Qureos Mentor

Council for Native Hawaiian Advancement

JOB SUMMARY:The Social Media and Online Presence Specialist is responsible for managing the organization&rsquo;s digital brand identity, online reputation, and engagement across all digital platforms. This role ensures that the company&rsquo;s story and offerings are effectively communicated through social media, websites, and online travel platforms. The ideal candidate combines creativity with data-driven insight&mdash;producing engaging content while monitoring performance and optimizing digital presence.This is both a strategic and hands-on role: the specialist creates, schedules, and reports on digital content, advises on website improvements, and ensures alignment with the broader sales and marketing objectives.DUTIES, RESPONSIBIITIES, &amp; EXPECTATIONS: Duties and responsibilities include, but are not limited to the following:Social Media Management<ul><li>Develop and execute a content calendar that aligns with marketing campaigns, promotions, and brand goals.</li><li>Create, post, and manage engaging content (photos, videos, stories, captions, etc.) across all active platforms (e.g., Instagram, Facebook, TikTok, Threads, LinkedIn).</li><li>Monitor engagement daily, responding to comments, messages, and inquiries in a timely and professional manner.</li><li>Implement strategies to grow audience reach, engagement, and conversions.</li><li>Collaborate with the Director of Sales and Von Mack team to ensure brand voice and campaign consistency.</li></ul>Content Creation &amp; Coordination<ul><li>Capture and curate on-brand visual and written content for social media, email, and web.</li><li>Manage content libraries, ensuring high-quality assets are available for ongoing promotions.</li><li>Coordinate with photographers, videographers, and design partners when needed.</li><li>Maintain tone, visual style, and messaging consistency across all digital channels.</li></ul>Website &amp; Digital Optimization<ul><li>Oversee website content to ensure accuracy, freshness, and alignment with ongoing promotions and brand updates.</li><li>Optimize page copy, imagery, and metadata for engagement and search visibility (no programming required).</li><li>Track site traffic and recommend improvements based on analytics and user behavior.</li><li>Collaborate with contractors or developers on larger website projects or redesigns.</li></ul>Online Travel &amp; Review Platform Management<ul><li>Monitor placement and content accuracy across online travel partners (e.g., Viator, Expedia, GetYourGuide, TripAdvisor).</li><li>Manage and respond to online reviews on major platforms, maintaining a consistent and professional brand voice.</li><li>Track and report on review trends, ratings, and audience sentiment.</li><li>Ensure promotional and descriptive content is up to date and optimized for conversion.</li></ul>Analytics &amp; Reporting<ul><li>Track engagement metrics across all platforms and report weekly on:</li><li>Follower growth and engagement rates</li><li>Campaign performance</li><li>Partner placement visibility</li><li>Review scores and trends</li><li>Provide actionable insights to the Director of Sales for ongoing strategy improvements.</li><li>Other additional and/or duties as assigned.</li></ul>EDUCATION &amp; EXPERIENCE: <ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Journalism, or a related field preferred.</li><li>1&ndash;3 years of professional experience in social media management, content creation, or digital marketing (entry-level candidates with strong portfolios will be considered).</li><li>Proficient with social media management tools (e.g., Later, Hootsuite, Meta Business Suite, Sprout Social).</li><li>Experience with analytics tools (Google Analytics, Meta Insights, etc.).</li><li>Strong writing, editing, and visual storytelling skills.</li><li>Basic understanding of SEO and digital advertising fundamentals.</li><li>Familiarity with Canva, Adobe Creative Suite, or other design tools a plus.</li></ul>PERFORMANCE EXPECTATIONS: <ul><li>Demonstrates a strong work ethic, high degree of professionalism, and positive attitude.</li><li>Maintains the utmost confidentiality.</li><li>Utilizes excellent verbal and written communication, people skills, and a positive, can-do attitude with co-workers, clients, members, and the community, and in all work product.</li></ul>Pay: $22.56 - $26.45 per hourExpected hours: 25.0 per weekWork Location: In person

Social Media Marketing Specialist

Join Council for Native Hawaiian Advancement and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Council for Native Hawaiian Advancement

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Social Media Marketing Specialist