Qureos Mentor

Darwinbox

<div><p><b>Job Description</b></p><div><div>
Job Title: Resident Engineer (Microsoft, AD &amp; Infoblox DNS)</div><div>
Location: Egypt &ndash; CFC</div><div>
Employment Type: Full-Time</div><div></div><div><br>
Job Description</div><div>
We are seeking an experienced Core Infrastructure Engineer with strong hands-on expertise in on-premises Microsoft technologies. The role focuses on designing, operating, optimizing, and securing enterprise infrastructure services including Active Directory, Exchange Server (On-Prem), SCCM, DPM/Backup solutions, and Infoblox DNS. The ideal candidate will play a key role in ensuring high availability, security compliance, automation, and disaster recovery readiness for mission-critical services.</div><div>
Key Responsibilities</div><div>
Active Directory &amp; Identity Services</div><ul><li>Perform daily operations and health monitoring for Microsoft Active Directory to ensure stability, performance, and security.</li><li>Design, implement, and optimize Active Directory architecture in enterprise environments.</li><li>Manage updates, upgrades, and patching of Domain Controllers and related AD components.</li><li>Monitor and troubleshoot AD replication, DNS integration, authentication, and Group Policy issues.</li><li>Enforce security policies using Group Policy Objects (GPOs), access controls, auditing, and logging.</li><li>Apply CIS (Center for Internet Security) benchmarks and hardening standards to enhance AD security posture.</li><li>Integrate Active Directory with other enterprise systems to ensure seamless identity synchronization and authentication.</li><li>Develop and maintain PowerShell automation scripts for user provisioning, group management, and access control.</li></ul><div>
Microsoft Core Infrastructure</div><ul><li>Architect and manage on-prem Microsoft infrastructure solutions aligned with Microsoft best practices.</li><li>Administer and support Exchange Server (On-Prem), including configuration, maintenance, and troubleshooting.</li><li>Manage Microsoft Endpoint Configuration Manager (SCCM) for OS deployment, patching, and application delivery.</li><li>Support system backup and recovery solutions such as DPM or equivalent enterprise backup platforms.</li><li>Perform infrastructure health checks, performance tuning, and security hardening.</li><li>Provide advanced (L3) support and troubleshooting for complex infrastructure issues.</li></ul><div>
Disaster Recovery &amp; Business Continuity</div><ul><li>Design, maintain, and support Disaster Recovery (DR) and High Availability (HA) strategies for core infrastructure services.</li><li>Perform regular DR testing and coordinate with headquarters to ensure failover readiness.</li><li>Ensure backup, restore, and recovery procedures are documented, tested, and validated.</li></ul><div>
Infoblox DNS Administration</div><ul><li>Administer and maintain Infoblox DNS/DDI infrastructure ensuring high availability, performance, and security.</li><li>Manage DNS records, zones, and subdomains across internal and external environments.</li><li>Conduct regular health checks and performance monitoring using Infoblox dashboards and reporting tools.</li><li>Implement DNS security features such as DNSSEC, RPZ (Response Policy Zones), and threat intelligence feeds.</li><li>Troubleshoot DNS resolution issues, latency, and propagation delays across distributed environments.</li><li>Monitor DNS query traffic and analyze logs to detect anomalies, misconfigurations, or potential threats.</li><li>Support DNS backup, restore, and disaster recovery planning and validate failover scenarios.</li><li>Coordinate with network and security teams to align DNS architecture with enterprise standards.</li></ul><div>
Documentation &amp; Collaboration</div><ul><li>Develop and maintain technical documentation, architecture diagrams, and operational runbooks.</li><li>Collaborate with internal IT, network, and security teams to align infrastructure operations with organizational standards.</li><li>Contribute to infrastructure roadmaps, audits, and continuous improvement initiatives.</li></ul><div>
Requirements</div><ul><li>5+ years of hands-on experience with Microsoft infrastructure technologies in enterprise environments.</li><li>Strong expertise in Active Directory, Group Policy, DNS, DHCP, and Windows Server administration.</li><li>Deep understanding of Exchange Server (On-Prem) architecture and operations.</li><li>Proven experience with SCCM / Microsoft Endpoint Configuration Manager.</li><li>Solid understanding of networking fundamentals and infrastructure security.</li><li>Experience with high availability, disaster recovery planning, and enterprise backup solutions.</li><li>Strong problem-solving, analytical, and documentation skills.</li></ul><div>
Preferred Qualifications</div><ul><li>Microsoft certifications such as Windows Server Hybrid Administrator Associate, MCSA, or MCSE.</li><li>Hands-on experience with Infoblox DDI platforms.</li><li>Strong PowerShell scripting and automation skills.</li><li>Experience with virtualization platforms (VMware, Hyper-V).</li><li>Exposure to hybrid identity and infrastructure scenarios (Azure AD Connect, Azure Arc).</li><li>Strong communication skills and ability to work effectively in cross-functional teams.</li></ul></div></div><div></div>

