Qureos Mentor

Detroit Public Schools Community District

<div>Job Title
Position Title: Program Supervisor - HR Manager
 
Location: Office of Human Resources, Division of Recruitment &amp; Staffing 
Salary: $88,506 - $109,630 
Reports to: Executive Director of Recruitment, Staffing &amp; Onboarding 
Bargaining Unit: OSAS 
Benefits Eligible: Yes
Telecommuting Eligibility: Eligible for telecommuting up to 40% (two days per week) 
In accordance with the agreement between the Organization of School Administrators (OSAS) and the Board of Education of the School District of the City of Detroit, Table of Contents, Section 7.0 Promotions, the following vacancy is announced:
Position Summary
The HR Talent Manager serves as the Human Resources primary point of contact assigned to a set of District clients (school group or central office department(s)). The Talent Manager advises and provides customer service support covering a wide range of HR functions, including workforce planning, succession management, talent management, performance management, employee retention, and leave management. The Talent Manager provides strategic support to campus and central office leaders to proactively address HR-related needs and implement solutions that are in alignment with District mission and vision, reflect the District's core values, and support DPSCD&iquest;s strategic effort to attract, develop, and retain exceptional talent that will serve students well. The Talent Manager collaborates with other key departments and provides on-site support when necessary.
Minimum Qualifications<ul><li>
Bachelor's degree from an accredited college/university in business administration, human resources, public administration, management, or related field required.</li><li>
Master's or other graduate degree preferred.</li><li>
Minimum of five (5) years of verifiable experience providing human resources and/or organizational development consulting, including at least two (2) years of direct management experience.</li><li>
Must demonstrate proficiency with the following computer software programs: Office 365 applications and SharePoint, PeopleSoft HCM, Talemetry (or similar recruitment platforms), other Enterprise resource planning (ERP) systems, or other related software programs.</li><li>
Demonstrated knowledge of multiple human resource disciplines, including talent recruitment, staffing, consulting and administrative services, and knowledge of federal and state employment laws.</li></ul>
Essential Functions<ul><li>
Collaborates with hiring managers and recruiters to assist with the planning, organizing, and leadership of recruitment and staffing activity that leads to the attraction, engagement, and retention of exceptional, diverse talent.</li><li>
Support a portfolio of school sites or central office departments with their staffing needs, including:</li><li>
Clearly communicate expectations for the hiring process and follow through on timelines for candidate cultivation and hiring.</li><li>
Contribute to a positive culture grounded in continuous improvement and a commitment to setting and meeting key performance goals.</li><li>
Provide leadership in efforts to develop and implement a more efficient, paperless hiring and onboarding process.</li><li>
Collect, analyze, and manage the integrity of real-time staffing data to measure progress toward school staffing goals and inform recruitment activities. Regularly report against historical data to continuously improve practice.</li><li>
Implement consistent systems and processes related to the lifecycle of employee recruitment, hiring, retention, and exit.</li><li>
Maintain relationships with new hires to build a professional network for future candidate referrals</li><li>
Support year-round efforts to recruit candidates via virtual and in-person methods</li><li>
Proactively engage contacts in Benefits and Compensation, Payroll, Human Resources, etc., to obtain key information when constituents require assistance</li><li>
Coordinates and assists in various annual activities and ad-hoc projects, including preliminary and final budget meetings.</li><li>
Attend appropriate HR and business function staff meetings</li><li>
Perform other duties as assigned.
</li></ul>Security Clearance:
Internal Applicants
If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.
External Applicants
In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at the point of hire.
Method of Application:
Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position, and all applications require a resume.
Successful candidates are required to submit official transcripts upon offer of employment. Teaching service outside the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) before hire. It is the applicant's responsibility to provide all requested documentation (including copies).
Applicants requesting assistance during the application process should contact the Office of Human Resources via email at recruitment@detroitk12.org or phone at (313) 873-6897.
DPSCD does not discriminate on the basis of race, color, national origin, sex, disability, age, or religion. Contact the Civil Rights Coordinator at (313) 240-4377 or detroitk12.org/compliance for more information.</div>

