Qureos Mentor

Digipay

Job Responsibilities:<ul><li>Enter, update, and maintain data accurately in company systems</li><li>Verify data for errors and correct any inconsistencies</li><li>Make outbound calls to customers/clients for follow-ups, verification, or information sharing</li><li>Receive inbound calls and respond to basic queries politely</li><li>Maintain call records and daily reports</li><li>Coordinate with team members and report to the supervisor</li><li>Ensure data confidentiality and accuracy at all times</li></ul>Required Skills &amp; Qualifications:<ul><li>Basic computer knowledge (MS Excel, MS Word, data entry software)</li><li>Good communication skills (local language + basic English preferred)</li><li>Good typing speed and attention to detail</li><li>Ability to handle calls confidently and professionally</li><li>Basic education (10th/12th pass or equivalent)</li></ul>Job Types: Full-time, Permanent, Contract, FresherPay: AED2,500.00 - AED3,000.00 per month

Data Entry Executive ( Male - Hindi)

Job Title: Telesales Executive / TelecallerJob Summary:We are looking for a results-driven Telesales Executive to actively seek out and engage customer prospects over the phone. The role involves explaining products/services, handling objections, and closing sales to achieve targets.Key Responsibilities:<ul><li>Make outbound calls to potential and existing customers</li><li>Explain products or services clearly and confidently</li><li>Understand customer needs and recommend suitable solutions</li><li>Generate leads and close sales over the phone</li><li>Maintain accurate customer records and call logs</li><li>Follow up on leads and pending inquiries</li><li>Achieve daily/weekly/monthly sales targets</li><li>Handle customer objections and complaints professionally</li></ul>Job Types: Full-time, Permanent, Contract, FresherPay: AED2,800.00 - AED3,000.00 per month

Telesales Executive ( Hindi )

Key Responsibilities1. Team Leadership &amp; Management<ul><li>Lead, motivate, and mentor a team of sales executives.</li><li>Conduct daily/weekly team meetings and sales huddles.</li><li>Assign leads and monitor activity levels and KPIs.</li></ul>2. Sales Performance &amp; Target Achievement<ul><li>Ensure the team meets or exceeds sales targets.</li><li>Track sales metrics: conversions, pipeline, revenue, and call/activity targets.</li><li>Develop sales strategies to achieve growth goals.</li></ul>3. Training &amp; Coaching<ul><li>Provide ongoing coaching on sales techniques, product knowledge, and customer handling.</li><li>Conduct performance evaluations and identify skill gaps.</li><li>Support new team members during onboarding.</li></ul>4. Pipeline &amp; CRM Management<ul><li>Oversee sales pipeline and ensure accurate CRM updates.</li><li>Review team leads, opportunities, and follow-up activities.</li><li>Analyse reports to identify trends and propose improvements.</li></ul>5. Customer Relationship Management<ul><li>Handle escalated customer queries and ensure quick resolution.</li><li>Maintain strong relationships with key clients.</li><li>Ensure customer satisfaction and service quality.</li></ul>6. Reporting &amp; Forecasting<ul><li>Prepare weekly and monthly performance reports.</li><li>Forecast sales and plan resources accordingly.</li><li>Provide insights and recommendations to management.</li></ul>7. Process Improvement<ul><li>Identify operational gaps and optimize the sales process.</li><li>Collaborate with marketing, operations, and product teams.</li><li>Implement best practices to enhance team efficiency.</li></ul>Job Types: Full-time, Permanent, Contract, FresherPay: AED3,000.00 - AED3,500.00 per month

Sales Team Leader ( Hindi - Male only )

