Qureos Mentor

Delta Air Lines

<div>
 <p>
  <strong>
   About Delta Tech Hub:
  </strong>
 </p>
 <p>
  Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Primary Functions:
  </strong>
 </p>
 <ul>
  <li>
   Provide insights and help drive strategy for Digital organization through ad hoc analyses, storytelling, and presentations
  </li>
  <li>
   Communicate and simplify technical analyses to non-technical business audiences, providing them with levers to act upon
  </li>
  <li>
   Leverage business intelligence tools when needed, such as SQL / SAS, Hyperion/Brio, Excel, and Tableau, to measure KPIs, find trends, and identify opportunities to optimize revenue performance
  </li>
  <li>
   Using tools such as Quantum Metric and Adobe Analytics / Adobe Customer Journey Analytics, support digital product teams in deriving insights and problem-solving
  </li>
  <li>
   Develop strategic and tactical plans to increase revenues, reduce costs, shift channel share, and improve business processes both within and across multiple departments
  </li>
  <li>
   Participate in cross-divisional strategic meetings to share key findings
  </li>
  <li>
   Support weekly, monthly or ad hoc/ongoing performance reporting
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you need to succeed (Minimum Qualifications):
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Computer Information Systems or BE / B Tech or ME / M Tech, preferably in a technical or scientific field
  </li>
  <li>
   3-6 years of work experience in Business, Marketing, Operations Research, Finance or Economics required.
  </li>
  <li>
   Possessing intellectual curiosity
  </li>
  <li>
   Proficiency with Tableau or Power Bi for advanced visualization. Experience with product analytics tools such as Adobe Analytics and/or Customer Journey Analytics and session replay tools such as Quantum Metric.
  </li>
  <li>
   High attention to detail, solution-oriented and capable of meeting or exceeding deadlines in a fast-paced environment.
  </li>
  <li>
   Excellent presentation/communication/storytelling skills are required
  </li>
  <li>
   Embraces diverse people, thinking, and styles
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What will give you a competitive edge (Preferred Qualifications):
  </strong>
 </p>
 <ul>
  <li>
   Airline experience is strongly preferred. Prior experience with Delta or other airline or Hospitality data a plus
  </li>
  <li>
   A data analysis background with proficiency in SAS, SQL, or Hyperion/Brio; building and maintaining Tableau dashboards Working knowledge of statistical/machine learning tools (e.g., R, scikit-learn)
  </li>
  <li>
   Self-motivated and take pride in building great products for key stakeholders.
  </li>
  <li>
   Resourceful in finding the data and tools you need to get the job done.
  </li>
  <li>
   Not afraid to ask for help when you need it or help teammates when they need a boost.
  </li>
 </ul>
</div>


Senior Insights Specialist [T500-19932]

