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Dnata Catering

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
 
What We Offer
 
Comprehensive Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision
 Complimentary Daily Meals: Enjoy FREE breakfast, lunch, and dinner during your shift
 
Our Mission: 
<ul>
<li>To be the word's most admired air and travel provider</li>
</ul>
Our Core Values: 
<ul>
<li>We Are Safe</li>
<li>We Are Future Thinkers</li>
<li>We Play To Win</li>
<li>We Respect Everyone and Work As A Team</li>
</ul>
As a Flight Coordinator for dnata Catering, your primary responsibility is to ensure all customer menu specifications, equipment requirements, and service standards are accurately executed prior to aircraft loading. This role focuses on detailed verification of meals, beverages, and onboard equipment against the boarding bill and airline specifications to ensure compliance with quality, safety, and presentation standards.
 
You will work closely with airline account management, production, and dispatch teams to support timely and accurate order fulfillment while maintaining strong attention to detail and documentation. Your customer-focused mindset, organization, and ability to adapt to last-minute changes help ensure seamless operations and consistent service delivery.
 
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 
<ul>
<li>An effective communicator, capable of determining best way to reach different audiences and executing communications based on that understanding.</li>
<li>Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances.</li>
<li>Capable of building strong customer relationships and delivering customer-centric solutions.</li>
<li>A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.</li>
<li>Willing to act and eager to embrace new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li>
</ul>
You Will: 
<ul>
<li>Provide excellent customer service daily.</li>
<li>Comply with all HACCP/GMP and dnata catering sanitation and proper food handling policies and procedures.</li>
<li>Check all meals to ensure accuracy of menu specifications and meal counts.</li>
<li>Constantly on the move in an out of the office and on an aircraft.</li>
<li>You must be able to lift up to 30 lbs., and stand for long periods of time, constantly bends, and squats.</li>
<li>Be exposed to frequent low temperatures 35/40 degree while checking flight and may be exposed to extreme weather conditions when catering the flight outdoors.</li>
<li>Comply with Ramp Safety policies and procedures, safety vests must be worn while out on the field.</li>
<li>Other duties as assigned.</li>
</ul>
External Relationships
 <ul>
<li>Coordinating with airline clients and ensuring efficient delivery logistics.</li>
</ul>
EDUCATION: High school diploma or GED with two – three years of progressive customer service experience.
 
QUALIFICATIONS: 
<ul>
<li>Proficient in Microsoft Office applications, including Excel.</li>
<li>Proficiency in Microsoft Office.</li>
<li>Must have driver’s license.</li>
<li>Must meet all applicable state and local food handler certification requirements for the work location (Texas requires a Food Handler Certificate within 60 days of hire).</li>
<li>The ability to meet requirements necessary to obtain a Port Authority, TSA and CBP badge is a required.</li>
<li>Must have excellent attention to detail.</li>
<li>Must be able to multi-task.</li>
<li>Must be able to read and write in English.</li>
<li>Flexibility (different shifts - night, weekends, holidays).</li>
<li>Ability to lift and push heavy objects, racks, etc.</li>
<li>Ability to work in a fast-paced environment.</li>
<li>Work safely to prevent accidents to self and coworkers.</li>
</ul>
Intellectual/Social demands: 
While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
 
Physical demands: 
While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.
 
Work environment: 
While performing the duties of this job, the employee is regularly exposed to extreme cold/heat (weather), heights and loud noise (earplugs must be worn while on the Ramp)
 
We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata. This position is not eligible for employment visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and throughout their employment without current or future sponsorship from dnata Catering USA.
 
Notice Regarding Background Checks (State Law Disclosures)
 
dnata Catering may obtain consumer reports and/or investigative consumer reports about applicants or employees for employment purposes, in accordance with the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) and applicable state laws.
 
<ul>
<li>California: Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code § 1786 et seq.), dnata Catering may obtain an investigative consumer report that may include information regarding your character, general reputation, personal characteristics, or mode of living. You have the right to request a copy of any report obtained.</li>
<li>New York: In accordance with Article 23-A of the New York Correction Law and the New York Human Rights Law, background checks will be conducted only as permitted by law, and any employment decision based on criminal history will follow required legal standards and notice requirements.</li>
<li>Massachusetts: Pursuant to the Massachusetts Consumer Reporting Act (M.G.L. c. 93, § 52 et seq.) and the Massachusetts CORI statute (M.G.L. c. 6, § 172), dnata Catering may obtain a consumer report or criminal offender record information for employment purposes, consistent with state law. Applicants may request a copy of any report obtained.</li>
<li>New Jersey: In accordance with the New Jersey Opportunity to Compete Act (N.J.S.A. 34:6B-11 et seq.) and applicable consumer reporting laws, background checks will be conducted only as permitted by law, and applicants will receive required notices and rights regarding any consumer report obtained.</li>
<li>Texas: Background checks may be conducted in accordance with applicable Texas law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.</li>
<li>Tennessee: Background checks may be conducted in accordance with applicable Tennessee law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.</li>
</ul>

