Abrar Admin

Dooley's Petroleum Inc.

JOB SUMMARY: This position performs a number of administrative support and customer service tasks to ensure efficient operation of the office environment. Specific duties and responsibilities may include but not limited to:JOB RESPONSIBILITIES:&middot; Answering phone calls, transferring callers as appropriate&middot; Greeting customers, vendors and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel&middot; Monitoring and ordering inventory and supplies for the office&middot; Manage incoming and outgoing correspondence including emails, faxes, mail and packages&middot; Filing and organizing records, invoices and other important documentation&middot; Applying customer payments to accounts accurately&middot; Researches and resolves customer billing questions&middot; Processes credit card payments&middot; Maintains customer accounts and records&middot; Prepares daily bank deposits&middot; Receiving and dispatching customer orders/coordinates with bulk fuel drivers&middot; Submitting work orders and scheduling repairs for service department<ul><li>Provides accurate and timely information to customers</li><li>Provides timely feedback to the company regarding customer concerns</li><li>Partners with the office team to meet and exceed customer service expectations</li><li>Serves as an administrative assistant to employees in the office</li><li>Other duties as assigned</li></ul>REQUIREMENT:&middot; Excellent customer service and phone etiquette&middot; Strong organizational skills and excellent follow-through&middot; Strong attention to detail and time management skills&middot; Timeliness and promptness with attendance, assignments and correspondence&middot; Show initiative to continue learning and develop skills&middot; Ability to assist all departments with administrative duties as needed&middot; Uphold Dooley&rsquo;s Petroleum Inc.&rsquo;s policies and procedures to meet company standardsQUALIFICATIONS:&middot; Administrative Assistant or Receptionist in a busy industry and office environment&middot; 2 or more years of customer service experience required&middot; Proficiency with Microsoft office applications is expectedJob Type: Full-timePay: From $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Shift:<ul><li>Day shift</li></ul>Work Location: In person

Customer Support Specialist

Join Dooley's Petroleum Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dooley's Petroleum Inc.

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Customer Support Specialist