Abrar Admin

Country Inn & Suites by Radisson Queensbury-Lake George

Job Overview Join our dynamic hospitality team as a Hotel Night Auditor, where you will be the vital link between guest services and hotel operations during overnight hours. This energetic role offers an exciting opportunity to ensure smooth night-time operations, deliver exceptional guest experiences, and uphold the highest standards of hospitality management. As a Night Auditor, you'll oversee front desk activities, handle guest inquiries with professionalism, and maintain accurate financial records&mdash;all while creating a welcoming environment for our guests. Your enthusiasm and attention to detail will help us provide a seamless and memorable stay for every visitor.Responsibilities<ul><li>Greet guests warmly upon arrival and departure, providing outstanding customer service throughout their stay</li><li>Manage front desk operations during overnight shifts, including check-ins, check-outs, and resolving guest concerns with a positive attitude</li><li>Conduct nightly audits of hotel accounts to ensure accuracy in billing, reservations, and financial transactions</li><li>Handle multi-line phone systems efficiently, providing information and assistance to guests and staff</li><li>Maintain security protocols by monitoring CCTV surveillance and conducting safety checks around the property</li><li>Prepare detailed shift reports, incident logs, and reconcile daily financial transactions with precision</li><li>Assist with guest relations by addressing special requests and ensuring overall satisfaction during their stay</li></ul>Experience<ul><li>Previous experience in hospitality management or hotel operations is highly preferred</li><li>Strong background in front desk duties, guest services, or night audit functions within a resort or hotel setting</li><li>Bilingual or multilingual skills are a plus, enabling effective communication with diverse guests</li><li>Excellent phone etiquette and familiarity with multi-line phone systems are essential for professional guest interactions</li><li>Demonstrated ability to handle guest relations with tact, patience, and enthusiasm</li><li>Knowledge of hotel management software systems and basic accounting procedures is advantageous</li><li>A passion for hospitality combined with excellent organizational skills will help you succeed in this energetic role</li></ul>Embark on a rewarding career where your dedication to hospitality management shines! We&rsquo;re committed to fostering an inclusive environment that values your skills and enthusiasm. Join us in delivering exceptional guest experiences every night!Pay: $17.00 - $18.24 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Hotel Night Auditor

Join Country Inn & Suites by Radisson Queensbury-Lake George and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Country Inn & Suites by Radisson Queensbury-Lake George

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Hotel Night Auditor