Qureos Mentor

Desert Oasis Healthcare

The Certified Medical Assistant I (CMA I) in the Primary Care and Specialty Clinics provides essential technical, administrative, and clerical support services to licensed physicians in compliance with Sections 2070 & 2071 of the California Business and Professions Code and Title 16 of the Medical Practice Act. This role supports efficient clinic operations while delivering high-quality patient care in accordance with state regulations.
 
Professional Duties
 <ul>
<li>Perform non-invasive routine support services under the supervision of a licensed Provider in an office or clinic setting.</li>
<li>Perform electrocardiograms in accordance with established policies and procedures and as ordered by the Provider.</li>
<li>Administer medication, as ordered by the Provider, following the established policies and procedures and in accordance with the seven rights of medication administration. A licensed provider must verify correct medication and dosage prior to administration by the Medical Assistant. Documents all medications administered in patient’s electronic health/medical record (EHR/EMR).</li>
<li>Review charts for test results for previously ordered diagnostic testing on a daily basis. Immediately informs the Provider of any critical test results.</li>
<li>Review patient charts prior to their scheduled visit and obtain any missing reports, test results, or any other documentation needed prior to the patient’s scheduled visit.</li>
<li>Maintain quality control office files and participate in quality control activities, such as but not limited to: medication outdate check, refrigerator temperature check, glucometer control check, etc.</li>
<li>Administer tests per Provider orders.</li>
<li>Assist with requesting lab and/or diagnostic tests as ordered by the Provider. Complete appropriate lab/test requisition and/or referral documentation timely and accurately.</li>
<li>Assist with the coordination of patient care throughout the continuum of care.</li>
<li>Triage and document patient calls in electronic medical/health record (EMR/EHR) in accordance with established policies and procedures. Immediately notify a Provider of any critical information regarding patient's health.</li>
<li>Perform other duties as assigned.</li>
<li>Serve as an ambassador for Desert Oasis Healthcare and Family Hospice Care at all times and positively shape the customer experience</li>
<li>Be knowledgeable about your job so that you can serve others effectively</li>
<li>Do your share. Do what you say you will do and take action, follow through. Be willing to pitch in and help</li>
<li>Assume a neutral position and suspend judgment of others</li>
<li>Address customers as Mr., Mrs., or Ms. until invited to do otherwise. Never use terms of endearment such as hon, dear, sweetie, etc.</li>
<li>Be accountable for your work</li>
</ul>
Qualifications
 <ul>
<li>High School diploma or equivalent required. Graduate of an accredited Medical Assistant program required.</li>
<li>Certified Medical Assistant Certification required.</li>
<li>1 year of recent experience in a physician’s office, clinic, preferred.</li>
<li>Knowledge of Medical Terminology, preferred.</li>
<li>Detail oriented and organizational skills.</li>
<li>Ability to effectively communicate with individuals within all levels of the organization, patients, patient family members, providers, vendors and others.</li>
<li>BLS required.</li>
</ul>
Physical Demands
 <ul>
<li>Sitting: Approximately 40% of day.</li>
<li>Standing: Approximately 40% of day.</li>
<li>Walking: Approximately 20% of day.</li>
<li>Lifting: 0 - 50 lbs. approximately 20% of day.</li>
<li>Bending: Approximately 20% of day.</li>
<li>Hearing/Visual Acuity: Adequate for use with computers, telephone/mobile device and office equipment approximately 50% of day.</li>
<li>Computer: Highly technical work environment. Must be able to work minimum of ≥ 4 hours a day using computers, telephone/mobile device and office equipment.</li>
<li>Reaching: Above head 75 degrees approximately 10% of day.</li>
<li>Hand grip dexterity: Approximately 75% of day.</li>
</ul>

CMA I

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Desert Oasis Healthcare

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CMA I