scrum Manager applies advanced leadership, technical acumen, and communication skills to deliver high-impact outcomes within highly regulated and mission‑critical industries.
Key Responsibilities
Agile Leadership &amp; Delivery<ul><li>
Lead multiple Scrum teams through end‑to‑end project delivery using Agile, Scrum, and Kanban frameworks.</li><li>
Facilitate all key Scrum ceremonies including daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives.</li><li>
Coach, mentor, and evolve teams to adopt Agile best practices&mdash;driving improved velocity, quality, and delivery predictability.</li><li>
Champion Agile transformations across business, operations, and IT teams, enabling cultural shifts from Waterfall to Agile methodologies.</li></ul>
Enterprise Program &amp; Project Management<ul><li>
Oversee strategic enterprise programs including system migrations, Back Office System modernization, large data integrations, and IAM initiatives.</li><li>
Develop and manage project plans, charters, roadmaps, resource allocations, budgets ($1M&ndash;$20M+), and risk mitigation strategies.</li><li>
Own cross‑functional delivery for high‑visibility modernization efforts across stakeholders such as transportation agencies, utilities, retail organizations, and global franchises.</li><li>
Ensure all project deliverables adhere to PMI, Scrum, ITIL, and SDLC best practices.</li></ul>
Modernization, Integration &amp; Technical Leadership<ul><li>
Lead large-scale migrations from legacy platforms to successor systems, ensuring data integrity, ETL accuracy, and transition success.</li><li>
Oversee ETL processes, Oracle Data Integrator (ODI) workflows, performance tuning, and analytics reporting (OAS).</li><li>
Drive DevOps automation and CI/CD pipeline optimization, reducing release cycle time and improving deployment consistency.</li><li>
Collaborate on middleware, platform, and IAM initiatives including WebLogic, OIM, RBAC, SSO, and federated identity governance.</li></ul>
Stakeholder Management &amp; Communication<ul><li>
Serve as the primary liaison between executive leadership, technical teams, vendors, and business partners.</li><li>
Facilitate governance meetings, steering committees, operational checkpoints, and stakeholder alignment sessions.</li><li>
Develop dashboards, KPI reporting, and communication frameworks in Jira, Azure DevOps, Confluence, and Power BI.</li><li>
Foster strong relationships and transparent communication to ensure expectation alignment and ongoing stakeholder engagement.</li></ul>
Continuous Improvement &amp; Operational Excellence<ul><li>
Identify and eliminate delivery bottlenecks, reduce team impediments, and refine processes across program portfolios.</li><li>
Introduce process automation, operational optimizations, and Agile workflows to increase productivity and reduce cost.</li><li>
Provide guidance on ITSM practices, ServiceNow workflows, change management, and incident/problem resolution processes.</li><li>
Drive measurable improvements in release frequency, system performance, team collaboration, and customer satisfaction.</li></ul>
Required Qualifications<ul><li>
10&ndash;15+ years of blended experience across Agile project management, Scrum Master roles, technical project management, and software development.</li><li>
Proven track record delivering large-scale IT modernization programs, data transformation projects, and enterprise system deployments.</li><li>
Strong proficiency in Agile/Scrum frameworks, SDLC, DevOps, ETL, analytics platforms, and application modernization.</li><li>
Hands-on experience with tools such as Jira, Confluence, Azure DevOps, MS Project, SharePoint, ServiceNow, ODI, OAS, WebLogic, SQL/PLSQL, and related enterprise technologies.</li><li>
Expertise in Identity &amp; Access Management (IAM), including OIM, RBAC, MFA/SSO, and compliance-driven security processes.</li><li>
Demonstrated ability to manage multi-million-dollar portfolios and lead cross-functional teams across distributed environments.</li><li>
Excellent communication, conflict resolution, negotiation, and stakeholder engagement skills.</li><li>
PSM I or CSM certification required; PMP/PMI experience is a strong plus.</li></ul>
Preferred Qualifications<ul><li>
Experience working in transportation, tolling, utility, retail, or large enterprise environments.</li><li>
Background leading Agile transformations at scale across large organizations.</li><li>
Familiarity with ITIL frameworks and ITSM operational models.</li><li>
Ability to create executive-level reports, dashboards, and performance metrics for leadership and governance boards.</li></ul>
Role Impact
The Senior Scrum Manager will play a critical role in guiding enterprise programs from concept to successful implementation, driving modernization, improving operational efficiency, and ensuring measurable business value. This role directly supports strategic objectives by delivering scalable, future‑ready technology solutions and fostering a high-performing Agile culture.<div><div>
Join Us:</div><div>
At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you&rsquo;ll find opportunities to:</div><div><ul><li><div>
Bring your authentic self to work every day.</div></li></ul></div><div><ul><li><div>
Grow and thrive both personally and professionally.</div></li></ul></div><div><ul><li><div>
Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.</div></li></ul></div><div>
With over 50,000 associates in 24 countries, you&rsquo;ll be part of a global team that&rsquo;s shaping the future &mdash; for the company and for yourself.</div></div><div> 
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $142,450-$170,000 annually.</div> 
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.</div>