Resident Engineer

<div><p><b>Job Description</b></p><div><div><b>
Job Title: Red Hat Senior Consultant / Architect</b></div><div><b>
Experience: 10&ndash;12 Years</b></div><div><b>
Location: Cairo-Egypt / Hybrid</b></div><div><b>
Employment Type: Full-time</b></div><div><br>
</div><div><b>Job Summary:</b></div><div>
We are seeking a highly experienced Red Hat Senior Consultant with deep expertise in Containers, Red Hat OpenShift, and OpenStack to design, implement, and optimize enterprise grade cloud native and hybrid cloud solutions. The ideal candidate will act as a trusted technical advisor to customers, leading complex engagements, mentoring teams, and ensuring successful delivery of Red Hat based solutions aligned with business and IT objectives.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div>
1. Technical Leadership &amp; Solution Design</div><ul><li> Architect, design, and implement enterprise solutions based on Red Hat OpenShift, Kubernetes, Containers, and OpenStack.</li><li> Lead hybrid cloud and multi-cloud architecture initiatives using Red Hat technologies.</li><li> Design scalable, secure, and highly available container platforms and private cloud infrastructures.</li><li> Perform platform assessments, migrations, and modernization initiatives from legacy systems to cloud-native architectures.</li></ul><div></div><div><br>
2. Implementation &amp; Delivery</div><ul><li> Lead end to end implementation of OpenShift clusters (on-prem, cloud, and hybrid) including networking, storage, security, and CI/CD integration.</li><li> Deploy, configure, and manage Red Hat OpenStack Platform, including compute, storage, networking, and high availability.</li><li> Implement container security, observability, logging, and monitoring solutions.</li><li> Automate deployments and operations using Ansible, Helm, GitOps (ArgoCD), and CI/CD pipelines.</li></ul><div></div><div><br>
3. Consulting &amp; Customer Engagement</div><ul><li> Act as a trusted advisor to customers, translating business requirements into technical solutions.</li><li> Conduct technical workshops, architecture reviews, and knowledge transfer sessions.</li><li> Provide presales support including solution design, technical presentations, and proposal development.</li><li> Troubleshoot complex platform issues and provide advanced-level support and optimization.</li></ul><div></div><div><br>
4. Governance, Security &amp; Best Practices</div><ul><li> Implement enterprise security best practices including RBAC, network policies, image scanning, secrets management, and compliance.</li><li> Ensure adherence to Red Hat reference architectures and industry best practices.</li><li> Define operational models, SLAs, and runbooks for production platforms.</li><li> Mentorship &amp; Collaboration</li><li> Mentor junior consultants and engineering teams.</li><li> Collaborate with DevOps, SRE, application, and infrastructure teams.</li><li> Contribute to internal best practices, reusable assets, and technical documentation.</li></ul><div></div><div><b><br>
Required Experience:</b></div><ul><li> 10&ndash;12 years of overall IT experience, with 5+ years in Red Hat based platforms.</li><li> Strong hand&rsquo;s on experience with:</li></ul><div>
o Red Hat OpenShift installation, administration, scaling, and upgrades</div><div>
o Containers &amp; Kubernetes Docker/CRI-O, Kubernetes internals</div><div>
o Red Hat OpenStack Platform Nova, Neutron, Cinder, Glance, Keystone</div><div>
o Experience designing and supporting production-grade environments.</div><div></div><div><b><br>
Required Technical Skills:</b></div><ul><li> OpenStack is a must</li><li> Linux system administration at an advanced level</li><li> Automation using Ansible, Bash, Python
</li><li> CI/CD tools (Jenkins, GitLab CI, Tekton, ArgoCD)</li><li> Networking expert (DNS, load balancers, ingress, SDN)</li><li> Storage solutions (Ceph, NFS, persistent volumes in Kubernetes)</li><li> Monitoring and logging (Prometheus, Grafana, ELK/EFK)</li></ul><div></div><div><b><br>
Preferred Qualifications:</b></div><ul><li> Red Hat Certifications (highly desirable):</li><li> RHCE / RHCSA</li><li> Red Hat Certified Specialist in OpenShift</li><li> Red Hat Certified OpenStack Administrator</li><li> Experience with public clouds (AWS, Azure, GCP) in conjunction with OpenShift</li><li> Knowledge of Service Mesh (Istio), API gateways, and microservices architecture</li><li> Experience in regulated or large enterprise environments</li></ul><div></div><div><b><br>
Required Soft Skills</b></div><ul><li> Strong communication and stakeholder management skills</li><li> Ability to lead technical discussions with architects, developers, and executives</li><li> Analytical and problem solving mindset</li><li> Customer focused and delivery oriented approach</li></ul><div>
</div><ul><li> Project Management skills</li></ul></div></div>

