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Dragon Express Transportation

Overview Join our dynamic team as a Medical Transportation Dispatcher, where your organizational skills and passion for helping others will make a meaningful impact. In this vital role, you will coordinate and manage transportation services for patients, ensuring timely, safe, and efficient travel to medical appointments. Your proactive communication and problem-solving abilities will keep operations running smoothly while providing exceptional service to those in need. This position offers an engaging environment where your attention to detail and logistical expertise will drive positive outcomes every day.Duties<ul><li>Receive and prioritize transportation requests via multi-line phone systems, email, and online platforms.</li><li>Use transportation management systems such as Route Genie Management to schedule, dispatch, and track patient transports.</li><li>Coordinate with drivers, medical facilities, and patients to confirm pick-up and drop-off details using GPS and GIS tools for optimal routing.</li><li>Monitor fleet management systems to ensure vehicle availability, maintenance schedules, and compliance with safety standards.</li><li>Maintain accurate data entry of all dispatch activities, including trip details, driver logs, and incident reports.</li><li>Communicate clearly with drivers and healthcare providers using professional phone etiquette and effective communication skills.</li><li>Analyze transportation data to identify opportunities for efficiency improvements within supply chain and logistics operations related to medical transport services.</li></ul>Qualifications<ul><li>Proven experience in dispatching or transportation management, preferably within healthcare or logistics industries.</li><li>Strong knowledge of GPS navigation systems and transportation planning tools such as Route Genie Transportation Management.</li><li>Excellent analysis skills to evaluate routing options, optimize schedules, and improve overall efficiency.</li><li>Proficient in data entry with high accuracy; comfortable working with multi-line phone systems.</li><li>Ability to handle fast-paced environments while maintaining attention to detail in documentation related to transportation planning and dispatching. Join us in delivering essential medical transportation services that make a difference! Your expertise will help ensure patients receive timely care while supporting seamless logistics operations through innovative technology and dedicated teamwork.</li></ul>Pay: $19.00 - $20.00 per hourBenefits:<ul><li>401(k)</li><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li></ul>Work Location: In person

Medical Transportation Dispatcher

Overview We are seeking a reliable and professional Non-Emergency Medical Transportation Driver to join our team. This role involves providing safe and timely transportation services for patients and clients to medical appointments and other destinations. The ideal candidate will have experience in wheelchair equipped van driving, along with excellent customer service skills. A valid CDL driver&rsquo;s license and a clean driving record are essential. This position offers an opportunity to contribute to community health and well-being while working in a dynamic environment.Responsibilities<ul><li>Safely operate vehicles and transport patients and clients to scheduled appointments</li><li>Assist passengers with boarding and disembarking, ensuring their safety and comfort</li><li>Maintain cleanliness and basic maintenance of the vehicle, including routine inspections</li><li>Follow all traffic laws and company policies to ensure safe transportation</li><li>Communicate effectively with dispatchers, clients, and healthcare facilities to coordinate pickups and drop-offs</li><li>Handle heavy lifting when assisting passengers with mobility devices or personal belongings</li><li>Keep accurate records of trips, mileage, and passenger details as required</li><li>Ensure compliance with all safety regulations related to commercial driving and passenger transport</li></ul>Skills<ul><li>Proven experience in medical transport driving and customer service.</li><li>Valid CDL driver&rsquo;s license with a clean driving record</li><li>Strong communication skills for interacting professionally with clients and team members</li><li>Knowledge of paratransit operations and heavy lifting techniques for passenger assistance</li><li>Ability to perform routine vehicle maintenance checks and identify potential issues</li><li>Excellent customer service skills with a friendly and professional demeanor</li><li>Ability to handle multiple tasks efficiently while maintaining safety standards</li><li>Experience in commercial driving or school bus driving is preferred but not required</li></ul>This position is vital in providing essential transportation services within the community. Candidates who are dependable, safety-conscious, and customer-focused are encouraged to apply.Job Types: Full-time, Part-timePay: $19.50 - $20.50 per hourBenefits:<ul><li>401(k)</li><li>Company car</li><li>Flexible schedule</li><li>Free parking</li><li>Fuel card</li><li>On-the-job training</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Paid training</li><li>Safety equipment provided</li></ul>Application Question(s):<ul><li>Able to conduct DOT physical and drug test? </li></ul>Work Location: On the road

Non-Emergency Medical Transportation Driver

Join Dragon Express Transportation and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dragon Express Transportation

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Medical Transportation Dispatcher

Non-Emergency Medical Transportation Driver