Qureos Mentor

Cure Wellness Centre

Cure Wellness Centre is a holistic healthcare clinic focused on personalised, natural healing through Homeopathy and Naturopathy. We provide patient-centric care, combining medical expertise with compassionate support to help individuals achieve long-term wellness.We are looking for a Relationship Manager who can build strong, trust-based relationships with patients and ensure a smooth, caring experience throughout their treatment journey.Key Responsibilities<ul><li>Act as the primary point of contact for patients (in-clinic, phone, WhatsApp).</li><li>Understand patient needs and guide them through treatment plans and follow-ups.</li><li>Coordinate appointments, reminders, and rescheduling as needed.</li><li>Maintain regular communication with patients to ensure satisfaction and continuity of care.</li><li>Handle patient queries, concerns, and basic information requests in a polite and professional manner.</li><li>Collect feedback and testimonials to improve the patient experience.</li><li>Collaborate with doctors, clinic managers, and the front desk team for seamless service.</li><li>Maintain accurate patient records and update internal systems/trackers.</li></ul>Qualifications &amp; Experience<ul><li>Education: Graduate in any discipline (MBA/Healthcare background is an added advantage).</li><li>Experience:</li><li>1&ndash;3 years of experience in customer service, sales, or relationship management.</li><li>Experience in healthcare, wellness, or hospitality will be a plus.</li><li>Language Skills: Good command of English and Hindi.</li></ul>Key Skills<ul><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation with empathy and patience.</li><li>Ability to build rapport and long-term relationships with patients.</li><li>Good organisational and multitasking abilities.</li><li>Comfortable using WhatsApp, basic computer tools, and simple CRMs/trackers.</li><li>Problem-solving attitude and ability to handle sensitive conversations professionally.</li></ul>Work Schedule<ul><li>Days: [e.g., 6 days a week &ndash; Monday to Saturday]</li><li>Timings: [e.g., 10:00 AM &ndash; 7:00 PM]</li><li>Job Type: Full-time, On-site</li></ul>Salary &amp; Benefits<ul><li>Salary: 5-6 lac per annum, based on experience and skills.</li><li>Performance-based incentives/bonuses.</li><li>On-the-job training and mentoring.</li><li>Opportunity to grow with a fast-evolving holistic healthcare brand.</li><li>Supportive and patient-focused work environment.</li></ul>Job Types: Full-time, PermanentPay: &#8377;30,000.00 - &#8377;45,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Paid sick time</li></ul>Ability to commute/relocate:<ul><li>Shastri Nagar, Meerut, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Customer relationship management: 3 years (Required)</li></ul>Location:<ul><li>Shastri Nagar, Meerut, Uttar Pradesh (Required)</li></ul>Work Location: In personExpected Start Date: 20/12/2025

Customer Relationship Manager (Female)

Join Cure Wellness Centre and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cure Wellness Centre

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Customer Relationship Manager (Female)