Redhat Senior Architect

<div><p><b>Job Description</b></p><div><div>
Proof of Execution (PoE) Desk &mdash; Compliance Analyst</div><div>
Location: Cairo, Egypt (English Speaker)</div><div></div><div><br>
Reports to: PoE Desk Lead (dotted line to Global Compliance)</div><div>
Business Unit: Microsoft Operations</div><div>
Role Purpose</div><div>
The PoE Desk Compliance Analyst ensures every Noventiq claim submitted for Microsoft funded services and pre sales activities is accurate, traceable, and fully compliant with program guidance and best practices. The role performs independent pre submission validation across PoE evidence, customer association (CPOR), activity records, and ROI narratives, and partners with Regional Operations Centers (ROCs) to raise the overall quality and integrity of claims.</div><div></div><div><br>
Key Responsibilities</div><div>
1.End to end claim validation (pre submission)</div><div>
oVerify customer identity and association (TPID/CPOR), engagement existence in Partner Center, and subscription identifiers where applicable.</div><div>
oConfirm required artifacts are complete in Noventiq&rsquo;s central PoE repository (questionnaires, invoices, delivery records, unique customer outcomes).</div><div>
oValidate claim compliance against engagement program, delivery and performance requirements based on the check-list (e.g claims general terms, regional performance rate, customer claim limits, delivery hours, etc.)</div><div>
oValidate PoE evidence against Microsoft&rsquo;s acceptance criteria, including what is not acceptable (e.g., generic quotes, master agreements not proving recent engagement, duplicated slides/templates).</div><div>
oApply additional checks for duplicate or rushed engagements, fragmentation/chopping, implausible delivery patterns, and fair market value/market boundary issues. Escalate anomalies to Compliance.</div><div>
2.ROC partnership &amp; workflow control</div><div>
oServe as the final &ldquo;good for submission&rdquo; gate after ROC preparation; record outcomes and feedback loops to ROC owners.</div><div>
oHelp maintain ROC whitelists (who can nominate/submit), flags for nominations outside ROC, and consolidation targets in high risk regions.</div><div>
3.Evidence quality &amp; uniqueness</div><div>
oEnsure each claim&rsquo;s PoE is customer specific (unique outcomes, OKRs, value plan, ROI, next steps), avoiding reuse of slides or models across customers.</div><div>
oContribute to business unit improvements identified in the PoE compliance business case (e.g., centralization, controls, tooling).</div><div>
4.Issue management &amp; escalation</div><div>
oDocument findings, recommend corrective actions, and prepare case packets for Compliance and leadership when patterns of concern arise (duplication, fragmentation, speed anomalies, market misalignment).</div><div></div><div><br>
Required Qualifications</div><ul><li>Bachelor&rsquo;s degree (Business, Finance, Information Systems), or equivalent experience.</li><li>2&ndash;4 years in incentives/compliance operations, deal desk, PMO, audit, or claims processing (preferably within Microsoft partner programs).</li><li>Strong analytical skills with Excel/Power BI; ability to interpret data, reconcile artifacts, and spot patterns/anomalies (duplication, timing, fragmentation).</li><li>Excellent writing and stakeholder communication; comfortable giving precise, actionable feedback to ROC and account teams.</li></ul><div></div><div><br>
Preferred / Nice to Have</div><ul><li>Working knowledge of IT services business and Microsoft product lines,</li><li>Experience working in a distributed multi-national organization.</li></ul><div></div><div><br>
Competencies &amp; Behaviors</div><ul><li>Integrity &amp; independence: maintains a control mindset and unbiased validation stance; escalates issues promptly.</li><li>Detail orientation: meticulous evidence checks, complete audit trail creation.</li><li>Judgment: distinguishes admin defects vs. substantive risks; understands ROI narratives and fair market value boundaries.</li><li>Collaboration: effective partnering with ROCs, field claim owners, Compliance, and Microsoft program contacts.</li></ul></div></div><div></div>

