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CRYSTAL HEATING AND COOLING

<div>Residential HVAC Service Technician
Sign-on Bonus up to $3,000 for qualified applicants
Take-Home Vehicle | Union Benefits
Crystal HeatingCooling 
St. Louis, MO and surrounding SEMO areas
Pay: $26.00 - $45.00 an hour, depending on experience and certifications with the ability to make $100k+ based on performance 
Schedule: Full-time, Monday-Friday with rotating on-call and seasonal overtime 
Location: Field-based residential service role with daily dispatch from home
Crystal HeatingCooling has proudly served homeowners throughout St. Louis and Southeast Missouri since 1965. As a 6-time Carrier President's Award winner, we have built our reputation on technical excellence, integrity, and long-term customer relationships. We provide our technicians with year-round stability, strong field support, and the tools needed to succeed. We are actively hiring an experienced Senior Residential HVAC Service Technician who is confident in diagnostics, repairs, and delivering exceptional customer service.
Why Work With Crystal HeatingCooling: 
$100K+ annual earning potential 
Company-provided vehicle with fuel card 
Company-provided cell phone and tablet 
Union-provided Medical, Dental, Vision, and Life Insurance 
Union-provided 401(k) and Pension 
Year-round, stable residential service work 
Strong dispatch, operational, and leadership support 
Ongoing paid training and advancement opportunities
In this role, you will diagnose, repair, service, and maintain residential HVAC equipment, including furnaces, air conditioners, heat pumps, and indoor air quality systems. You will perform preventative maintenance, troubleshoot complex system issues, communicate repair recommendations clearly to homeowners, and provide a high level of customer service. This position requires strong technical ability, professionalism in customer homes, and the ability to work independently while maintaining communication with dispatch throughout the day.
Qualified candidates should have strong residential HVAC diagnostic and repair experience, EPA certification, excellent customer communication skills, and a valid driver's license with a clean driving record. Experience with airflow, refrigeration principles, electrical troubleshooting, and system performance optimization is highly preferred. Technicians who can build trust with customers while identifying service solutions will be especially successful in this role.
If you are looking for a long-term career with a highly respected company that offers strong earning potential, union-backed benefits, excellent field support, and career growth, we encourage you to apply today.</div>

Residential HVAC Service Technician

<div>HVAC Customer ServiceDispatch Coordinator 
Pay: $20.00-$25.00 per hour, based on experience 
Schedule: Monday-Friday, 7:30 AM-4:30 PM, with flexibility during peak seasons
We are a growing, established HVAC company seeking a highly organized HVAC Customer ServiceDispatch Coordinator to join our office operations team. This role is essential to keeping daily service operations running efficiently by managing customer communication, scheduling service appointments, and coordinating technician dispatch. You will serve as the primary connection between customers and field technicians, helping ensure exceptional service, efficient scheduling, and smooth day-to-day operations. This opportunity is ideal for someone who thrives in a fast-paced office environment, communicates professionally under pressure, and enjoys balancing customer support with operational coordination.
Why Work With Us: 
Competitive hourly pay based on experience 
Stable, year-round employment 
Monday-Friday schedule 
Supportive team-focused environment 
Growth opportunities into operations, dispatch leadership, or office management 
Established company with long-term career potential
Key Responsibilities: 
Answer inbound customer calls, schedule service appointments, and assist with service-related inquiries 
Coordinate daily dispatch scheduling based on technician availability, service area, and job urgency 
Monitor technician schedules throughout the day and adjust appointments as needed 
Communicate real-time updates between customers and field staff 
Handle customer concerns professionally while maintaining strong customer satisfaction 
Resolve scheduling conflicts, urgent requests, and service delays efficiently 
Maintain accurate scheduling, customer, and service records 
Support office operations while contributing to overall team efficiency
What You Bring: 
2+ years of customer service, dispatch, scheduling, or administrative experience 
Strong communication and conflict resolution skills 
Ability to multitask in a fast-paced, high-volume environment 
Excellent organizational and problem-solving abilities 
Experience with dispatch software, CRM platforms, or scheduling systems preferred 
Professional, team-oriented mindset
If you are detail-oriented, thrive in a fast-paced office setting, and enjoy being the person who helps keep customers satisfied while supporting field operations, this is an excellent long-term opportunity with strong growth potential.
Apply today to join a company where your role directly impacts customer experience and operational success.</div>

HVAC Customer Service & Dispatch Coordinator

Join CRYSTAL HEATING AND COOLING and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CRYSTAL HEATING AND COOLING

About Company

Residential HVAC Service Technician

HVAC Customer Service & Dispatch Coordinator