Senior Manager, App Dev & Support

<div>Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. 
Senior Business Intelligence &amp; Reports Developer
Medicaid Enterprise Data Warehouse (EDW)
Position Overview
The Senior Business Intelligence &amp; Reports Developer is responsible for developing and supporting business intelligence solutions and reporting applications for a Medicaid Enterprise Data Warehouse (EDW). This role works closely with business stakeholders, data engineers, and analysts to deliver high-quality reporting, dashboards, and analytical solutions that support Medicaid program operations, compliance, and federal reporting requirements.
The ideal candidate has strong experience with enterprise reporting platforms, healthcare or Medicaid data, and the ability to translate complex business requirements into scalable reporting and analytics solutions.
Key Responsibilities
Business Intelligence &amp; Reporting Development<ul><li>
Design, develop, and maintain reports, dashboards, and data visualizations supporting Medicaid program operations and analytics.</li><li>
Develop complex SQL queries and data models to support reporting and analytics needs.</li><li>
Build enterprise reporting solutions using BI tools such as Tableau, Cognos, and similar platforms.</li><li>
Ensure reports and dashboards meet performance, usability, and accessibility standards.</li><li>
Implement data validation and quality checks within reporting solutions.</li></ul>
Medicaid Program Reporting<ul><li>
Develop and maintain reports supporting Medicaid program oversight, including eligibility, claims, providers, and encounters.</li><li>
Support reporting for Medicaid program areas including:<ul><li>
Managed Care</li><li>
Fee-for-Service (FFS)</li><li>
Provider Management</li><li>
Member Eligibility</li><li>
Pharmacy</li></ul></li><li>
Assist with analysis of healthcare utilization, cost trends, and program performance metrics.</li></ul>
Federal &amp; Regulatory Reporting<ul><li>
Develop reports supporting federal reporting requirements including CMS reporting submissions.</li><li>
Support reporting initiatives such as:<ul><li>
Transformed Medicaid Statistical Information System (T-MSIS)</li><li>
CMS program integrity reporting</li><li>
CMS quality and performance reporting</li><li>
Federal waiver reporting</li></ul></li><li>
Ensure reporting solutions align with CMS data standards and regulatory requirements.</li></ul>
Data Warehouse Integration<ul><li>
Work closely with EDW architects and ETL developers to design reporting data models and semantic layers.</li><li>
Participate in data warehouse design discussions related to reporting structures and data marts.</li><li>
Validate source-to-report data mapping and transformation logic.</li></ul>
Stakeholder Collaboration<ul><li>
Gather and document reporting requirements from Medicaid program staff and leadership.</li><li>
Translate business requirements into technical specifications and reporting designs.</li><li>
Provide guidance to business users on BI tools and reporting capabilities.</li></ul>
Performance &amp; Optimization<ul><li>
Optimize SQL queries, datasets, and BI reports for performance and scalability.</li><li>
Monitor report performance and troubleshoot data or performance issues.</li></ul>
Documentation &amp; Governance<ul><li>
Maintain documentation for report definitions, data sources, and business logic.</li><li>
Support data governance and metadata documentation initiatives.</li><li>
Ensure adherence to security, privacy, and HIPAA compliance standards.</li></ul> 
Required Qualifications<ul><li>
Bachelor&rsquo;s degree in Information Systems, Computer Science, Data Analytics, or related field.</li><li>
7+ years of experience in business intelligence, reporting development, or data analytics.</li><li>
5+ years of experience working with enterprise data warehouses.</li><li>
Strong SQL skills for complex data extraction and analysis.</li><li>
Experience with BI/reporting tools such as Tableau and Cognos:</li><li>
Experience developing dashboards and analytical reports.</li></ul> 
Preferred Qualifications<ul><li>
Experience with BI tools such as SAS and PowerBI</li><li>
Experience working with Medicaid or healthcare data.</li><li>
Familiarity with CMS reporting requirements and federal healthcare data standards.</li><li>
Experience with T-MSIS data structures and reporting.</li><li>
Experience working within large government or Medicaid data warehouse environments.</li><li>
Experience working in Agile or Scrum environments.</li></ul> 
Flexible Working
At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:<ul><li>
Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance</li></ul>
Working for You
We offer perks and rewards designed to support you:<ul><li>
Health &amp; Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one</li><li>
Retirement Savings: Robust programs to help you secure your financial future</li><li>
Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more</li><li>
Career Growth Opportunities: Paths for advancement within a global organization</li><li>
Paid Training: Learn while you earn with award-winning learning platforms</li><li>
Paid Time Off: Competitive PTO packages to help you recharge</li><li>
Great Work Environment: Join an award-winning culture that values diversity and inclusion</li></ul>
Join Us
At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you&rsquo;ll find opportunities to:<ul><li>
Bring your authentic self to work every day.</li><li>
Grow and thrive both personally and professionally.</li><li>
Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.</li></ul>
With over 50,000 associates in 24 countries, you&rsquo;ll be part of a global team that&rsquo;s shaping the future &mdash; for the company and for yourself.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $110,688 - $143,750. 
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.</div>

