Qureos Mentor

dar al khaybar medical center

Job Summary: Fluent in Arabic and Pashto. Salary and Good Incentives.A FEMALE CANDIDATE WILL BE PREFERRED.We are looking for a friendly, professional, and organized Customer Service Representative / Receptionist to be the first point of contact for our patients and visitors. The role involves managing front desk operations, assisting patients with appointments and inquiries, and ensuring a welcoming and efficient experience at our center.Key Responsibilities:<ul><li>Greet and welcome patients and visitors in a courteous and professional manner.</li><li>Answer phone calls, respond to inquiries, and provide accurate information about services.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Maintain and update patient records and registration details.</li><li>Coordinate with doctors, nurses, and other departments to ensure smooth patient flow.</li><li>Handle billing and payment processes when required.</li><li>Manage the reception area to keep it clean, organized, and presentable.</li><li>Address patient concerns promptly and escalate issues to management when necessary.</li><li>Maintain confidentiality and follow all clinic policies and procedures.</li></ul>Requirements:<ul><li>Minimum High School Diploma; Diploma or Degree in Administration or related field preferred.</li><li>Prior experience in customer service or front desk (preferably in healthcare) is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in Microsoft Office (Word, Excel) and appointment scheduling software.</li><li>Fluent in English ,Arabic and Pashto or other languages is an added advantage.</li><li>Positive attitude, strong work ethic, and professional appearance.</li></ul>Work Schedule:<ul><li>Full-time / Shift basis (as per clinic timing)</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthExperience:<ul><li>Health care: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>Pashto (Preferred)</li></ul>

Customer Service/Receptionist

Join dar al khaybar medical center and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

dar al khaybar medical center

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Customer Service/Receptionist