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Dr. Koterwas Orthodontics

Job Summary We are seeking an energetic and detail-oriented Front Desk &amp; Marketing Coordinator to join our dynamic orthodontic practice. This vital role combines exceptional patient service with proactive marketing support, ensuring a welcoming environment for patients while promoting our practice&rsquo;s growth. The ideal candidate will be a motivated team player with excellent communication skills, a passion for healthcare, and experience in medical office management. This paid position offers an exciting opportunity to contribute to a thriving orthodontic team while developing valuable skills in patient care, administrative support, and marketing initiatives.Duties<ul><li>Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process </li><li>Manage appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Eaglesoft </li><li>Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications efficiently </li><li>Assist with patient intake processes, including collecting medical history and updating records accurately </li><li>Support marketing efforts by managing social media accounts, creating promotional materials, and coordinating community outreach events </li><li>Maintain accurate and organized medical records, ensuring compliance with HIPAA regulations and documentation standards </li><li>Handle multi-line phone systems with professionalism, providing excellent customer service and directing calls appropriately</li></ul>Requirements<ul><li>Proven experience in medical or dental front desk roles, preferably within an orthodontic or dental clinic setting </li><li>Strong knowledge of EMR/EHR systems such as Epic, Meditech, Dentrix, Eaglesoft, or Athenahealth </li><li>Familiarity with medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding for accurate documentation and billing </li><li>Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and clinic management software </li><li>Ability to communicate effectively in English; bilingual skills are a plus to serve diverse patient populations </li><li>Knowledge of dental terminology and health information management practices </li><li>Exceptional organizational skills with attention to detail in filing, documentation review, and data entry </li><li>Strong phone etiquette and customer service orientation to create a welcoming environment for patients and visitors </li><li>Ability to multitask efficiently in a fast-paced office environment while maintaining professionalism and accuracy</li></ul>Join our team where your enthusiasm fuels our success! We value proactive individuals who thrive on making a difference every day. If you&rsquo;re passionate about healthcare support combined with creative marketing initiatives, we want to hear from you!Pay: $19.90 - $29.70 per hourBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Free parking</li><li>Paid time off</li><li>Parental leave</li></ul>Work Location: In person

Front Desk & Marketing Coordinator – Orthodontic Office

Join Dr. Koterwas Orthodontics and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dr. Koterwas Orthodontics

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Front Desk & Marketing Coordinator – Orthodontic Office