Senior Business Intelligence & Reports Developer

<div>Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.<div> 
<div>Remote Customer Service Representative III
</div><div>$18.00/HR
</div><div>Summary:
</div><div>As a Customer Service Representative III, you will assist the EPS Call Center with all aspects of the customer service functions, including receiving 80 inbound calls from Debit card cardholders; provide appropriate and accurate information over the telephone. Under the department supervisor(s) direction, CCA III will assist with supervisor calls and callbacks, agent chat assistance and any other related task.
What you get:
<div><ul><li>Full Time Employment
</li><li>Competitive Pay: Pay is $18.00/hr which may be below your state's minimum wage. Please take this into consideration when applying</li>
<li>We are currently NOT hiring in the following geographies, including but not limited to: AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA, MS, NJ, NY, OR, RI, VT, WA and PR.</li>
<li>Career Growth Opportunities</li>
<li>Full Benefit Options</li>
<li>Great Work Environment</li>
<li>Work schedule: will be the following 11:00AM-8:00PM or 12:00PM-9:00PM, with varying days off</li>
</ul></div>What you will be doing:
</div><div><ul><li>Assists with inbound calls from cardholders with questions or concerns about their Debit card accounts when an escalation is needed or call volume is required.</li>
<li>Assists with supervisor call backs</li>
<li>Assists with agent chat assistance</li>
<li>Assists with the call center floor to assist representatives with questions or difficult telephone calls.</li>
<li>Answers inquiries regarding general dispute process</li>
<li>Data entry of disputes when necessary</li>
<li>Assist department supervisor and manager in implementation of work assignments. Act as department supervisor without supervisor/manager.</li>
<li>Performs all other duties as assigned.</li>
</ul></div><div>People who succeed in this role have:
</div><div><ul><li>The ability to convey complex information in clear and concise terms to ensure customer understanding.</li>
<li>Strong work ethic.</li>
<li>Effective and accurate written and verbal communication skills.</li>
<li>Effective problem-solving skills.</li>
<li>Can navigate multiple applications and research solutions with ease</li>
<li>Love helping people and guiding them to the best solution for their issue</li>
<li>Are excited by innovative technology</li>
<li>Provide calm conflict resolution and problem solving for frustrated customers</li>
<li>Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers</li>
<li>Can commit to 100% attendance for three to five weeks of paid training</li>
</ul></div><div>Requirements
</div><div><ul><li>Must be at least 18 years of age or older.</li>
<li>Must have a High School Diploma, or GED</li>
<li>A minimum of 1 year experience in Call Center or Customer Services
</li><li>All internals must have 6 months experience in your current role.</li>
<li>Must be able to successfully pass a criminal background check, credit check and security fingerprint.</li>
<li>Compliance with camera requirements for meetings and training.</li>
<li>Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs.</li>
<li>Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.</li>
<li>Equipment: The company will provide all necessary computer equipment</li>
<li>Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download.</li>
<li>Working knowledge of computers and Windows applications.</li>
</ul></div>Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $18.00 per hour.</div> 
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.</div>

