Qureos Mentor

Desert Oasis Healthcare

Performs activities of the Receptionist as well as Physician Secretary Scheduler, greet, check in patients, verify demographics of patients, verify insurances, update information in computer system and collect co-payments in a friendly, efficient manner. Also scheduling appointments as needed, proactively practicing Advanced Access scheduling guidelines. Mailing patient letters and retrieving information as directed by the assigned provider.
 
Professional Duties
 <ul>
<li>Check-in and Receptionist</li>
<li>Registration and Data Entry</li>
<li>Patient Portal</li>
<li>Correspondence</li>
<li>Scheduling</li>
<li>Telephone Etiquette</li>
<li>Payment Transactions and Daily Deposits</li>
<li>Maintains office supplies and places orders within budget parameters.</li>
<li>All other duties as assigned.</li>
<li>Be knowledgeable about your job so that you can serve others effectively</li>
<li>Help others, offering to assist (Ask, how may I help you?)</li>
<li>Do your share. Do what you say you will do and take action, follow through. Be willing to pitch in and help</li>
<li>Be an active listener (make eye contact, validate)</li>
<li>Address customers as Mr., Mrs., or Ms. until invited to do otherwise. Never use terms of endearment such as hon, dear, sweetie, etc.</li>
<li>Speak clearly and use understandable language (avoid medical jargon or slang)</li>
<li>Use open-ended questions to engage</li>
<li>Demonstrate appropriate body language and tone of voice</li>
<li>Answer all phone calls with a salutation, introduction and offer to assist (Good afternoon, Desert Oasis Healthcare or Family Hospice Care, this is (your name), how may I help you?)</li>
<li>Offer to answer any additional questions that the person, patient or customer may have</li>
</ul>
Qualifications
 <ul>
<li>High school diploma or equivalent required.</li>
<li>One year of recent experience in healthcare, preferred. Experience may be substituted by the completion of an accredited Administrative Medical Assistant/Medical Front Office Assistant program.</li>
<li>Basic physicians office practices.</li>
<li>Proficient in computer skills.</li>
<li>Detail oriented and ability to multi-task effectively.</li>
<li>Excellent communication.</li>
</ul>
Physical Demands
 <ul>
<li>Sitting: Approximately 50% of day</li>
<li>Standing: Approximately 30% of day</li>
<li>Walking: Approximately 20% of day</li>
<li>Lifting: 0 - 30 lbs (equipment, supplies) - approximately 30% of day</li>
<li>Bending: Approximately 10% of day. Kneeling &lt; 10%.</li>
<li>Hearing/Visual Acuity: Adequate for use with computers and telephone -</li>
</ul>
Approx 50% of day
 <ul>
<li>Computer: Highly technical work environment - Must be able to work ≥ 7 hours / day using keyboard, mouse and monitor</li>
<li>Reaching: Above head 75 degrees - approximately 15%.</li>
<li>Hand grip dexterity: Approximately 40% of day</li>
</ul>

Receptionist Scheduler (Temporary)

Performs activities of the Receptionist as well as Physician Secretary Scheduler, greet, check in patients, verify demographics of patients, verify insurances, update information in computer system and collect co-payments in a friendly, efficient manner. Also scheduling appointments as needed, proactively practicing Advanced Access scheduling guidelines. Mailing patient letters and retrieving information as directed by the assigned provider.
 
