Qureos Mentor

Courtyard by Marriott

<div><p>The Public Area Attendant is responsible of maintaining the cleanliness and appearance of the public areas of the hotel including the back of house areas.</p><p></p><p><b><br>
ESSENTIAL JOB FUNCTIONS</b></p><ul><li>
Clean and maintain the cleanliness and appearance of the hotel lobby, meeting space, public restrooms, and public areas of the hotel.</li><li>
Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, brass awning poles, signage, entrance and alley.</li><li>
Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators.</li><li>
Clean and maintain the back of the house area, including the employee break room, the hotel laundry room, the compactor area, and the employee restroom.</li><li>
Check and replenish your supplies and cleaning tools.</li><li>
Greet each guest you see in a friendly and professional manner.</li><li>
Quickly respond to guest requests in a timely and friendly matter.</li><li>
Follow procedures for entering and leaving guest rooms.</li><li>
Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found.</li></ul><p></p><p><b><br>
EDUCATION/EXPERIENCE</b></p><p>
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.</p><p></p><p><b><br>
REQUIREMENTS</b></p><ul><li>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul><p></p><p><br>
LANGUAGE SKILLS</p><ul><li>
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.</li></ul><p>
MATHEMATICAL SKILLS</p><ul><li>
Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s.</li><li>
Ability to perform these operations using units of American money and weight measurement, volume, and distance.</li></ul><p>
REASONING ABILITY</p><ul><li>
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</li></ul><p></p><p><br>
PHYSICAL DEMANDS</p><ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee is occasionally required to sit.</li><li>
The employee must regularly lift and/or move up to 10-15 pounds, frequently lift and/or move up to 20-30 pounds, and occasionally lift and/or move more than 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the abilities to adjust focus.</li></ul><p></p><p><br>
WORK ENVIRONMENT</p><ul><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee occasionally works with cleaning fluids and solvents and must operate hand tools, including vacuum cleaners, carpet extractors, have ability to reach 2 feet above your head, etc.</li><li>
The noise level in the work environment is usually moderate.</li></ul><p></p><p><i><br>
(Please note: Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).</i></p><br>
<br>
Brand: Courtyard by Marriott
<br>
Address: 100 Mercantile St Starkville, MS - 39759
<br>
Property Description: Courtyard by Marriott
<br>
Property Number: 7291</div>

