Qureos Mentor

Dubai World Trade Centre

Assist in sourcing and overseeing contracts and service providers for Hard FM <ul> <li>Prepare / review scope of work documents for procurement of various services and goods whether minor or major in nature</li> <li>Analyze bids from contractors for repairs, renovations, and maintenance. Evaluate KPI s and SLA s of the contractors/Suppliers</li> <li>Assist in routine inspection and basic troubleshooting of MEP, HVAC, and BMS systems</li> <li>Manage and supervise the TFM company, contractors and service providers to ensure timely and efficient service delivery across all FM services</li> <li>Based on site visits and inspection of assets should advise on measures/ideas to improve the efficiency and cost-effectiveness of the facility</li> <li>Support in managing AMC contractors</li> <li>Track KPIs/SLA compliance of TFM and AMC</li> <li>Review and approve permits and Fit-out requests technically</li> <li>Review all handover documents of Expansion projects from Real Estate team</li> <li>Assist with utility consumption tracking, budgeting data, and weekly reporting</li> <li>Coordinate FM support for all events hosted at DEC, ensuring readiness of MEP systems, rapid response capability, and post-event evaluations</li> <li>Ensuring that basic facilities are well-maintained and that the Service Providers are conducting proactive maintenance and implementing a predictive, reactive, or preventive maintenance approach</li> </ul> <ul> <li>Prepare and present monthly performance reports, including contractor KPIs, SLA compliance, cost analysis, and improvement plans</li> <li>Conduct regular site inspections to preserve and enhance the physical condition of the property ensuring values are maximized, asset value is preserved and risk is minimized</li> <li>Provide evaluations and reporting for use in decision making on contractor compliance, performance and quality</li> <li>Raise non-compliance reports (NCRs) as required</li> <li>Review the training plans for all FM staffs. Develop staff development programs such as skills enhancement trainings and sessions</li> <li>Monitor and manage the FM Service provider and other output-based service contractor s performance related to Workforce Management and staff competence</li> <li>Desk oriented</li> <li>Frequent visit to sites assigned will be required as and when required</li> <li>May visit local authorities offices for applications and inquiries</li> </ul>

Assistant Facilities Manager

Core Responsibility:
<ul>
 <li>Specific Area of Responsibility</li>
</ul>
To deliver and adhere to the annual budget guidelines and calendar on a timely basis
To deliver annual budgets for BUs in accordance with guidelines/instructions and timetable approved by CFO.
To prepare and review departments budgets to ensure that they have been prepared on a consistent basis, and in accordance with the underlying business assumptions, plan objectives, and corporate strategies.
To plan and control the production of long and medium-term financial planning information and forecasts for specific departments in line with policies, procedures and timelines.
To deliver the quarterly forecasting activities for BUs to ensure forecasts adequately reflect changes in activity levels or business assumptions. Where major revisions have been made, review the appropriateness of proposed remedial action.
To deliver monthly CEO &amp; BOD reporting packs.
To deliver monthly internal management reporting packs for specific departments.
<ul>
 <li>Operations Management</li>
</ul>
To ensure that any major variances in financial performance for specific departments have been satisfactorily explained and appropriate remedial action is taken.
Continually improve monthly close process such as accrual entries, revenue recognition, expense reporting including appropriate account reconciliation
To identify opportunities for cost reduction and business improvement. To identify financial risk related to business activities within the specific businesses.
To meet regularly with business unit partners to discuss finance service requirements and agree on an action plan to resolve any issues
To provide advice to business unit partners on finance matters, including business case preparation, option evaluation and costing, cross-charging and other ad hoc requests.
To contribute to the overall development of planning and budgeting tools in the Planning &amp; Reporting Department.
Customer Centricity:
Ensure customer satisfaction by proactively addressing concerns/issues and requests from business units.
Engage with business units on a periodic basis to get feedback on the quality of Finance service delivery and understand and address challenges, if any
Process Improvement and Enhance Internal Controls
To address and drive closure to issues pertaining to Internal Audit.
To drive and lead initiatives to enhance process capability and internal controls.
Participate in business units initiatives that will positively impact the Finance Department.
To support other initiatives as required by the Finance Management to improve efficiency and effectiveness of processes.
Continuous Improvement
Drive projects/initiatives which will streamline/enhance the Finance service capability to the business units.
Timely communication of process changes and other relevant information related to BUs and the section.
Ensures the activities of the outsourced Planning &amp; Reporting team comply with DWTC's internal control policies and procedures and effective measurement SLA and KPI.
Formal Education
University degree or equivalent professional qualification.
Work Experience
At least 3-5 years post-qualification experience.
Skills &amp; Knowledge
Demonstrated competency in budgeting, management accounting, forecasting and resource allocation and providing financial advice to Directors and senior managers.
Ability to interpret and report high quality financial information.
Ability to understand and use financial planning and accounting systems.
Proven experience working under tight deadlines and prioritizing workload accordingly.

