Qureos Mentor

CS Outsource

<div>
 
 
 Job Title:
 
 Customer Experience Representative &ndash; Short-Term Rental (VA)
 
 
 
 
 
 
 Job Description:
 
 
 
 We are looking for a proactive Customer Experience Representative (Virtual Assistant) to manage guest communication and daily operations for short-term rental properties (e.g., Airbnb). The ideal candidate will ensure a seamless guest experience from booking to checkout.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Respond to guest inquiries via Airbnb, email, and chat in a timely and professional manner
 </li>
 <li>
 Manage bookings, reservations, and calendar updates
 </li>
 <li>
 Coordinate check-ins, check-outs, and guest instructions
 </li>
 <li>
 Handle guest issues, complaints, and special requests efficiently
 </li>
 <li>
 Coordinate with cleaning and maintenance teams
 </li>
 <li>
 Monitor listings and ensure accuracy of property details
 </li>
 <li>
 Maintain high response rate and guest satisfaction scores
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Strong problem-solving and multitasking abilities
 </li>
 <li>
 Experience with Airbnb, Booking.com, or similar platforms (preferred)
 </li>
 <li>
 Ability to work in night/rotational shifts (if required)
 </li>
 <li>
 Basic knowledge of property management tools/CRMs is a plus
 </li>
 </ul>
 
 
 
 
 
 Location: Johar Town, Lahore (Onsite)
 
 
 
 
</div>

Short Term Rental (Virtual Assistant)

<div>
 
 
 Job Summary
 
 
 
 We are seeking a friendly, proactive, and customer-focused
 
 Customer Support Representative
 
 to join our team. The ideal candidate has excellent communication skills, a positive attitude, and the ability to resolve customer issues efficiently while ensuring an exceptional service experience.
 
 
 
 
 
 
 Job Overview
 
 
 
 A Customer Support Representative assists customers by answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction across phone, email, chat, and social media channels. They maintain accurate records, escalate complex cases when needed, and support continuous process improvement within the team.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries via phone, email, live chat, and social platforms.
 </li>
 <li>
 Provide accurate and clear information about products, services, policies, and procedures.
 </li>
 <li>
 Troubleshoot and resolve customer issues, escalating advanced or complex cases when necessary.
 </li>
 <li>
 Maintain detailed and accurate records of all customer interactions in the CRM system.
 </li>
 <li>
 Identify recurring issues and share feedback with internal teams for improvement.
 </li>
 <li>
 Follow up with customers to ensure complete resolution and satisfaction.
 </li>
 <li>
 Meet or exceed key performance metrics such as response time, resolution time, and customer satisfaction scores.
 </li>
 <li>
 Collaborate with team members and contribute to a positive, supportive work environment.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in customer service or customer support (preferred).
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Ability to manage multiple tasks in a fast-paced environment.
 </li>
 <li>
 Proficiency with computers, CRM platforms, ticketing systems, and support tools.
 </li>
 <li>
 Patience, empathy, and a customer-first mindset.
 </li>
 <li>
 Ability to work independently and effectively within a team.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Opportunities for career development and skill enhancement.
 </li>
 <li>
 Supportive team culture and leadership.
 </li>
 <li>
 Exposure to modern tools and customer-centric systems.
 </li>
 <li>
 A role where your contribution directly improves customer experience.
 </li>
 </ul>
 
 
</div>

Customer Support Representative

<div>
 
 
 Job Description:
 
 
 
 We are looking for a Customer Experience Associate to join our team and ensure a smooth, positive experience for our customers. The ideal candidate will be responsible for handling customer queries, resolving issues, and maintaining high levels of customer satisfaction.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Respond to customer inquiries via calls, email, or chat in a timely manner
 </li>
 <li>
 Resolve customer complaints efficiently and professionally
 </li>
 <li>
 Maintain accurate records of customer interactions
 </li>
 <li>
 Coordinate with internal teams to resolve customer issues
 </li>
 <li>
 Ensure a high level of customer satisfaction and service quality
 </li>
 <li>
 Follow company processes and communication standards
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to handle pressure and manage multiple tasks
 </li>
 <li>
 Basic computer skills (CRM/tools experience is a plus)
 </li>
 <li>
 Problem-solving mindset
 </li>
 <li>
 Prior experience in customer service is preferred
 </li>
 </ul>
 
 
 
 
 
 Location:
 
 JoharTown - Lahore (Onsite)
 
 
 
</div>

Customer Experience Associate

<div>
 
 About Inteliqo
 
 
 CS Outsource is a leading outsourcing and business solutions company committed to empowering global clients through top-tier talent, advanced technology, and operational excellence. We build high-performance teams, optimize processes, and create long-term value across multiple industries.
 
 
 Internship Overview
 
 
 Inteliqo is offering an exclusive, career-accelerating internship program designed for fresh graduates who want to fast-track their professional growth.
 