Remote Customer Experience Associate III

<div>Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. 
ORACLE PL/SQL DEVELOPER WITH JAVA KNOWLEDGE
Requirement:
The candidate is expected to have high degree of proficiency coding with Oracle PL/SQL scripts. Knowledge of Java is plus.
The ideal candidate is someone who is highly motivated and self-driven, with strong technical and analytical skills to quickly learn the inner working of the PBM &amp; Rebate application that is coded using PL/SQL. The candidate is expected to evolve as a Technical Subject Matter Expert (SME) for the PBM &amp; Rebate application and must be a willing to cross train other team members who will join the team and also serve as the technical lead for the PBM &amp; Rebate application. Working knowledge of Java is a strong plus - to support the Java version of the PBM &amp; Rebate application
The candidate is also expected to be hands on &ndash; including analysis, design, programming, implementation, maintenance, and enhancement of the PBM &amp; Rebate application for existing customers and future customers.
At least seven (10+) years of work experience is required.
The ideal candidate will have following characteristics:<ul><li>
Have strong oral and written communications skills. Candidate will be required to interact with business users to elicit and understand business requirements.</li><li>
Have ability to diagnose problems and suggest resolution with minimal guidance.</li><li>
Be ready to take responsibility for assigned tasks and work with others as needed to complete tasks.</li><li>
Successfully function within a project team and be a team player in an environment of deadlines and project milestones.</li><li>
Must have a positive &ldquo;can and will do&rdquo; attitude.</li></ul>
Major Responsibilities:<ul><li>
Analysis, design, programming, implementation, maintenance, and enhancement of PBM &amp; Rebate application that is coded in PL/SQL and Java. (For candidates with Java experience &ndash; the scope of work will also include supporting the Java version of PBM &amp; Rebate application)</li><li>
Support new business opportunities &ndash; including reading through RFP, meeting with business team members or clients, assist with proposal work, and complete design documentation and estimates to meet any new business requirements.</li><li>
Resolve any issues that present themselves in a timely manner to mitigate SLA delays.</li><li>
Investigate, resolve and document assigned issues and propose / implement solutions.</li><li>
Assist in discussions with clients and/or in the explanations of the issues, and recommended solutions.</li><li>
Assist in preparation of functional specifications for application systems, presentation of system</li><li>
Develop status reports of development activities weekly</li></ul>
Requirements and designs to client personnel.
Education and Work Experience: 
 
College degree with at least 7 years of work experience in software development.
Work Location: 
Atlanta, GA or Irivine,CA
Flexible Working
At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:<ul><li>
Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.</li></ul>
Working for You
We offer perks and rewards designed to support you:<ul><li>
Health &amp; Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.</li><li>
Retirement Savings: Robust programs to help you secure your financial future.</li><li>
Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.</li><li>
Career Growth Opportunities: Paths for advancement within a global organization.</li><li>
Paid Training: Learn while you earn with award-winning learning platforms.</li><li>
Paid Time Off: Competitive PTO packages to help you recharge.</li><li>
Great Work Environment: Join an award-winning culture that values diversity and inclusion.</li></ul> 
Join Us:
At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you&rsquo;ll find opportunities to:<ul><li>
Bring your authentic self to work every day.</li><li>
Grow and thrive both personally and professionally.</li><li>
Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.</li></ul>
With over 50,000 associates in 24 countries, you&rsquo;ll be part of a global team that&rsquo;s shaping the future &mdash; for the company and for yourself.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $96,250 - $125,000. 
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.</div>