<div>
 <p>
  <strong>
   About Delta Tech Hub:
  </strong>
 </p>
 <p>
  Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The
  <strong>
   Manager - Digital Experience Insights
  </strong>
  will oversee the development and delivery of actionable insights that drive personalized, data-informed digital experiences across platforms. This role leads a multidisciplinary team of digital analysts and data strategists, ensuring seamless collaboration between business, technical, and creative stakeholders.
 </p>
 <p>
  The ideal candidate is a strategic thinker and hands-on leader with a strong background in digital analytics, data storytelling, and cross-functional communication. You will be responsible for driving analytical excellence, ensuring data integrity, and delivering insights that inform content strategy, personalization, and performance optimization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Lead and mentor a team of digital analysts and insights specialists, fostering a culture of curiosity, collaboration, and continuous learning.
  </li>
  <li>
   Own the roadmap for digital analytics initiatives, including KPI development, reporting frameworks, and insight generation.
  </li>
  <li>
   Partner with the existing Experience Insights team to define measurement strategies and ensure alignment on business goals.
  </li>
  <li>
   Translate complex data into clear, compelling narratives that influence decision-making across the organization.
  </li>
  <li>
   Oversee the implementation and optimization of analytics tools and platforms (e.g., Adobe Analytics, Adobe Customer Journey Analytics, Tableau).
  </li>
  <li>
   Ensure data quality, governance, and consistency across digital channels and reporting outputs.
  </li>
  <li>
   Drive the development of dashboards, scorecards, and ad hoc analyses to monitor performance and uncover opportunities.
  </li>
  <li>
   Collaborate with data engineering and IT teams to enhance data pipelines and enable scalable analytics solutions.
  </li>
  <li>
   Identify and implement innovations in data visualization, automation, and predictive modeling to elevate team impact.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you need to succeed (minimum qualifications):
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Computer Information Systems or BE / B Tech or ME / M Tech, preferably in a technical or scientific field
  </li>
  <li>
   Experience in Team Leadership: Managed, mentored, coached and developed teams, fostering a collaborative and creative work environment
  </li>
  <li>
   Experience in Resource Allocation, Capacity Planning &amp; Resource utilization
  </li>
  <li>
   12 years of relevant work experience, with at least 5 in a people leadership position
  </li>
  <li>
   3-5+ years of experience in digital analytics, marketing analytics, or data strategy roles.
  </li>
  <li>
   Proven experience leading teams and managing cross-functional analytics initiatives.
  </li>
  <li>
   Strong understanding of digital ecosystems, including web, mobile, and app analytics.
  </li>
  <li>
   Proficiency in analytics platforms (e.g., Adobe Analytics, Adobe Customer Journey Analytics), data visualization tools (e.g., Tableau, Power BI), and SQL
  </li>
  <li>
   Excellent communication and storytelling skills with the ability to influence stakeholders at all levels.
  </li>
  <li>
   Demonstrated ability to bridge the gap between data, strategy, and execution.
  </li>
  <li>
   Experience in Performance Management by providing regular performance feedback, recognizing achievements and addressing areas for improvement.
  </li>
  <li>
   Consistently prioritizes the security and privacy of data and user information.
  </li>
  <li>
   Embraces diverse people, thinking, and styles.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What will give you a competitive edge (Preferred Qualifications):
  </strong>
 </p>
 <ul>
  <li>
   Strong cross functional collaboration
  </li>
  <li>
   Experience in e-commerce, retail, or airline digital environments.
  </li>
  <li>
   Experience with session replay tools (e.g., Quantum Metric)
  </li>
  <li>
   Experience with AI/ML-driven analytics or predictive modeling.
  </li>
  <li>
   Ability to define and track operational KPIs (e.g., engagement, conversion, retention) to drive performance.
  </li>
  <li>
   Experience scaling analytics capabilities in a fast-paced, matrixed organization.
  </li>
  <li>
   Passion for innovation and continuous improvement in digital measurement and insights.
  </li>
  <li>
   Experience with AWS ( Glue or Database)
  </li>
  <li>
   Ability to evaluate and implement new technologies that improve delivery speed, quality, or personalization capabilities.
  </li>
 </ul>
</div>


Manager - Digital Experience Insights [T500-19945]

<div></div><div><div><div><div><div><div><b>UNITED STATES, NEW YORK, NEW YORK</b></div><b><br>
 </b><div></div><div><b>TECHOPS</b></div><b><br>
 </b><div></div><div><b>15-AUG-2025</b></div><b><br>
 </b><div></div><div><b>REF #: 29500</b></div><b><br>
 </b><div></div><div><b>STARTING PAY: $21.84 PER HOUR
</b></div></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW &amp; KEY RESPONSIBILITIES)</b></h3>
</div></div><div><p>The Maintenance Utility Worker operates forklifts and stock chasers to assist Engine Maintenance by transporting all engine parts going to the various shops for rework and cleaning. The position is also responsible for monitoring outgoing shelves that may contain AOGs and other hot parts that need to be taken to stores/Logistics or shipped for outside repair. Aside from part transportation, this MUE is also responsible for collecting empty boxes, pallets and other miscellaneous items to keep Engine Maintenance and its halls clear of debris.</p><p>
Summary of responsibilities (not comprehensive of all tasks):
</p><p></p><ul><li>Processes and distributes all Kanban, Shop route, Expedite and AOGs.
</li><li>Transports Engine parts routed to rework using a Forklift and Motorized cart.</li><li>
Monitors outgoing shelves for hot parts such as AOGs.</li><li>
Removes empty boxes, Pallets and other debris from the hallway.</li><li>
Practices safety-conscious behaviors in all operational processes and procedures.<br>
</li></ul>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING</b></h3>
</div></div><div><div>Our culture is rooted in a shared dedication to living our values &ndash; Care, Integrity, Resilience, Servant Leadership, and Teamwork &ndash; every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:<br>
<ul><li>
Competitive salary, industry-leading pro&#64257;t sharing program, and performance incentives</li><li>
401(k) with generous company contributions up to 9%</li><li>
Paid time off including vacation, holidays, paid personal time, maternity and parental leave</li><li>
Comprehensive health bene&#64257;ts including medical, dental, vision, short/long term disability and life bene&#64257;ts</li><li>
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages</li><li>
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health</li><li>
Domestic and International space-available flight privileges for employees and eligible family members</li><li>
Career development programs to achieve your long-term career goals</li><li>
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint</li><li>
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies</li><li>
Recognition rewards and awards through the platform Unstoppable Together</li><li>
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare</li></ul></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)</b></h3>
</div></div><div><ul><li>Possesses high school diploma, GED or high school equivalency.</li><li>
Must have a valid driver's license.</li><li>
Is at least 18 years of age and has authorization to work in the United States.</li><li>
Must be able to read and write English.</li><li>
Must meet the physical requirements which qualify a person to perform essential job functions (lift 50lbs).</li><li>
Must be able to multi-task and work under pressure.</li><li>
Must be a team player and a self-starter.</li><li>
Must be able to work a flexible schedule including weekends, holidays and either rotating or fixed shifts.</li><li>
Must be performing satisfactorily in present position.</li><li>
Demonstrates that privacy is a priority when handling personal data.</li><li>
Embraces a diverse set of people, thinking and styles.</li><li>
Consistently prioritizes safety and security of self, others, and personal data.</li></ul>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)</b></h3>
 </div></div><div><ul><li>Previous Forklift, Motorized cart experience.</li></ul></div></div></div></div><p></p>

