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eShaafi Limited

We&rsquo;re Hiring: Customer Support Officer (CSR)eShaafi is looking for a dedicated and professional Customer Support Officer to join our team.Location: DHA, Phase VIII Lahore (Onsite)<ul><li>Employment Type: Permanent</li><li>Experience: 0&ndash;6 months</li></ul>Key Responsibilities:<ul><li>Handle inbound &amp; outbound calls and respond to WhatsApp queries</li><li>Assist patients with bookings, rescheduling &amp; general inquiries</li><li>Collect patient feedback on doctor behavior and service quality</li><li>Manage doctor rosters, shifts &amp; appointment updates</li><li>Share daily reports and maintain THU sheets</li><li>Escalate issues related to payments, call quality &amp; technical concerns</li><li>Coordinate with corporate partners and manage official WhatsApp groups</li><li>Confirm lab test bookings, update records &amp; ensure discount codes are shared</li></ul>Required Skills:<ul><li>Strong communication skills</li><li>Basic reporting &amp; documentation skills</li></ul>How to Apply:https://forms.gle/fP4WWBdRTKqFfKC86Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative Officer

Join eShaafi Limited and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

eShaafi Limited

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Customer Service Representative Officer