Qureos Mentor

Denave

<div>
 
 We are seeking an experienced and result-oriented
 
 Senior Operations Manager
 
 to oversee and optimize our
 
 e-commerce business operations
 
 . The ideal candidate will have strong expertise in managing
 
 end-to-end e-commerce processes including seller/merchant acquisition, account management, business development, and operations excellence
 
 . This role demands a strategic thinker with hands-on execution skills who can drive scalable growth across B2B and B2C e-commerce ecosystems.
 
 
 
 
 
 
 Job Responsibilities
 
 
 
 
 Business &amp; Operations Management
 
 
 <ul>
 <li>
 Manage day-to-day e-commerce operations across multiple categories and clients including marketplaces, payment wallets, delivery aggregators, online transport networks, and digital platforms.
 </li>
 <li>
 Drive merchant and seller acquisition strategies and ensure strong seller/customer account management.
 </li>
 <li>
 Monitor seller performance, product/category assortment, and marketplace efficiency to ensure consistent business growth.
 </li>
 <li>
 Ensure smooth coordination across cross-functional teams
 
 .
 
 </li>
 </ul>
 
 
 Business Development &amp; Growth
 
 
 <ul>
 <li>
 Identify and execute new business development opportunities to expand e-commerce verticals.
 </li>
 </ul>
 
 
 P&amp;L Ownership &amp; Strategy
 
 
 <ul>
 <li>
 Manage P&amp;L responsibilities ensuring accurate revenue recognition, cost control, and margin achievement.
 </li>
 <li>
 Develop and implement business strategies, KPIs, and performance metrics to achieve growth targets.
 </li>
 </ul>
 
 
 Team Leadership
 
 
 <ul>
 <li>
 Lead and mentor multi-level teams
 </li>
 <li>
 Foster a collaborative, high-performance culture that delivers consistent results.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 10&ndash;15 years of experience in e-commerce operations, business development, or sales management, with proven success in driving growth and managing P&amp;L.
 </li>
 <li>
 
 Strong understanding of B2B and B2C e-commerce ecosystems including marketplaces, payment solution and delivery networks.
 
 </li>
 <li>
 
 Demonstrated experience in merchant/seller acquisition, account management, and customer lifecycle management.
 
 </li>
 <li>
 MBA or equivalent preferred.
 </li>
 </ul>
 
 
 
 
 Why Join Us?
 
 
 &bull; Opportunity to lead operations in a fast-growing e-commerce business vertical.
 
 
 &bull; Ownership of P&amp;L with high visibility to senior leadership.
 
 
 &bull; Be part of a dynamic team driving innovation and growth in digital commerce.
 
</div>

Senior Operations Role - (E Commerce Domain)

<div>
 
 We are seeking a dynamic
 
 Senior Operations Manager
 
 to lead audience acquisition and end-to-end management of multiple online and offline events &amp; campaigns.
 
 
 This is a senior role requiring
 
 strong operational leadership, strategic vision, and proven expertise in driving attendance growth, managing complex event operations, and building long-term client and partner engagement.
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 Audience Acquisition &amp; Event Marketing
 
 
 <ul>
 <li>
 Develop and execute audience acquisition strategies for online &amp; offline events, conferences, and campaigns across industries.
 </li>
 <li>
 Leverage multi-channel outreach (email/SMS campaigns, social media, tele-calling, affiliates, and database marketing) to maximize attendance and engagement.
 </li>
 <li>
 Build and maintain high-quality B2B databases, ensuring accurate targeting and segmentation for campaigns.
 </li>
 <li>
 Drive consistent audience growth, with measurable improvement in attendee conversion and retention.
 </li>
 </ul>
 
 
 Event &amp; Campaign Operations
 
 
 <ul>
 <li>
 Lead end-to-end execution of multiple events simultaneously, from planning to delivery.
 </li>
 <li>
 Collaborate with business teams, vendors, and partners to ensure smooth event operations and logistics.
 </li>
 <li>
 Oversee budget planning, cost optimization, and vendor negotiations to maximize ROI.
 </li>
 <li>
 Implement data-driven strategies to track and measure event success (ROI, conversion, customer engagement).
 </li>
 </ul>
 
 
 Stakeholder &amp; Client Management
 
 
 <ul>
 <li>
 Manage senior client relationships, ensuring impeccable service delivery and resolution of escalations.
 </li>
 <li>
 Partner with sponsors, partners, and CXO-level executives to build strategic alliances and long-term engagement.
 </li>
 <li>
 Align with internal cross-functional teams (sales, marketing, creative, tech) to ensure project objectives are met.
 </li>
 </ul>
 
 
 Leadership &amp; Team Development
 
 
 <ul>
 <li>
 Lead and mentor a high-performing team of managers, analysts, and operations professionals.
 </li>
 <li>
 Define KRAs, monitor performance, and ensure structured training and skill development.
 </li>
 <li>
 Foster a collaborative and high-performance culture, ensuring employee growth and retention.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 
 12+ years of experience in audience acquisition, event operations, campaign management, and stakeholder engagement.
 
 </li>
 <li>
 Proven track record of driving audience acquisition for large-scale conferences, webinars, forums, or brand campaigns.
 </li>
 <li>
 Strong expertise in multi-channel marketing (email, SMS, social media, digital campaigns, affiliate marketing).
 </li>
 <li>
 
 Hands-on experience in P&amp;L management, budget optimization, and ROI tracking.
 
 </li>
 <li>
 
 Exceptional leadership, team management, and stakeholder engagement skills.
 
 </li>
 <li>
 Strong analytical ability and comfort with CRM tools, data analytics, and reporting dashboards.
 </li>
 <li>
 Excellent communication, negotiation, and problem-solving abilities.
 </li>
 <li>
 MBA/PGDM preferred.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 &bull; Lead the audience acquisition and event operations strategy for large-scale, high-impact events.
 
 
 &bull; Opportunity to work with leading global brands and CXO-level stakeholders.
 
 
 &bull; High-visibility role with end-to-end ownership across strategy, execution, and P&amp;L.
 
 
 &bull; Be part of a fast-paced, dynamic environment that values innovation and execution excellence.
 
</div>

Audience Acquisition & Events - Senior Operations Manager

Join Denave and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Denave

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Senior Operations Role - (E Commerce Domain)

Audience Acquisition & Events - Senior Operations Manager