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DLF Law Group, LLC

Collections Manager &ndash; Brookfield, WI DLF Law Group, LLC, an established mid-sized collections law firm in Brookfield, Wisconsin, is seeking an experienced Collections Manager to lead and elevate our collections department. We are looking for a strategic leader to take full ownership of our collections department&mdash;driving accountability and maximizing recovery performance.This is a true management opportunity for someone who can lead an established team and help take it to the next level. You will oversee approximately 10 collections staff and 2 team leads while helping drive recovery performance, improve workflows, develop staff, and partner with firm leadership on departmental goals and results.Responsibilities include:<ul><li>Leading day-to-day collections operations</li><li>Developing and improving collection strategies and campaigns</li><li>Monitoring KPIs, productivity, and recovery trends</li><li>Coaching staff and team leads</li><li>Improving accountability, reporting, and overall department performance</li><li>Ensuring compliance with applicable laws and firm policies</li></ul>Qualifications include:<ul><li>Prior collections management or similar operational leadership experience</li><li>Strong leadership and analytical skills</li><li>Experience improving performance in a collections or receivables environment</li><li>Knowledge of collections compliance and regulatory expectations</li><li>Strong financial and operational acumen, including the ability to analyze KPIs, trends, and department performance</li><li>Ability to work effectively with internal IT and operations teams to develop, refine, and interpret reports and data</li><li>Strong technical aptitude; experience with reporting tools, data analysis, SQL, Excel, Power BI, or similar systems is a plus</li><li>Bachelor&rsquo;s degree in finance, accounting, business, or a related field preferred</li><li>Law firm or agency collections experience preferred</li></ul>Compensation and Benefits: We offer competitive compensation, benefits, and the opportunity for performance-based bonus and profit-sharing participation for the right candidate. This role offers meaningful upside for a strong leader who can make a measurable impact on department performance. This is an excellent opportunity for a strong leader who wants to make a visible impact and help shape the future of an important department.To apply, please submit your resume and a brief summary of your relevant experienceBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Brookfield, WI 53005 (Required)</li></ul>Work Location: In person

Collections Manager

Join DLF Law Group, LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DLF Law Group, LLC

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Collections Manager