Program Supervisor - HR Manager

<div>Job Title
Position Title: Network Engineer - Team Lead
Location: 1425 E. Warren Ave., Detroit, MI 48207
Salary Range: $99,486 - $128,747
Reports to: Executive Director, Technology Infrastructure
Bargaining Unit: N/A
Benefits Eligible: Yes
Telecommuting Eligibility: Site-based. Not eligible for telecommuting.
Position Summary:
The Network Engineer - Team Lead is a senior technical leadership role within the Technology Infrastructure Department responsible for leading the secure design, implementation, documentation, support, and continuous improvement of DPSCD's enterprise network environment. This position provides expert guidance across WAN, LAN, wireless, Internet, firewall, VPN, network access control, voice, video, monitoring, and related infrastructure services while mentoring network engineering staff and strengthening team execution.
The role requires a security-focused network professional who can align network operations with the District's overall cybersecurity strategy, bring cross-functional teams together around security priorities, use data and process discipline to improve reliability, and lead large-scale technical projects with clear planning, risk management, stakeholder communication, and executive-ready reporting.
Requirements
<ul><li>Bachelor's degree in computer science, computer engineering, information technology, cybersecurity, network engineering, or a related field preferred; equivalent education, certifications, and directly applicable experience may be considered.
</li><li>CCNA or equivalent network certification required; CCNP or equivalent advanced network certification preferred.
</li><li>Security-focused certification such as Security+, Cisco Security, Fortinet, CISSP, CISM, or equivalent preferred.
</li><li>ITIL, project management, or process improvement certification preferred, or demonstrated equivalent experience developing disciplined operational practices.
</li><li>Ability to provide after-hours and on-call support as assigned, including maintenance windows, emergency response, and major incident support.
</li><li>Reliable transportation for travel to District sites and ability to lift and carry at least 25 pounds without assistance.
</li></ul>Experience:
1. Five or more years of progressive enterprise network engineering, network operations, or closely related infrastructure experience in a large, multi-site environment.
2. Experience leading technical work, mentoring engineers, coordinating priorities, and developing team capability in a network or infrastructure environment.
3. Significant experience applying network security and cybersecurity practices to secure design, segmentation, access control, vulnerability remediation, monitoring, logging, and incident coordination.
4. Demonstrated ability to bring technical teams, cybersecurity staff, vendors, and business stakeholders together to plan and execute security strategy and risk reduction efforts.
5. Advanced experience with switching, routing, VLANs, capacity planning, OSPF, EIGRP, BGP, WAN technologies, Internet connectivity, MPLS, VPLS, VPN, and SD-WAN concepts.
6. Experience with enterprise firewalls, IPS/IDS, firewall rule review, secure remote access, VPN services, network policy controls, and security monitoring practices.
7. Experience with wireless design, deployment, optimization, troubleshooting, secure wireless access, and high-density wireless environments.
8. Experience with network access control and identity-based access technologies such as Cisco ISE, 802.1X, RADIUS, TACACS+, and related AAA practices.
9. Strong understanding of TCP/IP, packet-level traffic analysis, packet capture tools, QoS, VoIP, IP telephony, video services, and advanced network troubleshooting.
10. Experience with Cisco routing, switching, wireless, data center switching, Cisco ACI or similar data center networking, load balancing, VMware networking, and related enterprise platforms.
11. Experience with network diagnostic, monitoring, alerting, and analysis tools such as SolarWinds, Cisco monitoring platforms, SNMP tools, packet analyzers, and performance dashboards.
12. Experience developing and using metrics, service management data, incident trends, root cause analysis, monitoring data, and stakeholder feedback to drive continuous improvement.
13. Experience developing detailed process, procedure, standard, policy-aligned, runbook, network diagram, knowledge article, and operational documentation.
14. Experience developing network system designs, including logical and physical architecture, IP addressing, VLAN and segmentation models, firewall standards, wireless standards, and monitoring standards.
15. Experience developing and managing project plans for large-scale technical projects, including scope, milestones, resources, dependencies, testing, implementation, communications, and transition to operations.
16. Experience applying risk management practices, issue tracking, decision logs, change management, rollback planning, and stakeholder communication throughout technical project execution.
17. Experience preparing clear technical recommendations, status updates, executive summaries, vendor evaluations, budget inputs, RFP support materials, and lifecycle planning recommendations.
Essential Functions
1. Lead and coordinate the network team's technical work related to installation, configuration, monitoring, maintenance, troubleshooting, and improvement of enterprise network services.
2. Serve as a senior technical expert for WAN, LAN, wireless, Internet, firewall, VPN, network access control, VoIP, video, monitoring, and related infrastructure services.
3. Lead secure network design practices, including segmentation, firewall standards, identity-based access, VPN, logging, monitoring, configuration management, resilience, and least privilege access.
4. Partner with cybersecurity leadership and staff to align network decisions with District security strategy, security policies, risk management priorities, incident response needs, and compliance expectations.
5. Coordinate cross-functional security efforts, including vulnerability remediation, access reviews, audit response, firewall and network rule review, secure configuration validation, and incident lessons learned.
6. Develop, maintain, and improve network documentation, including system designs, standards, diagrams, runbooks, procedures, knowledge articles, implementation plans, rollback plans, and support models.
7. Use monitoring data, service tickets, performance metrics, incident trends, root cause analysis, and stakeholder feedback to identify improvement opportunities and recommend practical solutions.
8. Lead continuous improvement efforts that increase reliability, reduce recurring incidents, strengthen security controls, improve documentation quality, and make network operations more predictable and scalable.
9. Develop and manage detailed project plans for major network and security initiatives, including scope, milestones, task ownership, timelines, dependencies, risks, testing, communications, implementation, and operational handoff.
10. Communicate project status, risks, decisions, resource needs, and escalations clearly to technical teams, school and department leaders, vendors, and executive leadership.
11. Support change management, maintenance windows, implementation readiness, post-implementation review, and operational transition for network and security-related changes.
12. Perform site assessments for new construction, renovations, relocations, and major upgrades to ensure network solutions are properly designed, purchased, installed, and supported.
13. Coordinate secure network access and technical support for special events, temporary needs, and cross-departmental initiatives requiring network engineering assistance.
14. Provide Level 3 support for complex incidents and problems, including major outage response, advanced troubleshooting, vendor escalation, documentation of findings, and Support technology planning, procurement, RFP development, vendor evaluation, budget planning, lifecycle management, and assessment of enterprise network investments.
16. Mentor network engineers and other technical staff through coaching, knowledge transfer, documentation review, technical standards, peer learning, and support for career pathway development.
17. Perform other related duties as assigned by the supervisor.
Security Clearance:
Internal Applicants
If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.
External Applicants
In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.
Method of Application:
Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered.
Applicants requesting assistance during the application process should contact the Office of Human Resources via email at recruitment@detroitk12.org or phone at (313) 873-6897.Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested.
DPSCD does not discriminate based on race, color, national origin, sex, disability and/or religion. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.</div>

