Qureos Mentor

DILE Trucking

<div>Description:

 As one of the fastest-growing logistics service companies, DILE is all about excellence, integrity, and teamwork. Our service is top-notch because we have developed a high-energy, team-driven mentality across the organization that is committed to servicing our customers, shippers, and carriers alike, in an ever-evolving supply chain. We are looking for your expertise and knowledge to join our team!
Job Summary:
The Dispatcher Manager oversees all dispatch activities related to freight movement and driver coordination in a fast-paced trucking and logistics environment. This role ensures loads are assigned, tracked, and delivered efficiently, while also managing a team of dispatchers to maintain high standards in customer service, driver communication, and compliance.
FLSA Status: Exempt (Salaried)
Supervisory Responsibilities:
One direct report. The dispatcher manager will play a crucial role in indirectly supervising truck drivers by efficiently coordinating schedules, providing instructions, and ensuring seamless communication to optimize the transportation process.
Duties/Responsibilities:<ul><li>Supervise and manage a team of dispatchers, providing training, support, and performance evaluations.</li><li>Assign freight loads to drivers based on location, availability, hours of service, and equipment capacity.</li><li>Monitor driver routes and schedules in real-time to ensure on-time pickup and delivery.</li><li>Act as a liaison between shippers, drivers, brokers, and warehouse personnel to coordinate efficient load movement.</li><li>Maintain compliance with FMCSA, DOT, and company safety policies regarding driver hours, logs, and vehicle usage.</li><li>Use Transportation Management Systems (TMS) and GPS tracking software to optimize routes and reduce empty miles.</li><li>Address service issues, breakdowns, route changes, and customer complaints promptly and effectively.</li><li>Ensure accurate and timely documentation, including bills of lading, dispatch logs, trip sheets, and delivery confirmations.</li><li>Analyze dispatch performance metrics and recommend process improvements.</li><li>Support recruiting, onboarding, and retention efforts for drivers by maintaining positive communication and support.</li></ul>
Requirements:

 Skills/Abilities:<ul><li>Proficient in TMS platforms (PortPro, Samsara, and Microsoft Office Suite.)</li><li>Strong knowledge of DOT regulations, HOS (Hours of Service), ELD systems, and freight documentation.</li><li>Excellent leadership, decision-making, and communication skills.</li><li>Ability to work under pressure, manage multiple priorities, and resolve operational issues quickly.</li></ul>
Education and Experience:<ul><li>High school diploma or equivalent required; Associate's or Bachelor&rsquo;s degree in Logistics, Supply Chain, or related field preferred.</li><li>3&ndash;5 years of dispatch experience in a trucking or freight environment.</li><li>1&ndash;2 years of supervisory experience in dispatch or logistics operations.</li></ul>
Physical Requirements:<ul><li>Prolonged periods of sitting at a desk and working with dispatching equipment.</li><li>Must be able to lift up to 15 pounds at times.</li><li>Office-based with regular use of dispatch software, phones, and computer systems.</li><li>May require early morning, evening, or weekend availability depending on operational needs.</li><li>Occasional travel or field time with drivers may be required.</li></ul>
Schedule:<ul><li>Day shift.</li><li>Monday to Friday.</li><li>Weekends as needed.</li></ul>
Benefits:<ul><li>Medical, Dental, Vision Insurance</li><li>Voluntary Life Insurance</li><li>Voluntary Short-Term Disability Insurance</li><li>FSA</li><li>401K with employer match</li><li>PTO</li></ul></div>

Dispatch Supervisor

Join DILE Trucking and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DILE Trucking

About Company

Dispatch Supervisor