Qureos Mentor

Dubai World Trade Centre

Core Duties &amp; Responsibilities:<ul><li>Leading and managing the entire process of handling disciplinary and grievance cases across the company. Leasing with various stake holders BU heads, employees, security department and legal to ensure smooth transition of cases and alignment to the UAE law and the company s policy</li><li>Leading and managing all employee exits (i.e. Leavers) are processed seamlessly in order to uphold DWTC s image across leavers. All exits such as Retirements, Resignations, Redundancy, Terminations, etc. to be managed</li><li>Conceptualising and Implementing and evolving the employee rewards and recognition program Tamaiyuz towards one of the Retention management initiatives. Liaise with Business units and members of the top management to understand the business unit requirements and reiterate the expectations towards the successful implementation of the program</li><li>Conceptualising and implementing the Employee Welfare related activities through the year. Another retention management involving various activities and awareness programs ensuring DWTC staff welfare (e.g. Staff annual Gala, Health related awareness etc.)</li><li>Ensuring that the ERW team is always abreast of all HR related policies, towards assisting in support/ query received from the Business units and employees and ensuring the HR related presentations are successfully communicated in the Welcome program/ HR Induction for new joiners. Recommend to management ERW related policies and process changes towards constant enhancements of the same</li><li>Develop an excellent working relationship with internal and external stakeholders by making sure relevant updates reached the business in a timely and relevant manner. Build good professional networks towards effective collaboration and increases the client satisfaction. Ensure accurate data is always provided to various stake holders towards business enhancements and requirements. Provide various reports in form of Resignation analysis, MDR, SLA, etc.) Other duties as needed towards enhancements of the section which may also include ad-hoc projects</li></ul>Operating Environment:<ul><li>Office based job requiring working longer hours on computer. Dealing with internal and external stake holders</li><li>Leasing across all DWTC staff from members of the top management to Junior team members</li><li>Investigation capabilities, creativity towards constantly enhancing towards Retention management initiatives</li></ul>Skills &amp; Knowledge:<ul><li>Excellent, in-depth knowledge of Human Resource practices</li><li>Excellent communication skills</li><li>Strong investigation and conflict management skills while being objective</li><li>Strong people management and relationship building skills</li><li>Analytical skills and Process Improvement skills</li><li>Project Management skills</li><li>Ability to make judgmental and collective decisions</li><li>Highly customer centric mindset with the ability to work in a self-sufficient manner</li><li>Required to provide consultative support to stakeholders</li><li>Ability to make meetings and investigations effective</li></ul>