Network Engineer - Team Lead

<div>Job Title
Position Title: Assistant Director, Student Information Systems
Location: Fisher Building, 3011 W. Grand Blvd., Detroit, MI 48202
Salary: $81,929 - $111,190
Reports to: Deputy Executive Director of Student Information
Bargaining Unit: N/A
Benefits Eligible: Yes
Telecommuting Eligibility: Eligible for telecommuniting up to 20% (one day per week) 
Position Summary:
The Assistant Director, Student Information Services is responsible for managing the operations, enhancements, and strategic initiatives of the District's Student Information Systems (SIS). This role ensures that the systems are secure, reliable, and effectively support the District's goals for student data management and reporting. The Assistant Director will lead a team overseeing SIS configuration, data quality, and integration work, delegating tasks, and fostering a culture of professional learning, growth, and accountability. As a key member of the SIS team, the Assistant Director drives projects related to student data management, system operations, and application management to improve organizational efficiency and support data-driven decision-making across the District.
Success in this position requires a strategic thinker with strong technical skills and the ability to translate complex system requirements into practical solutions for end-users. The Assistant Director must effectively balance the technical aspects of system management with the needs of various stakeholders, including school staff, district administrators, and external partners. They will play an important role in optimizing the use of PowerSchool and related systems, ensuring data accuracy and accessibility, and supporting critical processes such as enrollment, scheduling, and reporting. The ideal candidate will continuously seek ways to leverage technology to streamline operations, enhance data quality, and provide insights that directly support educational decision-making at all levels of the organization.
We are looking for talented people who are passionate about transforming the District and making a significant difference in the lives of public-school students, parents, principals, teachers, and central office employees
Minimum Qualifications:
Education<ul><li>
Bachelor's degree from an accredited institution with a focus in computer science, business administration, or a related field</li></ul>
Required<ul><li>
Minimum of three (3) years of experience in managing a Student Information System or similar large-scale technical implementation</li><li>
Strong analytical skills to conduct analyses and develop recommendations</li><li>
Ability to balance multiple projects within a data-driven accountability environment</li><li>
Proficiency in PowerSchool SIS or equivalent student information system</li><li>
Ability to balance multiple projects within a data-driven accountability environment</li><li>
Excellent project management and organizational abilities</li><li>
Strong leadership and team management skills</li><li>
Proficiency in data analysis and visualization techniques</li><li>
Excellent written and verbal communication skills</li><li>
Ability to translate technical concepts for non-technical audiences</li><li>
Experience in leading change management processes to support and influence school staff practices</li></ul>
Preferred<ul><li>
Experience with SQL, report writing tools, and data integration techniques</li><li>
Knowledge of educational data standards and reporting requirements</li></ul>
Essential Functions:
System Management and Development<ul><li>
Lead the design, testing, and implementation of PowerSchool modules and customizations.</li><li>
Plan and implement strategies for beginning- and end-of-year system configuration to ensure smooth school operations.</li><li>
Manage security setup, user account provisioning, and student/parent access within the SIS.
</li><li>Lead the development and optimization of PowerSchool plugins for data exports and page customizations.</li></ul>
Team Leadership and Collaboration<ul><li>
Manage and develop a team of two staff members, ensuring effective task delegation and professional growth.</li><li>
Foster a culture of professional learning and accountability within the SIS team and across the broader organization.</li><li>
Collaborate with business process owners to ensure SIS configurations align with district practices and needs.</li><li>
Coordinate cross-functional teams to support recurring system processes like course catalog management, student enrollment, and scheduling.</li></ul>
Data Quality and Reporting<ul><li>
Establish data quality and accountability reporting milestones to enhance operational efficiency and compliance.</li><li>
Lead custom report development to support school-level staff and official documentation.</li><li>
Develop documentation for recurring processes related to SIS maintenance, database management, and integrations.</li></ul>
Strategic Planning and Professional Development<ul><li>
Engage in strategic planning and professional development to drive the System and Application Management team towards annual goals.</li><li>
Serve as the district representative on state and local committees involving student information.</li><li>
Participate in knowledge management initiatives to improve district communication and continuous improvement.</li></ul>
Additional Responsibilities<ul><li>
Perform other duties as assigned by the Deputy Executive Director, Student Information Service.</li></ul>
Security Clearance:
Internal Applicants
If you are a current Detroit Public Schools Community District employee, you do not have to submit a new security clearance, unless your new role requires a different type of criminal background check.
External Applicants
In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at the point of hiring.
Method of Application:
Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered.
Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested.
Applicants requesting assistance during the application process should contact the Office of Human Resources via email at recruitment@detroitk12.org or phone at (313) 873-6897.
DPSCD does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.</div>

