Qureos Mentor

DYNAMIC SOLUTIONS

We are looking for a confident and well-spoken Female E-Commerce Query Handler to manage customer queries for our e-commerce brand across social media, calls, and other communication channels.Key Responsibilities:Handle customer queries on Facebook, Instagram, and other social media platforms.Reply to Facebook and Instagram comments professionally and on time.Respond to customer inbox messages related to products, pricing, availability, orders, and delivery.Answer customer calls and provide clear information about the brand and products.Guide customers regarding product details, order process, payment methods, and delivery timelines.Forward serious complaints, refund issues, or order-related problems to the concerned team.Maintain a polite, helpful, and brand-friendly tone in every interaction.Keep track of common customer questions and report them to the team.Support the sales team by converting queries into potential orders.Requirements:Female candidate preferred.Good communication skills in Urdu and English.Confident in handling customer calls.Basic knowledge of Facebook, Instagram, and social media replies.Customer handling experience will be a plus.Must be polite, active, and quick in responding to customers.Basic computer and typing skills required.Preferred Skills:Experience in e-commerce customer support.Ability to handle multiple chats, comments, and calls at the same time.Good understanding of online shopping customer behavior.Professional tone with strong follow-up skills.Job Summary:The E-Commerce Query Handler will be responsible for managing customer communication across social media and calls, ensuring quick replies, smooth customer support, and better query-to-order conversion for the brand.Work Location: In person

E-Commerce Customer Support Agent

Job Title: Social Media AssociateCompany: Dynamic Solutions Location: Lahore (On-site) Job Type: Full-TimeJob OverviewWe are looking for a creative and detail-oriented Social Media Associate to manage content, track performance, and support digital campaigns. The ideal candidate should have a strong understanding of social media trends, analytics, and E-Commerce customer engagement.Key Responsibilities<ul><li>Manage and schedule social media content across platforms</li><li>Track and analyze performance metrics and generate insights</li><li>Support paid ad campaigns and marketing initiatives</li><li>Handle eCommerce customer queries professionally</li><li>Ensure smooth workflow and coordination within the team</li></ul>Requirements<ul><li>Prior experience in social media management</li><li>Understanding of eCommerce customer support</li><li>Basic knowledge of ad campaigns and digital marketing</li><li>Strong communication and organizational skills</li><li>Ability to multitask and meet deadlines</li></ul>How to ApplySend your resume to: careers@dynamicsols.com Contact: 0340-0003008Pay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Social Media Associate

Job OverviewWe are urgently hiring experienced Tele Sales Experts for an outbound US &amp; Canada call center campaign. This position is ideal for candidates with prior BPO or tele sales experience who are confident in English communication, target-oriented, and motivated to earn high incentives.This is a full-time onsite night shift role based in Garden Town, Lahore, offering a stable schedule, fast hiring, and strong growth potential in the BPO industry.Key Responsibilities<ul><li>Make outbound sales calls to US and Canada customers</li><li>Promote and sell products and services effectively</li><li>Achieve daily and monthly sales targets</li><li>Handle customer objections professionally</li><li>Maintain and update customer records</li><li>Follow company scripts, policies, and sales procedures</li><li>Conduct follow-ups to ensure customer satisfaction and repeat sales</li></ul>Job Requirements<ul><li>Minimum 1 year experience in US or Canada tele sales or BPO sales</li><li>Good spoken and written English communication skills</li><li>Basic computer and CRM knowledge</li><li>Ability to work night shift</li><li>Sales-driven, punctual, and disciplined</li></ul>Why Apply?<ul><li>Salary upto Rs. 100k per month (+Commissions+Incentives+bounty)</li><li>High commissions and performance-based incentives</li><li>Fast and simple hiring process</li><li>Supportive and professional call center environment</li><li>Career growth opportunities in BPO sales</li></ul>Ideal Candidates<ul><li>Call center agents</li><li>BPO sales executives</li><li>Tele sales representatives</li><li>Outbound sales agents</li><li>Candidates looking for night shift call center jobs in Lahore</li></ul>Work LocationOnsite &ndash; Garden Town, LahoreHow to ApplyWhatsApp: 0340-0003008Job Type: Full-timeWork Location: In personWork Location: In person

Tele Sales Executive – Night Shift (US & Canada Campaign)

Customer Support Representative (Night Shift)We are seeking a proactive and customer-focused Customer Support Representative to join our team. In this role, you will be responsible for managing customer interactions, resolving queries, and ensuring a positive customer experience across multiple channels.Key Responsibilities<ul><li>Handle customer interactions via phone, email, and live chat</li><li>Resolve customer queries efficiently while maintaining professionalism</li><li>Follow up with customers to ensure issue resolution and satisfaction</li><li>Maintain accurate records of interactions in CRM systems</li><li>Collaborate with internal teams for timely issue resolution</li><li>Identify upselling and cross-selling opportunities</li><li>Collect and report customer feedback to improve services</li></ul>Requirements<ul><li>Minimum Intermediate (FA/FSc/ICom or equivalent)</li><li>At least 6 months of customer service or call center experience</li><li>Strong communication and interpersonal skills</li><li>Basic technical troubleshooting ability</li><li>Proficiency in Microsoft Excel or Google Sheets</li><li>Strong problem-solving and customer-handling skills</li><li>Willingness to work in night shifts / rotational shifts</li></ul>Preferred Skills<ul><li>Experience with CRM tools (Salesforce, HubSpot, or similar)</li><li>Experience handling international customers (US/UK market preferred)</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Growth and career development opportunities</li><li>Supportive and collaborative work environment</li><li>Performance-based incentives</li></ul>Job Details<ul><li>Location: Garden Town, Lahore (On-site)</li><li>Shift: Night Shift</li><li>Job Type: Full-Time</li><li>Send your resume to: careers@dynamicsols.com</li><li>Garden Town, Lahore (On-site)</li><li>Full-Time</li></ul>Work Location: In person

Customer Support Representative (Night Shift)

Join DYNAMIC SOLUTIONS and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

DYNAMIC SOLUTIONS

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E-Commerce Customer Support Agent

Social Media Associate

Tele Sales Executive – Night Shift (US & Canada Campaign)

Customer Support Representative (Night Shift)