Qureos Mentor

Dusit Thani Mactan Cebu

<div>
 
 Job Description
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Ensures all operating standards in the assigned outlet complied with company policies.
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 <li>
 Establishes guest service standards that meet the needs of the target market and are in line with the operating concept of the restaurant and room service to maximize the revenue and profits of the outlet.
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 Provides recommendation to Director of F&amp;B regarding future plans and changes based on the current data and customer feedback.
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 Ensures that the restaurant, room service and kitchen are prepared for service.
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 <li>
 Monitors and analyzes menus and products of competitive restaurants and room service under supervision of F&amp;B manager/ Assistant F &amp; B director/Director of F &amp; B/Executive Chef/Director of Kitchen.
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 Assists with inventory check of operating equipment.
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 Handles guest complaints and follows up with corrective action.
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 Liaises with Engineering for maintenance problems and Housekeeping for cleaning.
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 Maintains all necessary log-books as implemented in outlet.
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 <li>
 Assists the F&amp;B Cost Controller in Conducting month-end inventory of beverage supplies, operating supplies, food supplies and operating equipment.
 </li>
 <li>
 Oversees and monitors the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.
 </li>
 <li>
 Checks and ensures the timely submission of the Daily bar inventory and par report, against restaurant or bar sales report at the end of each shift.
 </li>
 <li>
 Prepares annual operating budget for assigned outlet in conjunction with Director of F&amp;B and F&amp;B Manager.
 </li>
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 Maximizes profitability of the restaurant by increasing turnover and controlling costs.
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 Reviews the revenue and expense statement with his outlet staff.
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 Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operation.
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 Promotes guest satisfaction in the outlet.
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 Selects, recruits, train and evaluates employees in his/her assigned outlet.
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 <li>
 Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.
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 Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation.
 </li>
 <li>
 Familiarizes with the job description of all position in outlet, To ensure the performances of the staffs.
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 Coaches and counsels restaurant staffs effectively.
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 Conducts on-the-job training for restaurant staffs on timely basis.
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 <li>
 Conducts daily briefing and de-briefing for a function assigned.
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 <li>
 Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.
 </li>
 <li>
 Identifies and solves problems in service in a professional manner.
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 <li>
 Performs other duties as assigned by Assistant Director of Food and Beverage/ F&amp;B Manager.
 
 
 </li>
 </ul>
 
 Report Lines &amp; Communications
 
 
 
 <ul>
 <li>
 Reports to the Assistant Director of Food and Beverage/ F&amp;B Manager.
 </li>
 <li>
 Directs and supervises the activities of the restaurant staffs
 
 
 </li>
 </ul>
 
 Others
 
 
 
 <ul>
 <li>
 Continuous learning through own IDP.
 </li>
 <li>
 Any other duties as may be assigned by the superior.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
 
 
 </li>
 </ul>
 
 Company&rsquo;s Culture
 
 
 
 <ul>
 <li>
 Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
 
 
 </li>
 </ul>
 CONFIDENTIALITY
 
 
 <ul>
 <li>
 Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
 
 
 </li>
 </ul>
 JOB REQUIREMENT
 
 
 <ul>
 <li>
 Minimum education of Bachelor degree in Hotel Management or relevant discipline
 </li>
 <li>
 Minimum of 3 years in F&amp;B experience
 </li>
 <li>
 Good knowledge in the Food &amp; Beverage products and high-end service levels
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 <li>
 Have excellent English communication skills both in written and spoken.
 </li>
 <li>
 Computer literate
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 Organized with strong planning, good communication and interpersonal skills
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 </ul>
</div>

Room Service Manager

<div>
 
 Job Description
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 Human Resources Monthly Report
 
 
 <ul>
 <li>
 Ensure a monthly report from Corporate Office and the hotels are submitted by the 1st of every month
 </li>
 <li>
 Manage to consolidate the report and provide the presentation of the report to the management by 10th of every month.
 
 
 </li>
 </ul>
 
 Compensation And Benefits
 
 
 
 <ul>
 <li>
 Research compensation and benefits packaging as per management request.
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 Submit information for minimum wage adjustment and provide support data for management decision.
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 Ensure that benefit package for staff if in line with the company policy.
 