Assistant Manager - Employee Relations & Welfare

Core Duties &amp; Responsibilities
Strategy and Corporate Development
<ul>
 <li>Support development of the long-term strategy and 3-year corporate plans in alignment with DWTC Vision/Mission by providing input and insight related to Strategy Office portfolio</li>
 <li>Assess dynamic changes in the competitive landscape relevant to Strategy Office scope and monitor sectors and market segments within the portfolio by understanding key growth drivers by products/services and markets, USP and positioning across the multiple business lines share of market, influence points, penetration and value chain structure, etc.</li>
 <li>Prioritize areas within the Strategy Office portfolio that allow for alternative expansion strategies and present strong cases for capital investment in line with overall corporate objectives</li>
 <li>Manage in-house strategy related services for Business Units by: (a) Acting as the key liaison across Strategy Office portfolio on all aspects of the organization's development priorities from growth agenda and operational streamlining to risk exposure and mitigation &amp; (b) Conducting brainstorming workshops for problem solving and/or generating and testing hypothesis on key areas for growth or process efficiency, overall corporate alignment, etc.</li>
</ul>
Corporate Planning and Performance Management
<ul>
 <li>Provide Strategy Office-related input and insight into setting of annual corporate strategic priorities and goals and performance target setting and metrics for assessment for the year (i.e., Performance Contracts)</li>
 <li>Provide Strategy Office-related input and insight into quarterly reviews of Corporate Performance to ensure focused delivery of corporate objectives</li>
 <li>Provide transparency across projects critical to Corporate Performance by tracking and reporting on progress and identifying and escalating issues for Strategy Office-related projects driven from Corporate Strategy</li>
</ul>
New Business Development
<ul>
 <li>Identify new growth opportunities within and related to existing core businesses, as well as new efficiency and effectiveness opportunities within DWTC s support services</li>
 <li>Elaborate business plans and feasibility studies for new ventures new markets (geographies), product/service expansion and/or spin-offs and acquisitions with proposed implementation plans via potential partnerships, etc.</li>
 <li>Work closely with Business Unit Heads and Finance to stress-test business growth and corporate efficiency opportunities and present recommendations aligned with strategic vision to the CEO and Board of Directors</li>
 <li>Drive formation and implementation of select projects from idea to operational kick-off, including securing resources, engaging partners, developing concept and piloting</li>
 <li>Hand over projects to core Business Units and Support Services at right level of maturity in a structured and enabling method to ensure future sustained success</li>
 <li>Accelerate Business Unit and Support Service-driven project delivery by acting as an activist Project Management Office track and report on progress, identify issues and support their resolution, challenge project content /</li>
</ul>
Organizational Management, Leadership and People Development
<ul>
 <li>Build and maintain collaborative relationships with senior management and working level members across front line and corporate support service units showcasing an ability to work effectively, gain credibility and respect of others, lead and negotiate with/persuade others - positively influence outcomes/ drive decisions from the team</li>
 <li>Promote quality &amp; excellence across the entire organization</li>
 <li>Liaise with external consultants (when needed) supporting with internal workshops; with Senior Management across corporate operations (IT, Finance, HR, Legal, Procurement) and commercial units to aid in the roll out of operating plans to their senior teams and support the program management of multiple projects - including budgets, strategic direction, deliverables tracking and reporting on milestones and risks etc.</li>
</ul>
Operating Environment
The job is 100% office-based and there is minimal travel required. Occasionally, meetings outside the office may be required
Formal Education
Master s degree in business administration (minimum); Additional degree in Analytical Disciplines, Business, Economics or Statistics are an advantagestrong&gt; 
Skills &amp; Knowledge
<ul>
 <li>Superior problem solving and analytical skills - ability to structure decision trees and develop a high-level assessment of situation-issues-solutions prior to in-depth data gathering and testing to validate hypotheses</li>
 <li>Leadership strengths and Ability to handle ambiguity: Has a high level of comfort and can adapt to evolving dynamics; Is capable of challenging assumptions, drive productive discussion and effective decisions</li>
 <li>Strong interpersonal skills : Relationship-builder/team player with ability to interface and manage expectations with executive level and working group members seamlessly</li>
 <li>Creativity &amp; resourcefulness : Resourceful and tenacious in obtaining data and insights, Innovative in resolving issues while maintaining sensitivity to relationships</li>
 <li>Strong sense of ownership for department delivery : Highly dependable, Acute attention to detail, Pragmatic while maintaining a wider lens to deliver big-picture messages</li>
 <li>Tenacious and Enthusiastic : Can maintain the momentum and deliver consistent level of output on projects, manage retain engagement and morale through difficult programmes till the end</li>
 <li>Excellent verbal and written communication skills (formal and informal presentations) tailored to large audiences and smaller one-to-one discussions - English Language proficiency (bi-lingual business Arabic skills are an advantage though not a requirement)</li>
 <li>Role models company values commitment to deliver to the highest standards, acts with integrity and practices complete transparency in actions and communications</li>
 <li>Proficient in use of MS Office, Strong PowerPoint presentation and Excel financial modelling skills, etc.</li>
</ul>

