Qureos Mentor

CREDIT COLLECTION SERVICES GROUP PTY LTD

Are you a detail-oriented and driven investigator with a knack for tracking down hard-to-find people and assets? If so, keep reading - you might just be the skip tracing superstar we've been searching for! Who are we?CCSG is a full-service debt recovery agency incorporating contingent debt collections, legal services, investigations and debt purchase. Our goal is to create a better workplace, deliver superior client and customer outcomes, and ensure sustainable financial results for all stakeholders.We're a team of high energy and enthusiastic people. We truly believe in the importance of providing customer excellence for both our customers and clients, living our corporate values of Commitment, Compliance, Service and Greatness. We are a bunch of committed like-minded people with brilliant minds who thrive of collaboration, knowledge sharing and collective success. We work hard to achieve results and acknowledge the importance of balance and flexibility. We create a collaborative and supportive environment with a culture that recognizes our achievements and celebrates our wins as we continue to learn and grow together.The roleCCSG operates across Insurance, Asset Finance and Banking and Finance sectors.With head office located in Sydney, NSW, this is an amazing opportunity to be part of a great dynamic team responsible for collecting on credit accounts for our clients. At this stage, we are calling for Expressions of Interest (EOI) from qualified and experienced Skip Tracing Investigators. As a Skip Tracing Investigator, you will proactively locate and engage customers with overdue accounts by utilising advanced skip tracing techniques, investigative tools, and data sources. Your role aims to support the collections team in maximising recovery rates by identifying accurate contact information, assessing customer circumstances, and facilitating effective communication strategies.We work on a fully remote set-up (5 days work from home)ResponsibilitiesHere's an example of your day to day:<ul><li>Conduct skip tracing using various tools and databases;</li><li>Verify and update customer information;</li><li>Record tracing activities and outcomes;</li><li>Follow up on leads to support debt recovery;</li><li>Maintain confidentiality and compliance;</li><li>Escalate accounts for legal or external action.</li></ul>RequirementsCulture fit is key, and we value both experience and qualities such as: <ul><li>1-3 years in collections, skip tracing, or debt recovery;</li><li>Experience locating hard-to-find customers or assets;</li><li>Skilled with skip tracing tools and CRM/collections software;</li><li>Knowledge of privacy and debt collection regulations;</li><li>High School Certificate required; relevant certifications preferred;</li><li>Proficient in Microsoft Office (Excel & Outlook);</li><li>Comfortable in a fast-paced, target-driven environment.</li></ul>What can we offer you?<ul><li>Competitive remuneration and bonus structure </li><li>Hybrid working model - with flexible work from home arrangements </li><li>Fortnightly fruit box </li><li>Swag discounts with major leading brands </li><li>Various team building events ️</li><li>Champion of champions program - get recognized and win up to $1700 per year! </li><li>Years of service bonuses </li><li>Novated Leasing </li><li>Employee assistance program ℹ️</li><li>Development opportunities </li><li>Referral bonus of $1500! </li><li>Yearly Flu Shots </li></ul>Sound good?We all think so at CCSG. Click apply now to join our CCSG Fam!Please be aware, that we will only be responding to shortlisted candidates.CCSG is an Equal Opportunity Employer, and we value diversity and inclusion in the workplace. We seek to recruit, develop and retain the most talented people from diverse cultures, perspectives, skills and experiences within our workforce. All employment will be based on merit, competence, performance and business needs. )