 
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 </ul>
 Human Resources Policies &amp; Procedures
 
 
 <ul>
 <li>
 Propose Human Resources policies and procedure for management approval.
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 <li>
 Manage to launch new policy after approved and signed by management.
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 <li>
 Advise and explain details of the policies to hotel Human Resources when required.
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 Ensure that the hotels and Corporate Office adheres to policies.
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 Bring up problem concern with the polices &amp; procedure to general manager, Talent Management.
 
 
 </li>
 </ul>
 Training and Skill Development
 
 
 <ul>
 <li>
 Manages for training courses certified at the Department of Skills Development of Skills Development for Corporate Office during the year.
 </li>
 <li>
 Ensure of receiving certified letter from Department of Skills Development for Dusit Hotels &amp; Resorts and Dusit Thani PLC and use as supporting document to submit with the calculation form of contribution fund for Department of Skill Development.
 </li>
 <li>
 Handle for internship training program.
 
 
 </li>
 </ul>
 Staff Activities
 
 
 <ul>
 <li>
 Organize activity for staff in order to create staff morale and good working environment.
 
 
 </li>
 </ul>
 Office Management
 
 
 <ul>
 <li>
 Ensure the smooth of office operations in area of meeting room management, telephone communication for Receptionist/Operator.
 </li>
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 Support on purchase of cleaning supplies.
 
 
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 </ul>
 
 Admistrative Responsibilities
 
 
 
 <ul>
 <li>
 Ensure that work permit and visa requisition for expats staff are requested, extended and canceled in appropriate timeline.
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 <li>
 Manage the annual physical check &ndash; up for Corporate Staff and sales representatives of hotel properties outside Bangkok.
 
 
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 </ul>
 RELATIONSHIP
 
 
 <ul>
 <li>
 Personal System Administrator.
 </li>
 <li>
 Human Resources Officer.
 </li>
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 Operator/Receptionist.
 
 
 </li>
 </ul>
 JOB REQUIREMENT
 
 
 <ul>
 <li>
 Minimum education of Bachelor degree in Human Resources Management or relevant discipline.
 </li>
 <li>
 Comprehensive HR. experience at least 5 years with a minimum of 2 years in managerial level. Preferably in a hospitality business.
 </li>
 <li>
 Strong knowledge in the principles and practices of all HR. functions.
 </li>
 <li>
 Have good English communication skills both in written and spoken.
 </li>
 <li>
 Computer literate.
 </li>
 <li>
 Possess professional disposition with excellent communication and interpersonal skills.
 </li>
 </ul>
</div>

Manager – Human Resources

<div>
 
 Job Description
 
 
 
 PRIMARY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 To collect, with an assigned witness, all Front Office Clerks-Cashiers&rsquo; remittance envelopes from the drop-safe and to verify them against the Front Office Clerks-Cashiers&rsquo; daily witness sheet.
 </li>
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 To count, together with the witness, cash, cheques and other vouchers and verify them to the Front Office Clerks-Cashiers&rsquo; computerized remittance report details.
 </li>
 <li>
 To prepare bank deposits of all cheques and cash, and to ensure that all cash collections are deposited intact.
 </li>
 <li>
 Receive and record in the general cashier&rsquo;s daily report and include in the daily deposit all cash and checks received in the mail.
 </li>
 <li>
 To prepare the General Cashier&rsquo;s Daily Report by entering the day&rsquo;s detailed cash collections and all other terms of payments received for review and completion by both Income Auditor and Chief Accountant.
 </li>
 <li>
 Provides all cashiers with required change including extra change for long weekends or special occasions.
 </li>
 <li>
 Reimburses cashiers for disbursement made by them (Due-Backs)
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 Counts his/her own fund daily and properly account for all disbursements made there from.
 </li>
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 Maintenances of books of final entries, posts monthly summary of transactions from computer generated reports such as Cash Receipts Book.
 </li>
 <li>
 Performs other job as assigned by supervisor.
 </li>
 <li>
 To be responsible for the control, disbursement, and posting of approved petty cash requests.
 </li>
 <li>
 To ensure proper documentation and authorization of all petty cash vouchers before releasing payments.
 </li>
 <li>
 Oversees the entirety of the foreign currency transactions and provide updated exchange rates if necessary.
 </li>
 <li>
 To initiate if not assists, when required, in carrying out surprise cash count of all house-float custodians.
 
