Qureos Mentor

CT Corporate Services LLC

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 Position: Technical Operation Engineer
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 Build infrastructure of UAT and production environment
 
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 Work with team member to build and test UAT and production environment
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 Remediate security vulnerabilities identified in the environment to meet compliance requirements
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 Utilize advanced diagnostic tools and techniques to identify underlying issues
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 Daily technical operation of the UAT and production environment
 
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 Investigate and diagnose complex incidents and issues. Perform root cause analysis for recurring or critical incidents
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 Coordinate with L1 support to ensure proper incident handover and resolution
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 Collaborate with security team in security event/incident response
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 Documentation and knowledge management
 
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 Update and maintain documentation related to troubleshooting procedures and incident resolutions
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 Contribute to the knowledge base by documenting new issues and solutions
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 Role requirements
 
 
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 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
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 Proven experience as an IT Operations and Maintenance Engineer or similar role, with a focus on troubleshooting and incident management
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 Strong technical expertise in IT systems, networks, storage, and virtualization technologies
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 Experience with cloud administration (tenant space) for both infrastructure and application, including VM/container/image management, application deployment etc.
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 Experience with monitoring tools and IT management software (e.g., Grafana, Nagios, SolarWinds, Microsoft System Center)
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 Solid understanding of ITIL practices, including incident, problem, change, and release management
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 Excellent analytical and problem-solving skills, with a strong attention to detail
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 Ability to work effectively under pressure and prioritize tasks in a dynamic environment
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 Professional oral English skills, able to read and write English emails and documents
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 Required to know most of below technologies:
 
 
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 Linux OS: CentOS, Redhat
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 CloudFlare: Anti-DDoS, WAF, CDN, DNS
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 Azure: Web Application Gateway, Firewall, AE server (DNS), SLB, VPC, security group, ECS, MySQL (HA), Key vault, BLOB, Redis, Bastion
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 Nginx, ELK, Kafka, Nacos, RabbitMQ, XXL-job cluster, ES, Canal, Zookeeper, VPN
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 Application: Web services (API, management system), backend services, operation frontend service, OP1 (CICD, ELK, middleware management, monitoring system)
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Information Technology Operations Engineer

Join CT Corporate Services LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CT Corporate Services LLC

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Information Technology Operations Engineer