Maintenance Utility Employee

<div>
 <p>
  <strong>
   About Delta Tech Hub:
  </strong>
 </p>
 <p>
  Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Primary Functions:
  </strong>
 </p>
 <ul>
  <li>
   Provide insights and help drive strategy for Digital organization through ad hoc analyses, storytelling, and presentations
  </li>
  <li>
   Communicate and simplify technical analyses to non-technical business audiences, providing them with levers to act upon
  </li>
  <li>
   Leverage business intelligence tools when needed, such as SQL/SAS, Hyperion/Brio, Excel, and Tableau, to measure KPIs, find trends, and identify opportunities to optimize revenue performance
  </li>
  <li>
   Using tools such as Quantum Metric and Adobe Analytics/Adobe Customer Journey Analytics, support digital product teams in deriving insights and problem-solving
  </li>
  <li>
   Develop strategic and tactical plans to increase revenues, reduce costs, shift channel share, and improve business processes both within and across multiple departments
  </li>
  <li>
   Participate in cross-divisional strategic meetings to share key findings
  </li>
  <li>
   Support weekly, monthly or ad hoc/ongoing performance reporting
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you need to succeed (Minimum Qualifications):
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Computer Information Systems or BE / B Tech or ME / M Tech, preferably in a technical or scientific field
  </li>
  <li>
   6+ years of work experience in Business, Marketing, Operations Research, Finance or Economics required.
  </li>
  <li>
   Experience as a tech lead with experience in mentorship and guidance, task planning and delegation, collaboration across teams, and technical communication
  </li>
  <li>
   Possessing intellectual curiosity
  </li>
  <li>
   Proficiency with Tableau or Power Bi for advanced visualization. Experience with product analytics tools such as Adobe Analytics and/or Customer Journey Analytics and session replay tools such as Quantum Metric.
  </li>
  <li>
   High attention to detail, solution-oriented and capable of meeting or exceeding deadlines in a fast-paced environment.
  </li>
  <li>
   Excellent presentation/communication/storytelling skills are required
  </li>
  <li>
   Embraces diverse people, thinking, and styles
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What will give you a competitive edge (Preferred Qualifications):
  </strong>
 </p>
 <ul>
  <li>
   Airline experience is strongly preferred. Prior experience with Delta or other airline or Hospitality data a plus
  </li>
  <li>
   A data analysis background with proficiency in SAS, SQL, or Hyperion/Brio; building and maintaining Tableau dashboards Working knowledge of statistical/machine learning tools (e.g., R, scikit-learn)
  </li>
  <li>
   Self-motivated and take pride in building great products for key stakeholders.
  </li>
  <li>
   Resourceful in finding the data and tools you need to get the job done.
  </li>
  <li>
   Not afraid to ask for help when you need it or help teammates when they need a boost.
  </li>
 </ul>
</div>


Lead Insights Specialist [T500-19931]

Join Delta Air Lines and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Delta Air Lines

ABOUT_COMPANY

Senior Insights Specialist [T500-19932]

Manager - Digital Experience Insights [T500-19945]

Maintenance Utility Employee

Lead Insights Specialist [T500-19931]