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United States, Georgia, Atlanta
Airport Customer Service
28-Jul-2026
Ref #: 32738
Much as Delta Air Lines helps passengers reach their destinations, the Cargo division serves companies in safe and efficient transport of a wide range of freight, including everything from mail to live animals and life-saving pharmaceuticals. Different departments in the Cargo division provide rate information, sell cargo space in the belly of Delta’s passenger aircraft, track & trace freight and resolve customer problems. Additionally, they safely move cargo from a warehouse location to airport ramp areas and ensure proper delivery onto the appropriate aircraft. The Cargo Safety, Security, & Compliance team manages the system-wide global Cargo programs and Key Performance Indices (KPIs) involving, but not limited to, occupational and flight safety as well as regulatory compliance with OSHA, TSA, CBP, & FAA.
The Delta Cargo Safety, Security, & Compliance team is seeking two full-time positions based in Atlanta, GA.
The full-time work schedule for this role, while remaining actively enrolled in an approved
undergraduate curriculum, is as follows:
Co-Ops must ensure that this alternating semester rotation schedule aligns with their university, curriculum, and/or academic advisor before applying.
Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide educational and professional work experience.
Overall function and role: as part of the team directly responsible for all safety, security, and compliance efforts for Delta Cargo worldwide customers and employees, this individual will be supporting applicable initiatives in a fast-paced, dynamic, and rewarding environment.
Candidate must have a detail-oriented, adaptable, and collaborative approach & spirit. This will
include but not be limited to:
enhancements and improvements to cargo operations
and performance
evaluate safety/compliance impact of proposed operational changes
The Co-Op will support the following teams:
The Cargo Safety team is responsible for the Cargo Safety Management System (SMS),
injury and damage investigations, occupational safety & health (OSHA) initiatives,
ergonomics, employee reporting programs (ASAP), emergency response, safety
recognition, and ground standards assurance.
o The Cargo Regulatory Compliance team ensures regulatory acquiescence by developing
policy and procedures for global cargo operations. The team crafts risk-based auditing
standards to ensure Delta exceeds industry compliance norms.
o The Cargo Security team ensures that our cargo acceptance and screening operations
maintain compliance with TSA (and other security) regulations across the system (US and
non-US). The team owns the Delta Cargo Security Manual (DCSM), supports and
maintains screener training programs & operational resources. The team performs
investigations and responds to compliance failures across the system.
o The Cargo Product Compliance team is responsible for implementing a Quality
Management System (QMS) within pharmaceuticals & other specialty cargo handling
operations.
o The Policy & Procedures team engages with internal and external stakeholders to ensure
Cargo policies & procedures are understandable and updated in compliance with required
industry regulations. The team supports implementation, revision, and adherence to these
policies & procedures.
The co-op must be enrolled as a full-time student pursuing an undergraduate degree in a 4-year academic institution throughout the co-op program.
The co-op must be able to work onsite in our Atlanta, GA office on a full-time basis as an undergraduate student during the following 3 alternating semesters: Fall 2026, Summer 2027, and Spring 2028.
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.
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