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Desert Dental Group

Job Summary We are seeking a dynamic and organized Dental Front Desk/Receptionist to join our vibrant dental team! In this essential role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from check-in to check-out. Your energetic approach and attention to detail will help foster a positive environment, manage appointments, handle insurance verifications, and support clinical staff with administrative tasks. If you thrive in a fast-paced setting and possess excellent communication skills, this is your opportunity to make a meaningful impact in patients&rsquo; oral health journeys!Duties<ul><li>Greet patients warmly upon arrival and ensure a friendly, professional first impression.</li><li>Manage patient check-in and check-out processes using dental office management software.</li><li>Schedule appointments efficiently, coordinate with clinical staff, and confirm upcoming visits.</li><li>Verify insurance coverage and process claims.</li><li>Maintain accurate medical records, update patient information, and review documentation for completeness.</li><li>Answer multi-line phone systems with excellent phone etiquette; address patient inquiries promptly and professionally.</li><li>Assist with medical and dental administrative support including filing, data entry, and managing electronic health records (EHR systems like eClinicalWorks or Dental-specific platforms).</li><li>Support billing processes by understanding CPT coding, ICD-10/ICD-9 coding standards, and Medicare/Medicaid requirements.</li><li>Ensure compliance with HIPAA regulations by safeguarding patient information during all interactions.</li><li>Collaborate with team members to improve office workflows and enhance patient service experience.</li></ul>Qualifications<ul><li>Proven experience as a medical receptionist or front desk role within a dental or medical clinic setting is preferred, but not required.</li><li>Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and insurance verification processes.</li><li>Familiarity with EMR/EHR systems is preferred.</li><li>Exceptional customer service skills with the ability to communicate clearly via phone and in person.</li><li>Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.</li><li>Strong organizational skills with experience managing medical records, filing systems, and documentation review.</li><li>Knowledge of HIPAA regulations to ensure patient confidentiality at all times.</li><li>Prior clinic or dental office experience is desirable.</li></ul>Pay: $16.00 - $20.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Paid time off</li></ul>Work Location: In person

Dental front desk/ receptionist

Join Desert Dental Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Desert Dental Group

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Dental front desk/ receptionist