Proof of Execution (PoE) Desk - Compliance Analyst

<div><p><b>Job Description</b></p><div><div>
Proof of Execution (PoE) Desk &mdash; Team Lead</div><div>
Location: Cairo, Egypt</div><div>
Reports to: Global Director &ndash; Microsoft Operations, dotted line reporting to Compliance organization</div><div>
Business Unit: Microsoft Operations</div><div></div><div><br>
Role Purpose</div><div>
The PoE Desk Team Lead will establish and manage the new Proof of Execution Desk, ensuring all claims for Microsoft-funded services and pre-sales activities meet compliance standards and program guidance. This role provides strategic oversight, operational leadership, and governance for the PoE validation process, partnering with Regional Operations Centers (ROCs), Microsoft HQ team and Compliance to mitigate risk and maintain program integrity.</div><div></div><div><br>
Key Responsibilities</div><div>
1.Leadership &amp; Strategy</div><div>
oAlign processes with Microsoft program requirements and Noventiq compliance objectives.</div><div>
oDrive continuous improvement and automation opportunities for claim validation workflows.</div><div>
2.Governance &amp; Risk Management</div><div>
oEstablish controls to prevent non-compliant submissions, duplication, fragmentation, and rushed engagements.</div><div>
oMonitor compliance ratios (e.g., pre-sales to post-sales activity ratio) and enforce program best practices.</div><div>
oEscalate high-risk cases to Compliance and ensure timely resolution.</div><div>
3.Operational Oversight</div><div>
oManage PoE Desk team performance, workload distribution, and SLA adherence.</div><div>
oOversee dashboards and reporting for claim validation, anomalies, and regional performance.</div><div>
oEnsure ROC handoff processes are standardized and auditable.</div><div>
4.Stakeholder Engagement</div><div>
oAct as the primary liaison with Microsoft program teams, Compliance, and ROC leads.</div><div>
oProvide guidance and feedback to regional teams on claim quality and evolving program requirements.</div><div>
oRepresent PoE Desk in governance forums and leadership reviews.</div><div>
5.Training &amp; Enablement</div><div>
oDevelop and deliver enablement sessions for ROC teams and field claim owners.</div><div>
oMaintain up-to-date SOPs and quick-reference guides based on Microsoft guidance changes.</div><div>
6.Reporting &amp; Insights</div><div>
oProduce regular dashboards and executive summaries on compliance health, risk trends, and operational KPIs.</div><div>
oRecommend corrective actions and strategic adjustments to leadership.</div><div></div><div><br>
Required Qualifications</div><ul><li>Bachelor&rsquo;s degree in Business, Finance, or related field.</li><li>5+ years in compliance, incentives operations, or program governance.</li><li>Proven experience leading distributed teams and implementing control frameworks.</li><li>Advanced analytical and reporting skills (Excel, Power BI); ability to interpret compliance metrics and risk signals.</li></ul><div></div><div><br>
Preferred / Nice-to-Have</div><ul><li>Experience setting up new operational units.</li><li>Familiarity with Microsoft business or IT Services business in general.</li><li>Knowledge of automation tools and workflow optimization.</li></ul><div></div><div><br>
Competencies &amp; Behaviors</div><ul><li>Strategic thinking with strong execution discipline.</li><li>High integrity and risk-awareness mindset.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to influence cross-functional teams and drive adoption of compliance standards.</li></ul></div></div>

