Abrar Admin

DIMOND BROS INSURANCE

Client Relations Representatives are the front-line liaison between our company and its current and potential customers.Full-time, on-site position, Monday through Friday , 8am - 4:30 CST.Key Responsibilities<ul><li>Answer phone and manage high volume inbound calls-warmly connecting clients to correct departments and/or carrier care centers</li><li>Assist with walk-in clients</li><li>Collaborate with team members and other departments to ensure high quality customer service</li><li>Effectively solve customer issues, complaints, and inquiries, while keeping customer satisfaction at the core of every decision and behavior</li><li>Take and upload payments</li></ul>Requirements<ul><li>Strong verbal and written communication skills</li><li>Great active listening skills with a patient and empathetic attitude</li><li>Excellent interpersonal and rapport building skills</li><li>Excellent time management and organizational skills</li><li>Comfortable working in fast-paced environments</li><li>Troubleshooting skills, either basic or advanced</li><li>Computer literacy</li><li>Phone skills, including familiarity with complex or multi-line phone systems</li></ul>Job Type: Full-timePay: $17.00 - $19.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Explain your phone experience and why you feel like you'd be a good fit for this role? </li></ul>Experience:<ul><li>office/admin: 1 year (Required)</li><li>Multi-line phone systems: 1 year (Preferred)</li></ul>Work Location: In person

Client Relations Representative

Join DIMOND BROS INSURANCE and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DIMOND BROS INSURANCE

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Client Relations Representative