Qureos Mentor

Diablo Auto Accessories LLC

Role OverviewThe Tele Sales Executive will manage and convert all inbound leads generated through DiabloFoil&rsquo;s media channels. The role requires strong communication skills and solid knowledge of cars, PPF, car wrapping, tinting, ceramic coating, and detailing, ensuring every customer receives accurate guidance and a premium service experience.Key Responsibilities1. Lead Management &amp; Conversion<ul><li>Call and convert all leads from Meta ads, Google ads, Instagram, website, and WhatsApp.</li><li>Understand the customer&rsquo;s car model, condition, and service needs.</li><li>Recommend the right services PPF, vinyl wrap, ceramic coating, tinting, de-chrome, polishing, interior protection.</li><li>Guide the customer through benefits of premium brands.</li><li>Convert enquiries into workshop visits and confirmed bookings.</li><li>Maintain a high follow-up discipline.</li></ul>2. Car &amp; Product Expertise<ul><li>Explain film types: gloss, matte, satin, colour-change, self-healing PPF.</li><li>Discuss warranty, durability, after-care, and maintenance.</li><li>Understand paint conditions, car body panels, installation basics, and material differences.</li><li>Confidently advise customers on colour options, finishes, and what suits their car.</li></ul>3. Customer Experience<ul><li>Engage with a premium, warm, and minimal communication style.</li><li>Share references from DiabloFoil&rsquo;s portfolio, Instagram highlights, and previous project videos.</li><li>Invite customers to the studio to see work, materials, and enjoy specialty coffee.</li><li>Build long-term client relationships for repeat and referral business.</li></ul>4. Coordination &amp; Reporting<ul><li>Update CRM/WhatsApp Business with all call details.</li><li>Coordinate with Sales Manager &amp; Operations Manager for scheduling.</li><li>Submit daily reports on leads, follow-ups, and conversions.</li><li>Ensure all communication follows DiabloFoil&rsquo;s clean Apple-style tone.</li></ul>Key Responsibilities1. Lead Handling &amp; Conversion<ul><li>Call all qualified leads received from Meta ads, Google ads, Instagram, website, WhatsApp, and other media platforms.</li><li>Engage customers in a professional, warm, and confident tone.</li><li>Understand customer requirements and recommend the right services (PPF, wrap, ceramic, tint, de-chrome, etc.).</li><li>Convert enquiries into confirmed appointments and workshop visits.</li><li>Maintain high closure rate through consistent follow-ups.</li></ul>2. Customer Experience<ul><li>Provide accurate information on pricing, material brands warranty, process, timelines, and after-care.</li><li>Share images, videos, and portfolio links to showcase DiabloFoil&rsquo;s expertise.</li><li>Invite customers to visit our studio and enjoy specialty coffee while exploring color options.</li><li>Offer basic consultation on colour selection, material types, and benefits.</li></ul>3. Coordination &amp; Documentation<ul><li>Log every lead, call outcome, and follow-up in the CRM/WhatsApp Business.</li><li>Coordinate with Sales Manager and Operations Manager for bookings and scheduling.</li><li>Update daily sales reports and lead status.</li></ul>4. Brand &amp; Communication Standards<ul><li>Use DiabloFoil&rsquo;s communication tone: clean, minimal, and premium.</li><li>Represent DiabloFoil as a 14-year-established brand delivering top-quality materials and workmanship.</li><li>Ensure all messages sent to customers match the brand aesthetic.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Telesales Executive

Join Diablo Auto Accessories LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Diablo Auto Accessories LLC

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Telesales Executive