Flight Coordinator

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
 
As a CDL Driver at dnata Catering, you will be responsible for the safe and efficient operation of catering trucks and other company vehicles. This role is essential to ensuring the timely and accurate delivery of aviation catering services. You will represent dnata with a professional, courteous, and service-oriented approach when interacting with clients within the aviation industry. In addition to driving duties, you may assist with loading and unloading catering supplies, maintaining vehicle cleanliness, and completing routine vehicle inspections. Strong attention to detail, strict adherence to safety regulations, and effective route navigation are critical to supporting the overall success of our catering operations
 
You Will: 
<ul>
<li>Load and unload all carts, trash, and items to be laundered to and from catering truck to designated aircraft in a safe and efficient manner.</li>
<li>Communicate clearly and effectively with team members.</li>
<li>Coordinate with flight crew while maintaining positive customer relations.</li>
<li>Perform all duties safely to prevent injury to self and others.</li>
<li>Provide professional service to airline customers at all times.</li>
<li>Ensure all flights are catered accurately and within required timeframes.</li>
<li>Adhere to all HACCP, GMP, and sanitation policies to ensure proper food handling.</li>
<li>Follow all Ramp Safety policies and procedures, including wearing required safety vests while on the airfield.</li>
<li>Perform additional duties as assigned.</li>
</ul>
Education & Experience
 <ul>
<li>High School Diploma or GED preferred, with at least one (1) year of driving experience.</li>
<li>Valid Class A or Class B CDL with air brake endorsement required.</li>
<li>Previous experience in a warehouse or airline catering environment preferred.</li>
</ul>
Requirements & Skills
 
<ul>
<li>Ability to meet all requirements necessary to obtain a Port ID in accordance with TSA regulations, including 49 CFR §1542.209.</li>
<li>Must meet all applicable state and local food handler certification requirements for the work location (Texas requires a Food Handler Certificate within 60 days of hire).</li>
<li>Strong attention to detail.</li>
<li>Ability to multitask effectively.</li>
<li>Reliable, with excellent attendance and punctuality.</li>
<li>Flexible availability, including nights, weekends, and holidays.</li>
<li>Ability to lift, push, and maneuver heavy objects, including racks and equipment.</li>
<li>Ability to work efficiently in a fast-paced environment.</li>
<li>Commitment to working safely to prevent injury to self and others.</li>
<li>Ability to read and write in English.</li>
</ul>
Intellectual/Social demands: 
<ul>
<li>While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.</li>
</ul>
Physical demands: 
<ul>
<li>While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.</li>
</ul>
Work environment: 
<ul>
<li>While performing the duties of this job, the employee is regularly exposed to extreme cold/heat (weather), heights and loud noise (earplugs must be worn while on the Ramp)</li>
</ul>
We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.
 
Notice Regarding Background Checks (State Law Disclosures)
 
dnata Catering may obtain consumer reports and/or investigative consumer reports about applicants or employees for employment purposes, in accordance with the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) and applicable state laws.
 
<ul>
<li>California: Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code § 1786 et seq.), dnata Catering may obtain an investigative consumer report that may include information regarding your character, general reputation, personal characteristics, or mode of living. You have the right to request a copy of any report obtained.</li>
<li>New York: In accordance with Article 23-A of the New York Correction Law and the New York Human Rights Law, background checks will be conducted only as permitted by law, and any employment decision based on criminal history will follow required legal standards and notice requirements.</li>
<li>Massachusetts: Pursuant to the Massachusetts Consumer Reporting Act (M.G.L. c. 93, § 52 et seq.) and the Massachusetts CORI statute (M.G.L. c. 6, § 172), dnata Catering may obtain a consumer report or criminal offender record information for employment purposes, consistent with state law. Applicants may request a copy of any report obtained.</li>
<li>New Jersey: In accordance with the New Jersey Opportunity to Compete Act (N.J.S.A. 34:6B-11 et seq.) and applicable consumer reporting laws, background checks will be conducted only as permitted by law, and applicants will receive required notices and rights regarding any consumer report obtained.</li>
<li>Texas: Background checks may be conducted in accordance with applicable Texas law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.</li>
<li>Tennessee: Background checks may be conducted in accordance with applicable Tennessee law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.</li>
</ul>

CDL Driver

Join Dnata Catering and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dnata Catering

About Company

Flight Coordinator

CDL Driver