Public Space Attendant

<div><p><b>BASIC FUNCTION</b></p><p>
The Laundry Attendant position is responsible for cleaning and monitoring hotel linens and terry through washing, drying, and ironing, and promptly supplying Housekeeping, Food &amp; Beverage and the Hotel with needed linens and guest laundry. This role requires strict adherence to safety for themselves and others.</p><p></p><p><b><br>
QUALIFICATIONS (Education, Knowledge, Training, &amp; Work Experience)</b></p><ul><li>
High school diploma or equivalent preferred.</li><li>
Prior laundry/housekeeping or related experience preferred; hotel experience a plus.</li><li>
Knowledge of safe chemical handling, PPE use, and general safety/ergonomics.</li><li>
Basic understanding of laundry processes.</li><li>
Familiarity with fabric care labels, temperatures, and stain treatment.</li><li>
Ability to operate and care for commercial laundry equipment safely.</li><li>
Basic math and counting skills for inventory and par levels.</li><li>
Attention to detail and quality standards; ability to spot stains/damages.</li><li>
Time management and organization to meet production.</li><li>
Reliable attendance, teamwork, and strong customer service mindset.</li></ul><p></p><p><b><br>
ESSENTIAL FUNCTIONS</b></p><ul><li>
Collect and sort soiled linens from chutes/bins.</li><li>
Load and unload commercial washers and dryers; select proper cycles, times, temperatures, and chemicals based on fabrics in the load and SOPs.</li><li>
Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts.</li><li>
Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard.</li><li>
Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load.</li><li>
Fold, press, and finish cleaned articles into designated size, either by hand or using a folding machine; operate flatwork ironers/steamers as needed.</li><li>
Maintain accurate records of items laundered; track par levels and inventory of clean/soiled linens.</li><li>
Restock folded linens in designated storage areas; follow FIFO rotation.</li><li>
Complete special requests (e.g., banquet/event linens, express items, guest laundry).</li><li>
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</li><li>
Report equipment issues, maintenance needs, shortages, or quality issues promptly.</li><li>
Keep the laundry room and all surrounding areas clean, organized, and hazard-free at all times.</li><li>
Ensure compliance with quality assurance expectations and standards.</li><li>
Follow all property SOPs/Procedures, brand standards, and local regulations, with particular attention to safety, sanitation, handling, and security policies and procedures; complete all safety training and certifications as requested.</li><li>
Handle chemicals safely.</li><li>
Report accidents, injuries, and unsafe work conditions to the manager.</li><li>
Ensure uniform and personal appearance is clean and professional.</li><li>
Speak with others using clear and professional language; listen and respond appropriately to the concerns of other employees.</li><li>
Develop and maintain positive working relationships with others; support the team to reach common goals.</li><li>
Perform other reasonable job duties or tasks as requested by Supervisors</li></ul><p></p><p><b><br>
HOTEL SPECIFIC ESSENTIAL FUNCTIONS</b></p><ul><li>
Welcome and acknowledge all guests according to property standards.</li><li>
Aid guests in locating other areas of the hotel (walk them to destination if possible).</li><li>
Answer telephones using appropriate etiquette.</li><li>
Thank guests with genuine appreciation.</li><li>
Familiarity with parking validation procedures.</li>
Maintain confidentiality of proprietary information; protect company assets.<br>
<li>
</li></ul><p></p><br>
<p><b>ENVIRONMENT and POSITION ANALYSIS</b></p><p>
The work environment characteristics and physical demands described here are representative of those that may be encountered by an employee and that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Stand and walk for an extended period of time or for an entire work shift in a warm/humid environment.</li><li>
Frequent moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance; occasionally up to 75 pounds with assistance.</li><li>
Requires repetitive motion: loading/unloading washers and dryers, folding, sorting, stacking linens.</li><li>
Bending, kneeling, crouching, and reaching overhead or into machines and shelves.</li><li>
Manual dexterity to handle small items, operate controls, and fold precisely.</li><li>
Frequent exposure to heat, steam, noise, and cleaning/laundry chemicals.</li><li>
Occasional use of stairs/ramps and movement between laundry and storage areas.</li><li>
Ability to read labels, tickets, and instructions.</li><li>
Must be able to work varied schedules, including nights, weekends, and holidays, and extended hours during peak periods.</li></ul><p></p><p><i><br>
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Management reserves the right to change, modify, and/or alter any of the duties listed at any time to meet business changes and demands.<br>
</i></p><br>
Brand: Courtyard by Marriott
<br>
Address: 100 Mercantile St Starkville, MS - 39759
<br>
Property Description: Courtyard by Marriott
<br>
Property Number: 7291</div>

Laundry Attendant

<p><b>Job Summary:</b> The Houseman is responsible for maintaining the cleanliness and overall appearance of the hotel&rsquo;s public areas, assisting housekeeping staff, and ensuring that all guest needs are met efficiently. This role is vital in providing a welcoming and clean environment for guests while supporting housekeeping and maintenance teams.</p><p><b>Key Responsibilities:</b></p><ul><li>Maintain cleanliness in public areas, including lobbies, hallways, stairwells, and restrooms.</li><li>Assist housekeeping staff by delivering linens, cleaning supplies, and guest amenities.</li><li>Respond promptly to guest requests for additional services, such as extra towels or pillows.</li><li>Ensure hotel common areas are tidy and well-stocked with necessary supplies.</li><li>Assist with room setup, including moving furniture and arranging meeting spaces as needed.</li><li>Collect and dispose of trash and recycling materials in designated areas.</li><li>Report any maintenance issues or safety hazards to the appropriate department.</li><li>Assist in deep-cleaning projects as scheduled by the housekeeping supervisor.</li><li>Provide courteous and professional assistance to guests and colleagues.</li></ul><p><b>Qualifications:</b></p><ul><li>Previous experience in housekeeping, janitorial work, or a similar role is preferred but not required.</li><li>Ability to lift and move heavy objects (up to 50 lbs.).</li><li>Strong attention to detail and organizational skills.</li><li>Ability to work independently and as part of a team.</li><li>Excellent customer service skills.</li><li>Willingness to work flexible hours, including weekends and holidays.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive pay</li><li>Employee discounts on hotel stays and services</li><li>Opportunities for career growth within the hospitality industry</li></ul><p>If you are a hardworking individual who takes pride in creating a clean and comfortable environment, we invite you to apply for our Houseman position and become a valued part of our hospitality team!</p><p>Job Types: Full-time, Part-time</p><p>Pay: From $14.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Health insurance</li></ul><p>Ability to Commute:</p><ul><li>Middlebrg Hts, OH 44130 (Required)</li></ul><p>Work Location: In person</p>

