Qureos Mentor

Dr. Mustafa Ali Yanik

We have many patients from other cities and also other countries. We are currently looking for a Medical Assistant to join our Team, who can communicate and interested in our international patients.Job DescriptionInteract with patients through a variety of communication channels such as inbound emails, phone calls and social mediaProvide patients with various and proper information about the products, services and ClinicsAnswering patient questions in a timely manner and alleviating patient concerns by having proactive approachAssisting patients to find their treatment solution in an explanatory way in order to clarify which treatment may be fit their conditionsFollowing templates continuously to address patients enquiresDetermine eligibility by comparing client information to requirementsScheduling patient appointments according to both parties&rsquo; availabilityArranging transfers and accommodations for patientsMaintain and improve quality results by adhering to standards and guidelines; recommending improve proceduresHandle patient needs to ensure a satisfactoryEstablish communication with the TL regularly in order to maintain operational goalsKeep records of all type of communications in CC database in a comprehensible wayEnsure personal qualitative and quantitative targetsComplying adherence to company policies and proceduresParticipate in trainings and striving to increase and improve existing skillsQualifications- Have excellent written English (will be tested),*****It is preferableto know other languages- Have effective verbal communication skills in English- Can be dynamic team workers,- Have professionalism and organizational capabilities,- Have a positive, energetic attitude for a fast paced environment,- Are detail oriented and follow through,- Liaising with different departments and clinics regarding patient enquiries.- Using comprehension skills to understand the patient needs before offering the best possible solution.If you think you&rsquo;ve got what this role takes and would like to join our highly dynamic and growing team, then please apply with an up-to-date CV resum&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 35.000,00TRY - 45.000,00TRY ayl&#305;k

International Patient Relations Representative

Join Dr. Mustafa Ali Yanik and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dr. Mustafa Ali Yanik

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International Patient Relations Representative