Assistant Manager - Planning & Budgeting

HR Operations &amp; Administration- Oversee and ensure timely execution of all HR operational processes across the employee lifecycle, including onboarding, transfers, promotions, and separations.- Supervise payroll coordination, benefits administration, attendance and leave tracking, and HR reporting activities.- Oversee the maintenance and organization of employee documents, contracts, forms, and records, ensuring accuracy, accessibility, and confidentiality.- Coordinate with the IT and Administration teams to ensure smooth office operations, including office equipment, space and infrastructure planning, and workstation allocations.- Support procurement processes in coordination with the Procurement team to ensure timely completion of HR and office-related requirements.- Maintain Standard Operating Procedures (SOPs) aligned with group standards, ISO, and quality requirements, ensuring these are communicated, implemented, and regularly updated.- Measure and monitor operational performance, identifying and implementing process improvements.Employee Lifecycle, Relations &amp; Performance Management- Manage and continuously improve the onboarding and offboarding experience, ensuring all administrative and system-related requirements are completed.- Follow up on new joiners objective setting and ensure closure of performance assessments in systems.- Oversee and manage the performance appraisal system to drive high performance and accountability.- Support managers in addressing employee relations matters, ensuring fair and consistent application of policies and procedures.- Handle confidential employee matters with discretion and professionalism.- Ensure legal compliance across all HR management areas, including documentation, investigations, and disciplinary processes.Governance, Reporting &amp; Compliance- Ensure compliance with local labour laws, group HR policies, and statutory regulations.- Maintain and update HR policies and procedures in line with legal requirements and best practices.- Prepare, analyse, and report key HR metrics (headcount, turnover, recruitment, engagement, etc.) to support management decision-making.- Support business units in developing and executing strategic HR plans aligned with organizational objectives.- Manage HR audits, risk assessments, and data integrity across HR systems and documentation.Organizational Management &amp; Other Responsibilities- Recommend and implement improvements to organizational design, staffing models, and team morale.- Oversee, refine, and execute HR standards and procedures, leveraging technology to enhance efficiency.- Maintain and enhance employee benefits programs, including compensation, health insurance, vacation, and expense management.- Plan, monitor, and appraise HR activities, including management conferences, grievance handling, and counselling of employees and supervisors.- Undertake additional duties as required by line management to support business and operational requirements.- Represent HR in cross-functional projects and initiatives as needed.Minimum Qualifications/Education/Experience/Training/Knowledge- University degree in Human Resources is a must.- In-depth knowledge of labor law and HR best practices- At least 10 years post-qualification experience.- Proven working experience as HR Manager- People oriented and results driven- Demonstrable experience with Human Resources metrics- Knowledge of HR systems and databases- Ability to architect strategy along with leadership skills- Excellent active listening, negotiation and presentation skills- Competence to build and effectively manage interpersonal relationships at all levels of the company