Assistant Director - Student Information Systems

<div>Job Title
Position Title: Assistant Director, Employee Mediation
Location: Central Office, Office of Human Resources
Salary: $81,929 - $111,190
Reports to: Executive Director, Employee Relations
Bargaining Unit: N/A
Benefits Eligible: Yes
Telecommuting Eligibility: Eligible for telecommuting up to 40% (two days per week)
Position Summary:
The Assistant Director, Employee Mediation is responsible for leading and implementing dispute resolution and mediation services across the District. Under the supervision of the Executive Director, the Assistant Director, Professional Mediator serves as a neutral third party to facilitate the resolution of workplace conflicts involving employees. This role ensures alignment with District policies, collective bargaining agreements, and applicable federal, state, and local laws. The Assistant Director &iquest; Professional Mediator develops systems, processes, and training to support proactive conflict resolution, maintain compliance, and promote a culture of collaboration and accountability across DPSCD.
Minimum Qualifications:
<ul><li>Bachelor's degree from an accredited institution in conflict resolution, human resources, law, education, public administration, social work, psychology, or a related field
</li><li>Master's degree or Juris Doctor preferred
</li><li>Minimum of 3-5 years of demonstrated, progressively responsible experience in conflict resolution, mediation, labor relations, employee relations, or dispute resolution
</li></ul>Essential Functions:
<ul><li>Implement a standardized mediation and conflict resolution process aligned to District policies and expected timelines.
</li><li>Conduct mediations in a fair, impartial, and professional manner to resolve workplace disputes.
</li><li>Assess complaints, gather relevant documentation, and facilitate structured resolution processes.
</li><li>Prepare mediation summaries, agreements, and required documentation in compliance with District protocols.
</li><li>Provide consultation and coaching to principals, administrators, and staff regarding conflict resolution strategies.
</li><li>Participate in grievance processes, hearings, arbitrations, and investigations as required.
</li><li>Develop and deliver professional learning and training on mediation, conflict prevention, and effective communication.
</li><li>Design and maintain systems for tracking cases, analyzing data, and generating reports aligned with District goals.
</li><li>Identify trends and recommend systemic improvements to prevent recurring conflicts.
</li><li>Train and educate the workforce on conflict management and resolution.
</li><li>Collaborate with Human Resources, Labor Relations, Legal, and school leadership to ensure consistency of practice.
</li><li>Support implementation of restorative practices and proactive conflict resolution strategies across the District.
</li><li>Model strong judgment, professionalism, and ethical standards in all interactions.
</li><li>Maintain confidential records in accordance with federal, state, and District requirements.
</li><li>Supervise, coach, and evaluate assigned staff, if applicable.
</li><li>Fulfill other duties as assigned.</li></ul>
Security Clearance:
Internal Applicants: Current DPSCD employees may not be required to submit to a new background check unless the position requires additional clearance.
 
 
External Applicants: In alignment with Michigan law, all external candidates selected for hire must successfully complete a criminal background check.
Method of Application:
Applicants must apply through the Detroit Public Schools Community District online application system. Only applications submitted online will be considered. A resume is required for consideration. Successful candidates must submit official transcripts at the time of hire.
DPSCD does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category in its programs and activities, including employment opportunities.</div>

Assistant Director - Employee Mediation

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Detroit Public Schools Community District

About Company

Program Supervisor - HR Manager

Network Engineer - Team Lead

Assistant Director - Student Information Systems

Assistant Director - Employee Mediation