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Duncan & Associates Insurance Brikers

Full Job DescriptionAbout Us At Duncan &amp; Associates Insurance Brokers, we believe insurance is more than policies&mdash;it&rsquo;s about people. Our mission is to provide peace of mind for our clients and a supportive, fulfilling environment for our employees. We&rsquo;re deeply committed to our community, our customers, and our team&mdash;and we&rsquo;re growing!We&rsquo;re looking for a Personal Lines Insurance CSR who thrives in a client-first culture, is detail-oriented, and enjoys building lasting relationships while helping clients protect what matters most.What You&rsquo;ll Do You&rsquo;ll be the go-to expert for our personal lines clients&mdash;working closely with our Account Executives to deliver exceptional service that&rsquo;s fast, friendly, and thorough.Your day-to-day includes:<ul><li>Responding to client requests and correspondence within 24 hours</li><li>Processing insurance documents (binders, endorsements, ID cards, COIs, etc.)</li><li>Handling policy changes, renewals, and claims support with accuracy and care</li><li>Preparing new and renewal applications; rating and underwriting support</li><li>Keeping client files organized and up to date in our management system</li><li>Maintaining proactive communication with clients and producers</li><li>Following agency procedures on billing, collections, and compliance</li><li>Staying current on industry updates and product knowledge</li></ul>What We&rsquo;re Looking For We&rsquo;re not just hiring for a job&mdash;we&rsquo;re hiring for a career path. If you&rsquo;re someone who brings curiosity, compassion, and commitment to every conversation, this is the place for you.Must-Haves:<ul><li>1-3 years of experience in Property &amp; Casualty insurance (personal lines)</li><li>Active Resident P&amp;C Producer License</li><li>Detail-oriented and tech-savvy (comfortable with Microsoft Office &amp; Adobe)</li><li>Excellent written and verbal communication skills</li><li>Organized, responsive, and proactive</li><li>Self-starter who thrives in both independent and team environments</li><li>Client-focused mindset with a knack for solving problems</li></ul>Bonus Points If You:<ul><li>Have experience with HawkSoft</li><li>Enjoy learning and sharing best practices</li><li>Have previous commercial experience as well</li></ul>Why You&rsquo;ll Love Working Here<ul><li>Positive, people-first culture</li><li>Strong leadership and mentorship</li><li>Meaningful work that makes a difference</li><li>Health, dental, vision, and retirement benefits</li><li>Paid time off + holidays</li><li>Continuing education support</li><li>A workplace that values you</li></ul>Ready to Join a Team Where You Matter? We&rsquo;re excited to meet professionals who care deeply about service, success, and supporting one another. If you&rsquo;re ready to grow with a company that&rsquo;s as invested in your future as you are, we&rsquo;d love to hear from you.Apply today and let&rsquo;s start building your tomorrow, together!Job Type: Full-timePay: $45,000.00 - $55,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Personal Lines Customer Service Representative - P&C Licensed Insurance

Join Duncan & Associates Insurance Brikers and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Duncan & Associates Insurance Brikers

About Company

Personal Lines Customer Service Representative - P&C Licensed Insurance