Qureos Mentor

Diyar United Company

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 Position Overview:
 
 
 
 The Vendor Management Officer is responsible for overseeing the end-to-end lifecycle of third-party service providers engaged by the bank. This role ensures that vendors comply with contractual, regulatory, operational, and security requirements, while supporting ongoing performance monitoring and risk management.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Vendor Onboarding &amp; Due Diligence :
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 Conduct initial and periodic due diligence on new and existing vendors.
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 Coordinate with Legal, Risk, Compliance, IT Security, and Procurement to ensure regulatory compliance.
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 Verify vendor documentation including licenses, certifications, and financial reports.
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 Facilitate vendor registration and onboarding processes.
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 2. Contract &amp; SLA Management
 
 
 Review and track vendor contracts, amendments, and renewals.
 
 
 Ensure SLAs, KPIs, and compliance standards are clearly defined.
 
 
 Support contract negotiations with Legal and Procurement.
 
 
 
 
 
 3. Vendor Performance Monitoring
 
 
 Monitor vendor performance against approved KPIs and SLAs.
 
 
 Prepare performance scorecards and management dashboards.
 
 
 Conduct regular vendor review meetings.
 
 
 
 
 
 4. Risk Management &amp; Compliance
 
 
 Perform third-party risk assessments covering operational, cybersecurity, and regulatory factors. Monitor compliance with Central Bank regulations and internal governance frameworks.
 
 
 Support audits and ensure remediation actions are completed.
 
 
 
 
 
 5. Financial &amp; Operational Oversight
 
 
 Track invoices, payments, cost variances, and budgets.
 
 
 Support cost analysis initiatives. -
 
 
 Identify opportunities for cost optimization.
 
 
 
 
 
 6. Relationship Management
 
 
 Act as a primary point of contact with strategic vendors.
 
 
 Maintain strong relationships with internal departments and external providers.
 
 
 Resolve operational issues and escalate when necessary.
 
 
 
 
 
 7. Reporting &amp; Documentation
 
 
 Maintain updated vendor databases and contract repositories.
 
 
 Prepare risk, performance, and compliance reports.
 
 
 Document vendor interactions and evaluations.
 
 
 
 
 
 
 Qualifications &amp; Requirements Education:
 
 
 
 Bachelor&rsquo;s degree in Business, Finance, Supply Chain, or related field.
 
 
 Experience: 2&ndash;5 years in vendor management, procurement, or risk (banking preferred).
 
 
 
 
 
 
 Technical Skills:
 
 Contract management, procurement systems, MS Office. Soft Skills: Communication, negotiation, analytical thinking, attention to detail
 
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Vendor Management Officer (Banking Sector)

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 Scope of Work:
 
 
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 Develop, Implement and maintain Banking Operation applications.
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 This role is required to support the Expert and Sr Expert in the technical requirements , troubleshoot issues and provide permanent solutions
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 This role would help the organization in continuing their payment , compliance and corporate business operations which are directly affecting the customers.
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 Responsibilities:
 
 
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 Handle applications Installation and configuration within the bank.
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 Participate in applications development (whenever is required), project implementation and post implementation support.
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 Handle tasks related to applications administration, monitoring, troubleshooting, and remediation of the issues assigned to them.
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 Take ownership of technical issues, performance issues, report them to vendor, regular follow up with vendor, get the fixes, and follow the process of testing and deploying on production.
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 Respond to general questions &amp; inquiries related to applications and resolve tickets in a timely manner according to SLA.
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 Assist business in UAT test scenario creation and completing them.
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 Follow policies and procedures in implementing the best practices for the change control.
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 Collaborates with other professionals to ensure high quality deliverables within Bank guidelines, policies, and procedures.
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 Perform a variety of tasks within the general scope of the job as assigned by the management.
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 Support Intellect iGTB products like ARX,CBX,VAM,CNR,OF and H2H
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 Logs monitoring
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 Experience:
 
 
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 Experience in banking, corporate and compliance domains (mandatory)
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 Good communication skills in Arabic/English
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 Application Security concepts
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 Basic infrastructure and networking concepts
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 Ability to prepare test cases and assist in UAT for application testing.
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 Experience in SW development, integration tools, AI and automation tools.
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 Linux environment
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 Oracle SQL
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 Qualifications:
 
 
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 Bachelor degree in Computer Science / Computer Engineering / IT or any equivalent (MBA is a plus)
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 2 to 4 years of related experience in Intellect iGTB and Banking industry
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 PMP /Business Analysis/ ITIL / CRISC / Oracle or any equivalent certificates is a plus
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 Skills:
 
 
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 Remedy system.
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 VISIO
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 Jira System.
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 PL/SQL, PostGres, Oracle DB ( mandatory)
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 Proficiency in Windows and Linux OS (intermediate proficiency)
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 Proficiency in programming languages like Java, javascript, python,C++
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 Experience in web service development/ trouble shooting
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 Experience in various solution flavours e.g wildfly, Jboss, nginix, apache etc
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Sr Engineer - Banking Operation and Corporate Applications

Join Diyar United Company and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Diyar United Company

About Company

Vendor Management Officer (Banking Sector)

Sr Engineer - Banking Operation and Corporate Applications