Skip Tracing Investigator - Remote

Are you a passionate and driven learning professional with a knack for developing people and boosting team performance? If so, keep reading - you might just be the L&D superstar we've been searching for! Who are we?CCSG is a full-service debt recovery agency incorporating contingent debt collections, legal services, investigations and debt purchase. Our goal is to create a better workplace, deliver superior client and customer outcomes, and ensure sustainable financial results for all stakeholders.We're a team of high energy and enthusiastic people. We truly believe in the importance of providing customer excellence for both our customers and clients, living our corporate values of Commitment, Compliance, Service and Greatness. We are a bunch of committed like-minded people with brilliant minds who thrive of collaboration, knowledge sharing and collective success. We work hard to achieve results and acknowledge the importance of balance and flexibility. We create a collaborative and supportive environment with a culture that recognizes our achievements and celebrates our wins as we continue to learn and grow together.The roleCCSG operates across Insurance, Asset Finance and Banking and Finance sectors. This is an incredible opportunity to join a dynamic team responsible for managing credit accounts for our clients.We are seeking a highly motivated Learning and Development Lead to join our team. The Learning and Development Lead will be responsible for designing, implementing, and overseeing comprehensive training programs that enhance the skills and knowledge of our debt collection and legal teams. Your primary goal is to foster a culture of continuous learning and professional growth, ensuring that all employees are equipped with the necessary tools and expertise to excel in their roles.You will be required in the office 2-3 days per week.Close to public transport Town Hall Station 3 mins Museum Station 5 mins Gadigal Station 2 mins Light Rail, Town Hall 3 minsResponsibilitiesHere's an example of your day to day:<ul><li>Design and deliver engaging training programs and workshops;</li><li>Identify skill gaps, provide guidance, and support employee development;</li><li>Utilise digital training tools and platforms effectively;</li><li>Strong organisational, communication, and stakeholder management skills;</li><li>Analyse training effectiveness and adjust programs accordingly;</li><li>Creative in developing new training methods and solutions;</li><li>Knowledge of industry codes, compliance requirements, and insurance practices.</li></ul>RequirementsCulture fit is key, and we value both experience and qualities such as: <ul><li>Design and deliver engaging training programs and workshops;</li><li>Identify skill gaps, provide guidance, and support employee development;</li><li>Utilise digital training tools and platforms effectively;</li><li>Strong organisational, communication, and stakeholder management skills;</li><li>Analyse training effectiveness and adjust programs as needed;</li><li>Knowledge of industry codes, compliance requirements, and insurance litigation practices.</li></ul>What can we offer you?<ul><li>Competitive remuneration and bonus structure </li><li>Hybrid working model - with flexible work from home arrangements </li><li>Fortnightly fruit box </li><li>Swag discounts with major leading brands </li><li>Various team building events ️</li><li>Champion of champions program - get recognized and win up to $1700 per year! </li><li>Years of service bonuses </li><li>Novated Leasing </li><li>Employee assistance program ℹ️</li><li>Development opportunities </li><li>Referral bonus of $1500! </li><li>Yearly Flu Shots </li></ul>Sound good?We all think so at CCSG. Click apply now to join our CCSG Fam!Please be aware that we will only be responding to shortlisted candidates. Please note that whilst the closing date is listed as 1 November 2025, applications will be assessed as they are received, with the selection process running concurrently with this advertisement. Final appointment may be made prior to the closing date, so please apply as soon as possible. We are aiming to expand our team and appoint immediately.CCSG is an Equal Opportunity Employer, and we value diversity and inclusion in the workplace. We seek to recruit, develop and retain the most talented people from diverse cultures, perspectives, skills and experiences within our workforce. All employment will be based on merit, competence, performance and business needs. )