Director - Corporate Strategy

Core Duties and Responsibilities<ul><li>Efficiently Coordinate, Manage, Leads teams and/or group of teams to deliver Prehospital Emergency Care</li><li>Provide Prehospital Emergency Care through seamless Preparation, Response, Scene &amp; Patient Assessment, Recognition of Injury and/or Illness, Appropriate patient Management, Disposition &amp; Transfer; Proper Documentation and Return to Service</li><li>Involve in Corporate community efforts and initiatives to promote health and safety; and prevent illness and injury through advocating staff participation, promotion of leadership Activities</li><li>Maintain Personal and Professional Integrity through Continued Medical Training and coordination for the Improvement of DWTC Quality Systems</li><li>Maintain Station roles and responsibilities in the aim of providing state to readiness in seamless service including efficient use of Equipment and Supplies</li><li>Maintain Station Records and data in accordance to confidentiality and information privacy</li><li>Act accordingly to instructions provided by the EMS Assistant and the Director of EMS &amp; Health and Safety</li></ul>Operating Environment<ul><li>Indoor and outdoor field job, exposure to weather elements likely due to Job Specifics</li><li>Physical location may include areas outside DWTC Complex, i.e. DIMC etc.</li><li>Duty hours minimum 9 hours, expected to go on extended duty hours due to dynamic variance in coverage</li><li>Exposure to Health and Safety risks likely due to Job Specifics to provide medical care and Working Environment</li></ul>Skills and Knowledge<ul><li>Prehospital Emergency Medical and Trauma Care Skills</li><li>Disaster Management</li><li>Leadership, Management, Supervisory, Clerical, Customer Care</li></ul>

Senior Emergency Medical Technician - Nurse

Join to apply for the Assistant Facilities Manager - Hard Services role at Dubai World Trade Centre. Responsibilities <ul><li>Assist in sourcing and overseeing contracts and service providers for Hard FM</li><li>Prepare / review scope of work documents for procurement of various services and goods whether minor or major in nature</li><li>Analyze bids from contractors for repairs, renovations, and maintenance. Evaluate KPI's and SLA's of the contractors/Suppliers</li><li>Assist in routine inspection and basic troubleshooting of MEP, HVAC, and BMS systems</li><li>Manage and supervise the TFM company, contractors and service providers to ensure timely and efficient service delivery across all FM services</li><li>Based on site visits and inspection of assets should advise on measures/ideas to improve the efficiency and cost-effectiveness of the facility</li><li>Support in managing AMC contractors</li><li>Track KPIs/SLA compliance of TFM and AMC</li><li>Review and approve permits and Fit-out requests technically</li><li>Review all handover documents of Expansion projects from Real Estate team</li><li>Assist with utility consumption tracking, budgeting data, and weekly reporting</li><li>Coordinate FM support for all events hosted at DEC, ensuring readiness of MEP systems, rapid response capability, and post-event evaluations</li><li>Ensuring that basic facilities are well-maintained and that the Service Providers are conducting proactive maintenance and implementing a predictive, reactive, or preventive maintenance approach</li></ul>

Assistant Facilities Manager - Hard Services

Core Duties and Responsibilities
<ul>
 <li>An Executive Interior Design are required to take ownership of the design execution (3D renders, costing Documents, Material/Furniture/Lighting Specification, sample boards, Final Presentation and Printing or animation if required) of the assigned project so it aligns with the client Brief.</li>
 <li>Collaborate with Design Piers, Strategists, Senior Designers, Estimators, Sales and technical in order to create the best solution/presentation for the client.</li>
 <li>Adhere to company workflows set by Traffic Management and Piers to ensure project delivery.</li>
 <li>Excellent communication and collaboration skills with exemplary project time management.</li>
 <li>Research and stay current with new trends materials and finishing within the interior design field and give updates to the other designers.</li>
 <li>Work closely with Production on the Delivery of the project by assisting with sample boards, Final renderings for installation, specification of materials to be use and quality control of onsite deliverables.</li>
 <li>Introduce new methods to the design studio that will enhance the DXB LIVE design offering.</li>
 <li>Taking structured Advice on Design from Design Piers is essential for growth.</li>
 <li>Review Technical Drawings before they go to production.</li>
</ul>
Operating Environment
<ul>
 <li>Work will primarily be at DWTC however some visits to DEC may be required from time to time.</li>
 <li>Office based job; require to work longer hours on computer and sometimes overtime or weekends depending on projects and the existing work load.</li>
</ul>
Formal Education
<ul>
 <li>Formal qualification in design.</li>
</ul>
Work Experience
<ul>
 <li>You Have Intern Experience with Interior Design, Commercial Design, architectural, retail design experience.</li>
</ul>
Skills and Knowledge
<ul>
 <li>Strong layout and design skills.</li>
 <li>Strong technical skills.</li>
 <li>Communication skills</li>
 <li>Administrative skills</li>
 <li>General marketing skills</li>
</ul>