Proof of Execution (PoE) Desk - Team Lead

<div><p><b>Job Description</b></p><div><div>
Job Description: Demand Generation &amp; Sales Coordinator Specialist</div><div></div><div><b><br>
Role Overview</b></div><div>
The Demand Generation &amp; Sales Coordinator Specialist is responsible for designing and executing multi-channel campaigns to generate qualified leads, driving digital engagement, and ensuring seamless lead management and conversion by the sales team. This role bridges marketing and sales, optimizing the lead funnel from initial engagement to closed deals.</div><div></div><div><b><br>
Key Responsibilities</b></div><div>
- Lead Qualification: -Develop and implement lead scoring models to ensure only high-quality leads are passed to sales, using data-driven insights and digital engagement metrics.</div><div>
- Lead Management: Oversee the end-to-end lead lifecycle, ensuring leads are efficiently captured, tracked, and routed to the appropriate sales teams for timely follow-up.- *Sales Enablement: Collaborate with sales teams to provide insights, campaign assets, and timely updates on lead status, ensuring alignment and maximizing conversion rates.</div><ul><li>process optimization: Identify and implement process improvements in lead management, leveraging automation tools and CRM systems to enhance efficiency and data accuracy.</li><li>Stakeholder Collaboration: Act as a liaison between marketing, sales, and operations to ensure a seamless handoff and feedback loop for continuous improvement.</li></ul><div></div><div><b><br>
Required Skills &amp; Competencies</b></div><ul><li>Experience with demand generation, digital marketing, and sales operations.</li><li>Strong analytical skills with the ability to interpret data and optimize campaigns.</li><li>Excellent communication and collaboration skills to work cross-functionally.-Results-oriented mindset with a focus on driving measurable business outcomes.-Ability to innovate and propose new approaches for lead generation and conversion.</li></ul><div></div><div><b><br>
Success Metrics</b></div><ul><li>Volume and quality of leads generated.-Lead-to-opportunity and opportunity-to-close conversion rates.</li></ul><div></div><div><b><br>
Required Skills</b></div><div></div><ul><li><br>
 Creativity in proposing new approaches during customer approach
</li><li> Ability to execute multi-channel campaigns (email, social media, paid ads).</li><li> Strong analytical skills to measure campaign performance, optimize ROI, and make data-driven decisions.</li><li> Proficiency with tools like Google Analytics, Tableau, Power BI
</li><li> Familiarity with CRM systems like <b>Salesforce</b> or Microsoft Dynamics</li><li> Managing campaigns on Google Ads, LinkedIn, and other social platforms.</li><li> Understanding of conversion rate optimization
</li><li> <b>Communication Skills</b>: Clear written and verbal communication for internal teams and external audiences.</li><li> <b>Collaboration</b>: Working closely with sales, product, and marketing teams to align goals.</li></ul><div>
</div><ul><li> Ability to balance different approaches and communicate with multiple teams</li></ul></div></div>

Demand Generation & Sales Coordinator Specialist