Learning and Development Lead

Are you a passionate and driven tech professional with a talent for designing secure, scalable systems? If so, keep reading - you might be the Senior Systems Engineer superstar we're looking for! Who are we?CCSG is a full-service debt recovery agency incorporating contingent debt collections, legal services, investigations and debt purchase. Our goal is to create a better workplace, deliver superior client and customer outcomes, and ensure sustainable financial results for all stakeholders.We're a team of high energy and enthusiastic people. We truly believe in the importance of providing customer excellence for both our customers and clients, living our corporate values of Commitment, Compliance, Service and Greatness. We are a bunch of committed like-minded people with brilliant minds who thrive of collaboration, knowledge sharing and collective success. We work hard to achieve results and acknowledge the importance of balance and flexibility. We create a collaborative and supportive environment with a culture that recognizes our achievements and celebrates our wins as we continue to learn and grow together.The roleCCSG operates across Insurance, Asset Finance and Banking and Finance sectors. This is an incredible opportunity to join a dynamic team responsible for managing credit accounts for our clients.We are seeking a highly motivated Senior Systems Engineer to join our team. The Senior Systems Engineer will be responsible for architecting, implementing, and securing CCSG's Microsoft Azure and Microsoft 365 environments in alignment with ISO27001 and Essential Eight controls. This role plays an important part in enhancing CCSG's cyber resilience and operational maturity by embedding security by design, automating infrastructure, and mentoring junior IT staff. We work on a hybrid working model (3 days in the office and 2 days at home). Close to public transport Town Hall Station 3 mins Museum Station 5 mins Gadigal Station 2 mins Light Rail, Town Hall 3 minsResponsibilitiesHere's an example of your day to day:<ul><li>Design and manage secure, scalable Azure and M365 environments;</li><li>Align solutions with ISO27001 (Access Control, Operations Security, Incident Management);</li><li>Administer identity & access via Microsoft Entra (PIM, RBAC, Conditional Access);</li><li>Implement and monitor security tools:(Defender, Purview, Secure Score);</li><li>Enforce device hardening and compliance via Intune & Autopilot;</li><li>Apply Azure governance (Policies, Blueprints, Cost Management);</li><li>Automate tasks using advanced PowerShell scripting;</li><li>Lead cloud security incident response and support audits;</li><li>Provide escalation support and mentor junior staff.</li></ul>RequirementsCulture fit is key, and we value both experience and qualities such as:<ul><li>Minimum 5+ years in senior technical roles with a focus on cloud infrastructure and security;</li><li>Expertise in Microsoft Azure (networking, compute, storage, and security);</li><li>Proficiency in Microsoft 365 services (Exchange Online, Teams, SharePoint, and OneDrive);</li><li>Strong skills with Microsoft Entra ID (access reviews, lifecycle workflows, and Privileged Identity Management (PIM);</li><li>Experience with Microsoft Defender and Intune (configuration baselines and compliance profiles);</li><li>Strong scripting and automation skills using PowerShell</li><li>Excellent understanding of ACSC Essential Eight mitigation strategies</li><li>Proficiency with secure cloud operations tools (Azure Firewall, Key Vault, Network Security Groups (NSGs), and Log Analytics);</li><li>Strong communication skills, with the ability to translate technical risks into business impacts</li></ul>Desirable:<ul><li>Experience with ISO27001 certification processes or surveillance audits;</li><li>Familiarity with the Microsoft Power Platform (Power Automate, Power Apps, and Dataverse);</li><li>Knowledge of Remote Management and Maintenance tools;</li><li>Experience working with IT Service Management (ITSM) platforms;</li><li>Relevant Microsoft certifications - Azure Solutions Architect Expert, Identity and Access Administrator Associate, and Security, Compliance, and Identity Fundamentals.</li></ul>What can we offer you?<ul><li>Competitive remuneration and bonus structure </li><li>Hybrid working model - with flexible work from home arrangements </li><li>Fortnightly fruit box </li><li>Swag discounts with major leading brands </li><li>Various team building events ️</li><li>Champion of champions program - get recognized and win up to $1700 per year! </li><li>Years of service bonuses </li><li>Novated Leasing </li><li>Employee assistance program ℹ️</li><li>Development opportunities </li><li>Referral bonus of $1500! </li><li>Yearly Flu Shots </li></ul>Sound good?We all think so at CCSG. Click apply now to join our CCSG Fam!Please be aware that we will only be responding to shortlisted candidates. Please note that whilst the closing date is listed as 20 November 2025, applications will be assessed as they are received, with the selection process running concurrently with this advertisement. Final appointment may be made prior to the closing date, so please apply as soon as possible. We are aiming to expand our team and appoint immediately.CCSG is an Equal Opportunity Employer, and we value diversity and inclusion in the workplace. We seek to recruit, develop and retain the most talented people from diverse cultures, perspectives, skills and experiences within our workforce. All employment will be based on merit, competence, performance and business needs. )

Senior Systems Engineer

Join CREDIT COLLECTION SERVICES GROUP PTY LTD and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CREDIT COLLECTION SERVICES GROUP PTY LTD

ABOUT_COMPANY

Skip Tracing Investigator - Remote

Learning and Development Lead

Senior Systems Engineer