Houseman

<p>The Courtyard Cleveland Airport South is looking for enthusiastic Housekeepers to provide excellent service to our guests.</p><p>Description and Requirements:</p><ul><li>Meet the hotel standard of cleanliness in rooms</li><li>Follow Hotel Policies for maintaining work equipment</li><li>Show up on time and when you are scheduled</li></ul><p>The Courtyard Cleveland Airport South is looking for enthusiastic Housekeepers to provide excellent service to our guests. The successful candidate will ensure that our guests have a memorable experience by delivering quality service to exceed our guest expectations. Performs a combination of cleaning duties to maintain impeccable cleanliness of guest rooms. Maintain well stocked supplies in guest rooms. Consistently creating a positive guest experience. New hires are eligible for bonus payment after 90 days.</p><p>Responsibilities:</p><ul><li>Ability to clean guest rooms according to standards</li><li>Record and report maintenance work order requests as identified in guest rooms.</li><li>Keep carts, linen or other storage rooms and equipment neat and orderly according to standards.</li><li>Turn in all articles found in vacant rooms immediately and handle according to Lost and Found procedures.</li><li>Participate in deep cleaning projects.</li><li>Exhibit friendly, positive behavior towards co-workers and guests</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: From $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul><p>Ability to Commute:</p><ul><li>Middleburg Heights, OH 44130 (Required)</li></ul><p>Work Location: In person</p>

Housekeeper

<p>We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.</p><p><b>Responsibilities</b></p><ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li></ul><p><b>Skills</b></p><ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li><li>Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS</li><li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $14.00 - $16.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul><p>Ability to Commute:</p><ul><li>Middleburg Heights, OH 44130 (Required)</li></ul><p>Work Location: In person</p>

Hotel Front Desk Agent

<div><div><b>BISTRO SERVER</b></div>
<div>The Courtyard by Marriott Tacoma Downtown is seeking a Bistro Server/Bartender to join our team. The Bistro Server maintains efficient and courteous operation of the bistro. They are responsible for set up, making specialty coffee drinks and cocktails and clean up of the Bistro area according to established company and brand standards, policies and procedures to ensure an outstanding guest experience. This position also includes cooking duties.</div>
<div></div><div><b>ABOUT US</b><br>
At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build &amp; renovate, own &amp; operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.</div>
<div></div><div>We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent.</div>
<div></div><div><b>STATUS:</b></div>
<ul><li>Full-time or Part-Time</li>
</ul><div><b>SCHEDULE: </b>Variable days; Must be available weekends and holidays</div>
<div> </div><div><b>M</b><b>ostly P.M. shifts</b>-<b>must be crossed trained in the A.M for occasional coverage</b></div>
<ul><li>A.M shift 5:15am to 12:00pm</li>
<li>P.M. shift 4:00pm to 11:00pm</li>
</ul><div><b>RATE OF PAY:</b></div>
<ul><li>$18.04 to 19.09 per hour/DOE plus shared tips.</li>
</ul>
<div></div><div><b>BENEFITS AND PERKS:</b></div>
<ul><li>Paid Time Off (PTO) accrued at a rate of 0.025 for every hour worked</li>
<li>Paycheck Advancement Program</li>
<li>Hotel Travel Discounts</li>
<li>Supplemental Insurance</li>
<li>Employee Assistance Program</li>
</ul><div>For eligible employees:</div>
<ul><li>Insurance - Medical, Dental, Vision, Life and AD&amp;D</li>
<li>401(k) Plan with Employer Match</li>
<li>Employee Meals</li>
</ul>
<div></div><div><b>REQUIREMENTS / QUALIFICATIONS</b><br>
<b><i>Knowledge of:</i></b></div>
<ul><li>Food and beverage products, preparation and handling techniques.</li>
<li>Health codes, food sanitation and safety practices.</li>
<li>Principals of providing customer service including customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction.</li>
<li>Standard cash handling procedures.</li>
</ul><div><b><i>Skills and Ability to:</i></b></div>
<ul><li>Establish and maintain effective professional, courteous, constructive relationships with guests, staff and management team.</li>
<li>Communicate effectively in the English language by speaking clearly and concisely.</li>
<li>Add, subtract, multiply and divide quickly and accurately to handle money, give correct change, balance till and prepare cash drops.</li>
<li>Demonstrate proficiency with Point of Sale (Micros preferred) computer system or similar.</li>
<li>Maintain a neat and clean appearance to meet hotel standards and represent the hotel positively.</li>
<li>Excellent communication skills.</li>
<li>Multi-task and maintain composure in a fast-paced environment.</li>
<li>Serve alcohol responsibly.</li>
<li>Meet attendance requirements with dependability and consistency.</li>
<li>Maintain a neat and clean appearance to meet hotel standards and represent the hotel positively.</li>
</ul><div><b><i>Education and Experience:</i></b></div>
<ul><li>One year of culinary or related food-handling experience preferred.</li>
<li>High school diploma or equivalent.</li>
<li>Marriott brand hotel experience a plus</li>
</ul><div><b><i>Licenses:</i></b></div>
<ul><li>Valid Food Handlers Permit required.</li>
<li>Valid Alcohol Server Permit required.</li>
</ul><div><b>PHYSICAL REQUIREMENTS:</b><br>
<b>Medium Work:</b> Must be able to stand, walk, bend, grasp, lift and carry exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.<br>
<br>
Position requires ability to exert well-paced mobility for up to 8 hours to move around bistro area transporting food items on a continuous basis throughout shift or stand behind front desk for up to 8 hours, visual acuity to analyze written information and view computer terminal and ability to express or exchange information by means of the spoken word.</div><br>
<div></div>
<div></div><div><b>Drug Free Workplace, Equal Opportunity, E-Verify Employer</b></div></div>