Professional Duties
 <ul>
<li>Greet patients and check-in patients for their appointments.</li>
<li>Registration and Data entry.</li>
<li>Patient Portal</li>
<li>Correspondence</li>
<li>Scheduling</li>
<li>Telephone etiquette</li>
<li>Payment transactions and daily deposits</li>
<li>Maintain office supplies and place orders within budget parameters.</li>
<li>Perform other duties as assigned.</li>
<li>Be knowledgeable about your job so that you can serve others effectively</li>
<li>Help others, offering to assist (Ask, how may I help you?)</li>
<li>Do your share. Do what you say you will do and take action, follow through. Be willing to pitch in and help</li>
<li>Be an active listener (make eye contact, validate)</li>
<li>Address customers as Mr., Mrs., or Ms. until invited to do otherwise. Never use terms of endearment such as hon, dear, sweetie, etc.</li>
<li>Speak clearly and use understandable language (avoid medical jargon or slang)</li>
<li>Use open-ended questions to engage</li>
<li>Demonstrate appropriate body language and tone of voice</li>
<li>Answer all phone calls with a salutation, introduction and offer to assist (Good afternoon, Desert Oasis Healthcare or Family Hospice Care, this is (your name), how may I help you?)</li>
<li>Offer to answer any additional questions that the person, patient or customer may have</li>
</ul>
Qualifications
 <ul>
<li>High school diploma or equivalent.</li>
<li>One year of experience in healthcare or customer service preferred.</li>
<li>Basic physicians office practices.</li>
<li>Proficient in computer skills.</li>
<li>Detail oriented and ability to multi-task effectively.</li>
<li>Ability to effectively communicate with individuals within all levels of the organization, patients, patient family members, providers, vendors and others.</li>
</ul>
Physical Demands
 <ul>
<li>Sitting: Approximately 50% of day.</li>
<li>Standing: Approximately 30% of day.</li>
<li>Walking: Approximately 20% of day.</li>
<li>Lifting: 0 - 30 lbs (equipment, supplies) - approximately 30% of day.</li>
<li>Bending: Approximately 10% of day. Kneeling &lt; 10%.</li>
<li>Hearing/Visual Acuity: Adequate for use with computers, telephone/mobile devices, and other office tech equipment approximately 50% of day.</li>
<li>Computer: Highly technical work environment. Must be able to work ≥ 7 hours per day using computers, telephone/mobile devices, and other office tech equipment.</li>
<li>Reaching: Above head 75 degrees - approximately 15%.</li>
<li>Hand grip dexterity: Approximately 40% of day.</li>
</ul>

The Fixed Asset Clerk is responsible for assisting with the acquisition, tracking, management and disposing of the organization’s assets in a manner that safeguards and supports for sound management of asset investment. The Fixed Asset Clerk assists with inventory management functions that include, but are not limited to, assigning property numbers, maintaining inventory records and system updated, conducting inventories and disposing of obsolete assets. This individual will also assist with other functions within the accounting department as requested.
 
Professional Duties
 <ul>
<li>Adhere to fixed asset acquisition, maintenance, retention and guidelines and associated records.</li>
<li>Update the fixed asset database with asset detail information.</li>
<li>Complete and maintain inventory logs, forms and other records.</li>
<li>Ensure that each fixed asset is assigned an inventory tag and is properly installed. Replace inventory tags as needed.</li>
<li>Perform/Assist in field inventory by physically locating, identifying and counting assets.</li>
<li>Create and print exception file. Locate missing inventory and reconcile exceptions.</li>
<li>Coordinate and complete transfer and/or disposal of surplus and/or obsolete assets. Ensure that transfer, disposal, sale, retirement of assets is accurately documented.</li>
<li>Identify minor inventory location/usage discrepancies and prepare appropriate reports pertaining to alleged theft, misuse of property or concerns with property management.</li>
<li>Maintain and manage the Gift Card Log and ensure that requests and disbursements are processed and documented in accordance with departmental policies, procedures and workflows. Ensure that all gift cards are accounted for.</li>
<li>Perform other duties as assigned.</li>
<li>Help others, offering to assist (Ask, how may I help you?)</li>
<li>Do your share. Do what you say you will do and take action, follow through. Be willing to pitch in and help</li>
<li>Be accountable for your work</li>
<li>Demonstrate appropriate body language and tone of voice</li>
<li>Speak positively about your work, co-workers and Desert Oasis Healthcare and Family Hospice Care</li>
<li>Avoid gossip and negativity</li>
</ul>
Qualifications
 <ul>
<li>High School diploma or equivalent. Associate’s degree in accounting, preferred.</li>
<li>1 year experience in inventory management and or accounting.</li>
<li>Knowledge of inventory management and accounting/book keeping.</li>
<li>Ability to utilize Microsoft Office Suite applications/software (Word, Excel, Power Point, Excel).</li>
<li>Ability to prioritize tasks to meet established deadlines and reprioritize tasks as the need arises.</li>
<li>Excellent interpersonal, written, and oral communication skills.</li>
<li>Able to work independently with minimum supervision, multi-tasking abilities.</li>
<li>Current California driver’s license and proof of automobile insurance.</li>
<li>At the discretion of DOHC/FHC management, this position has the potential to be a full or hybrid telecommuting position.</li>
</ul>
Physical Demands
 <ul>
<li>Sitting: Approximately 60% of day.</li>
<li>Standing: Approximately 15% of day.</li>
<li>Walking: Approximately 25% of day.</li>
<li>Lifting: 0 - 40 lbs. (equipment, supplies) approximately 10% of day.</li>
<li>Bending: Approximately &gt;10% of day. Kneeling &lt; 5%.</li>
<li>Hearing/Visual Acuity: Adequate for use with computers, telephone/mobile device. Approximately 50% of day.</li>
<li>Computer: Highly technical work environment. Must be able to work minimum of 6 hours a day using keyboard, mouse and monitor.</li>
<li>Reaching: Above head 75 degrees approximately 25% of day.</li>
<li>Hand grip dexterity: Approximately 40% of day.</li>
</ul>