Executive - Interior Design

Core Duties and Responsibilities
<ul>
 <li>Prospect and generate leads for outside event opportunities through networking, cold calling, and other sales techniques.</li>
 <li>Conduct thorough research to identify potential clients and understand their needs and preferences.</li>
 <li>Build and nurture relationships with clients, acting as their primary point of contact throughout the sales process.</li>
 <li>Collaborate with internal teams, including event planners and operations, to develop customized proposals and quotes for clients.</li>
 <li>Present proposals and conduct site visits to showcase our capabilities and facilities for hosting outside events.</li>
 <li>Negotiate contracts and terms with clients, ensuring profitability while meeting their budgetary requirements.</li>
 <li>Maintain accurate records of sales activities, client interactions, and progress towards revenue targets.</li>
 <li>Stay updated on industry trends, competitor activities, and market developments to identify new business opportunities.</li>
 <li>Provide regular reports and updates to management on sales performance, pipeline status, and market insights.</li>
</ul>
Operating Environment
<ul>
 <li>High level of flexibility and adaptability to accommodate last-minute changes and client requests.</li>
 <li>Emphasis on building and nurturing long-term client relationships to foster repeat business and referrals.</li>
 <li>Occasional travel may be required to attend industry events, conferences, and client meetings.</li>
 <li>Close collaboration with cross-functional teams including design, marketing and production &amp; delivery to ensure seamless event execution.</li>
</ul>

Sales Coordinator

Assist in sourcing and overseeing contracts and service providers for Hard FM <ul> <li>Prepare / review scope of work documents for procurement of various services and goods whether minor or major in nature</li> <li>Analyze bids from contractors for repairs, renovations, and maintenance. Evaluate KPI s and SLA s of the contractors/Suppliers</li> <li>Assist in routine inspection and basic troubleshooting of MEP, HVAC, and BMS systems</li> <li>Manage and supervise the TFM company, contractors and service providers to ensure timely and efficient service delivery across all FM services</li> <li>Based on site visits and inspection of assets should advise on measures/ideas to improve the efficiency and cost-effectiveness of the facility</li> <li>Support in managing AMC contractors</li> <li>Track KPIs/SLA compliance of TFM and AMC</li> <li>Review and approve permits and Fit-out requests technically</li> <li>Review all handover documents of Expansion projects from Real Estate team</li> <li>Assist with utility consumption tracking, budgeting data, and weekly reporting</li> <li>Coordinate FM support for all events hosted at DEC, ensuring readiness of MEP systems, rapid response capability, and post-event evaluations</li> <li>Ensuring that basic facilities are well-maintained and that the Service Providers are conducting proactive maintenance and implementing a predictive, reactive, or preventive maintenance approach</li> </ul> <ul> <li>Prepare and present monthly performance reports, including contractor KPIs, SLA compliance, cost analysis, and improvement plans</li> <li>Conduct regular site inspections to preserve and enhance the physical condition of the property ensuring values are maximized, asset value is preserved and risk is minimized</li> <li>Provide evaluations and reporting for use in decision making on contractor compliance, performance and quality</li> <li>Raise non-compliance reports (NCRs) as required</li> <li>Review the training plans for all FM staffs. Develop staff development programs such as skills enhancement trainings and sessions</li> <li>Monitor and manage the FM Service provider and other output-based service contractor s performance related to Workforce Management and staff competence</li> <li>Desk oriented</li> <li>Frequent visit to sites assigned will be required as and when required</li> <li>May visit local authorities offices for applications and inquiries</li> </ul>

Assistant Facilities Manager

Join Dubai World Trade Centre and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.