PL/SQL Developer

<div>Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. 
MS Sentinel and Azure Cloud Analysis II
POSITION SUMMARY
This position is for a Level 2 Security Monitoring Analyst that will join our Cyber Security Operations team in US Only. The purpose of the role is to work with various tools and technologies, preferably MS Sentinel and Azure Cloud experience for discovering security incidents. Performing realtime monitoring on malicious activities, intrusions, infiltration attempts, analyzing logs looking for attack patterns to ensure infiltration attempts are identified and dealt with in a timely manner. Performing security analysis and review the alerts, escalate to Level-3. Provide primary level of analysis and provide technical insights for security incidents. 
PRIMARY DUTIES AND RESPONSIBILITIES<ul><li>
Primarily responsible for executing the security event assessment of security events from SIEM reporting systems, identify threats to our environment, remediate security threats and recovery of systems from security incidents.
</li><li>Works closely with Level 2 &amp; Level 3 team towards the continuous improvement of the service</li><li>
Responsible to ensure that all applications are functional and secure (IT security, Application Security and Information Security)
</li><li>Perform real time security monitoring and incident response activities across the global networks, leveraging a variety of tools and techniques</li><li>
Detect incidents through use cases, threat intelligence and hunting process across security-relevant data sets</li><li>
Recommend new, repeatable methods for finding malicious activities.</li><li>
Ensure all standards including Security Incident Response Process and guidelines are followed</li><li>
Must be able to communicate effectively with individuals at all levels of the organization.</li><li>
Provides correlation and trending of critical cyber incident activity.</li><li>
Improving the service level for security operations and monitoring.</li><li>
Creating and maintaining system documentation for security event processing.</li><li>
Author Standard Operating Procedures (SOPs) and training documentation</li><li>
Analyze incident indicators and tactics, techniques, and procedures (TTPs) to identify tools, provide context and severity</li><li>
Manage and maintain security tools to increase incident response efficiency</li><li>
Improve ability to detect and respond to intrusions.</li><li>
Help create and maintain process and tools documentation.</li></ul> 
QUALIFICATIONS
Education and Experience 
<ul><li>
Bachelor&rsquo;s Degree from four-year college or university in Information Technology, Information Security/Assurance, Engineering or similar area of study required.</li><li>
Prefer 1-2 years SOC/ Information Security experience.</li><li>
Prefer Experience working as part of globally distributed teams.</li><li>
Prefer 1-2 years Managed Services experience</li><li>
Prefer 1-2 years Azure Cloud security experience</li><li>
Prefer 1-2 years MS Sentinel experience
</li><li>Prefer 1-2 years EDR technologies experience
</li><li>Preferred candidates will have one or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, or other security specific vendor/product certifications
</li><li>Proven ability to make decisions and perform complex problem solving activities under pressure.</li><li>
Sharp analytical abilities and the ability to make sound decisions quickly are required.</li></ul> 
Flexible Working
At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:<ul><li>
Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.</li></ul> 
Working for You
We offer perks and rewards designed to support you:<ul><li>
Health &amp; Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.</li><li>
Retirement Savings: Robust programs to help you secure your financial future.</li><li>
Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.</li><li>
Career Growth Opportunities: Paths for advancement within a global organization.</li><li>
Paid Training: Learn while you earn with award-winning learning platforms.</li><li>
Paid Time Off: Competitive PTO packages to help you recharge.</li><li>
Great Work Environment: Join an award-winning culture that values diversity and inclusion.</li></ul> 
Join Us:
At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you&rsquo;ll find opportunities to:<ul><li>
Bring your authentic self to work every day.</li><li>
Grow and thrive both personally and professionally.</li><li>
Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.</li></ul>
With over 50,000 associates in 24 countries, you&rsquo;ll be part of a global team that&rsquo;s shaping the future &mdash; for the company and for yourself. 
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $76,000 - $100,000. 
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.</div>

MS Sentinel and Azure Cloud Analyst II

Join Conduent and explore 15   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.