Key Responsibilities1. Sales Call Monitoring &amp; Evaluation<ul><li>Audit outbound and inbound sales calls to assess pitch quality, need analysis, objection handling, and closing techniques.</li><li>Ensure agents follow sales scripts, compliance rules, and qualification criteria.</li><li>Identify behavioral and skill gaps affecting conversions.</li></ul>2. Lead Quality &amp; Process Accuracy<ul><li>Review lead validation and documentation for accuracy.</li><li>Ensure leads are categorized correctly (hot/warm/cold) based on criteria.</li><li>Highlight errors that impact conversion or forecasting.</li></ul>3. Feedback &amp; Coaching<ul><li>Provide constructive feedback to sales executives and team leaders.</li><li>Conduct 1:1 coaching sessions to improve pitch structure, product knowledge, and selling skills.</li><li>Collaborate with trainers to design refreshers and skill-based training.</li></ul>4. Reporting &amp; Analytics<ul><li>Generate weekly and monthly quality performance dashboards.</li><li>Track common errors, call/lead quality trends, and share insights with sales managers.</li><li>Use RCA (Root Cause Analysis) to identify recurring issues.</li></ul>5. Compliance &amp; Sales SOP Adherence<ul><li>Ensure compliance with company policies, regulatory guidelines, and fair-sales practices.</li><li>Monitor adherence to call flow, verifications, disclosures, and data accuracy.</li></ul>6. Calibration &amp; Continuous Improvement<ul><li>Conduct calibration sessions with QA and Sales leadership to maintain scoring accuracy.</li><li>Recommend improvements in pitch structure, scripts, and sales processes.</li><li>Support implementation of best practices to improve conversions.</li></ul>Job Types: Full-time, Permanent, Contract, FresherPay: AED2,800.00 - AED3,000.00 per month

Quality Analyst ( BPO - sales team, Males only )

Job Title: Digital Marketing ExecutiveCompany: DigiPayLocation: Dubai, UAEJob Type: Full-TimeSalary: AED 3,500 &ndash; 4,500 per monthDigiPay Technologies is a growing organization committed to delivering high-quality products/services and creating meaningful digital engagement. We are looking for a motivated Digital Marketing Executive to join our team and contribute to our online brand growth.Role Overview:We are seeking a talented and driven Digital Marketing Executive to plan and manage digital marketing initiatives, enhance our online presence, and support brand growth across various platforms.Key Responsibilities:Plan, execute, and optimize digital marketing campaigns (Google Ads, Meta/Facebook Ads, etc.).Manage social media platforms and create engaging content aligned with brand messaging.Implement SEO strategies and monitor website performance using analytics tools.Support email marketing campaigns and online promotional activities.Track, measure, and report on campaign performance to improve results.Requirements:1&ndash;3 years of experience in digital marketing (agency or in-house).Strong knowledge of SEO, Google Ads, Meta Ads, and social media management tools.Ability to create creative and engaging content.Analytical mindset with strong problem-solving skills.Good communication skills and ability to manage deadlines.Job Types: Full-time, PermanentPay: AED3,500.00 - AED4,500.00 per month

Digital Marketing Executive

Industry : BPO/KPO Location: Dubai, UAE Job Type: Full-Time Experience Required: 2&ndash;4 YearsAbout the Role :We are looking for a highly motivated Data Analyst to join our growing BPO operations in Dubai. This role is ideal for professionals who enjoy working with large datasets, generating actionable insights, and supporting business decisions in a fast-paced outsourcing environment.If you are passionate about data, analytics, and business intelligence, this is your opportunity to work with global clients and be part of a dynamic team.Key Responsibilities<ul><li>Analyze large volumes of operational and client data to identify trends, patterns, and insights</li><li>Develop dashboards, reports, and performance metrics for BPO operations</li><li>Support process optimization, cost reduction, and productivity improvement initiatives</li><li>Work closely with operations, quality, and leadership teams to provide data-driven recommendations</li><li>Ensure data accuracy, integrity, and consistency across reporting systems</li><li>Prepare weekly, monthly, and ad-hoc reports for internal and client stakeholders</li></ul>Required Skills &amp; Qualifications<ul><li>2&ndash;4 years of experience as a Data Analyst, preferably in BPO / service-based industries</li><li>Strong proficiency in Excel, SQL, and data visualization tools (Power BI / Tableau preferred)</li><li>Experience handling large datasets and creating meaningful insights</li><li>Strong analytical, problem-solving, and communication skills</li><li>Ability to work in a fast-paced, deadline-driven environment</li></ul>Why Join Us?<ul><li>Work in Dubai, UAE, a global business hub</li><li>Exposure to international clients and large-scale operations</li><li>Career growth opportunities in analytics and leadership</li><li>Collaborative and performance-driven work culture</li></ul>Apply now and take the next step in your data analytics career!Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per month

Data Analyst (BPO)

Join Digipay and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.