Urwah Admin

Dubai Government

<p></p><div><div><ul><li>Direct the cases which do not meet foundation requirements to the relevant community agencies</li>
<li>Assess cases which are of higher priority and consequently prepare an agenda to handle their needs</li>
<li>Respond to all incoming calls on the hotline both during office hours and during the designated out of office hours<br>
</li>
<li> Provide necessary information and clarification to all inquiries throughout the interaction with the case</li>
<li> Transfer calls to the relevant</li>
</ul></div><div></div><div><p><b>
Qualifications</b></p><div>
</div><ul>
<li>High school certificate</li>
<li>Prior experience in working in hotlines or call centers</li>
<li>Previous experience in working with multi-disciplinary teams and cultures</li></ul></div></div><div></div>

Customer service representative

Join Dubai Government and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dubai Government

About Company

Customer service representative