Senior Manager - HR Operations and Admin

Core Duties and Responsibilities
Content Creation &amp; Production
<ul>
 <li>Undertake in house adaptation, editing and production of existing DWTC media and/or third party stock to create short explainers, highlights reels and short form content for internal and external channels</li>
 <li>Service social media and the wider Marketing team with media outputs (videography and still photography), including live stories, BTS, operational b roll, and internal staff comms content as required</li>
 <li>Align work to the approved content calendar; contribute ideas in brainstorms led by Associate Director social media; ensure all content adheres to DWTC brand guidelines and resonates with target audiences</li>
</ul>
Pre Production
<ul>
 <li>Translate approved briefs/scripts into shot lists and simple coverage plans; flag logistics and equipment need to the Content &amp; Production Operations Manager</li>
 <li>Prepare consent forms on site and follow permit/risk instructions</li>
 <li>Maintain personal gear readiness</li>
</ul>
Production
<ul>
 <li>Capture high quality video and stills on campus/on location (camera, sound, lighting); practice safe operations; manage on site data as per the Content &amp; Production Operations Manager s SOP</li>
</ul>
Post Production &amp; Packaging
<ul>
 <li>Edit to brief with clean narrative flow; add simple motion graphics, captions/subtitles and end cards; version by platform; export to approved presets/specs provided by the Content &amp; Production Operations Manager</li>
 <li>Apply the quality gate owned by Senior Manager Content and revise quickly to reach ready to publish.</li>
</ul>
Collaboration &amp; Handover
<ul>
 <li>Deliver final packages and source files to the Content &amp; Production Operations Manager with correct naming/metadata; maintain lightweight b roll notes for reuse</li>
 <li>Ensure rights and consents/licenses captured on site are passed to the Content &amp; Production Operations Manager for central record; uphold accessibility standards (captions, legibility, audio clarity)</li>
</ul>
Operating Environment
The role requires the ability to work effectively when under time bound pressures, deadlines and to deliver quick turn-around times
Formal Education
<ul>
 <li>University degree or diploma in Digital Media Production, Film and Television, Multimedia Design, Visual Communication, Photography/Videography, or a closely related field will be an advantage.</li>
 <li>Certification or advanced diploma in Post-Production, Editing, or Motion Graphics will be an advantage</li>
 <li>Equivalent professional experience demonstrating strong practical skills in video production, editing, and creative storytelling will be considered in lieu of formal qualifications</li>
</ul>
Work Experience
<ul>
 <li>2-3 years of hands-on experience in digital media production, videography, editing, and photography, ideally within a fast-paced events, agency, or in-house marketing environment</li>
 <li>Proven ability to deliver short-form, social-ready video and photo content (Reels, stories, highlight reels, recap edits, BTS)</li>
 <li>Demonstrated experience filming and editing in live or dynamic event environments, with an ability to adapt quickly on-site</li>
 <li>Familiarity with content packaging for social media platforms (LinkedIn, Instagram, TikTok, YouTube) including resizing, captioning, subtitling, and versioning</li>
 <li>Strong record of collaborating with creative, production, and marketing teams to deliver brand-aligned content under tight timelines</li>
 <li>Experience managing footage, data, and file delivery using digital asset or file-sharing platforms (e.g. Dropbox, OpenText, Google Drive)</li>
 <li>Regional (UAE/GCC) production experience preferred; agency or event-industry background is an advantage</li>
</ul>
Skills and Knowledge
<ul>
 <li>Creative eye and storytelling flair, with the ability to turn briefs and raw footage into engaging, shareable social content</li>
 <li>Technical proficiency in photography, videography, and editing - camera operation (DSLR/Mirrorless), lighting, audio capture, and post-production workflows</li>
 <li>Expert in Adobe Creative Suite, particularly Premiere Pro, After Effects, Photoshop, and Audition; familiarity with CapCut, DaVinci Resolve, or mobile editing tools is an advantage</li>
 <li>Understanding of social platform formats and algorithms, including optimal aspect ratios, durations, and best practices for engagement</li>
 <li>Working knowledge of color grading, motion graphics, and basic animation for social video content</li>
 <li>Comfortable filming across a range of environments - events, interviews, indoor/outdoor setups, and corporate spaces</li>
 <li>Strong organisational and file-management skills; disciplined approach to naming, tagging, and archiving media for reuse</li>
 <li>Collaborative mindset with excellent communication, attention to detail, and a proactive, can-do approach to feedback and iteration</li>
 <li>Proficiency in English required; Arabic a plus</li>
 <li>Certification in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator)</li>
 <li>Evidence of understaking practical workshops in camera operation, lighting, audio recording, and field production techniques</li>
 <li>Training in color correction and grading, motion graphics, or basic animation considered a benefit</li>
</ul>

Digital Media Specialist Social Media

Join Dubai World Trade Centre and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dubai World Trade Centre

ABOUT_COMPANY

Assistant Facilities Manager

Assistant Manager - Planning & Budgeting

Senior Manager - HR Operations and Admin

Digital Media Specialist Social Media