 
 This is
 
 not an ordinary internship
 
 . With a market-leading stipend of
 
 PKR 50,000&ndash;60,000
 
 , interns receive structured, hands-on exposure across core departments, including:
 
 <ul>
 <li>
 Marketing
 </li>
 <li>
 Human Resources
 </li>
 <li>
 Finance
 </li>
 <li>
 Revenue
 </li>
 <li>
 Customer Service (CSR)
 </li>
 </ul>
 
 If you are seeking discipline, growth, real learning, and corporate grooming &mdash; this opportunity is for you.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Support teams in daily operations and ongoing projects
 </li>
 <li>
 Learn quickly and adapt across multiple business functions
 </li>
 <li>
 Demonstrate professionalism, discipline, and ownership in assigned tasks
 </li>
 <li>
 Assist with documentation, reporting, and administrative coordination
 </li>
 <li>
 Live Inteliqo&rsquo;s core values: integrity, commitment, and performance excellence
 </li>
 </ul>
 
 Who We&rsquo;re Looking For
 
 
 We&rsquo;re not just hiring graduates &mdash; we&rsquo;re developing future professionals. Ideal candidates are:
 
 <ul>
 <li>
 Fresh graduates (any discipline) with strong academic performance
 </li>
 <li>
 Quick learners who can move across departments with ease
 </li>
 <li>
 Confident, articulate, and fluent communicators
 </li>
 <li>
 Disciplined, respectful, and process-oriented individuals
 </li>
 <li>
 Ambitious, resilient personalities eager to grow fast and prove themselves
 </li>
 </ul>
 
 Internship Details
 
 <ul>
 <li>
 
 Shift:
 
 EST / Night Shift
 </li>
 <li>
 
 Work Hours:
 
 9 hours/day, 6 days a week
 </li>
 <li>
 
 Stipend:
 
 PKR 50,000 &ndash; 60,000
 </li>
 <li>
 
 Departments:
 
 Marketing, HR, Development, Finance, Revenue, CSR
 </li>
 <li>
 
 Location:
 
 Q Block, Johar Town, Lahore
 </li>
 </ul>
 
 Why Join Inteliqo?
 
 <ul>
 <li>
 Work in a fast-paced, professional corporate environment
 </li>
 <li>
 Learn directly from industry leaders and department heads
 </li>
 <li>
 Gain rare multi-departmental exposure as a fresh graduate
 </li>
 <li>
 Contribute to real business projects from Day 1
 </li>
 <li>
 Access one of Pakistan&rsquo;s highest-paying internship programs
 </li>
 <li>
 Build a strong foundation for a long-term, high-growth career
 </li>
 </ul>
 
 
 
</div>

Fresh Graduate Internees

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a talented and creative Video Editor and Graphic Designer with excellent communication skills to join our dynamic team. The ideal candidate will have a strong portfolio demonstrating a keen eye for design, along with the ability to clearly communicate ideas, collaborate across departments, and translate concepts into impactful visuals.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop visual content for digital and print media, including social media posts, website graphics, email campaigns, presentations, brochures, and advertisements.
 </li>
 <li>
 Collaborate with the marketing, product, and content teams to conceptualize and execute design projects.
 </li>
 <li>
 Present design ideas and communicate effectively with team members and stakeholders.
 </li>
 <li>
 Understand project requirements and provide creative solutions aligned with brand guidelines.
 </li>
 <li>
 Receive and incorporate feedback from multiple stakeholders while maintaining design integrity.
 </li>
 <li>
 Stay updated on design trends, tools, and technologies.
 </li>
 <li>
 Prepare final files for production and ensure quality control.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Graphic Design, Visual Arts, or related field.
 </li>
 <li>
 2+ years of experience in graphic design (agency or in-house experience preferred).
 </li>
 <li>
 Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign); knowledge of Figma, Canva, or other tools is a plus.
 </li>
 <li>
 Strong portfolio showcasing creative and effective design work.
 </li>
 <li>
 Excellent communication and interpersonal skills &mdash; both verbal and written.
 </li>
 <li>
 Ability to multitask and manage time efficiently in a fast-paced environment.
 </li>
 <li>
 Detail-oriented, with a strong sense of visual storytelling and layout.
 </li>
 </ul>
 
 
 
 
 
 Location: Johar Town (On-site)
 
 
 
 
 Timing: 07pm - 04am
 
 
</div>

Video Editor & Graphic Designer

<div>
 
 
 Role Summary:
 
 
 
 Responsible for recording and maintaining accurate daily financial transactions for U.S-based property management clients. Provides the foundation for trust accounting and reporting.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Record rent receipts, security deposits, vendor payments, and owner disbursements.
 </li>
 <li>
 Maintain ledgers and journals for STR and LTR clients.
 </li>
 <li>
 Process accounts payable and receivable.
 </li>
 <li>
 Assist with monthly bank and trust account reconciliations.
 </li>
 <li>
 Enter data into QuickBooks Online, GetClearing, and VRPlatform with accuracy.
 </li>
 <li>
 Organize digital records for audits and compliance.
 </li>
 </ul>
 
 
 
 
 
 Requirement:
 
 
 <ul>
 <li>
 CA (Part-Qualified), ACCA (Affiliate/Part Qualified with experience), Bachelor&rsquo;s in Accounting, Finance.
 </li>
 <li>
 Basic knowledge of bookkeeping and double-entry accounting.
 </li>
 <li>
 Familiarity with QuickBooks Online (preferred).
 </li>
 <li>
 Attention to detail and accuracy in data entry.
 </li>
 <li>
 Good communication and organizational skills.
 </li>
 </ul>
 
 
</div>

Associate Bookkeeper

Join CS Outsource and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.