Qureos Mentor

Dusit Thani Mactan Cebu

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 Job Description
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
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 Answers the call and explains about menu items, making recommendations upon request. Provides the explanation or clarification of the items on the menus to promote the revenue of the outlet.
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 Serves food and beverage to guests according to prescribed service standards and procedures with emphasis on speed and accuracy.
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 Assists in setting up and taking down tables and chairs, ensures guest&rsquo;s utmost convenience with food setting
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 Checks with customers to ensure that they are enjoying their meals and takes action to correct any problems.
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 Collects the food upon guests request or after a certain amount of time to ensure that food are not left outside the guest room and start giving bad odor or image.
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 Cleans and maintains equipment, tools, fixtures, service area in station assigned.
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 Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
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 Familiarizes with all equipment in the outlet, the proper handling and usage.
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 Works split shifts as assigned
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 Responsible of mini bar replenishment and posting to POS.
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 Provides assistance to co-employees within food &amp; beverage and amongst other departments in the performance of tasks to foster team work and success for the Hotel.
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 Reports any unusual incident, guest complains, lost and found, breakage and losses to the Room Service Supervisor.
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 Generates higher revenue through up-selling techniques and skill.
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 Attends the briefing, meetings and training organized by the hotel management to develop and improve the service skills and knowledge.
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 Performs any other duties assigned by the immediate superior, which leads to guest satisfaction and profit for the hotel
 
 
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 Report Lines &amp; Communications
 
 
 
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 Reports to the Assistant Room Service Manager/ Room Service Supervisor.
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 Relates to co-employees within service, kitchen and other department in the performance of his/her job.
 
 
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 Others
 
 
 
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 Continuous learning through own IDP.
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 Any other duties as may be assigned by the superior.
 
 
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 Accountabilities
 
 
 
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 Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
 
 
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 Company&rsquo;s Culture
 
 
 
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 Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
 
 
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 CONFIDENTIALITY
 
 
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 Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
 
 
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 JOB REQUIREMENT
 
 
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 Minimum education of Vocational diploma in any discipline.
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 Minimum of 1 year in hospitality business. Fresh graduate is welcome
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 Knowledgeable in various kinds of food and beverage.
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 Have excellent English communication skills both in written and spoken
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 Pleasant personality with good communication and interpersonal skills
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Waiter

Join Dusit Thani Mactan Cebu and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dusit Thani Mactan Cebu

About Company

Waiter