 
 </li>
 </ul>
 
 Administrative Responsibilities
 
 
 
 <ul>
 <li>
 Checks and ensures that the job assigned has been effectively completed on the timely basis and according to hotel&rsquo;s expectation.
 </li>
 <li>
 Attends daily briefing and de-briefing of the department
 </li>
 <li>
 Recommends corrective actions for unfavorable variances in job standards and budget commitment.
 </li>
 <li>
 Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
 </li>
 <li>
 Establishes two-way communication within and related departments.
 </li>
 <li>
 Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
 </li>
 <li>
 Manages time effectively by meeting deadlines on time.
 </li>
 <li>
 Identifies and solves problems in a professional manner.
 </li>
 <li>
 Assists others to ensure the operation is run smoothly and effectively.
 
 
 </li>
 </ul>
 
 Technical Responsibilities
 
 
 
 <ul>
 <li>
 Knows and understands policies of the department and company well and can guide others to perform the job well.
 </li>
 <li>
 Recognizes good quality products and presentation.
 </li>
 <li>
 Checks and improves all service standards established by the company
 </li>
 <li>
 Supervises staff activities to maximize revenue and minimize costs.
 </li>
 <li>
 Maintains grooming standards for all personnel
 </li>
 <li>
 Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
 </li>
 <li>
 Manages wastes by reducing and recycle the wastes, and carefully use of resources.
 </li>
 <li>
 Knows the requisition point and par stock of products used in the department such as guest supplies, paper supplies, etc.,
 
 
 </li>
 </ul>
 
 Commercial Responsibilities
 
 
 
 <ul>
 <li>
 Communicates effectively with guest, clients, business partners and staff.
 </li>
 <li>
 To be a good sales person to promote hotel&rsquo;s image and businesses.
 </li>
 <li>
 Participates community projects or activities in order to promoting the hotel&rsquo;s image and cooperation to improve community relationship.
 
 
 </li>
 </ul>
 
 Human Resources Responsibilities
 
 
 
 <ul>
 <li>
 Establishes and maintains good relations with other staff within the department and between other departments provides assistant to co-staff within the department and amongst other department in performing task to foster team work and success of the hotel.
 
 
 </li>
 </ul>
 RELATIONSHIP
 
 
 <ul>
 <li>
 Reports to officer/unit manager or Department head concerned.
 </li>
 <li>
 Works closely with other employees to ensure that all activities are accomplished.
 </li>
 <li>
 Interacts with clients, guests, government officials, supplies, and other important individual in the community in promoting the hotel.
 
 
 </li>
 </ul>
 
 Others
 
 
 
 <ul>
 <li>
 Continuous learning through own IDP.
 </li>
 <li>
 Any other duties as may be assigned by the superior.
 
 
 </li>
 </ul>
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Represents Dusit&rsquo;s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
 
 
 </li>
 </ul>
 
 Company&rsquo;s Culture
 
 
 
 <ul>
 <li>
 Communicate and fully embracing the Company&rsquo;s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. &ndash; &ldquo;Proud to belong and to contribute&rdquo;
 
 
 </li>
 </ul>
 CONFIDENTIALITY
 
 
 <ul>
 <li>
 Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
 
 
 </li>
 </ul>
 JOB REQUIREMENT
 
 
 <ul>
 <li>
 Minimum education of Bachelor degree in Finance, Accounting or relevant discipline
 </li>
 <li>
 Minimum of 3-4 years in cashiering experience in a similar capacity
 </li>
 <li>
 Knowledgeable in hotel finance &amp; accounting system. Exposure to the accounting application software is highly regarded
 </li>
 <li>
 Have good communication skills in written and spoken English
 </li>
 </ul>
</div>

Accounting Agent

Join Dusit Thani Mactan Cebu and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Dusit Thani Mactan Cebu

ABOUT_COMPANY

Room Service Manager

Manager – Human Resources

Accounting Agent