Fixed Asset Clerk (Temporary)

The Certified Medical Assistant I (CMA I) in the Primary Care and Specialty Clinics provides essential technical, administrative, and clerical support services to licensed physicians in compliance with Sections 2070 & 2071 of the California Business and Professions Code and Title 16 of the Medical Practice Act. This role supports efficient clinic operations while delivering high-quality patient care in accordance with state regulations.
 
Professional Duties
 <ul>
<li>Perform non-invasive routine support services under the supervision of a licensed Provider in an office or clinic setting.</li>
<li>Perform electrocardiograms in accordance with established policies and procedures and as ordered by the Provider.</li>
<li>Administer medication, as ordered by the Provider, following the established policies and procedures and in accordance with the seven rights of medication administration. A licensed provider must verify correct medication and dosage prior to administration by the Medical Assistant. Documents all medications administered in patient’s electronic health/medical record (EHR/EMR).</li>
<li>Review charts for test results for previously ordered diagnostic testing on a daily basis. Immediately informs the Provider of any critical test results.</li>
<li>Review patient charts prior to their scheduled visit and obtain any missing reports, test results, or any other documentation needed prior to the patient’s scheduled visit.</li>
<li>Maintain quality control office files and participate in quality control activities, such as but not limited to: medication outdate check, refrigerator temperature check, glucometer control check, etc.</li>
<li>Administer tests per Provider orders.</li>
<li>Assist with requesting lab and/or diagnostic tests as ordered by the Provider. Complete appropriate lab/test requisition and/or referral documentation timely and accurately.</li>
<li>Assist with the coordination of patient care throughout the continuum of care.</li>
<li>Triage and document patient calls in electronic medical/health record (EMR/EHR) in accordance with established policies and procedures. Immediately notify a Provider of any critical information regarding patient's health.</li>
<li>Perform other duties as assigned.</li>
<li>Serve as an ambassador for Desert Oasis Healthcare and Family Hospice Care at all times and positively shape the customer experience</li>
<li>Be knowledgeable about your job so that you can serve others effectively</li>
<li>Do your share. Do what you say you will do and take action, follow through. Be willing to pitch in and help</li>
<li>Assume a neutral position and suspend judgment of others</li>
<li>Address customers as Mr., Mrs., or Ms. until invited to do otherwise. Never use terms of endearment such as hon, dear, sweetie, etc.</li>
<li>Be accountable for your work</li>
</ul>
Qualifications
 <ul>
<li>High School diploma or equivalent required. Graduate of an accredited Medical Assistant program required.</li>
<li>Certified Medical Assistant Certification required.</li>
<li>1 year of recent experience in a physician’s office, clinic, preferred.</li>
<li>Knowledge of Medical Terminology, preferred.</li>
<li>Detail oriented and organizational skills.</li>
<li>Ability to effectively communicate with individuals within all levels of the organization, patients, patient family members, providers, vendors and others.</li>
<li>BLS required.</li>
</ul>
Physical Demands
 <ul>
<li>Sitting: Approximately 40% of day.</li>
<li>Standing: Approximately 40% of day.</li>
<li>Walking: Approximately 20% of day.</li>
<li>Lifting: 0 - 50 lbs. approximately 20% of day.</li>
<li>Bending: Approximately 20% of day.</li>
<li>Hearing/Visual Acuity: Adequate for use with computers, telephone/mobile device and office equipment approximately 50% of day.</li>
<li>Computer: Highly technical work environment. Must be able to work minimum of ≥ 4 hours a day using computers, telephone/mobile device and office equipment.</li>
<li>Reaching: Above head 75 degrees approximately 10% of day.</li>
<li>Hand grip dexterity: Approximately 75% of day.</li>
</ul>

CMA I

Join Desert Oasis Healthcare and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Desert Oasis Healthcare

About Company

Receptionist Scheduler (Temporary)

Receptionist Scheduler (Temporary)

Fixed Asset Clerk (Temporary)

CMA I