Bistro Server

<div>Overview:
<div><b>
Opportunity: Bartender</b></div><div>
Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction.</div><div></div><div><b><br>
Your Growth Path</b>
</div><div>Beverage Manager/Restaurant Supervisor &ndash; Restaurant Manager &ndash; Food &amp; Beverage Manager</div><div></div><div><b><br>
Your Focus</b></div><ul><li>
Maintain clean and organize bar areas.</li><li>
Slice and pit fruit for garnishing drinks.</li><li>
Check identification of customers to verify age requirements for purchase of alcohol.</li><li>
Prepare and serve drink and/or food orders.</li><li>
If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas.</li><li>
Issue guest check and complete payment process.</li><li>
Follow standards for identifying and managing intoxicated guests.</li><li>
Complete beverage requisitions to maintain par levels as needed.</li><li>
Complete required side work prior to shift end.</li><li>
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.</li><li>
Assist with taking beverage inventory.</li><li>
Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li><li>
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li><li>
Ensure overall guest satisfaction.</li><li>
Perform other duties as requested by management.</li></ul><div><b>
Your Background and Skills</b></div><ul><li>
High school diploma preferred.</li><li>
TIPS certified a plus.</li><li>
Previous bartending/mixologist experience required or equivalent training.</li><li>
Food Sanitation certificate a plus, required within 90 days of employment.</li></ul><div><b>
HHM Hotels Benefits and Perks</b></div><ul><li>
Competitive wages for full time and part time opportunities</li><li>
Medical, Dental and Vision Health Insurance</li><li>
Paid Time Off</li><li>
401k Company Match</li><li>
Daily Pay</li><li>
Free Basic Life Insurance</li><li>
24/7 access to TELUS Health, a confidential work-life resource.</li><li>
Travel Discounts</li><li>
Commuter Transit and Commuter Parking Benefits</li><li>
Employee Assistance and Wellness Program</li><li>
Educational/Professional Development</li><li>
Referral Bonus Program</li></ul><div></div><div><b><br>
Work Context</b></div><ul><li>
Work schedule varies and may include working on holidays, weekends and different shifts.</li><li>
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching with arms.</li></ul><div><b>
What We Believe</b></div><div>
People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It</div>
About Us :
<div>
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.</div></div>

Bartender

Join Courtyard by Marriott and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.